The passenger next to me passed out and the crew was helpless. Luckily there was a paramedic on board.
Voordelen: "Food, service"
Nadelen: "More space on economy seats"
Retard de plus de 6 h inacceptable
Des Stewart’s pro et respectueux
on vérifie 4fois le pasport de mon conjoint. une fois à Marrakech ils s'aperçoivent que son pasport est périmé. nous on obliger de payer un billet retour. pris en otage là-bas la pire journée de ma vie
Le vol est arrivé à l’heure. Tout s’est bien passé.
Tapis de bagage bloqué et longue attente avant l’arrivé des bagages
Nadelen: "Retard de deux heures du début de vol"
Voordelen: "The crew really was excellent! Superb landing. I didnt feel a bump."
Nadelen: "It was a great flight! I could have been upgraded to business class but other than that...superb"
Nadelen: "Checking in agent should be polite"
Voordelen: "From Casablanca to Accra the seat was very comfortable, and they gave us blankets, pillow, socks and eye mask (none of these provided from Barcelona to Casablanca, and the seat was smaller) Good food and tea service."
Nadelen: "Personal tv missing."
Voordelen: "Satisfait"
Nadelen: "Sans avis"
Voordelen: "Le personnel était sympa et disponible"
Nadelen: "Améliorer la qualité des repas"
Voordelen: "Personnel à bord sympa"
Voordelen: "Plane was decent enough"
Nadelen: "Nightmare at boarding: The agents did not control the boarding process. Business Class was not allowed to board first, it was a total mess."
Nadelen: "Respect times of flights & communication with passengers at counters"
Voordelen: "Late from Dakar, couldnt provide accommodation at Casablanca, Late again from Casa entertainement system wasnt working on my seat"
Nadelen: "Pretty much everything"
Voordelen: "Personnel très présent confort des sièges"
Nadelen: "Retard d’une heure avant décollage"
Voordelen: "Nothing , the flight was overbooked and they did very little to fix it"
Nadelen: "We were sent from terminal to terminal and we are now on a flight with Alitalia today"
Voordelen: "Nothing. I fly long haul international flights like this at least twice a year and this was the worst experience I've had in 10 years."
Nadelen: "Crew was rude, plane was uncomfortable, food was terrible, they canceled and rescheduled our flights for different days AND lost our luggage. Horrible."
Voordelen: "Nothing"
Nadelen: "Everything. Shame of a company."
Voordelen: "Bien"
Nadelen: "Que je puisse pas perdre mon passeport"
Voordelen: "Acceptable"
Nadelen: "Que perde pas mon passeport"
Nadelen: "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"
Voordelen: "Grand espace pour les jambes"
Nadelen: "Retard"
Voordelen: "Surclassement en premium"
Nadelen: "Décoller à l heurre."
Voordelen: "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Nadelen: "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."
Voordelen: "Luggage allowance for sports equipment and delicious lunch"
Nadelen: "Single use plastic - time to eliminate for good."
Nadelen: "My son got to the kiosk and they told him the flight was boarded and he missed the flight. They offered him a ticket for 380 dollars which he did not have to leave Friday two days later. Fortunately I was on the phone and bought a ticket on line. What can be done? Why must we pay for others mistakes"
Voordelen: "Correct"
Nadelen: "Le repas et le vol a l’heur"
Voordelen: "I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim."
Nadelen: "Thankfully, nothing bad to report."
Nadelen: "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"
Nadelen: "This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane...."
Nadelen: "Retard, service, l'écran qui ne fonctionne pas"
Nadelen: "Had to buy another ticket. Couldn’t board the first one, no one advised of two visas required. I want my money back for that one ticket."
Voordelen: "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Nadelen: "Confort siège business"
Voordelen: "Sky-RAM, génial et innovant"
Nadelen: "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"
Voordelen: "La disponibilité du personnel"
Voordelen: "L’accu Chaleureux"
Nadelen: "Enregistrement extrêmement lent"
Voordelen: "Beaucoup de repas. Personnel beau et gentil"
Nadelen: "Pas d'écran pas de film"
Voordelen: "Left on time. Friendly crew members and good food"
Nadelen: "Old plane. Needs a fixer upper"
Nadelen: "Flight was overbooked. Had an issue getting my ticket 2.5 hours prior to schedule flight departure. Flight was originally scheduled to leave at 4:30. It was first delayed to 8:50 p.m. Then further delayed to 10:00 p.m. Plane left Casablanca much later than 10:00 p.m. which caused a very late arrival to IAD airport, 2:30 a.m. Boarding was a disaster. Stayed in line for over an hour not knowing if the plane was going to take off from Casablanca. No water was distributed and no communication was shared with the passengers until the crew announced boarding."
Voordelen: "Acceuil"
Nadelen: "Néant"
Voordelen: "Boarding process, check in process."
Nadelen: "Delayed flight, no entertainment, food same thing."
Voordelen: "Nothing"
Nadelen: "Flight delayed for 3 hours, no Communication from the staff whatsoever, very unprofessional crew, definitely stay away from this ariline, it’s my third time flying with them and each time it’s worse than previous one"
Voordelen: "L’equie était bien organisée, serviable et patiente. Y avait pas de retard"
Nadelen: "La nourriture"
Voordelen: "Nothing"
Nadelen: "They rescheduled our flight so we would have missed out connection from Casablanca to Lisbon. They offered nothing except a flight two days later to Lisbon which would have stranded us two days in Casablanca. Do not fly this airline unless absolutely necessary"