Vind goedkope vluchten naar Scottsdale

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Voordelen: "Great service by crew!"
Nadelen: "Took too long to get on board."

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Nadelen: "."

Voordelen: "Food"
Nadelen: "10 hours delay"

Voordelen: "Got an upgrade to econ comfort"
Nadelen: "WIFI wasn’t working. USB charging port wasn’t working either"

Nadelen: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Nadelen: "Employé à la porte très désagréable"

Nadelen: "My flight got delayed for twelve hours with no compensation for a hotel."

Voordelen: "customer siervice was great and welcoming was awesome"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Excellent Detroit crew"

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "On time departure; good updates by flight deck; luggage arrived unscathed."
Nadelen: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Voordelen: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Nadelen: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Nadelen: "Got stuck for two hours sitting in the plane because the computer systems went down."

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "Clean & modern aircraft Comfortable seat Proactive customer service"
Nadelen: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Voordelen: "Tv on flight"
Nadelen: "Flight attendant skipped me for drinks"

Voordelen: "Got a window seat, my luggage arrived with me"
Nadelen: "Late"

Voordelen: "Fast boarding, everyone nice."
Nadelen: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Voordelen: "we got on another air conditioned plane"
Nadelen: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Voordelen: "The flight attendants were very friendly"

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Voordelen: "Crew was fantastic! Everything was satifactory and as expected."
Nadelen: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Nadelen: "No blankets or pillows. Froze"

Voordelen: "Great staff, quick service."

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "Perfect"

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Voordelen: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Nadelen: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Voordelen: "Efficient, comfortable, on time"

Voordelen: "Service."
Nadelen: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nadelen: "The food was okay, not that great."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Nadelen: "Too late i missed my connection flight"

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Nadelen: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "Arriving more or less on time"
Nadelen: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "Timing & efficiency. Good food though only a sandwich."
Nadelen: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Nadelen: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Nadelen: "Terrible service in flight and customer service wise .. app functionality was below"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Voordelen: "Crew service"
Nadelen: "Flight delayed."

Voordelen: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Nadelen: "As above"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "quick boarding, responsive Airline stewardess, very polite."
Nadelen: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Voordelen: "Upgrade en business"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Voordelen: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nadelen: "Quite bummed the plane didn't have wifi / USB"

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Nadelen: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Voordelen: "They flew full speed to catch up with the delays."
Nadelen: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Voordelen: "Captain was updating us with the delay status."
Nadelen: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Voordelen: "Entertainment, cabin crew great."
Nadelen: "Seat layout may now be standard but is still cramped."

Voordelen: "Movies."
Nadelen: "No leg room."

Nadelen: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."

Voordelen: "Stuff"
Nadelen: "Lack of snacks"

Voordelen: "Great service, staff and punctuality"
Nadelen: "They changed the plane & seats"

Voordelen: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Nadelen: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."

Voordelen: "Selection of many movie choices"
Nadelen: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Voordelen: "Le service. Et le confort"

Voordelen: "They lost my bag."
Nadelen: "They lost my bag."

Voordelen: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Nadelen: "Toilets were gross."

Voordelen: "Service was exquisite"
Nadelen: "No wifi"

Voordelen: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Voordelen: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Nadelen: "all the info should be listed on the web as well that the cost is half more than the website"

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Nadelen: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."

Nadelen: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Nadelen: "My luggage was lost"

Voordelen: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Nadelen: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

Voordelen: "Sorry I like the price ...."
Nadelen: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"

Nadelen: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Voordelen: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Nadelen: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."

Voordelen: "Excellent"

Voordelen: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Nadelen: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Nadelen: "There was no entertainment"

Voordelen: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Voordelen: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"

Voordelen: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Voordelen: "Loved the flight attendance!! They were friendly, witty and flexible."
Nadelen: "Nothing"

Voordelen: "The flight attendant ruined my trip and experience3 with this airline."
Nadelen: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "Polite and friendly flight attendants, smooth boarding procedure"
Nadelen: "Trash everywhere on the plan by mid flight.... Broken tv screen"

Voordelen: "I liked the price."
Nadelen: "It's all crammed but given the price I can't complain"

Voordelen: "The more modern plane with USB ports that actually charge and the higher quality and bigger displays really help make the trip more enjoyable."
Nadelen: "Not as much to eat on this BA flight back to Philidelphia from Hethrow as there was on the American Airlines flight there."

Voordelen: "Power in every seat. Great headphones. Solid in-flight entertainment."

Voordelen: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Nadelen: "Very old plane. Not a nice crew."

Voordelen: "This was a Finnair ticket on a BA flight. The price was excellent and BA was excellent."

Voordelen: "The boarding process was expedient and the food was ok and standard for these flights."
Nadelen: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."

Nadelen: "This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this."

Voordelen: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Nadelen: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"

Nadelen: "There was a terrible smell; food and drinks were served two hours after the flight started, it was dirty, cold and cramped. The whole experience was traumatising!"

Voordelen: "No device charging outlets."

Nadelen: "One crew member was extremely curt to myself and fellow passengers, not telling us to put down viewer, just slamming it away. Could have said something, been pleasant."

Voordelen: "i sat next to someone nice."
Nadelen: "nearly was late because of iberia air check in complication. also i despise flying with iberia and had made hallal request that didnt get processed. abd flight was delayed 4 hours."

Voordelen: "The flight was not full. Dinner was delicious."
Nadelen: "1 hour delay for repairs before take off no overhead light when I wanted to read"

Nadelen: "No leg room, flight attentend ignored me twice and I had to get up to get a answer from him."

Voordelen: "Friendly flight attendants. Good choice of entertainment."
Nadelen: "I pre booked my seat and then was reassigned a different one prior to boarding. Not too sure why this happened and no explanation was given . Spending the night flight right opposite the bathroom was not good."

Nadelen: "Departure was posted as "on time" even though the plane arrived 5 minutes before boarding time and had to be emptied, cleaned and prepared for us. Then we were told there was a delay while a technical problem was repaired. To cut a long story short were were 3.5 hours late after they repaired the anti-skid system. Surely they must have known about this problem soon after landing if not sooner so why couldn't they have organised things better? A replacement plane maybe? I was once in a similar situation with EasyJet in Stansted after we had boarded the plane. They managed to get everyone off and on a new plane in less than an hour! Maybe they could teach American Airlines something?"

Voordelen: "The crew were attentive; the flights left and arrived on time"
Nadelen: "The food was really pitiful, and the wine worse than what you buy in the store. On a more-than-6-hour flight, when the meal is the only real 'entertainment, can't SOMETHING be done to make it more palatable. US airlines make NO effort on food. Other similarly priced foreign airlines manage food which tastes and wine which isn't 'plonk'."

Voordelen: "Handicapped&elderly ground services. Without them I had missed the London/Phoenix plane. I am deafened as adult and could use this service. They fighter me through. Finnair flight Helsinki/London was excellent and ground services in Helsinki. As well as in Phoenix"
Nadelen: "Too short time to transfer"

Voordelen: "Good"

Voordelen: "The crew was great"
Nadelen: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."

Nadelen: "Wheelchair was not provided at London and Phoenix locations."

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Nadelen: "No power outlets at seats."

Voordelen: "The efficiency of the boardign"
Nadelen: "The fact I could not even get a glass of water without a credit card."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "It was a smooth flight and comfortable"
Nadelen: "N/A"

Voordelen: "Services of New Delhi staff were much better than in Phoenix. No wheel chairs were made available even waiting for 40 minutes in LONDON. We faced a lot of hardships in London to go to departure terminal."
Nadelen: "Veg food was very poor quality. Snacks appeared to be stale ( may be month old) & very poor choice . Even crew did not listen despite calling several times . Iwill neither travel by BA NOR will I recommend it to anyone else."

Nadelen: "Ned more room"

Voordelen: "The food was tasty."
Nadelen: "flight was 1 hour and 40 minutes late. We sat on a hot plane waiting for take off and the temperature remained too high during the flight. Very little water was offered. Seating in coach was very tight."

Voordelen: "always friendly and helpful"
Nadelen: "The boarding in London. They did not call numbers or rows so people just squeezed...and pushed ... drinks If I sit on a window seat I sometimes do not notice the serving of liquids. I would appreciated it very much if they talk to me when they serve water and juice. Otherwise I get dehydrated. Happened last year on my flight back to the US, too.I had to get up and walk back to get water(2016). breakfast Breakfast used to be better with fresh fruits and cheese.and roll The pizzas are like cardboard, I do not care about. Other wise I am satisfied. Thanks"

Voordelen: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Nadelen: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."

Voordelen: "Extended information from the captain was very nice"

Voordelen: "The smooth boarding due to the very helpful, organized, friendly staff one the ground."

Voordelen: "See above"
Nadelen: "See above"

Voordelen: "The crew were pleasant and attentive. The food and entertainment were good. We had a large meal, a light meal, and a snack for an 11 hour flight. Plus drinks. The lights were kept off for half the time so we could sleep or rest."
Nadelen: "The seats are horribly crowded. If the person in front of you lowers their seat back (as mine did) you have about 8 inches from your face to their seat back. That with already very little seat room and I felt as though I was in a straight jacket for much of the flight."

Voordelen: "Punctual arrival. Vacant seats between myself and another aisle passenger in the center section provided additional comfort and privacy. Lots of attention from cabin crew."
Nadelen: "n/a"

Nadelen: "All flights were canceled! No communication from British Airways. Terrible service overall! Second time this has happened with BA"

Nadelen: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Voordelen: "Mobility assistance was great help after reaching to Phoenix, USA. Staff and crew members were very helpful."

Voordelen: "Great flight"

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Voordelen: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Voordelen: "Crew were very accommodating."
Nadelen: "It was an older plane and the video screens were damaged. Made for an extremely long flight."

Voordelen: "Crew was very nice. Food was OK."
Nadelen: "Old plane, no USB ports or WiFi for a 10 hr trip. Selection of movies not good. Seats lumpy and not very comfortable. Got stuck next to someone that had started the party before he got on, inebriated and smelled. Was taking over my legroom and armrest. Unfortunately full flight so nothing crew could help with"

Nadelen: "Could not get on flight. Had to wait hours for an indirect flight."

Voordelen: "The audio did work for movies"
Nadelen: "I felt very warm and uncomfortable"

Voordelen: "The stewards and stewardesses were great. They worked hard to feed and hydrate the people in their areas, and didn't get cranky when people got up to walk around and exercise. They were pleasant and always available to help if problems came up.. They maintained a good sense of humor and seemed to care about keeping people in good spirits."
Nadelen: "We ran 2 hours and 10 min. over schedule getting from London to PHX. I can't understand why because pilot never said we were running late. When we landed we weren't told about the 2hr 10 min. time overage, but my sister said the plane reversed course around Iceland for a while, then turned around again and got back on track, but the PHX cell lot flight tracking board never said the flight was delayed or running late. She waited for me to get out of the airport an additional 3 hours. Luggage took a LONG time to get to the staging area and we had no clue what the problem was. It seems a simple task to put the PHX luggage in one area of cargo, and luggage going on to another destination in another area so 1st off clients could get their luggage and leave. There was a lot of luggage on the carousel that didn't get picked up. Very poor on the ground crew's part. When I have been in the air for 10 - 12 hours, I want to get my luggage and get home. Customs was a breeze compared to getting my luggage. BA lost my luggage at Heathrow on the way to Prague, and on the return had problems getting luggage to the passengers WAITING at the airport. You need to address how you handle customer luggage."

Voordelen: "The crew were great"
Nadelen: "Delayed!"

Nadelen: "overall"

Voordelen: "Service was very good."
Nadelen: "No choice of main dish for lunch."

Voordelen: "Airlines gave me a hotel and some food."
Nadelen: "Flight was canceled, had to catch one the next day. After a transatlantic flight, not the best result."

Voordelen: "the flight was very good for a domestic flight"
Nadelen: "after almost missing our previous flight do to ticketing errors, we were then delayed three hours in Dallas this trip truly tested my patients."

Nadelen: "Even though we had assigned seats we did not get them. I requested an isle seat and given a middle seat. Boarding was by far the worst I've see in the 30 years I'm flying, no order, you could barely understand the person making the announcements. The entertainment system was outdated (screen size and resolution) as well as the controls were extremely hard to use. The seats were hard to use and lean back. A lot of force was required to even make them move 1 in. The AC system was NOT working. It felt like we were inside an oven. I've repeatedly asked the crew to fix the AC along with other passengers, and their response was we are going to look into it. It took over 2 hours for the plane to start cooling down. By that time I was sweating profusely and had a headache. Despite the fact that we made our reservations 3 months before the flight, we did not have a seat assigned and we had to wait, in line, for over 20 minutes to talk to a customer rep in order to figure out what's the issue with our seat assignment. To top all that my wife was pregnant and there were no places for her to seat while we waited for a resolution to this matter."

Nadelen: "Even though we had assigned seats we did not get them. Flight was late to depart and really close to lose our connection flight, which for a flight that is less than 1hr you are hoping that should never happen."

Voordelen: "Friendly crew."

Voordelen: "The food was good, plenty of water and the crew was very friendly and helpful."

Nadelen: "This flight was meant to fly out of Brussels, literally twenty-four hours after the attacks on Brussels Airport. As soon as I saw what had happened, I called British Airways at 9am to attempt to move my flight to a different airport, as my connection back to LAX was out of Heathrow. Fortunately, I was in Ghent, not Brussels. So I spent two hours (at 20 cents a minute) trying to get someone to re-route my flight. It was very difficult to even get a call through, as you can imagine. This is pretty much verbatim of my frustrating exchange: BA: We aren't showing the airport as closed tomorrow, so we can't help you. Me: The International departure lounge is rubble - I don't think my flight will happen. BA: You should still plan on it. Me: I'm in Ghent. What you're suggesting is, that I get myself somehow to a city on lockdown, with no train service, no Eurostar, no metro or bus service. Plus it is clearly unsafe - another bomb went off on the metro. You're telling me that I need to go there? BA: Yes. Me: As one human to another, you are seriously suggesting that I go someplace unsafe because you won't reroute me. BA: Yes. At 6pm, they went ahead and let me know the flight was cancelled. The airport was closed for three days in the end. There is very little chance that I would have made my London connection if I'd waited for them to do their job. Needless to say, I'm never flying with these people again. I got myself to Heathrow via taxi/ferry/train. I ate the cost of the flight. I won't even go into how we were locked on our incoming flight for 45 minutes because they couldn't figure out how to open the doors."

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Small aircraft and personalized service."
Nadelen: "Food is basic"

Voordelen: "Seemed like the flight attendants were upset to be at work on New Year's Eve. They didn't want to help people place their stuff on the over head bins and just watched as people struggled to find space. They also went down the ailse to give food out and were in a rush to do so. The meal options where meat balls and pasta and the meatball option was not good. Then later they served a dessert which was ice cream but didn't let you ask for the flavor. They just gave you whatever came out. They then handed out a flat bread pizza and where in a rush that they didn't give pizza to 3 people."

Voordelen: "The pilot kept us informed about the delays"
Nadelen: "There was no air circulation. Attendants were rude."

Nadelen: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Nadelen: "No accommodation for delays and overnight stay in airport."

Voordelen: "loved having a movie to pass the time. Super friendly attendants."

Voordelen: "just Ok for everything."

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Voordelen: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Nadelen: "No charging capabilities for devices. Limited food options."

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Nadelen: "Ct for. R"

Nadelen: "The lack of leg space didn't know it was that bad."

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "Would I like everything"
Nadelen: "I like everything"

Voordelen: "The free movies and plug in phone charger ..."
Nadelen: "No problems or worries from me"

Voordelen: "Sears are comfortable and the entertainment is great as well."
Nadelen: "Not much to dislike."

Nadelen: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"

Voordelen: "The ticketing staff in Lihue was excellent!"

Voordelen: "Movies and on time departure and arrival"
Nadelen: "Crazy uncontrolled child in row across from us."

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Nadelen: "They lost our baggage and communication was terrible"

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Voordelen: "Cheap. Easy. Got me to my destination"

Voordelen: "Friendly service"

Nadelen: "I still have not received my luggage"

Voordelen: "Nothing"
Nadelen: "Everything!"

Voordelen: "Price and schedule."
Nadelen: "Do not like how this or any airlines board passengers."

Voordelen: "Timeliness"
Nadelen: "Nothing"

Voordelen: "It was fine"

Voordelen: "All"

Nadelen: "all flights delayed"

Voordelen: "not beat up"
Nadelen: "people trying to get extra carry on on"

Nadelen: "Broken down seat cushion ."

Nadelen: "The people were rude, the food was mediocre."

Nadelen: "Departure to late hard to get other fly conection ."

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "Nothing"
Nadelen: "Uncomfortable. No entertainment."

Voordelen: "We have no other complaints. It was all good."
Nadelen: "There was no air conditioner on the airplane . made it very uncomfortable ."

Nadelen: "They boarded group 1 all at once. I was group 2. They boarded all of us all at once. It was a cluster!. I haven't flew in 6 years. But when I did they boarded by so many rows. Not all at once . Boarding was horrible. It was like a cattle drive."

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Voordelen: "I arrived safely at my destination on time. Airport was nice and clean in Reno."

Nadelen: "Missed it do to late take off"

Voordelen: "Everything from boarding to offloading went smoothly and orderly."

Voordelen: "On time, efficient"
Nadelen: "Hoping bag charge goes away."

Nadelen: "No direct flights"

Nadelen: "There was.a constant flow of cold air which was VERY uncomfortable. Everyone around my area had covers over their heads to keep warm."

Voordelen: "Nothing. THis airline is the pits. Stay far far away."
Nadelen: "Everything. Desk agents are rude and unhelpful, airlines break regularly, flights always delayed, baggage always lost, awful."

Voordelen: "On time and no issues"
Nadelen: "Seat comfort"