We called chatdeal ahead of time to book a child meal for a daughter they said they did it but she was not given a child meal
The best but I wish the WiFi was on burning the flight
Boarding and In flight customer service
Never reached there flight got cancelled 2nd time in a row
Take off and landing the smoothest I have ever experienced,. The crew were awesome and their overall services excellent.
Wasnt full so that’s a plus. Staff were outstanding. Patient, curteous, responsive. Masks were enfoced which is great. I’ve travelled with young kids of my own and have had some rough experiences with them but there is ALWAYS some way to pasify a screeming child. Many parents on this flight didnt care at all. I was awoken by a toddler running past me, bumping into my elbow, screaming “tee non, tee non, tee non”. On these transcontinental flights, parents with little children should be given a special section, and parents need to be more reponsive to the issues causing their little ones to scream and cry nonstop for 16.5 hrs. Its not the kids’ fault. Also, why cant airlines get rid of static charged fleece throws? All that said, Qatar remains one of the better international carriers out there.
Voordelen: "Yeah everything was good flight timing was very accurate I loved their service"
Nadelen: "Hotel or a waiting area should be arranged in case of flight delay"
Nadelen: "Crew on flight back to philly not as helpful"
Voordelen: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Nadelen: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Voordelen: "Train the stuff Better food"
Nadelen: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Voordelen: "Boarding its took along , food it's bad"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "There are very friendly"
Nadelen: "Just continue the better services"
Voordelen: "The crew is always very professional."
Nadelen: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Voordelen: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Voordelen: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Nadelen: "No complains. Qatar has always been my preferred airline."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Nadelen: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Regular A330 was substituted for a 787 dreamliner."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Nadelen: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Voordelen: "The Service is always great, entertainment system is great and the food is even good."
Nadelen: "I liked everything!"
Voordelen: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Nadelen: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "everything. see what i mentioned above. i will not book through your company again"
Voordelen: "Good service/Crew food quality and choice good."
Nadelen: "Need more choice of British TV Programmes rather than American"
Voordelen: "Good service"
Voordelen: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Nadelen: "Peu de nouveaux films"
Voordelen: "business cabin nearly empty. comfortable seats"
Nadelen: "Expensive WiFi"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Nadelen: "Internet kept cutting off despite me paying."
Voordelen: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Nadelen: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Nadelen: "My suitcase was broken"
Nadelen: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Nadelen: "Need good wheel chair service."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Missed connection due to a 1,5 hours delay on the first flight, resulting in 24 hours delay to destination. Poor assistance at the airport. Long wait with not even internet connection. Awful experience.
Nadelen: "2 hrs waiting inside the plane, it could have been handle way better"
Nadelen: "Over all is ok"
Nadelen: "Not losing my luggage"
Nadelen: "How you book for me two tickets and you take the money for same day going and retuning"
Voordelen: "The captain"
Nadelen: "Almost ok"
Nadelen: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Voordelen: "The airplane was specious and comfortable and the crew are extremely nice people"
Nadelen: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"
Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Voordelen: "Service was great"
Voordelen: "The food was hot."
Nadelen: "The flight was delayed by almost 2 hours."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Voordelen: "Nice tilt to seats, good food and service"
Nadelen: "Cabin WAY too hot, poorly controlled small children"
Nadelen: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Voordelen: "On time"
Voordelen: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Nadelen: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Voordelen: "Food is good. Staff excellent. Trip was smooth"
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Voordelen: "Clean and roomy"
Nadelen: "Poor food and entertainment system is unusable."
Voordelen: "Good seats reasonable service and chk in was easy , food is excellent."
Nadelen: "Very noisy ."
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Voordelen: "Possibly the food and the flight is direct"
Nadelen: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Voordelen: "Great service & reasonable accommodation throughout the flight"
Nadelen: "Trash on the floor but that's on every flight"
Voordelen: "Excellent experience overall, I would definitely fly again with Egypt Air."
Nadelen: "Only small thing was, I have seen better as far as in flight entertainment. The touchscreen was not responsive and selection not great. I brought my own on a tablet so it wasn't a big deal for me."
Voordelen: "Delays and lack of coordination during boarding process in cairo"
Voordelen: "The food was good."
Nadelen: "Too tight aircraft, noisy and not stable at the sky."
Voordelen: "everyone was very friendly and very helpful I felt very safe and very comfortable the flight was fantastic and I plan to use Egypt Air again"
Nadelen: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Voordelen: "Customer service very very very bad And tickets was too expensive"
Voordelen: "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Nadelen: "Late departure"
Voordelen: "The pilot is very professional . The crew is well trained"
Nadelen: "Beijing airport delayed the flight 75 minutes !! Too much aitting in the plane"
Nadelen: "The pilot was most defnitely smoking, air was circulated in the cabin."
Voordelen: "sincere smile from crew"
Nadelen: "by force shutting of windows, was boaring"
Voordelen: "Crow was helpful and every think goes great"
Nadelen: "The flight delay and the pilot went in circle a lot of time"
Voordelen: "Very comfortable 2-2 configuration of aircraft. Short flight with no hasstle once you board. Only convenient nonstop option between Cairo and Tel Aviv. Plane half empty. Ontime arrival."
Nadelen: "Not possible to print boarding pass, even at Luxor airport counter from where we originated, which means we could not use transfer service at Cairo and has to que again for all security and checkin lines. I checked in online but airline changed our seating without telling us. Egypt Air created this airline only for flights to Tel Aviv, so difficult to find checkin counters. One feels they don’t encourage people to take the flight."
Voordelen: "Great & Friendly Service"
Nadelen: "تاخير اكثر من 3 ساعات"
Voordelen: "Crew was lovely"
Nadelen: "All was fine"
Nadelen: "Lots of security checks with no solid standards"
Voordelen: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
Nadelen: "Having more movie options would have been good."
Voordelen: "Flight was punctual"
Voordelen: "We flew JFK to CAI roundtrip in coach. The whole process from check-in to landing was good overall, and the meals were also of good quality and complimentary as was baggage check-in (compared to US carriers who charge you for everything)."
Nadelen: "The bathroom got a little dirtier on the long haul flight compared to what I remember on other carriers, and phone support is only available during business hours which turned out to be ok, but could be a problem if you need to have a question answered last minute."
Voordelen: "They make us feel the tickets are discounted, and when you arrive to the airports for international flights which is normally allowed 2 luggage, they informed us we are allowed only one bag and charge for the second bage $125.00 also they told me that my carrying on is too big and charge me another $125.00 . I have had traveled with the same carry on many time but that's the new way of EGYPTAIR scams. Will not travel with them anymore..... They're the worst service, you will only see the cabin crew during the meal time , with almost 12 hrs flight you will see the crew only twice !!!!! The worst experience we ever have"
Voordelen: "It was excellent trip, I will surely repeat it."