A321 n’en confortable et personnel serviable
I was not boarded because i was positive on my pcr test
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."
Voordelen: "On time"
Nadelen: "We got sanatizer when boarding which was so small like a stamp, useless"
Voordelen: "It was enough fast"
Nadelen: "Too much money for nothing service."
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Nadelen: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Voordelen: "Nothing. Horrible experience overall, but what you pay is what you get."
Nadelen: "Pretty much everything..."
Voordelen: "It's the cheapest you can get"
Nadelen: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Voordelen: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nadelen: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Voordelen: "The cheap fares"
Nadelen: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Nadelen: "Flight was late abolutnie 1 hour"
Voordelen: "The seat not so comfortable but good"
Nadelen: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Nadelen: "Both flues were really delay really disappointed"
Voordelen: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Nadelen: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Nadelen: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Voordelen: "Price of ticket"
Nadelen: "Seats are terrible."
Voordelen: "Personnel très sympa"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Voordelen: "Everything went to plan and we were very happy"
Voordelen: "All and all great value for the money"
Nadelen: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Voordelen: "We got to our destination."
Nadelen: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Voordelen: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Nadelen: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Voordelen: "The Crew was excellent"
Nadelen: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Voordelen: "Excellent pilot"
Nadelen: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Flight was on schedule"
Nadelen: "No free drinking water"
Voordelen: "Absolutely nothing"
Nadelen: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Voordelen: "Flight left on time"
Nadelen: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Nadelen: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Voordelen: "nice servers"
Nadelen: "no kosher food for free"
Voordelen: "cheap, on time"
Nadelen: "no reclining chairs, no water free"
Voordelen: "Nice crew"
Nadelen: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Nadelen: "Hidden fees"
Voordelen: "Flight attendance service was great and smiley"
Nadelen: "Nothing much"
C'est Ryanair. Que dire ?
Atterrissage un poil "dur", cela m'a surpris. Mais je chipote. C'est toujours agréable et un réel plaisir de voyager avec Ryanair, ou du moins devrais-je dire Malta air. À chaque voyage, aucune surprise, toujours agréable.
The lady at the check in desk was brutal. I explained her that I'm coming 2 com connection flights and I did not know that I have do to ht th the myself. She insisted and had me pa id the 50€
Embarquement très efficace à l’aéroport d’Oslo sans formalité compliquée.
Moins d’attente debout à la porte au moins 20 minutes debout. Sinon rien
Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"
Nadelen: "Going on time without delay, more staff to avoid long lines"
Nadelen: "50euro check in fee was awesome"
Voordelen: "The desire to keep up with the schedule. impressive."
Nadelen: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
Nadelen: "Entertainment online at least by the app"
Nadelen: "They should have entertainment online at least by the app"
Nadelen: "Improve comfort in meetings and more space .."
Nadelen: "It's Ryanair. We know that they won't change."
Voordelen: "The staff was very kind"
Nadelen: "Ryanair could do lots of things better."
Nadelen: "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"
Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Voordelen: "flight efficient and smooth, thanks"
Nadelen: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Voordelen: "Le pilote a récupéré le rétard"
Nadelen: "L équipage et l'organisation avant l'embarquement"
Voordelen: "Direct flight"
Nadelen: "Our suitcase were lost"
Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"
Voordelen: "Avion récent-aucun retard"
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Nadelen: "Le fait de mettre les bagages en soute alors qu’il y avait pleins de places en cabines + les ventes en cours de l’avion + le niveau d’aide du personnel Rayan air"
Nadelen: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
Voordelen: "That the place reached safetly to its destination"
Nadelen: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Nadelen: "Le très grand retard sans aucune explication"
Voordelen: "It arrived to its destination."
Nadelen: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"
Voordelen: "Absolute nothing!"
Nadelen: "Retard - bus raté ensuite"
Nadelen: "An hour delay for take off, we were trapped in the plane"
Nadelen: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
Nadelen: "Vol retardé mais informé par Ryanair une fois arrivé à destination. Embarquement long, puis il a fallu attendre dehors et enfin plus d'une heure dans l'avion suite à une grève en France. Peu d'infos de la part de l'équipage et aucun geste de la part de Ryanair pour les désagréments. Et bien sûr, le manque de confort dans l'avion."
Voordelen: "Le tarif"
Nadelen: "Embarquement fait à la va vite dans un terminal bondé, départ avec vingt minutes de retard, siège peu confortable en comparaison à d'autres compagnies à bas coûts."
Voordelen: "Arrive 5 minutes earlier"
Nadelen: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
Nadelen: "we had delayed for 2 hours"
Nadelen: "One hour delay"
Nadelen: "Two hours delay"
Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"
Voordelen: "Price. Timetable"
Nadelen: "Seats. The fact they put everyone in a deferent row"
Voordelen: "The cabin crew"
Nadelen: "Budapest airport"
Nadelen: "Brand new bag a bit damaged..."
Voordelen: "The landing"
Nadelen: "All, my wife needs a glass of water to take a pill and she was refused."
Voordelen: "Cheap prices"
excellent all round and check in luggage included
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Seats and meal should be included in the ticket price
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Nadelen: "Not charging for a small bottle of water would be nice."
Voordelen: "Was the Crew very rude"
Voordelen: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Nadelen: "Boarding is sooooo slow Entertainment facilities did not exist"
Nadelen: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Voordelen: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nadelen: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Voordelen: "The price"
Nadelen: "Screens or just at least free water or drink"
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "The price"
Nadelen: "We were really afraid from istanbul to beirut."
Nadelen: "The boarding Schdule"
Nadelen: "If it was on time. Over an hour late."
Voordelen: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Nadelen: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Nadelen: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Voordelen: "I arrived alive!"
Nadelen: "Service was poor, plane was hot, not my best flight experience by far"
Nadelen: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Voordelen: "Flight was on time"
Nadelen: "Too much waiting for boarding and staff was not friendly"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Landing was very rocky"
Nadelen: "Landing was very rocky"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nadelen: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Voordelen: "Easy flight and friendly staff."
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Nadelen: "Late boarding for unknown reason."
Nadelen: "Everything is charge money"
Nadelen: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Voordelen: "Did not like anything about it,"
Nadelen: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"
Voordelen: "Was a save travel"
Nadelen: "Delay 1 hour."
Voordelen: "We did an error in booking the return date, & found no point of contact to change the date"
Voordelen: "Arrived 30 mins earlier"
Nadelen: "Nothing to dislike"