Have people at the Westjet counter
Thumbs up for KLM crew, planes and Schiphol Airport, though short on staff and a little late everything went smooth, including the flight.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Voordelen: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Nadelen: "I flew economy and all was good and appropriate to the level."
Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Voordelen: "Great airline"
Voordelen: "economy plus seats were nice, great movie selection, especially international movies"
Nadelen: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"
Nadelen: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Nadelen: "KLM crew exceed our expectations"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Nadelen: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Nadelen: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Nadelen: "Not having to walk outside in Edinbur4gh to board the flight."
Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"
Voordelen: "quick/efficient boarding - good staff - good food - easy flight !"
Nadelen: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Voordelen: "Food provided, staff kind"
Nadelen: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "I love the food"
Voordelen: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nadelen: "No downsides at all"
Voordelen: "Good food, friendly service"
Nadelen: "More trash pickup; only one round of beverage service"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Nadelen: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "I slept pretty much the whole time"
Nadelen: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Voordelen: "Able to fly direct to ansterdam"
Nadelen: "Have to lay over on the way back. More expensive than other airlines."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nadelen: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Voordelen: "We got a meal for a 1h flight only"
Nadelen: "No entertainment but normal for this type of flight"
Voordelen: "Service, technology"
Nadelen: "Could not print by boarding card and was not allowed to board in Amsterdam"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Nadelen: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Voordelen: "Bording was good and general flight ok"
Nadelen: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Voordelen: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Voordelen: "The food service was good and the flight attendants were friendly."
Nadelen: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Voordelen: "Late flight 1 hour"
Nadelen: "Be ontime"
Voordelen: "Crew super"
Nadelen: "food, seat. In general the whole aircraft is not convenient"
Voordelen: "checking baggage included, comfortable plane"
Nadelen: "the plane was almost an hour late"
Nadelen: "The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me"
Voordelen: "Good short flight."
Nadelen: "Open both for passengers to enter terminal on arrival in Bucharest."
Voordelen: "Short flight."
Nadelen: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Voordelen: "The seat was super"
Voordelen: "Even if it’s August, there was no delay."
Nadelen: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
Voordelen: "Staff, seat."
Nadelen: "Delayed again: 40 mins"
Nadelen: "DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever."
Voordelen: "Leg room, online check in, being on time. Overall ok."
Nadelen: "Old plane, dry food, not too friendly staff and. Not the best value for money"
Voordelen: "Flawless process! Great customer service!"
Nadelen: "Arrival of baggage on the carousel."
Nadelen: "Boarding via bus."
Nadelen: "Delayed for 3,5 hours"
Voordelen: "Crew was very good, professional"
Nadelen: "You should look for a proper bread,better sandwich and a healthier desert."
Voordelen: "Fast boarding"
Nadelen: "Everything flight was booked have to wait 5 hours for another flight"
Voordelen: "short time flight"
Nadelen: "no entertainment/poor food"
Nadelen: "Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?"
Nadelen: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."
Voordelen: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Nadelen: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."
Nadelen: "Flight was 1h20 minutes late."
Voordelen: "Received a banana with my meal"
Nadelen: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Voordelen: "Quick and easy to board."
Nadelen: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
Voordelen: "Comfy seats"
Nadelen: "Both flights were on time!!! Comfy economy seats"
Nadelen: "Flight was late and I almost missed my connection to Tel Aviv plane."
Voordelen: "Some us above"
Nadelen: "No leg room between seats"
Voordelen: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Voordelen: "On time,very frindly attendants q"
Voordelen: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Nadelen: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Nadelen: "Flight attendants telling me take off my headphones, this isn't 1999"
Voordelen: "Personnel was kind, trying to help, always smiling. Even for a short flight they provided a rather good snack with a sandwich, plenty drinks."
Nadelen: "We are in 2017 and Otopeni airport does not have buses with Air Conditioned Systems...outside was 37 Celsius!!! They were kind to invite first families with children to pass to the bus but this meant sitting in a sauna @ 40+ Celsius until all passengers went through the gate. Driver was all red and close to fainting. Pity, I was looking forward seeing one of the big managers coming next to us to enjoy the Tarom experience...!"
Voordelen: "Personnel aimable et serviable, bon état de l'appareil. Cabine propre."
Nadelen: "Petit sandwich pas terrible mais toujours mieux que rien ..."
Voordelen: "On time, direct flight, friendly crew"
Voordelen: "Staff were cordial and efficient. Boarding was efficient and smooth."
Nadelen: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
Voordelen: "The flight was on time and got us where we needed to go."
Nadelen: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."
Voordelen: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
Nadelen: "Way too early of a flight, had trouble sleeping on plan."
Voordelen: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
Nadelen: "The plane was delayed almost an hour, and we were not even told why until on the plane."
Nadelen: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Voordelen: "Avion a l'heure, conforme à ce qui était prévu Personnel aimable et souriant"
Nadelen: "Food will be good in future stuff i want them to be smile more confortable flght"
Voordelen: "i bought the insurance and they will not reinburse me.. I am making sure i post this in all the disabled veteran blogs and my facebook.. once i get better i will be taking you guys to court"
Voordelen: "safety fly"
Nadelen: "seats were too small, food looks not well"
Voordelen: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
Nadelen: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."
Voordelen: "ON TIME."
Nadelen: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."
Voordelen: "Good cabin service, with a smile, and complimentary food was served on a relatively short flight"
Nadelen: "No problems."
Voordelen: "Ground crew informed us on the reason of delay, bad weather over Bucharest."
Nadelen: "Midnight flight was the only option, and it was even then more than half hour delayed."
Nadelen: "Passport control is a mess, please help people to understand where to go. What to do.!!!!!!!!!!"
Nadelen: "My flight was 35mins late. I almost lost my bus from Bucharest to Bulgaria, because of that."
Brand new machine arriving in time to destination, everything went smoothly
The flight was loud, seats uncomfortable, but the flight attendant’s we’re nice 👌. Very poor in terms of comfort or food. Also really expensive. I would advise everyone to eat and drink before the flights. It’s really bad.
Flight delayed without explanation
No food or entertainment. Reasonable seats
You asked about food and entertainment, but there was none. The seats were uncomfortable.
We couldn´t get the boarding pass on line although we tried many times during the previous 24 hours. They made us to pay a suplement of 30 euros in the airport. We have felt cheated.
Nadelen: "could not be delayed"
Nadelen: "I missed my flight because my previous flight was delayed 2.5 hrs"
Nadelen: "One hour delay"
Voordelen: "To be going home!"
Nadelen: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Voordelen: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nadelen: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Voordelen: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Nadelen: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Voordelen: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nadelen: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Voordelen: "I canceled the flight 6 weeks ago, no refund issued."
Nadelen: "I canceled the flight 6 weeks ago, no refund issued."
Voordelen: "Boarding was quick and we arrived on time."
Nadelen: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Nadelen: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Nadelen: "flight delayed by more than 1 hour"
Nadelen: "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"
Voordelen: "Clean enough"
Nadelen: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Nadelen: "The plane seemed very old, toilet in poor condition."
Nadelen: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Voordelen: "Le service et le personnel au top"
Nadelen: "Le personnel qui ne parle pas français L'embarquement par une seule porte"
Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Voordelen: "company gave out free drinks and snacks"
Voordelen: "Easy to book on phone no problems getting boarding passes etc."
Nadelen: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Voordelen: "Every thing."
Voordelen: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nadelen: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Voordelen: "On time ,clean aircraft..."
Nadelen: "Crew was very serious...a smile can make a difference....."
Voordelen: "Flight on time . Attentive crew . Good price ."
Nadelen: "Lack of leg room ."
Nadelen: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Voordelen: "Arrived early to destination"
Nadelen: "Lack of entertainment also limited drinks"
Nadelen: "Rude crew, not organised work , not enough space for legs"
Nadelen: "I had to make my own way home from Manchester.. plane diverted due weather."
Voordelen: "The food they offer to purchase. Easy check in at the airport."
Nadelen: "Better seat pitch. I'm not a tall man, but the space is very small."
Voordelen: "free breakfast great staff"
Voordelen: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Voordelen: "Everything was awesome!!! I am going to buy only from you my next flights."
Nadelen: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Voordelen: "I recomand to Everyone to use the airlines!!Very good quality"
Nadelen: "Nothing , was everything perfect!The stewardesses very nice"
Nadelen: "Space to sit, especially when seated in the middle"
Voordelen: "Can't say that I liked anything at all."
Nadelen: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Voordelen: "comfy seats and a breakfast thrown in !"
Nadelen: "not much"
Voordelen: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nadelen: "Seats rather narrow"
Voordelen: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Voordelen: "Good price, comfortable seats, nuce food and candies"
Voordelen: "Staff on board was friendly"
Nadelen: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Voordelen: "The service was OK, we flew on time and the flight itself was pleasant."
Nadelen: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Tarif attractif mais vol en retard
Easy/Fast Boarding, friendly staff & attendants
Foi bom, só gostaria de solicitar que vissem a situação dos assentos, não são muito confortáveis.
Ma valise qui revient cassée de la soute.
The flight was ok,the crew not so nice.
Moins d’attente debout à la porte au moins 20 minutes debout. Sinon rien
Nadelen: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Voordelen: "Le prix du vol, l'amabilité du personnel."
Nadelen: "C'est Ryanair, donc, beaucoup des choses devraient être améliorés."
Nadelen: "Courtoisie, respecté les horaires"
Nadelen: "It's Ryanair. So, no further comments required..."
Voordelen: "Quick online check in"
Voordelen: "Le prix, les dates de vols, l'aéroport est desservi par les transports."
Nadelen: "L’embarquement avec des personnes incompétentes qui ne font pas leur travail correctement contrairement à l’aller qui était parfait. Les sièges sont inconfortables."
Voordelen: "The seats are extremely crowded"
Nadelen: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Voordelen: "The crew was very good."
Nadelen: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."
Voordelen: "Embarquement à l’heure"
Nadelen: "L’attente à l’embarquement et l’attente à l’arrivée à la douane"
Nadelen: "the fare and baggage rule become complicated."
Voordelen: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Nadelen: "Pour le prix il ne faut pas trop critiquer"
Voordelen: "Vol pas chèr"
Nadelen: "Le service client est à revoir"
Nadelen: "Bonjour La nouvelle loi concernant le bagage cabine est inadmissible étant donné que le gabarit du sac n’est pas le même au départ de Marseille qu’au départ de Marrakech... le gabarit est beaucoup plus petit à Marrakech donc nous sommes obligés de payer le bagage en soute . C’est inacceptable et honteux de votre part!"
Nadelen: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Voordelen: "La locució de benvinguda i instruccions de seguretat en català és un detall q propera la companyia aèria"
Nadelen: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."
Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"
Voordelen: "Rapide et efficace"
Nadelen: "Règles pas claires à l’ae"
Voordelen: "Smooth flight (thank the weather Gods)."
Nadelen: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."
Nadelen: "Le fait de mettre les bagages en soute alors qu’il y avait pleins de places en cabines + les ventes en cours de l’avion + le niveau d’aide du personnel Rayan air"
Nadelen: "The flight got canceled!"
Nadelen: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Nadelen: "Huge delay as usual"
Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Voordelen: "Bonjour, Une fois dans l'avion tout s'est bien passé Nous sommes toujours bien accueillis par les équipages en vol. Confort, bagages, prestations à bord, tout est bien organisé et optimal."
Nadelen: "L'enregistrement a été un véritable calvaire Je n'ai jamais réussi à m'enregistrer via Kiwi mon prestataire Je suis donc venue tôt à l'aéroport pour m'entendre dire que l'enregistrement sur place est facturé plus de 50 euros par passager ! En fait je n'avais pas reçu l'adresse mail kiwi pour effectuer cette démarche, adresse incroyablement longue, introuvable sur le net ( je prends pourtant l'avion depuis quelques années ! ) Bref, gros gros stress et la sensation d'être prise pour une andouille, ce qui est plutôt déplaisant Je ne voyagerai plus par Ryanair si le prestataire kiwi est proposé, d'autant que mes tentatives pour les joindre avant le départ ont toutes échoué. Cordialement"
Nadelen: "Retard - bus raté ensuite"
Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"
Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"
Nadelen: "Harcellement des commerciaux censés êtres des equipages navigant. Quand ce n'est pas les repas avec 5 min de lecture lourde avec son fort dont on se moque, puis la vente de parfums et autres avec liste lourde...vient le tour de cartes à gratter... insuportable , de surcroît si on veut se reposer"
Nadelen: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Nadelen: "Brand new bag a bit damaged..."
Nadelen: "Il est inadmissible qu'on ne donne même pas un verre d'eau durant ce voyage qui a duré 3 heures de temps et en plus pour un voyageur avec un bébé. De plus j'ai payé l'option priorité car on m'a dit que le bébé avait droit à un bagage de 10Kg qu'on pouvait envoyer en soute et ce n'était pas le cas. Ma fille a du avoir en main le bagage du bébé, son bagage cabine, la poussette et le bébé lui-même. Cà a été infernal pour elle. Je demande donc le remboursement de l'option priorité que j'ai payé pour rien (90€). Merci."
Voordelen: "Même pas un verre d.eau nous est offert pour préparer un biberon pour mon bébé. !!!!!!!!"
Nadelen: "Au moins des boissons devraient être offertes même pour un vol d’une heure"
Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."
Nadelen: "Notre pompot adorée a été violentée ainsi que notre très précieuse boule à neige pour ma petite sœur trisomique qui sera à jamais déçue m. j’ai eu faim pendant le vol, comment faire sans ma compote? Je voulais admirer Londres de l’avion: comment faire sans la boule q’ neige? Déçu"
Voordelen: "Price. Dirt cheap prices is only reason that makes me book this flights."
Nadelen: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."