I had an excellent experience with Ethiopian Airlines.
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines!
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines et considérer les personnes qui payent au prix fort pour voyager tranquillement
La prestation des hôtesses étaient bien. Mais le respect des sièges doit être suivi
Les numéros n'était pas correct nous avons pas plus embarqué et impossible de vous joindre par mailsou téléphone, mais encaissé l'argent aucun soucis😡😡
L’éventail de film auquel on a accès est assez désuet
Dans l’ensemble le service est agréable, mais j’ai surtout déploré le rationnement de l’eau. On est servi dans des sortes de petits gobelets .
Nadelen: "Do better for the meal according to the health safety."
Voordelen: "Great Crew."
Nadelen: "Improve baggage charges"
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Nadelen: "Old aircraft, rickety seats"
Voordelen: "The crew was very nice and all flight details were available and constantly updated."
Nadelen: "Ethiopians App for self check-in."
Voordelen: "Punctuality in Punctuality"
Nadelen: "Everything's is ok"
Nadelen: "Addis Ababa is chaos and not clean."
Nadelen: "Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times."
Nadelen: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."
Nadelen: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"
Voordelen: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Nadelen: "The food could have been better. Honestly much better"
Voordelen: "the flight was very nice and I thank all the crew for their kindness."
Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Voordelen: "Très bien en général"
Voordelen: "Très bien en général"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Voordelen: "Everything was great."
Voordelen: "Ethiopian Airlines it great."
Voordelen: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Nadelen: "Old airport that is uncomfortable with bad lounges that are not even worth going into."
Voordelen: "Will never fly this airline again"
Nadelen: "The food was bad and on the second stretch the airline did a stop over in Cairo that was not originally planned and delayed the flight by over 3 hours making me miss my connection flights and forcing me to rebuy tickets since there was no ground staff at Rome that could handle the situation. Made me end up losing 1000 usd in tickets I had to buy. Not the way I'm used to be treated as a business class costumer"
Voordelen: "Liked the peaceful plane ride and room"
Nadelen: "Not being told why we were delayed or why we were going to be late. They told us over loud speaker and was not loud enough."
Nadelen: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Voordelen: "Oui j aime"
Voordelen: "I had an extra seat in my row which was nice."
Nadelen: "No flight overnight is ever very comfortable. It’s difficult to sleep."
Voordelen: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."
Voordelen: "Nothing - decades behind other Airlines."
Nadelen: "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Nadelen: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."
Voordelen: "Comfort The crew is always so helpful."
Nadelen: "Food did not agree with me again."
Voordelen: "After a bit of confusion in ADD airport, we reached the terminal where my connecting flight was leaving from. Terminal 1 of ADD airport should be avoided at all costs! Boarding and the flight crew did a admirable and top job and made the difference for me."
Nadelen: "Terminal 1 Disgusting. Rundown, embarrassing, chaos everywhere and no real sense of security. No police or security presence. You could just walk right into a gate! I was shocked to see this especially being from NYC. If you can avoid Terminal 1 do so. The seats were DISGUSTING! Dirty, warped fabric seating was dirty and caked on. Smelled and many seats were visually broken. I'm glad I brought with me some Clorox wipes to wipe my area down with. You get what you pay for but wow! I would not spend my money on this airline again."
Voordelen: "Also great experience"
Nadelen: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."