Vind goedkope vluchten naar Saint Paul

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "Hôtesses au top, repas super bons"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "Pas pris de vol"
Nadelen: "Vol refuse par Airasia"

Nadelen: "Pas de vol"

Nadelen: "2 changements de portes d'embarquement. NOus nous sommes déplacés longuement dans l'aérogare. Embarquement pourri : encore un bus pour rouler longuement sur le tarmac. J'avais l'impression que l'on cherchait notre avion. Un avion Star Alliance n'est pas Lufthansa. Le siège du passager devant moi était défectueux et reculait sans cesse vers moi. DEux interventions des agents de bord n'ont pas suffi. Le semblant de repas était avant l'arrivée ã Montréal était infecte : une pochette de pain avec simili sauce que l'on présentait comme une "pizza". Ce vol n'avait vraiment pas la qualité Lufthansa!!!"

Nadelen: "À l'arrivée, La navette pour atteindre l'aérogare : rouler 10 minutes en bus c'est ordinaire."

Nadelen: "Accueil et prestation du personnel de bord Nourriture Divertissements proposés"

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) et tous sauf un de l'embarquement ont été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Le seul à l'embarquement qui était rude et qui n'avait ni grâce ni temps pour expliquer ce que ses collègues ont fait avec courtoisie. Les sièges trop rapprochés malgré mon siege dégagé et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) a été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Les sièges trop rapprochés et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Voordelen: "Good movie selection?"
Nadelen: "I had to pay for extra luggage, because though I paid for an Economy Standard ticket which does come with checked-in baggage, there was nothing written on my ticket to prove it. I paid for the standard ticket ahead of time specifically. Although the staff were nice enough, for a struggling student, this mix-up was unacceptable. I now find myself making calls and trying to get in contact with both Kayak and Icelandair for a refund of the 88euro. I think I was particularly unlucky, because I was picked twice for special security checks, which pulled me out of the line I was waiting in while the flight was delayed, and I had to re-enter the line at the end. Though I requested window seats, I did not receive one either time (though I knew it wasn't guaranteed). There was also no overhead storage space for carry-ons overhead, so I had to make my way to the front of the plane to store my backpack, and several of those who came after me had to sit with their carry-ons on their lap. The seats were also pretty uncomfortable with a thick unadjustable headrest; and the air quality was terrible, a bit smelly and very dry. As a frequent flyer (who does fly with icelandair occasionally) this was unusual."

Voordelen: "Nothing good about this airline"
Nadelen: "Forget about comfortable experience during the flight. The way how they list the ticket from Kayak is the scam. Stated Economy class on Kayak and their own website ticket info. Once you chek in, they will stated this is the cheapest economy ticket, doesnt allow any baggage, and you have to pay I think around $150 for round trip baggage. End up with just to carry on, wouldnt able to shop in Europe. If you includ baggage flight would be similar to other airline provide baggage and quality services. Huge mistake, customer service located overseas, and dont care about customer."

Voordelen: "Got home safely"

Voordelen: "The flight was on time and the crew professional and friendly. There was a decent selection of movies and tv shoes to watch."
Nadelen: "The flight was as I expected. It would have been nice to have some food since it was an international flight but I understand the need to keep down costs"

Nadelen: "Baggage fees were horribly expensive."

Voordelen: "Everything went okay for us on this flight. In the future, I will suggest to my wife, who books air travel for us to read the fine print. The cost to check a bag was $100.00 which would have run us $300.00 for the trip: Boston to Brussels with a layover in Reykjavik, but on the return Brussels to Reykjavik with four days in Iceland and the return to Boston, so there goes the cheap flight! I did enjoy the in-flight movie and a documentary on the return trip as well."
Nadelen: "My own earphones on the flight from Brussels to Iceland did not work. I could not plug them into the system."

Voordelen: "Clean plane and facilities. Nice crew. Email notifications of delays"
Nadelen: "Multi-hour delays - strike induced on outbound flight, weather induced on return flight. Email notifications were nice but inconsistent. Expensive food."

Voordelen: "nothing"
Nadelen: "my flight was cancelled there do to a strike so in return i didnt have to take a flight back."

Voordelen: "Nothing"
Nadelen: "That they didnt hold the plane for us when it was delayed in Paris."

Voordelen: "Same comments as above."

Voordelen: "Good price and short layover. The plane was clean and comfortable."
Nadelen: "The boarding process in Reykjavik was chaotic. Food and entertainment available for PURCHASE."

Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."

Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."

Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Voordelen: "Movie and entertainment selection was great."
Nadelen: "Crew is not overly friendly and announcements are a waste of time because you cannot hear them over the engine noise and they're not piped into the headphones. Very surprised that you have to pay for food on a 6 hour flight. Airport was very hard to navigate."

Voordelen: "I probably won't be flying islandair again"
Nadelen: "The whole experience was poor. I'm disappointed."

Voordelen: "Icelandair is like going back in time. The stewards and stewardesses were dressed professionally, were high on customer service, it was like flying 30 years plus ago...and that's a great thing."

Voordelen: "Price and friendliness of crew."
Nadelen: "Few entertainment options, no food on European flight, and the airport in Reykjavik was terribly congested. It is obvious that the airport is experiencing growing problems."

Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Nadelen: "Iceland airport was over crowded on the way to Brussels."

Nadelen: "Was given emergency exit row. When boarding I was told our seats had changed. Not only did we not get the exit row we were told, but we got the seats in front of it that don't recline back."

Voordelen: "See above"
Nadelen: "See above"

Nadelen: "huge rush to get to the gate(45 min between flights), ran out of food, movies did not work, batheooms were not clean"

Voordelen: "Check in, flight"

Voordelen: "Seats were comfortable, enough leg room. Had back of seat monitors with movies. Only food available is for purchase only, no snacks offered."

Voordelen: "Ease of boarding, seating assignments such that crowding on an I filled airplane didn't happen; handed a bottle of water when boarding."
Nadelen: "Lack of any snack food without having to purchase even pretzels. Staff courteous, but remote- didn't see them very often on a 6 hour flight."

Voordelen: "Boarding from the rear of the plan forward."
Nadelen: "Very few recent movie options"

Voordelen: "Flight was comfortable and pleasant as flying can be in economy class"
Nadelen: "Airport is small for the amount of passengers going through, long wait going through passport check and crowded by gate so almost missed flight cause people blocking gate to plane waiting for a different flight, seemed as we were cutting in line"

Voordelen: "Selection of movies"

Voordelen: "Just generally, it's hard to fold into thirds and stay that way for 5, 6, 7, 8 hours. I suppose airlines have to make money and immobilizing people for hours and selling them food if they didn't bring their own is the way do it. I will continue to seek ways to not travel by airplane."

Voordelen: "seats were comfortable, enough leg room, great/working televisions with many TV/Movie/Music Options."
Nadelen: "I wish there was SOME sort of snack that we didn't have to pay for."

Voordelen: "See above"

Voordelen: "Not much"
Nadelen: "Boarded late, delayed takeoff. 8 hrs on plane. No food. ONLY one cup coffee as refreshment. RIDICULOUS!"

Nadelen: "After a 4 day stopover in Iceland, we could not check in online or at the automated machines for some reason. When we checked in with an agent, we were told that this was because our information wasn't in Iceland air computers. This made no sense, as we had flown two legs of icelandair to europe, and were now boarding the 4 leg of iceland air flights in a 2 week period. We had also both flown iceland air before. Our friends had checked in at the automated machines and saw that there were many seats open. When we asked to see our seats, we were told that they were aisle seats across from each other. In fact, my wife had a middle seat. She is pregnant and really wanted easy access to the restrooms, and I am tall with a back injury. By the time we were up in the air and the seatbelt lights were off, everyone scrambled to the seats WE COULD HAVE HAD (in some cases to lay across 3 seats), and left us with no better options. My wife was extremely upset to have been lied to by the agent checking us in. She was disturbed for the entirety of the flight."

Nadelen: "Horrible boarding situation, small area No announcements"

Nadelen: "The chairs at the KEF terminal are very uncomfortable. Also, the airport is extremely cold."

Voordelen: "The crew were all pleasant and comptetent."
Nadelen: "The airport in Keflavik was pretty bad--so crowded one could hardly walk down the hallways, much less sit down. The food area is very sparse, quite over priced, and very crowded. I will avoid flying through this airport if I can in the future. And Iceland air charges for food on the plane--and this is an overseas flight. Not good."

Nadelen: "Time for connecting flights was short and lines through customs at Reykjavik was long. Stressful for everyone, even though we were told flights will wait."

Voordelen: "Sat in an exit row with extra room for stretching legs. Decent choice of in flight films."
Nadelen: "Wasn't aware that Economy provides no food even on international flights. Don't know of many airlines with that practice. Flight was delayed by 45 minutes and not one single gate announcement was made informing us of the delay or the reasons for it."

Voordelen: "Also really like the very little time between flights when arrive in Iceland"

Voordelen: "The experience wasn't much different than most other airlines."
Nadelen: "This flight was delayed. (As was every other flight with this airline.) Also the airport in Reykjavik isn't designed to handle as many people has they need to manage. Prepared to stand a long time or sit on the floor...waiting for that delayed flight."

Voordelen: "The route back from iceland."
Nadelen: "Service at check in was so slow. The food was horrible"

Voordelen: "Icelandair does a good job or providing free entertainment on their flights."
Nadelen: "Though the free entertainment is welcome, it doesn't make up for the myriad of issues we had with Icelandair during our trip. First, both flights smelled like the bathroom toilet puck (the ones they put in urinals) was used to clean the airplane. Icelandair provides no food for free during international flights, which is an oddity (usually there's something during a six hour flight). I could maybe look past the smell and lack of food, but my wife and I were seated in different rows and sides of the airplane, even though we booked our flight together! Overall, I would recommend another airline. Lufthansa, KLM, or Condor if you're in Europe or traveling around that area. They all have small setbacks but are still far superior to Icelandair."

Voordelen: "Friendly and responsive crew."
Nadelen: "Hard seats. Not much leg room."

Voordelen: "What I expected from an economy airline. Aircrew was friendly. Enjoyed the easy process for change at Keflavik."
Nadelen: "Nothing to complain about."

Nadelen: "Very smooth flight. Great service. Polite and very willing and happy staff."

Voordelen: "Price and schedule"
Nadelen: "food quality Many entertaining screens did not work"

Nadelen: "N/a"

Nadelen: "WE did not sit together on this flight either."

Nadelen: "New cheap fare is honestly offensive trash."

Voordelen: "Crew was friendly and provided good service."
Nadelen: "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Voordelen: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Nadelen: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Voordelen: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Nadelen: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."

Nadelen: "it was an hour late"

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Voordelen: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Nadelen: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."

Nadelen: "No priority boarding for people with babies and toddlers"

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Nadelen: "The handle for the window shade was torn off"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "The in-flight snack and the flight attendants on the flight were great."
Nadelen: "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."

Voordelen: "entertainment system on domestic flight is swesome"
Nadelen: "boarding took long time"

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Nadelen: "Female attendant on 11/22 mpls>Dallas-Fort was very rude."

Nadelen: "3 hour delay - no compensation."

Nadelen: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Voordelen: "The crew's response was better than expected."
Nadelen: "Snacks were a bit too expensive."

Voordelen: "Flight was on time, and arrived about 1/2 hour early into MPS!!"

Voordelen: "Love the new entertainment on your own phone"
Nadelen: "Boarding took forever due to people's luggage in the overhead."

Voordelen: "Why because my flight was delayed did I get moved to the last boarding group???? I was group 2 on my original flight... I feel as though I should've kept that status. Subsequently... I was forced to check my roll on carry-on. I also was forced to wait at baggage claim in msp. I purposely traveled with carry-on items to avoid this issue! Not happy..."
Nadelen: "See above"

Voordelen: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."

Nadelen: "It was freezing."

Nadelen: "Requested for wheelchair assistance but none provided?!!"

Voordelen: "Did not travel from Phillies to Minneapolis. Due to change in program."

Nadelen: "Two hour delay due to mechanical issue was a showstopper."

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "This one at least flew off the runway soon after closing its doora"

Nadelen: "Same as above but I missed a whole day with my relatives at the lake :("

Voordelen: "We left on time and arrived right on schedule. No problems or issues."
Nadelen: "I had a $200.00 fee to change my flight by 12 hours."

Voordelen: "Flight attendant was amazing!!!!!!!"
Nadelen: "Too much chaos at counter to board planes, 2 flights scheduled at same gate and my flight was 1hr 30min delayed because of it. Other customers missed flight etc... Admin could have worked better with these upset customers"

Voordelen: "Slept the whole way"

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Voordelen: "No cancellations"

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Nadelen: "Got stuck between two over weight people."

Voordelen: "boarded quickly."
Nadelen: "crew was unfriendly. flight was late."

Voordelen: "Even though I had a middle seat in the back, it was comfortable."
Nadelen: "At the airport in Philly, the staff didn't listen to my questions and wasted my time making me re-check in and use the baggage ticket machine which was not able to calculate that I didn't have to pay for a checked bag because I am an Advantage member. So after waiting in line and doing these two things I had to wait in line again to work with customer service. The staff seemed most interested in chatting with each other."

Voordelen: "Took off and landed on time"
Nadelen: "Nothing"

Nadelen: "Getting told we changed gates, then delayed, then gate change again, and delayed again. Didn't seem like anyone knew what was going on and being delayed that much messed up my next morning plans"

Nadelen: "No food or newspapers."

Voordelen: "the crew was amazing and very polite"
Nadelen: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Nadelen: "Seats are very tight had more room on earlier jet blue flight"

Nadelen: "Though the weather was fine - no excuse - the flight was delayed over an hour and I lost the connecting flight to Newark."

Nadelen: "Pas assez de place pour les jambes"

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Nadelen: "Flight was late on way back. Also no food optipn for vegetarians"

Nadelen: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Nadelen: "la nourriture le siège cassé le manque de film en français"

Voordelen: "On time, easy boarding"

Voordelen: "Charging clients laugages exorbitant"
Nadelen: "To pay twice the ticket and bagages"

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Voordelen: "The trip back home to NY from Lisbon was great, flight staff was attentive and courteous, the plane was clean, the entertainment made the time go by fast and the warm blanket and pillow provided a comfortable experience."
Nadelen: "Unfortunately my girlfriend is a celiac and we forgot to pre-order a gluten free meal, so she had little to no food options for her to eat. The sandwich offered right before landing could be made with gluten free bread or even a corn based tortilla."

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Nadelen: "Enregistrement des bagages a Nice avec 1/2h de retard, embarquement avec 45 min de retard... Porte du cockpit constamment ouverte pendant le vol... Pitoyable !!"

Nadelen: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."

Voordelen: "The crew was exceptional. Very, very friendly and professional. It stood out."
Nadelen: "The airplane was pretty old and it's time for a makeover."

Voordelen: "I got a sandwich. Excellent flight attendants."
Nadelen: "Late flight, and my life flashed before my eyes on the landing."

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "Équipage très aimable"
Nadelen: "Tout le monde dans l'avion avait de l'air mais d'une température bien trop chaude. Les grands bagages cabines mis en soute n'ont pas été redonner à la sortie de l'avion, obligé d'attendre au tapis roulant de l'aéroport avec les autres bagages plus imposant.... Sièges inconfortable et, en faisant 1m85, tête entière dépassant du siège..."

Nadelen: "The flight was 45 min late and nobody seemed to bother about it"

Voordelen: "Left on time. Served food and drinks. Friendly staff."
Nadelen: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Voordelen: "the crew were amazingly warm, professional and attentive."
Nadelen: "no food option without a dead animal in it"

Voordelen: "L'équipage toujours extrêmement aimables. J'aime beaucoup ça chez TAP."
Nadelen: "Les chaises qui ne se plient que très peu c'est toujours pas agréable. Le repas pour diabétique c'est complètement nul."

Voordelen: "The crew was fine. Plane clean and comfortable. Would fly again."
Nadelen: "Agent at the gate wouldn't let me do a medical pre-board. When I checked it, the ticket agent said it wouldn't be a problem, I should just ask at the gate. The agent there said there would be no reason to board early even though I have a doctor's note. She said I could board with everyone else and was extremely rude and dismissive. Thank goodness the ticket agent helped me out (by putting me in a seat where I'd be first to board), but if he hadn't, it would have been a terrible experience."

Nadelen: "They didn't hold the flight for a minor delay of our flight into Lisbon."

Voordelen: "La gentillesse et la compétence de l'équipage"
Nadelen: "Le temps trop élevé pour enregistrer mon bagage en soute Grande déception avec la compagnie Easy jet lors du vol Paris Toulouse, pas de prise en compte gratuit de mon bagage de 20 kg en soute"

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Voordelen: "Big space between seats. Best screen entertainment."
Nadelen: "Food was only average. Especially fish."

Voordelen: "seats were fine. the entertainment system was working."
Nadelen: "it's so dry, but the crew did not come around to offer water except during the food services. the food was pretty darn bad. entertainment selection was pretty bad. try table was dirty."

Voordelen: "confortable, bien servi même que le voyage était de courte durée"

Voordelen: "Crew was great"
Nadelen: "Not much it was ok"

Nadelen: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."

Nadelen: "The crew was rude, after 5 hours they seemed annoyed when I asked for water and gave me half a cup after I had just finished vomitting due to all the swaying of the aircraft. While we were landing, we came over the runway maybe 100 feet off the ground then jetted back up and circled around the airport for 20 minutes before landing horribly...with NO explaination. Everyone started vomitting because the landing (both times) were so horrible. Our first flight was late, we landed when the second was 'closing the doors', they never updated the monitors or informed the crew that the second plane was also delayed (by over an hour), so we rushed through customs and ran through the airport only to discover they hadn't even started boarding yet, even though the screen said it had departed. Completely disorganized."

Voordelen: "Plane from Milan to Lisbon was dirty. Tray tables were filthy the toilet was disgusting as though it had not been cleaned in ages. No in flight entertainment. Only had magazine for purchasing products duty free. Had a difficulty time checking in. Over 1 and 15 mins for check in and we were about the 7th party in line. Agent spent over 15 mins with 3 of the people ahead of us. 2 sections of airport for checking in with TAP be aware and make sure you are at the open check in area.. Aware after about 15 mins that we must be in the wrong section. Then had to pay extra to go through security to get our flight. We arrived 2-1/2 hours prior to plane departure at the airport."

Nadelen: "FLight was late into Lisbon. There were several other people connecting from Lisbon to Boston on our flight from Rome and flight attendants kept lying to us telling us that the flight to Boston will wait for us to arrive. As soon as we landed in Lisbon we were informed that we could not get on the flight to Boston and had to stay an extra day in Lisbon to fly to BOS the next day. TAP gave us a voucher to stay at the Marriott, with lunch and dinner vouchers. The hotel would not let us use the lunch voucher so we had to pay our own lunch. Our dinner voucher was only for a buffett style dinner. The only meat on the buffet was pork which i cannot eat. TAP representative were unfriendly and unhelpful. They ignore you and dont look at you when you talk. We tried to complain to TAP and they had us running in circle to different counters no one would help us, then we were told that we could sit and complain and miss our flight or just go to our gate. TAP rebooked us on a SATA flight ot Boston without even telling us."

Voordelen: "Food, Service, Entertainment console, TAP red blankets (and pillows)"
Nadelen: "Leg room"

Voordelen: "Flight atendents were nice"
Nadelen: "The plane has a problem , TAP moved us for another plane wich also has a problem and than they gave us a voucher of 6 euros !!!!! To eat and wait."

Voordelen: "The crew was always smiling and friendly. The food was better than it usually is, and I was frequently offered something to drink."
Nadelen: "I didn't receive a headset for my first flight, though I did on the return. Also, I couldn't turn the monitor off, which made it impossible to sleep."

Voordelen: "personnel de bord très aimable"
Nadelen: "jecme suis incrit en ligne sur le programm frequent flyer Jamais reçu de réponse!"

Voordelen: "The wine"
Nadelen: "The entertainment platform was on the fritz the entire flight. Almost all the headphone jacks didn't work or were shorting out. This plane had the two prong headphone connectors so you are forced to use their terrible plastic ones. The legroom for an international flight was terrible, almost the same as Spirit Airlines in their economy class. The food was very bad (dried beef with noodle) and cold by the time I was served."

Nadelen: "See above remarks"

Nadelen: "We flew from MAS to MAD via LIS. The first flight was delayed sfor 3 hours o we had to stay overnight. It took the stuff over 1 hour to finally get us out of the arrival gate and the hotel was 30 mins away from the airport. Plus, we can't get our bags or anything, meaning we had to wear the same clothes for over 36 hrs in the humid and hot weather. TAP stuff gave us the first flight boarding pass and told us to be in the hotel lobby at 5:30, and they will pick us up and get us to the airport to catch our flight. Next morning, we Got picked up, and when we get to the check in counter, they told us the flight is already closed and we have been rebooked for the flight 3 hours later. We followed all the directions, got up at 4, and ended up waiting in the airport for another 4 hours (4.5 yesterday) miserably. If you are gonna to rebook us for a later flight, at least let us take some rest... On what earth an airplane company can operate like this irresponsibly? If you reapect your time, seriously, NEVER FLY TAP."

Voordelen: "Comfortable seats, good emergency row seating"
Nadelen: "Arrival in Frankfurt at outside position"

Voordelen: "Each time I travel with Tap the crew is very friendly and patient with the passengers."
Nadelen: "Tap could include more fruit in their economy class menu. Portugal has wonderful fruits and it would be healthy to have some in the menu. This time at least they had apple on the lunch menu, which was greatly appreciated."

Voordelen: "This was my first flight with TAP, and I was favorably impressed. The crew was friendly and accommodating. I was pleasantly surprised with a hot meal on a flight from Lisbon to Budapest. Overall it was a good experience!"

Voordelen: "Only the price point."

Voordelen: "Rien a dire, très bonne compagnie rapport qualité prix..."
Nadelen: "Je suis intolérante au gluten et lactose. Il faudrait pouvoir faire cette demande et réservation sur le site de la TAP. C est trop compliqué d appeler par téléphone. Prévoyez cette possibilité comme d autres compagnies par internet s il vous plait."

Nadelen: "Pas de choix de films et tres limité sur cet avion"

Voordelen: "Flight was great. No problem."
Nadelen: "Crew was very young and silly but friendly."

Voordelen: "- The plane was ultra modern and extremely comfortable (and not full). - We did a Washington-Paris in less than 6 hours. Tail winds helped, but also the timeliness of the process (boarding, baggage recuperation, etc). - Food was excellent although not a lot (the General Tso Chicken was very very nice, the icecream as dessert was good) - Great movie selection"
Nadelen: "- Breakfast was so so. - Free headphones offered are not great. - Not much, all the rest was good!"

Voordelen: "indulged by the service and plenty of food"

Nadelen: "Carte d'embarquement remise par Brussels Airlines à Marseille non valable à l'embarquement! Nouveau gros coup de stress dont je me serais bien passée. Visiblement, il y a des gros problèmes informatiques enrtre Air Canada et Brussels Airlines"

Nadelen: "2 hours late. No food included no device for movies and my carry on was checked in"

Voordelen: "Je n ai jamais pris air canada ni à l aller ni au retour . Les avions ont été annulés , je n ai pas été prévenu et ils m ont mis sur d autres compagnies . Un enfer"

Nadelen: "Tout le monde a eu trop froid Quant au repas servi, un paquet de 30g de biscuits apéritif c est inadmissible, nous n avions pas diner ."

Nadelen: "On nous facture 200$ pour des bagages qui n arrivent pas à destination, et que personne ne localise au même endroit, on nois a laissé sans solution pour les affaires que nous avons du remplacer à nos frais. De plus, une fois livrée, on ne nous previens pas ( dépose à l hôtel sans signature) je n ai pas pu faire constater qu on m a abimé mon vélo pendant le trajet"

Voordelen: "food service"
Nadelen: "bagage allowance"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Voordelen: "Takeoff and landing were so smooth they were nearly imperceptible."

Voordelen: "-"
Nadelen: "-"

Voordelen: "N/a"
Nadelen: "N/a"

Voordelen: "Temp was comfortable, not freezing cold like on other flights I experienced"

Nadelen: "Nous avons seulement eu deux petites collations pour un vol de 10 heures."

Voordelen: "Vêry pleasant flight."
Nadelen: "Nothing"

Nadelen: "Peu d'espace pour le confort."

Nadelen: "The delay!!"

Voordelen: "Was clean and nice"
Nadelen: "Everything was good"

Voordelen: "Le fait que ce vol soit opéré par Air Canada"
Nadelen: "Le vol annulé pour cause do'rages, alors que d'autres avions décollait, et qu'aucune compensation, ni solution soit trouvé pour compenser. Cette expérience est juste inimaginable !"

Nadelen: "poor food no special care for kids as by other companies no entertainment system available"

Voordelen: "Personnel dans l'ensemble très agréable, enregistrement des bagages très simple et personnel aidant"
Nadelen: "Personnel juste avant l'embarquement très désagréable et hautain avec une autre famille, une attitude plus courtoise aurait été plus professionnelle et nettement plus adaptée"

Voordelen: "Rien"
Nadelen: "Mêmes commentaires que pour le trajet IAD-IAH, a l'exception que l'enfant mineur à pu voyager dansce segment avec son père."

Voordelen: "Rien"
Nadelen: "Le fait que malgré que nous étions une famille de 4 personnes sous la même réservation et avec un enfant mineur (10 ans), nous avons été tout le temps séparés et le mineur à même du faire ce trajet toute seule avec 2 autres passagers inconnus à ses côtés. Inadmissible ! En plus, état de propreté des sièges laisse beaucoup à désirer. Finalement: nourriture payante + divertissement payant !"

Voordelen: "Sièges classe économique assez comfortable pour un long courrier."
Nadelen: "Etat de propreté de l'avion. Beaucoup de salissures dans et autour des sièges."

Nadelen: "Need more free snacks"

Voordelen: "Snack, mints"

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Voordelen: "NOTHING"
Nadelen: "EVERYTHING~"

Nadelen: "That no one told me about the mandatory $25 luggage fee even for a carry-on bag. Very dissatisfied."

Voordelen: "Compagnie dans les temps Personnels sympa"
Nadelen: "Le comfort des sièges"

Voordelen: "The crew was very nice and no one got beat up."
Nadelen: "In-app entertainment is better than nothing. But free wifi would have been great. And the seats are horrible and hurt my neck and back."

Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Nadelen: "Great"

Nadelen: "It was delayed"

Voordelen: "Email alerts, day before check in, efficient and friendly boarding experience."
Nadelen: "Tight seating, sat next to bathrooms."

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Voordelen: "Quick to dapart"
Nadelen: "Quick to de-board"

Nadelen: "See above."

Nadelen: "Wanted some snacks in between the meals."

Nadelen: "N/A"

Nadelen: "Delayed boarding at Munich airport"

Voordelen: "Same as above"
Nadelen: "Same as above"

Voordelen: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."

Voordelen: "First of all, the crew was amazing. I had just been traveling for about 20 hours and I had a seat towards the back of the economy section. After traveling that long, I was getting antsy to be at my destination, and I asked the gate agent if she could bump me to a row towards the front of economy- thankfully the plane wasn't full, and she was able to! It's the little things like that, that are what make me fly United. Also, the cabin crew on the flight was great! Of course, the economy section of the plane wasn't an ideal amount of space, but come on- it was an hour flight, and they did a good job of trying to spread people out so that the rows weren't packed."
Nadelen: "Boarding took a little longer because the plane was being cleaned. I believe they said the overnight flight got in a little late and they still had to clean the plane. We boarded late, but still got to our destination early. Negative turned into a positive- you can't beat that!"

Voordelen: "Same as above"
Nadelen: "Same as above"

Voordelen: "Was given a couple of blankets that I asked for. Everyone was very professional. Very accommodating."

Nadelen: "People were not told where to get their transfer boarding passes until last minute. Security check of "random" passengers was overboard. I wasn't one of the passengers who had to undergo the extra security at the gate, but felt bad for those who did. Completely unnecessary.."

Voordelen: "Videos on United flights kept getting re-started"