Brand new machine arriving in time to destination, everything went smoothly
The flight was loud, seats uncomfortable, but the flight attendant’s we’re nice 👌. Very poor in terms of comfort or food. Also really expensive. I would advise everyone to eat and drink before the flights. It’s really bad.
Flight delayed without explanation
No food or entertainment. Reasonable seats
You asked about food and entertainment, but there was none. The seats were uncomfortable.
We couldn´t get the boarding pass on line although we tried many times during the previous 24 hours. They made us to pay a suplement of 30 euros in the airport. We have felt cheated.
Nadelen: "could not be delayed"
Nadelen: "I missed my flight because my previous flight was delayed 2.5 hrs"
Nadelen: "One hour delay"
Voordelen: "To be going home!"
Nadelen: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Voordelen: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nadelen: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Voordelen: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Nadelen: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Voordelen: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nadelen: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Voordelen: "I canceled the flight 6 weeks ago, no refund issued."
Nadelen: "I canceled the flight 6 weeks ago, no refund issued."
Voordelen: "Boarding was quick and we arrived on time."
Nadelen: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Nadelen: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Nadelen: "flight delayed by more than 1 hour"
Nadelen: "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"
Voordelen: "Clean enough"
Nadelen: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Nadelen: "The plane seemed very old, toilet in poor condition."
Nadelen: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Voordelen: "Le service et le personnel au top"
Nadelen: "Le personnel qui ne parle pas français L'embarquement par une seule porte"
Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Nadelen: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Voordelen: "company gave out free drinks and snacks"
Voordelen: "Easy to book on phone no problems getting boarding passes etc."
Nadelen: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Voordelen: "Every thing."
Voordelen: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nadelen: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Voordelen: "On time ,clean aircraft..."
Nadelen: "Crew was very serious...a smile can make a difference....."
Voordelen: "Flight on time . Attentive crew . Good price ."
Nadelen: "Lack of leg room ."
Nadelen: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Voordelen: "Arrived early to destination"
Nadelen: "Lack of entertainment also limited drinks"
Nadelen: "Rude crew, not organised work , not enough space for legs"
Nadelen: "I had to make my own way home from Manchester.. plane diverted due weather."
Voordelen: "The food they offer to purchase. Easy check in at the airport."
Nadelen: "Better seat pitch. I'm not a tall man, but the space is very small."
Voordelen: "free breakfast great staff"
Voordelen: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Voordelen: "Everything was awesome!!! I am going to buy only from you my next flights."
Nadelen: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Voordelen: "I recomand to Everyone to use the airlines!!Very good quality"
Nadelen: "Nothing , was everything perfect!The stewardesses very nice"
Nadelen: "Space to sit, especially when seated in the middle"
Voordelen: "Can't say that I liked anything at all."
Nadelen: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Voordelen: "comfy seats and a breakfast thrown in !"
Nadelen: "not much"
Voordelen: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nadelen: "Seats rather narrow"
Voordelen: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Voordelen: "Good price, comfortable seats, nuce food and candies"
Voordelen: "Staff on board was friendly"
Nadelen: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Voordelen: "The service was OK, we flew on time and the flight itself was pleasant."
Nadelen: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Tarif attractif mais vol en retard
Easy/Fast Boarding, friendly staff & attendants
Foi bom, só gostaria de solicitar que vissem a situação dos assentos, não são muito confortáveis.
Ma valise qui revient cassée de la soute.
The flight was ok,the crew not so nice.
Moins d’attente debout à la porte au moins 20 minutes debout. Sinon rien
Nadelen: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Voordelen: "Le prix du vol, l'amabilité du personnel."
Nadelen: "C'est Ryanair, donc, beaucoup des choses devraient être améliorés."
Nadelen: "Courtoisie, respecté les horaires"
Nadelen: "It's Ryanair. So, no further comments required..."
Voordelen: "Quick online check in"
Voordelen: "Le prix, les dates de vols, l'aéroport est desservi par les transports."
Nadelen: "L’embarquement avec des personnes incompétentes qui ne font pas leur travail correctement contrairement à l’aller qui était parfait. Les sièges sont inconfortables."
Voordelen: "The seats are extremely crowded"
Nadelen: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Voordelen: "The crew was very good."
Nadelen: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."
Voordelen: "Embarquement à l’heure"
Nadelen: "L’attente à l’embarquement et l’attente à l’arrivée à la douane"
Nadelen: "the fare and baggage rule become complicated."
Voordelen: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Nadelen: "Pour le prix il ne faut pas trop critiquer"
Voordelen: "Vol pas chèr"
Nadelen: "Le service client est à revoir"
Nadelen: "Bonjour La nouvelle loi concernant le bagage cabine est inadmissible étant donné que le gabarit du sac n’est pas le même au départ de Marseille qu’au départ de Marrakech... le gabarit est beaucoup plus petit à Marrakech donc nous sommes obligés de payer le bagage en soute . C’est inacceptable et honteux de votre part!"
Nadelen: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Voordelen: "La locució de benvinguda i instruccions de seguretat en català és un detall q propera la companyia aèria"
Nadelen: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."
Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"
Voordelen: "Rapide et efficace"
Nadelen: "Règles pas claires à l’ae"
Voordelen: "Smooth flight (thank the weather Gods)."
Nadelen: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."
Nadelen: "Le fait de mettre les bagages en soute alors qu’il y avait pleins de places en cabines + les ventes en cours de l’avion + le niveau d’aide du personnel Rayan air"
Nadelen: "The flight got canceled!"
Nadelen: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Nadelen: "Huge delay as usual"
Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Voordelen: "Bonjour, Une fois dans l'avion tout s'est bien passé Nous sommes toujours bien accueillis par les équipages en vol. Confort, bagages, prestations à bord, tout est bien organisé et optimal."
Nadelen: "L'enregistrement a été un véritable calvaire Je n'ai jamais réussi à m'enregistrer via Kiwi mon prestataire Je suis donc venue tôt à l'aéroport pour m'entendre dire que l'enregistrement sur place est facturé plus de 50 euros par passager ! En fait je n'avais pas reçu l'adresse mail kiwi pour effectuer cette démarche, adresse incroyablement longue, introuvable sur le net ( je prends pourtant l'avion depuis quelques années ! ) Bref, gros gros stress et la sensation d'être prise pour une andouille, ce qui est plutôt déplaisant Je ne voyagerai plus par Ryanair si le prestataire kiwi est proposé, d'autant que mes tentatives pour les joindre avant le départ ont toutes échoué. Cordialement"
Nadelen: "Retard - bus raté ensuite"
Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"
Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"
Nadelen: "Harcellement des commerciaux censés êtres des equipages navigant. Quand ce n'est pas les repas avec 5 min de lecture lourde avec son fort dont on se moque, puis la vente de parfums et autres avec liste lourde...vient le tour de cartes à gratter... insuportable , de surcroît si on veut se reposer"
Nadelen: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Nadelen: "Brand new bag a bit damaged..."
Nadelen: "Il est inadmissible qu'on ne donne même pas un verre d'eau durant ce voyage qui a duré 3 heures de temps et en plus pour un voyageur avec un bébé. De plus j'ai payé l'option priorité car on m'a dit que le bébé avait droit à un bagage de 10Kg qu'on pouvait envoyer en soute et ce n'était pas le cas. Ma fille a du avoir en main le bagage du bébé, son bagage cabine, la poussette et le bébé lui-même. Cà a été infernal pour elle. Je demande donc le remboursement de l'option priorité que j'ai payé pour rien (90€). Merci."
Voordelen: "Même pas un verre d.eau nous est offert pour préparer un biberon pour mon bébé. !!!!!!!!"
Nadelen: "Au moins des boissons devraient être offertes même pour un vol d’une heure"
Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."
Nadelen: "Notre pompot adorée a été violentée ainsi que notre très précieuse boule à neige pour ma petite sœur trisomique qui sera à jamais déçue m. j’ai eu faim pendant le vol, comment faire sans ma compote? Je voulais admirer Londres de l’avion: comment faire sans la boule q’ neige? Déçu"
Voordelen: "Price. Dirt cheap prices is only reason that makes me book this flights."
Nadelen: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."