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Vind goedkope vluchten naar Puerto Plata
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Tips voor het vinden van goedkope vliegtickets naar Puerto Plata
- Het hoogseizoen is in juni, juli en augustus. De goedkoopst vliegmaand naar België is oktober.
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Veelgestelde vragen - Vliegticket boekingen naar Puerto Plata
Top 5 airlines voor vluchten naar Puerto Plata La Union
Scores op basis van KAYAK klantbeoordelingen8,0
SWISSGemiddelde score op basis van 8940 beoordelingen
8,2Boardingsproces
7,8Comfort
8,6Personeel
7,7Entertainment
7,9Maaltijden
Vliegmaatschappij beoordeling
Voordelen: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Nadelen: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"
Voordelen: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Nadelen: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"
Nadelen: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Voordelen: "The crew was very nice."
Nadelen: "The seats had such little cushion that it made the flight extremely uncomfortable."
Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"
Voordelen: "About as good as they come."
Nadelen: "Nothing."
Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"
Voordelen: "Lost the luggage"
Nadelen: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."
Voordelen: "check in & boarding were ok"
Nadelen: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"
Nadelen: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."
Voordelen: "Everything"
Nadelen: "That it wasn’t a flight to denver"
Voordelen: "Food and entertainment"
Nadelen: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Voordelen: "Nice self boarding"
Nadelen: "No big screen to communicate priority to boarding since I am deaf."
Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"
Voordelen: "I was very happy with the overall experience"
Nadelen: "The crew could have been a little more helpful"
Nadelen: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."
Voordelen: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"
Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Voordelen: "Flight was fine! Snack and beverages were good. However, when you buy the ticket for the international flight, what they don’t tell you is the extra €40- FORTY EURO you will spend to check a not big bag. For this reason I would fly with another airline next time."
Nadelen: "Extra fees for checked bags"
Voordelen: "Kindness, courtesy and smiles"
Nadelen: "nothing in particular"
Voordelen: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Nadelen: "Ok, old plane."
Voordelen: "I am very satisfied and I will recommended it to my friendships"
Voordelen: "Staff, and service were good."
Nadelen: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."
Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Voordelen: "Tried hard but cannot recollect one thing that was better than average."
Nadelen: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."
Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"
Nadelen: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Voordelen: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."
Voordelen: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."
Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"
Voordelen: "Crew, food...."
Nadelen: "As I said before..."
Nadelen: "Expired cheese. Loudest plane I have ever been on."
Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."
Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."
Voordelen: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Nadelen: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."
Nadelen: "id."
Voordelen: "Again, crew and food."
Nadelen: "I will only say that I am writing this review as we are sitting on the plane in Newark where we are waiting for our gate for a half an hour already and we do not know when we would get off board. And oh yeah... the flight was originally late for about an hour too! Simply unacceptable!"
Voordelen: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nadelen: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Voordelen: "The crew was very nice, I felt bad for them as people were constantly complaining."
Nadelen: "The tv's did not work, was extremely disappointing."
Voordelen: "The crew was very professional and friendly. That is a great thing since it's a long flight. Very well prepared! Entertainment was nice lots of options there to keep you busy."
Nadelen: "I wasn't pleased with their meals so that it's important when it's a long flight, and not many choices available."
Nadelen: "We loose our flight and they didn't give us any chance to save some money on a new ticket."
Voordelen: "The food was great, the seats were thin and we had a lot of room and the staff was super!"
Nadelen: "Nothing, we would have stayed in this airplane longer...."
Nadelen: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Nadelen: "Checking in we had a nasty representative, but other than that, all was well"
Voordelen: "Easy and comfortable. Service was good and with a smile. The planes were clean and arrived on time for my connection."
Nadelen: "The WC was so small I could barely even stand in it."
Voordelen: "On time, efficient, good service, professional"
Voordelen: "That I was going to Florence."
Nadelen: "This was the most uncomfortable flight I've ever experienced. The seats were so narrow, there was absolutely no legroom, and when the seat in front of me was reclined I had even less space. For an overnight flight, it was ridiculous. The planes for the short one hour trip from Zurich to Florence were more comfortable. The food was tasteless and very artificial in its appearance and taste. Inedible."
possibilite d avoir des repas pour diabetique
Voordelen: "Friendly staff"
Nadelen: "Fly on time"
Nadelen: "The plane was older and the screen was very small."
Voordelen: "Comfortable seat"
Nadelen: "Having free snacks"
Nadelen: "Simply everything"
Voordelen: "Siege correct sans plus, et non inclinable"
Voordelen: "."
Nadelen: "Le procédé d’embarquement"
Voordelen: "L’équipage"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"
Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"
Nadelen: "Gros retard. Mauvaise communication."
Nadelen: "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"
Nadelen: "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"
Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"
Voordelen: "Crew and airline was fine"
Nadelen: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Nadelen: "Une collation gratuite pendant le vol"
Voordelen: "Comfortable new plane, friendly staff."
Nadelen: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."
Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."
Voordelen: "le personel etaient aimable et souriant"
Nadelen: "nous avons eu un delay"
Nadelen: "pas de boisson ni nourriture offerte"
Voordelen: "Le toute"
Nadelen: "Rien à dire"
Nadelen: "ne pas etre entre deux inconnus"
Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."
Voordelen: "On time"
Nadelen: "Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections"
Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"
Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"
Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."
Nadelen: "not ONE single smile !!!!"
Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"
Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."
Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"
Nadelen: "room, more room, more room, one less seat would make all the difference in the world. but its all about money isnt it"
Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"
Nadelen: "Entertainment totally outdated ! Unresponsive screen"
Nadelen: "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"
Voordelen: "On time."
Nadelen: "The dinner menu was ok. I didn’t like the breakfast at all."
Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"
Voordelen: "On time Great crew Convenient time"
Nadelen: "Poor food selection Awful boarding, but that was the airport problem"
Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"
Voordelen: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Nadelen: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."
Voordelen: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."
Nadelen: "Late departure caused down stream issues."
Nadelen: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."
Voordelen: "Le personnel très avenant et souriant."
Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"
Nadelen: "Embarquement un peu brouillon et vol en retard"
Voordelen: "Tout a bien été"
Nadelen: "Rien"
Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Rien"
Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."
Nadelen: "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"
Nadelen: "Planes should have WiFi"
Le vol en lui-même s'est bien passé. En revanche, l'obtention du boarding pass et les formalités à remplir en ligne ont été une vraie galère (et à faire en double exemplaire, en plus (American Airlines + Kayak)).
Annulation sans proposition de solution
Parce que AA a mal fait son planning , pas de pilote . Il a fallu attendre un pilote puis un co pilote. On a décollé avec 1h40 de retard
Better food please
Nadelen: "Sat on the runway for over an hour. Lack of communication and lies.."
Voordelen: "Not much"
Nadelen: "Why no service in first class?"
Nadelen: "Had to wait over 30 minutes for my bag. Crew was unpleasant at best. Seats are too narrow."
Nadelen: "complimentary ear plugs for when there are crying children"
Nadelen: "All good with me"
Nadelen: "Not being delayed for 6 hours would’ve been better."
Nadelen: "Cabin crew not pro active. No mid flight drinks/water offered."
Nadelen: "Certain crew members could've been a bit more approachable and friendly."
Nadelen: "Gate person could have been more accommodating given I was not supplied a boarding pass. Had to get seat assigned at gate and she was irritated that I did not have a boarding pass. On plane stewardess was indifferent to issues with chairv and my attempt to change seat."
Voordelen: "Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes."
Nadelen: "Delays,"
Voordelen: "Would’ve loved if the flight from Louisville to Charlotte weren’t delayed 2 hours for mechanical reasons!"
Nadelen: "The flight could’ve waited for us instead of leaving on time for Allentown!"
Voordelen: "Regular delays. This one by 2 hours. Easier to fly a different airline."
Nadelen: "Just the chronic delays. It’s a good airline, great crew. Tired of damaging delays without compensation."
Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Voordelen: "Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way."
Nadelen: "Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747."
Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"
Nadelen: "Seat comfort"
Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Nadelen: "Keeping travelers updated with gate changes and issues that may occur with flights"
Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"
Nadelen: "Une heure de retard au décollage"
Nadelen: "Flight could have been on time"
Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Voordelen: "All"
Nadelen: "Anything"
Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."
Nadelen: "Delay in boarding due issue with aircraft"
Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"
Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Voordelen: "The flight was on time. The crew was friendly."
Nadelen: "Too little legroom."
Voordelen: "Rien"
Nadelen: "Retard d’une heure"
Voordelen: "The service was excellent and the flight on time."
Nadelen: "The seats have been refurbished In the narrow size."
Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Voordelen: "Asked a stewardess to turn the heat up and she did."
Nadelen: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."
Voordelen: "tout le service en général."
Nadelen: "rien"
Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Nadelen: "Never given instructions on use if inflight WiFi. No food service on a three hour flight???"
Voordelen: "Despite a departure delay due to necessity to off load some passengers due to nonfunctional seats we arrived 20 minutes early."
Nadelen: "The seats are too narrow, which I can tolerate for about an hour."
Voordelen: "Nothing"
Nadelen: "The fact that the flight was cancelled and I was unable to reschedule from this airport, resulting in an increased price of almost $1,000."
Voordelen: "It was fine. Nothing extraordinary, just solid and fine"
Nadelen: "Nothing bad in particular. The passengers could've been more friendly, but that's not the airline's fault"
Voordelen: "It made for a interesting Christmas but not a very jolly one."
Nadelen: "The flight staff skipped my aile a few times on accident. The touchscreen didnt worl very well, they offed free headphones but my headphone jack was broke and all of the usb charger ports didnt work in my row there werent many new choices for entertainment. And the food was interesting I'll give it that."
Voordelen: "The food was good, the crew was very professional. The flight was on time. The seats were OK, but not conducive to sleeping."
Nadelen: "We weren't assigned seats together. It ultimately worked out OK because I was assigned to sit between a mother and her young child. They asked if they could have my middle seat so they could sit together - hurray! After that, the person in the aisle seat next to my husband was willing to swap her aisle seat for my new-found aisle seat. But on long flights, greater efforts should be made to seat couples together."
Le personnel de bord ne se montre pas très professionnel : discussions bruyantes entre steward et hotesse sans tenir compte des passagers, remarques douteuses sur les passagers qui ne parlent ni Anglais ni Espagnol. Un minimum de respect des passagers et de discrétion serait un plus.
Retard de 20 min
La gestion de la sortie des passagers de l’avion. Il doit bien exister un mode de fluidité du processus.
Tout était très bien seul l’amabilité des hôtesses laissait à désirer
Amelioration des assistantes de vols. Extrement desagreables.
J’ai acheté l’embarquement prioritaire mais pas pu en profiter
Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"
Voordelen: "On time"
Voordelen: "The flight was on time"
Nadelen: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."
Voordelen: "The price was right!"
Nadelen: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."
Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."
Nadelen: "If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak."
Voordelen: "Puntual en horas de salida y llegada"
Nadelen: "Son muy incómodos los asientos para un vuelo trasatlántico"
Nadelen: "More space is needed for legroom."
Nadelen: "USB outlet not working seat 21D"
Voordelen: "The flight went as expected. there were no surprises."
Nadelen: "?"
Nadelen: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."
Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"
Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"
Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."
Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"
Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"
Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"
Voordelen: "Sympatique"
Nadelen: "L'embarquement."
Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."
Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"
Voordelen: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
Voordelen: "overall good flight"
Nadelen: "the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!"
Nadelen: "Le retard et la prise en charge à l'arrivée"
Voordelen: "Excellent flight, timely"
Nadelen: "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."
Voordelen: "Not full, attendants went out of way to accommodate seating requests"
Voordelen: "N/A"
Nadelen: "N/A"
Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."
Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"
Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"
Nadelen: "The seat very tight"
Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"
Voordelen: "The entertainment was good and the crew was great."
Nadelen: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."
Voordelen: "all was good , comfortable & short."
Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."
Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"
Nadelen: "Seating and not so friendly"
Voordelen: "The staff was very friendly, polite and attentive"
Voordelen: "The AA Tampa crew need to train the IB crew on customer service"
Nadelen: "Bumpy ride in parts."
Nadelen: "The service was aweful. Right from getting my ticket, to getting served on the flight. Staff needs major improvement."
Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"
Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."
Voordelen: "N/a"
Nadelen: "Nothing"
Voordelen: "The food"
Nadelen: "Nothing"
Voordelen: "Crew amazing"
Nadelen: "Flight length difference even with non stop"
Voordelen: "Great Entertainment options and meals"
Nadelen: "A bit more space for legs and more courtesy from cabbin attendants"
Voordelen: "It’s actually United airline in service. The first flight from Brussels to Washington, everything was great! The crews were amazing, food was surprisingly good. The flight from Washington to Los Angeles was extremely terrible, crews were rude and impatient. Service is like budgeted airlines."
Nadelen: "More comparable service throughout the journey."
Nadelen: "The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage."
Nadelen: "Making enough room for the seat to relax especially the long flight"
Voordelen: "Upgrade to economy plus"
Nadelen: "Norhing"
Nadelen: "Late crew. Slow to depart added to delay. Arrival blocked by equipment in the gate, so we waited to get access to the terminal. 20 min after gate arrival, still no bags. Then one truck of luggage on the announced carousel and then...nothing. Secretly, the remaining bags were appearing on a differen"
Voordelen: "Foot rests are nice"
Nadelen: "Mediocre food Excellent staff"
Voordelen: "Seats were okay—good leg room."
Nadelen: "Exhorbitant baggage fees!! Will never fly Brussels Air again as a result."
Voordelen: "Breakfast , comfort"
Voordelen: "The flight was fine, despite the distance."
Voordelen: "Everything"
Voordelen: "Did was very good. Cattle call boarding."
Nadelen: "We left late because they were waiting for people from another flight that got canceled to transfer to our flight, and even with the delay, one of my bags got lost. I was the third person to check in for the flight, so I'm not sure how that happened."
Voordelen: "Nothing special, decent food and drinks, movie selection is always good"
Nadelen: "Like all airlines seats are uncomfortable like human livestock transported across the ocean"
Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."
Voordelen: "crew was nice"
Nadelen: "ended up 4x thru the metal detector 4x : 1x in Dublin, 1x in Brussels & 2x in Chicago: terminal 1 & 2!"
Nadelen: "Es united, no se puede esperar mucho de ellos. El snack para 5 horas son unos pretzels y el entretenimiento lo cobran. Lo único bueno es que aun con un aviso en la pantalla pude ver el final del partido de Champions, por el resto,.... compañía a evitar."
Nadelen: "Tea - disgusting brown liquid! What about a tea bag, or I gladly would take just a cup of hot water to brew my own. Sandwiches: turkey with cheese or cheese. I am allergic to milk (common allergy), you put milk products everywhere. Vegan is the only option, sadly it is usually some sort of Asian food and I am not Asian, have a gag reflex when I smell Indian food. This was not Air India flight, but smelled like one!!! Will avoid flying with United. Somehow, although I booked on purpose with Brussels Air, without my consent (!!!) I was sold tickets for United operated flight. Please, don't tell me that customers are your #1 priority, because they are NOT!"
Nadelen: "no electricity outlets"
Nadelen: "The plane was very old. No outlet to plug electronics. Small screens for video"
Voordelen: "Good food, entertainment options, communication from pilot"
Nadelen: "none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed."
Voordelen: "The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that."
Nadelen: "Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same."
Voordelen: "indulged by the service and plenty of food"
Voordelen: "This flight was a good value."
Nadelen: "My legs are short and the seat seemed a little higher than other plans. I couldn't rest my feet flat on the floor for 6 1/2 hours. This was very uncomfortable."
Voordelen: "Beyond one or two friendly crew members, not much."
Nadelen: "We booked our flights round trip on united.com, but when we arrived at the airport for our return flight from Budapest to D.C., we were told we were on standby and might not be given seats (despite paying full price for the fare months ago). Brussels Airlines, the codeshare partner, blamed United. United blamed Brussels airlines. We are the flight, but my wife and I were seated separately. When I noticed several seats empty after the plane had finished boarding and asked the head flight attendant if my wife and I might not together, she refused, saying they weren't going to give us a free upgrade. When we went to drop off our bags for the next leg of the flight, from Brussels to Dulles, the bag check counters we're severely understaffed and we waited almost an hour just to drop off two suitcases. This made us nearly miss our flight and required us to sprint through the airport and beg to cut the security line. After boarding, my entertainment screen stopped working, though they did manage to fix it a couple of hours into the flight. Needless to say, this was less then a stellar experience."
Voordelen: "The flight was smooth. Boarding was a bit nerve wracking as a neighboring bin was not closed completely until just before take off."
Nadelen: "The bathrooms were poorly maintained. There was no toilet paper and there was tons of paper on the floor. I was anxious that a piece of TP was going to be stuck to my shoes when I returned to my seat. The flight crew did clean it up. I'm not a frequent flier, but was taken by surprise that I didn't need to check in before getting to the airport. I was amazed that the airlines take it upon themselves to assign seats. I think that's a poor decision as a mom and her 2 small kids were scattered about the plane. Fortunately, people were willing to shuffle around to allow the mom to sit with her kids."
Nadelen: "food"
Nadelen: "United Airlines portion of the flight from Brussels to IAD. My wife and I were seated in separate parts of the plane each in middle seats at the end of the boarding process when there was no longer any overhead room to store our belongings. Uncaring, unaccommodating crew, waiting area with not enough seats, and cramped seating on the plane with no possibility of sleep during an arduous seven hour flight."
Voordelen: "Excellent service and a safe flight."
Voordelen: "food service"
Nadelen: "bagage allowance"
Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"
Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."
Voordelen: "We were upgraded to business class. Everything was excellent! Seats were extremely comfortable. Flight attendants took great care of us!"
Nadelen: "Even though I have an account with United, and confirmed that I was a vegetarian both online, and on the flight heading to Europe, my meal wasn't entered. It worked out really well because I was sitting close to the front and they had pasta dishes available, but this is not the first time that United and its partners have "lost" or "mishandled" my vegetarian registration. The flight attendant even remarked that sadly, she hears this 'complaint' constantly. The food was good, but there's no reason that my meal request can't stay in the system."
Voordelen: "I like the United app for ease of checkin"
Nadelen: "Flying itself is a terrible experience. Cramped seats, food is nonexistent, no wifi"
Voordelen: "Professional, courteous flight crew. Uneventful flight. When flying at 37000 feet over an ocean, uneventful is a very good thing! :) Deboarding on arrival was quick and efficient."
Nadelen: "My headphone jack in the seat was broken but they offered to relocate me to a seat that worked. I stayed put and used the United app on my phone."
Nadelen: "Sit in the last row and wait for the food"
Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"
Voordelen: "Flight and experience were great."
Nadelen: "I would expect when I book a Luftansa flight to fly in a Luftansa jet. This flight was carried by United and I did not know that until I arrived at the airport."
Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"
Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."
Voordelen: "Even in economy plus, I felt like a first class passenger."
Voordelen: "The flight attendants were very friendly. The flight was smooth"
Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"
Voordelen: "In flight entertainment was great with lots of variety (good for an 8 hour fight)."
Nadelen: "There were always lines for the toilets. Limited leg room. Food was meh."
Nadelen: "Starting at Brussels airport I was questioned as if I was a threat. The lady wore an UA uniform. She asked me questions like these: where do you live when you come to Belgium? What do you do when you are in Belgium? Why do you come to belgium often? Then we were 2 blacks in the last line and we were all selected for "random" check during which the agent touched all parts of my body!!!!! Last, after I ate the food served on board, I went to the bathroom twice, I took I modicum before!!!!"
Voordelen: "Boarding was organized and timely."
Nadelen: "One of the flight attendants was patronizing."
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