Vind goedkope vluchten van Brussel naar Lusaka

Voordelen: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"

Nadelen: "They charged us for the second bag checked in ??????"

Voordelen: "comfortable seating..."
Nadelen: "Nice experience ..."

Voordelen: "Crew was very friendly. Food was good. Seat wasn’t bad."
Nadelen: "Price should be a little less, comparable to that of Qatar Airways."

Voordelen: "The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!"
Nadelen: "The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing."

Voordelen: "Yes"

Nadelen: "more western vegetarian options"

Nadelen: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Nadelen: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."

Voordelen: "Cabin crew services"
Nadelen: "Food could have better"

Nadelen: "I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available."

Voordelen: "The crew was Amazing and The seats where comfortable."
Nadelen: "Flying for the first time I think everything was excellent."

Voordelen: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Nadelen: "The free WiFi was limited to a small amount of data or two hours."

Voordelen: "Nothing"
Nadelen: "On each of my meals served the food was cold, and was actually ice cold in some places, some of the food served was inedible it was so bad. on a 16 hour flight the crew was mostly absent. Not once did they offer me s glass of water other than the little cups that came with the meal, nor did they come through the cabin to pick up trash. By the end of the flight the waste paper places in the bathrooms were overflowing at least in the bathroom I used."

Voordelen: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Nadelen: "Waiting inconvenience"

Voordelen: "Excellent food and serving"

Voordelen: "Good overall service."

Voordelen: "The legroom"
Nadelen: "The food was fine but was too late so my son felt as sleep before that."

Voordelen: "Excellent all round.a"

Voordelen: "Excelleny"

Voordelen: "Delayed my first flight and I missed all my connecting flights and put me on another flight 12 hrs late"
Nadelen: "S"

Voordelen: "Decent leg room in economy; good entertainment system & food/drink"
Nadelen: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Voordelen: "The cabin, the variety of beverages and the time of the trip"
Nadelen: "Perhaps the strange breakfast and the TVs quality"

Nadelen: "The system delays before boarding the plane on 02/03. Otherwise the flight was pretty good."

Nadelen: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Nadelen: "internet stelt niks voor"

Voordelen: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
Nadelen: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."

Voordelen: "Good serevice"
Nadelen: "Chettinad fish curry is good"

Voordelen: "Great service! While first time, I had a great experience."

Voordelen: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"

Voordelen: "Nothing"
Nadelen: "Stuck with a hotel I couldn't use after the booking agent broke their integration and I never got the update the flight had been rescheduled two days later. Will not use kayak or Emirates again"

Voordelen: "The flight was superb."
Nadelen: "Nothing. Will always fly Emirates whenever I get the chance."

Nadelen: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."

Voordelen: "The service was excellent and the crew tried to keep everyone comfortable. Food was good and great selection when it comes to entertainment."

Voordelen: "Personeel is vriendelijk"
Nadelen: "Er was een vertraging van bij 1,5 uur, maar er is niet over gecommuniceerd."

Voordelen: "i liked everything on the trip. it was great. gulalai"

Voordelen: "Great staff from checkin to service On board"
Nadelen: "Food - wine poor too"

Voordelen: "Over all all was great"

Nadelen: "Hard to hear the announcements."

Voordelen: "Easy boarding, great service"
Nadelen: "I couldn't pick my own seat"

Voordelen: "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
Nadelen: "Same as above."

Voordelen: "Same excellent service and quality as the flight from Boston to Dubai. Flight was on time. Everything went very smoothly."
Nadelen: "The passenger next to me had a bad cough during the whole flight. Wish I could have moved."

Voordelen: "Service van het personeel is prima. Vriendelijk en attent."
Nadelen: "We moesten ons erg haasten vanwege vertraging van de eerste vlucht. Door ern beladingsfout had de vlucht ook nog erns bijna 3 uren vertraging. En dan blijkt ook nog eens dat onze koffers niet meegenomen zijn."

Voordelen: "Service prima. Eten voldoende. Entertainment ook voldoende keus."
Nadelen: "We vertrokken met vertraging. We konden maar net op tijd het boarden van de volgende vlucht halen."

Voordelen: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"

Nadelen: "The crew was unfriendly and not very accommodating. They did not respond to the request button and did not bring the water I asked for many times."

Voordelen: "Dubai lounge was superb, excellent crew."
Nadelen: "cramped business class seats. the 2-3-2 seating is disappointing for the price. Boarding announcements were confusing. we were told to be at the gate 30 mins before flight but when we got there 45 mins before they were already displaying final call which was quite stressful."

Voordelen: "Nothing much to complain about"
Nadelen: "Shuttters always closed"

Voordelen: "Crew are awesome, helpful"
Nadelen: "Emirates pizza is not good."

Voordelen: "Crew"
Nadelen: "Entertainment"

Voordelen: "The crew was nice. Service was excellent."
Nadelen: "The upholstery can be improved."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "Yes, the crew were nice and amazing"
Nadelen: "Serve warm food not cold"

Nadelen: "Punctuality. Time is off the essence."

Voordelen: "Airrbus A350 confort"
Nadelen: "Crew professionalism and food to be improved"

Voordelen: "Crew were very good. Comfortable flight."
Nadelen: "Choice of movies could be much better."

Nadelen: "The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination."

Nadelen: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."

Voordelen: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Nadelen: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."

Voordelen: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Nadelen: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Voordelen: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Nadelen: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"

Nadelen: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"

Voordelen: "The crew was great. Extremely accommodating for families."

Voordelen: "Crew was friendly. Food somewhat better than prior leg but far from business class standard."
Nadelen: "Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc."

Nadelen: "The most unprofessional ground staff I have met coupled with the most disorganised airport"

Voordelen: "Flight and crew"
Nadelen: "Food and inflight entertainment"

Nadelen: "Was nice best"

Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Nadelen: "We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system."

Voordelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Nadelen: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "Plane was spacious and flight crew were nice"
Nadelen: "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "Nothing"
Nadelen: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."

Nadelen: "The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates"

Voordelen: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Nadelen: "Everything."

Voordelen: "The flight attendants."
Nadelen: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."

Nadelen: "Price. Ease of early checkin"

Nadelen: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"

Voordelen: "Comfort The crew is always so helpful."
Nadelen: "Food did not agree with me again."

Voordelen: "Plane size, entertainment options and food were all great."
Nadelen: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Voordelen: "food and beer were fine"
Nadelen: "4 flights ,4 delays. poor customer service . every thing is very slow ."

Voordelen: "Great service Seats slide forward, so comfy! Food and drinks all night On time Lots of luggage"
Nadelen: "No sleep with my baby!! ;)"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Nadelen: "Terrible food (chopped cold spaghetti with no flavor) and terrible service (crew forgot to offer me tea or water, did not come when called) and over one hour late with no apologies given"

Voordelen: "Nothing"
Nadelen: "They lost my luggage and I had to call them every day to locate it. It took a whole week for me to have my luggage back while it was sitting in the Philadelphia Airport for 4 days waiting to be delivered to my house. On top of that no one seems to know the whereabouts of my luggage. Bad customer service. Be aware when flying with Lufthansa."

Nadelen: "There was a four hour delay for departure!"

Voordelen: "Like a third world flight, I could not purchase a wifi. Service is excellent."

Nadelen: "We boarded around midnight and after supper, I am accustomed to a few hours of the lights turned off for rest. Even though I requested the crew said it was not policy and I should use the yellow mask (which sadly does not block out the light). I think a few hours off dimmed lights would greatly enhance comfort levels."

Nadelen: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Voordelen: "New aircraft 777 from Boeing"
Nadelen: "Food was so poor. Only option was chiken"

Voordelen: "Friendly team."