Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Seats and meal should be included in the ticket price
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Voordelen: "Departure on time, arrival ahead of time."
Nadelen: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Voordelen: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nadelen: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Nadelen: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Voordelen: "Flight was on time."
Nadelen: "Check in line was very long and boarding was very unorganized."
Voordelen: "The crew in the aircraft were good but the ground services were poor"
Nadelen: "The ground staff should respect travelers. And they should look to customers satisfaction more"
Voordelen: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Nadelen: "Boarding is sooooo slow Entertainment facilities did not exist"
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "No different than other airlines as far as airplane goes. Crew was OK."
Nadelen: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Voordelen: "The price"
Nadelen: "Nothing"
Voordelen: "Not so comfortable and no any food or drink beverage for free of charge"
Nadelen: "They should at clean and provide food and drink for free of charges"
Nadelen: "The boarding Schdule"
Nadelen: "If it was on time. Over an hour late."
Voordelen: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Nadelen: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Voordelen: "The flight was ok"
Nadelen: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Voordelen: "None"
Nadelen: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"
Voordelen: "The tickets were relatively inexpensive."
Nadelen: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Voordelen: "timing of arrival"
Nadelen: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Nadelen: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Voordelen: "Good"
Nadelen: "Not bad"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Landing was very rocky"
Voordelen: "Cheap ticket"
Nadelen: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Nadelen: "They lost several passengers’ luggage including mine."
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Voordelen: "Friendly crew."
Nadelen: "Not being able to check-in online."
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Voordelen: "good crew."
Nadelen: "very not comfortable chairs"
Voordelen: "You get what you pay for, nothing more and nothing less."
Nadelen: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Voordelen: "Everything was on time, crew was nice, a lot of empty seats"
Nadelen: "Noisy children..."
Voordelen: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."
Voordelen: "Fast boarding on time departure nice crew"
Nadelen: "really narrow seats no options to lower the back of the seat Water cost money no TV"