Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Nadelen: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Nadelen: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Voordelen: "The price"
Nadelen: "Screens or just at least free water or drink"
Voordelen: "Good value/price ratio."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "The price"
Nadelen: "Nothing"
Nadelen: "Staff smile more. More room."
Nadelen: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Nadelen: "If it was on time. Over an hour late."
Nadelen: "The set it was so bad"
Voordelen: "Nothingv"
Nadelen: "Very bad"
Voordelen: "Always on time and prices"
Nadelen: "Nothing"
Voordelen: "Nothing"
Nadelen: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Voordelen: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Nadelen: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Voordelen: "Nothing"
Nadelen: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Nadelen: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Nadelen: "Very slow check in. Unhelpful and unfriendly crew"
Nadelen: "Siège non réglable sur 3h30de vol"
Voordelen: "Nothing"
Nadelen: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Voordelen: "was not full so had some space"
Nadelen: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Voordelen: "You get what you pay for, nothing more and nothing less."
Nadelen: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Voordelen: "Professional crew paying fit"
Nadelen: "Paying for drinks"
Voordelen: "The flight was delayed, presumably due to weather conditions"
Nadelen: "Late boarding for unknown reason."
Voordelen: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nadelen: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Voordelen: "As noted above"
Nadelen: "Nothing really"
Nadelen: "Food not included in price of ticket. Food offered for a fee was very limited. But then again the flight was less than 3 hours."
Voordelen: "Did not like anything about it,"
Nadelen: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"
Voordelen: "Okay"
Nadelen: "Old plane"
Nadelen: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."