Check the experiencing staff for gov staff may be more better...???
I’m not sure why I was only allowed one suitcase per passenger on the way to Karachi Pakistan. On the way back they allowed me to have two suitcase per passenger. This cause me a lot of issues because I was planning to take some valuables for my parents and I was not able to because I was only allowed one suitcase per person. They should allow tooth suitcase on each way. Also I have to purchase suitcase in a different country than my original destination
Good food,helpful staffs .
Seats weren’t clean. Screens need to wiped correctly.
Voordelen: "Nothing was good as they cancelled the flight and ruined the trip"
Nadelen: "A solid schedule would be nice but they cancelled the flight"
Voordelen: "Train the stuff Better food"
Nadelen: "Needs more improvement"
Voordelen: "Crew was excellent"
Nadelen: "Food could be better and please offer drinks before you serve meals like European air lines."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Every things was great ."
Nadelen: "Boarding, restroom,"
Voordelen: "Seats were comfortable but space was narrow"
Nadelen: "Please give space between front and back seats"
Voordelen: "The airplane trip was ok"
Nadelen: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Nadelen: "stock the fridge"
Nadelen: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Voordelen: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Nadelen: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Nadelen: "better food"
Voordelen: "Plane design was nice"
Nadelen: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Helpful,courteous and efficient"
Nadelen: "Wifi was hard to connect"
Voordelen: "Food was good"
Nadelen: "The flight took off late more than an hour"
Voordelen: "The food"
Nadelen: "No tv monitors or any entertainment"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "Peu de nouveaux films"
Voordelen: "Very polite and friendly crew. Very helpful."
Nadelen: "Did not have the duty free item I wanted in stock"
Voordelen: "Polite crew, food was pretty good."
Nadelen: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Voordelen: "Business class seats were comfortable."
Nadelen: "No WiFi, Poor list of shows"
Voordelen: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Nadelen: "Additional toilet may be considered"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Nadelen: "Food and service and crew"
Voordelen: "Flight schedule in time."
Voordelen: "very courteous flight crew"
Voordelen: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Nadelen: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Voordelen: "The planes were nice and the crew was nice."
Nadelen: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Thanks for good service"
Nadelen: "Everything was good service food entertainment"
Voordelen: "All of it was great!"
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Emirates airlines does not inform there passengers of the required documents even at there counter in the start of the trip tell they don’t allow you to take your flight to the final destination. After that they say it’s not there Problem and you have to sort it out. Emirates is one of the worst airlines you can travel with.
My flight got cancelled several times, I booked my flight through Fly. us, that was throughly KAYAK engine, I regret my decision to do that, because fly. Us has horrible service no communication what do ever, I contacted them, called them several time but no response so far, I called airline they said they will refund to fly. Us if they request but after 1 week and half no response from them. Please only use direct airline sites during COVID times because flight cancellations is very common during COVID time, so that you guys can avoid trouble of middle man.
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "Flight duration, lay over and timings were convenient for us."
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "personnel et atterissage parfait"
Nadelen: "Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks"
Voordelen: "The crew in this sector is ALWAYS rude, and the food is substandard."
Nadelen: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Voordelen: "The crew was helpful. Flights were on time."
Nadelen: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Food is good."
Nadelen: "Seats could have worked well. Infotainment could be better"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Crew was good. Food was good."
Nadelen: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "The flight was on time and the crew was nice."
Nadelen: "The entertainment options and food were outdated and very much unpleasant."
Voordelen: "Service et confort"
Voordelen: "On time boarding . Crew was helpful"
Nadelen: "Food was not satisfactory"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Voordelen: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
Nadelen: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Service and food"
Nadelen: "Boarding for business class took a long time and was very out of order"
Voordelen: "All good"
Nadelen: "All good"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "Great crew and comfortable seats"
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
seating arrangements in business class could be improved. food was the best with best service
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "The crew was good and the seat allocation and comfort was excellent."
Nadelen: "Food was below average. This needs to be improved otherwise it is not worth it."
Voordelen: "No sops followed"
Nadelen: "Food is really bad and they never even bother checking with any one same burger which is cold dry"
Nadelen: "Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset."
Voordelen: "Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA"
Nadelen: "Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500"
Voordelen: "My sleep"
Nadelen: "Them good"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Nadelen: "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."
Nadelen: "Staff was not helpful at all."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "10hour flight tine"
Nadelen: "Poor coordination during boarding No snacks offered."
Voordelen: "Everything good"
Voordelen: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Nadelen: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Food was excellent!"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Nadelen: "AIR CONDITIONING WAS NOT SUFFICIENT TO COOL THE CABIN ."
Nadelen: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
Nadelen: "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Low engine noise and vibrations. Temperatures were comfortable"
Voordelen: "we ware attisefy for are first time in bisness clas"
Every thing is perfect Expect the Indera Gandi Airport "Thailand Airways" staff (the indian guy) he hold us for nothing I we were about to lose our flight to Bangkok. I think I am going to stop using Kayak app, if there is no respons in this matter.
Tim is important for customer …please be on time
Food quality really need to be improved
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
New aircraft, new and modern. Crew could be a little more smiling.
Il y avait peu de films et d’entertzinment disponible en anglais. J’aurais voulu avoir plus de choix.
Voordelen: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
Nadelen: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
Nadelen: "All ok"
Voordelen: "The ground staff from the help desk was helpful enough"
Nadelen: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Nadelen: "It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers."
Voordelen: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
Nadelen: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
Voordelen: "Wheel chair service was excellent"
Nadelen: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Voordelen: "They are not as bad as their reputation states"
Nadelen: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
Nadelen: "Need better food"
Voordelen: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Nadelen: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
Nadelen: "the bouth"
Nadelen: "There is no Priority for business class"
Voordelen: "Nothing its was fast and no entertainment in board"
Nadelen: "Small seat"
Nadelen: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
Voordelen: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Nadelen: "IFE very limited, so take a good book!"
Voordelen: "Excellent new Dreamliner. Seat very comfortable"
Nadelen: "Extremely poor movie/TV choices Crew didn't smile much!"
Voordelen: "Boarding was on time and the crew are very nice"
Nadelen: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Voordelen: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Nadelen: "The old aircraft which is almost reached its limits"
Nadelen: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
Nadelen: "Their price and services"
Voordelen: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
Voordelen: "The crew was efficient and anxious to please. The flight was on time."
Nadelen: "Boarding by bus is always unpleasant."
Voordelen: "They delivered as requested"
Nadelen: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
Voordelen: "لم يعجبني شي"
Nadelen: "اخر مره اسافر علي هذه الشركه"
Nadelen: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
Voordelen: "People, culture and peace"
Nadelen: "Traffic and crowd"
Voordelen: "All but planes were good"
Voordelen: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
Nadelen: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
Voordelen: "Every thing"
Voordelen: "Not much."
Nadelen: "Buses took ages when boarding and disembarking."
Voordelen: "Good film selection, great beverage options."
Nadelen: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
Voordelen: "Crew and seats"
Nadelen: "Boarding delayed 1 hour and 1/2"
Voordelen: "Overall good"
Voordelen: "Everything went well."
Voordelen: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Nadelen: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
Voordelen: "Flight got delay from 1750 boarding to 2025 boarding... gate got moved twice."
Nadelen: "The flight delays from Manama to Doha and Manama to Manila."
Voordelen: "The security check was horribly handled. There was a chance for missing the flight."
Voordelen: "Timing and service"
Nadelen: "Everything about the flight"
Nadelen: "Bag lost in Bahrain"
Nadelen: "I cancelled the trip and they did not return any of my money and also they charge me extra 20 BD ? What a bad airline"
Voordelen: "Great all around very impressed with the crew!"
Voordelen: "The crew is extremely attentive without being intrusive. They provided anything we requested. Food was excellent. The hot towels, mint lemonade, and dates before takeoff were great touches. The business class seats are the same ones I've seen in 1st Class on other carriers. Holding a business ticket earns you access to the Falcon Gold lounge in Bahrain where we also received excellent service and ate great food. They are clearly trying to earn recognition as a top airline."
Nadelen: "American Airlines was late, so Gulf Air just washed their hand off us. We were left to fend for our selves. Gulf Air is the world's single most worst airline. It was only due to the wonderful service of American Airlines and then British Airways that we could reach Delhi."
Please ask them to keep flight schedules and value the timings.
Voordelen: "The Crew was amazing!"
Nadelen: "The boarding was late!"
Voordelen: "The crew was very good."
Nadelen: "Food needs to be improved. More space near washrooms and for moving around in long flights should be provided."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!"
Nadelen: "Your crew all need customer service and etiquette training. ASAP!"
Nadelen: "flight was overbooked had to stay in abu dhabi"
Nadelen: "On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable."
Nadelen: "Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Nadelen: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
Voordelen: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful."
Nadelen: "Food was quite mediocre to be honest."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Nadelen: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "The crew"
Nadelen: "Having to wait 5-6 hours due to missed flight back to NY"
Voordelen: "Did not submit my meal choice in time but got the meal of my choice anyway."
Voordelen: "Crew friendliness"
Voordelen: "Passengers were not clean and sweating"
Voordelen: "The crew"
Nadelen: "The food and cabin confort"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Nadelen: "Small seats-space limited."
Voordelen: "In flight entertainment"
Nadelen: "Air con"
Voordelen: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Nadelen: "The screen /server didn't work, but it was exceptional in experience."
Nadelen: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Nadelen: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Voordelen: "Immigration was done at Abu Dabhi"
Nadelen: "Not much selection on seating 48hr ahead. Getting off the plane for handy cap people was difficult. Not enough leg room for 6ft people."
Nadelen: "I couldn't chose the Hindu meal when I booked ticket from Kayak and I had to suffer my entire journey not having food"
Voordelen: "All the crew was grate very kind they help every one on the plain"
Nadelen: "the food was not to good i do not like it you need batter kinds"
Nadelen: "After I had run from one end of the airport to the other to go through customs and catch my connecting flight and boarded with 15 minutes to spare, I was pulled off by one of your officials and was not given a reason as to why. The flight attendants were talking about sweeping any areas of the plane that I had been in. It was when we had almost reached customs that I was informed that another passenger who was stuck in Customs had mentioned my name and that is why I was pulled off. So, I was treated like a criminal and questioned and threatened by the customs official who went and searched my belongings to see if I'm lying about what I brought with me. They then tried to get me to fly with the other passenger just because we knew each other, even though I clearly and repeatedly told them I am not traveling with that person. I suppose this isn't all Etihad's fault, but if you are pulling passengers off of your plane, don't ignore their questions and treat them like criminals. Also, when I got back on, the filght attendants were unsympathetic about my situation and smiled it off. It ruined my whole flying experience. Also, the buttons to adjust A/C and call flight attendants was really high up and hard to reach for a petite woman."
Voordelen: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Nadelen: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Nadelen: "The cupcake served was eaten by some animal before opening. Have lodged complaint and may send them video."
Voordelen: "Air staff was good. Automatic window dimmers. Electronics."
Nadelen: "Food was sub par. Layovers were long. Abu Dhabi terminal was not good, bathrooms there were few, far and dirty."
Voordelen: "Enjoyable,normal everything"
Nadelen: "Tight seats"
Voordelen: "Improve your food standard"
Nadelen: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Nadelen: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
Voordelen: "I like their perfect schedule. Their crew members are also very helpful."
Nadelen: "The first main meal was the same as in the flight from kolkata to abu dhabi. I don't get non veg option. I got very bad smell from my next passenger."
Nadelen: "They didnt provide me Accomodation with the fact that I had more than 12 hours transit"
Voordelen: "The service was good but sleepers not as good as other airlines. Another tight. And the entertainment offering is not very good. Movies TV etc"
Nadelen: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."
Voordelen: "The crew were friendly and helpful. The airplane was spacious."
Nadelen: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
Voordelen: "First time on Etihad. Would definitely fly them again if possible"
Voordelen: "Bussiness class was excellent."