Compagnie annule le vol 6 heures avant le départ. Sans remboursement ou alternative viable pour pouvoir rentrer. Résultats budget vacances explose
Le personnel accueillant, gentil et surtout professionnel.
Équipage accueillant, souriant et professionnel.
A321 n’en confortable et personnel serviable
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Voordelen: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Nadelen: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Nadelen: "Flight was over booked"
Voordelen: "Personnel très sympa"
Nadelen: "Changing in luggage information was annoying"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Nadelen: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Voordelen: "Everything went to plan and we were very happy"
Voordelen: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nadelen: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Voordelen: "The air hosts and hostesses were very polite and courteous."
Nadelen: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nadelen: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Nadelen: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Voordelen: "Crew nice,seats ok"
Nadelen: "Expensive hold luggage,rip off"
Voordelen: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Nadelen: "Everything was good"
Voordelen: "Good legroom and comfortable seats"
Nadelen: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Voordelen: "Nothing really"
Nadelen: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Nadelen: "Extra charges. £35 to check bags in"
Nadelen: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Voordelen: "It flies direct to the airport that I wanted to go to."
Nadelen: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Voordelen: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Voordelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Voordelen: "Pilot flew well Cup Noodles available to buy"
Nadelen: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Quick to board, smooth take off and landing"
Nadelen: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Nadelen: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Voordelen: "The staff and flight were top knotch . Could not fault them ."
Nadelen: "Nothing to dislike ."
Voordelen: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Voordelen: "Price and schedule. Going on time with no delays. Good value for money."
Nadelen: "Very hard on baggage policy"
Nadelen: "hot on the plane"
Voordelen: "Crew very friendly."
Nadelen: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Nadelen: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Voordelen: "Cabin Crew and Pilot did their best"
Nadelen: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Voordelen: "Crew were friendly! The app for the journey is good."
Nadelen: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Voordelen: "Arrived only slightly delayed"
Nadelen: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Nadelen: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Voordelen: "Nothing at all"
Nadelen: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Voordelen: "New aircraft"
Nadelen: "Boarding was horrendous. Flight was late in."
Vol venu en retard . Correspondance raté à Toulouse . Une nuit passée dans l'aéroport . Aucune communication . La galère d'une maman avec deux enfants bloqués sans issue sur Toulouse.
Ma valise qui revient cassée de la soute.
Le chef de bord non professionnel, pas de respect !!
On nous a fait payer un supplément valise qui ne t’ait pas préciser a l achat des billets
Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"
Nadelen: "Need to reduce waiting hours at gate"
Nadelen: "It's Ryanair. We know that they won't change."
Nadelen: "Politique des bagages en cabine flou . On a du payer pour 20€ pour un « cabine bagage « qui devait aller en soute... checkin ouvert la veille le soir pour le lendemain midi ( vol re)..Tarif affiché pour un petit sac et un embarquement non prioritaire. À savoir pour la prochaine fois avec ryanair"
Voordelen: "Arrivée correct et immigration et récupération des bagages à temps."
Nadelen: "Le vol aurait pu partir à l’heure et ils auraient pu annoncer le retard. L’avion est un peu sale."
Nadelen: "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"
Voordelen: "Got us from a to b."
Nadelen: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Voordelen: "Aucun point positif !!"
Nadelen: "Vol en retard d’1h (Pas prévenu à l’avance evidemment !!), en retard à l’arrivée et donc pour prendre un autre avion après. RYANAIR ne prend rien en charge !!!! Vraiment des ********* ! En plus de ça, le confort à bord est pas terrible, les hôtesses ne sont pas aimables, l’eau n’est pas offerte ! Scandaleux !!"
Voordelen: "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Nadelen: "Pas de repas ni boissons proposés. Sièges peu confortables."
Voordelen: "Prix très abordable. Efficace"
Nadelen: "Pas de fioriture. Normal vu le prix"
Voordelen: "Reasonable price."
Nadelen: "Was sat nowhere near my group of friends, know one on the plane was sat with who they travelled with. Plane was running late."
Voordelen: "Vol à l'heure, même un peu en avance."
Nadelen: "Sac à dos mis en soute au retour et pas à l'aller (même compagnie Ryanair pourtant)... Placement aléatoire gratuit mais volontairement séparés par Ryanair pour forcer à payer un supplément pour changer de siège (de plus les prix sont trompeurs car pas à partir de 4 euros)"
Voordelen: "Tout s’es Bien passé"
Nadelen: "Il aurait été judicieux de faire entre les passagers du fond en premier ou les faire entre par l’accès du fond..."
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Nadelen: "Retard de plus d´une heure qui nous a fait rater notre correspondance Aucune aide proposée."
Nadelen: "Seating uncomfortable, don’t even serve water, charge money to check in 3 days early and for some strange reason they charged 100€ for standard carry ones manufactured by Samsonite for international travel because it didn’t fit in their standard cubby ... the same carry ones they allowed from London to Stansted became a tad too big on return . They remind me of US traffic police that start giving tickets on tiny issues st the end of the month to make their quota . Also many people in the line had bags exactly our size"
Voordelen: "Smooth boarding Friendly staff"
Nadelen: "Flight was delayed 1.5 hrs Dalayed at the gate 1 hr Waiting at the baggage claim 1.5 hrs Very disappointing"
Nadelen: "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."
Voordelen: "The captain (pilot) and the crew were friendly and helpful"
Nadelen: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."
Nadelen: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"
Voordelen: "STAFF ATTITUDE/SUPPORT, PLANE CLEANLINESS. PUNTUALITY."
Nadelen: "NOTHING SPECIAL TO REPORT."
Nadelen: "More one and half hour fight delay. Plus terrible queue at border control."
Nadelen: "Being charged €100 because I thought I had checked in my suitcases,but found out it was an option"
Voordelen: "We arrive safely"
Nadelen: "There was a delay in boarding but no communication from any of the five members of staff at the boarding gate as to why. I also purchased priority boarding but we were not seperated from the crowd."
Nadelen: "No staff in Treviso airport to help. There was 5 or 6 flights of people squashed into a small basement area which could barely hold 2 flights of people. It was unbearable crowded conditions with 2 airport staff who didn't reply when asked anything. When we found out flight was severely delayed there was no staff who would receive our claims for our rights under eu261 and got our food ouchers 1hour and 25 minutes late - impeding on our rights"
Nadelen: "2h delayed flight!"
Nadelen: "Retard - bus raté ensuite"
Voordelen: "Very little"
Nadelen: "Flight was delayed by 1h40, seats cramped, take off and landing uncomfortable, Ryanair’s policy of enforcing hold baggage, Ryanair’s bully tactics of sitting passengers separately even if tickets are booked and checked in together, basically everything Ryanair did"
Voordelen: "Easy to use web. Good car hire rates."
Nadelen: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Voordelen: "Not much"
Nadelen: "We had more than 2 hours delay and although the company knew that that would be the case, they didn't let us know beforehand. We only found out when we arrived at the airport. Apparently the delay was because the aircraft had come with more than 2 hours delay from London so the company was fully aware our flight would also be delayed."
Voordelen: "The plane was nice and new."
Nadelen: "The cabin bag policy is ridiculous - we had small backpacks and had to put them in the hold. The plane was oversold so we were late while we waited for someone to get off. My friend has an NZ passport (with a 5 year ancestory UK visa) and had to print out her boarding pass at the hotel and then get it stamped - we don’t have to do this for any other low cost flights! Not sure Ryanair is really worth the “cheap” flights with all the add ons and hassle."
Voordelen: "Bad and expensive"
Nadelen: "Bad expensive and delayed"
Nadelen: "The 35 minute delay on the departure and 1 hour on return Super cramped seats with no leg room at all Having to pay to sit together on top of the original flights- unsure who books 2 tickets to sit apart?"
Voordelen: "I got there eventually"
Nadelen: "4hour delay, disorganised"
Voordelen: "Not much"
Nadelen: "It’s in the title. Late. Lots of queuing. Why are Ryanair’s seats made so uncomfortable?"
Voordelen: "Everything . Staff, efficiency ,boarding process"
Nadelen: "Nothing I can think of"
Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"
Voordelen: "Crew very polite and took excellent care of my 83 year old mother"
Nadelen: "Flight was delayed, very uncomfortable seat, excessive waiting time even after landing, cabin crew weren’t welcoming"
Voordelen: "The most relaxed Ryanair flight I have ever been on"
Voordelen: "The cabin crew"
Nadelen: "Budapest airport"