Vind goedkope vluchten van Brussel naar Monrovia

Voordelen: "Flight was on time."
Nadelen: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Voordelen: "KLM STAFF WERE VERY PROFESSIONAL"
Nadelen: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Voordelen: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nadelen: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Nadelen: "Crew members in Amsterdam were very rude and disrespectful"

Voordelen: "Reclinable seats."
Nadelen: "The food!! The lights could be dimmed as it was a night flight."

Nadelen: "Staff rude and short"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "The flight crew was so friendly and the food was really good."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Voordelen: "Nothing!"
Nadelen: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "quick/efficient boarding - good staff - good food - easy flight !"
Nadelen: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Uitermate tevreden!"

Nadelen: "Larger meals."

Nadelen: "Vertraging"

Voordelen: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Nadelen: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Friendly hostesses"
Nadelen: "Flight was delayed 3 hours"

Nadelen: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Crew was awesome"
Nadelen: "."

Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"

Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Interior of the plane was clean. Smooth landing."
Nadelen: "Pilot did not avoid turbulence"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Arrived Early!"
Nadelen: "Left Late :-)"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "In flight food was enjoyable"

Voordelen: "Service impeccable!"
Nadelen: "They have one line of executive class after the kitchen and toilet, is very noisy."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "Crew are the best!"

Nadelen: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Great newer plane, great service!"

Nadelen: "We had a short delay"

Voordelen: "The entertainment options were great."
Nadelen: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Nadelen: "Really hard to get boarding passes online"

Voordelen: "The crew was wonderful. We were in business class which was modest but comfortable."
Nadelen: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Voordelen: "Average crew. Average seat."
Nadelen: "They could have controlled screening babies better. They just let them scream....."

Voordelen: "The cue lines per zone are a brilliant idea!"

Voordelen: "Fantastic Crew!"
Nadelen: "Seats are comfortable but tight."

Nadelen: "Better in flight entertainment"

Voordelen: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Nadelen: "Nothing"

Nadelen: "My entertainment device did not work the entire flight."

Nadelen: "Thanks"

Voordelen: "The crew was very gentile."
Nadelen: "No enterteinment on the plane."

Voordelen: "On time, staff was nice."
Nadelen: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Voordelen: "The crew were polite and friendly"
Nadelen: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Voordelen: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Voordelen: "Didn’t like the sandwich offered"

Voordelen: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Nadelen: "Business class seating on the AirBus 318 is very cramped."

Voordelen: "Flight on time"
Nadelen: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Voordelen: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Nadelen: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Voordelen: "Great food (Economy class). Good Service"
Nadelen: "Not enough bathrooms on Economy class area due to aircraft design."

Nadelen: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Voordelen: "Food was good. Crew nice and professional."
Nadelen: "Landing was not so smooth."

Voordelen: "It was a wonderful flight and service . Hospitality and welcoming."
Nadelen: "Nothing everything was amazing ."

Voordelen: "Ok"
Nadelen: "Nothing"

Voordelen: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Nadelen: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "The plane arrived in New York smoothly"
Nadelen: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Nadelen: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Nadelen: "The flight was late, real late."

Nadelen: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Voordelen: "The food, the service and everything else is fine, quite good."
Nadelen: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Nadelen: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Good boarding procedure."
Nadelen: "Nothing much to add for a short journey."

Voordelen: "Short, lots of leg space"

Voordelen: "Friendly people on board"
Nadelen: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Voordelen: "All crew I interacted with was great, friendly, and helpful."
Nadelen: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Voordelen: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Nadelen: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Voordelen: "Crew was great"
Nadelen: "Not enough food"

Voordelen: "Cheap aircraft, not even headsets"
Nadelen: "Dirty aircraft, I expect more when I pay a lot"

Voordelen: "The crew was very nice and helpful."
Nadelen: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Voordelen: "Crew was wonderful Helpful, pleasant, capable"
Nadelen: "Waiting for late passengers & their luggage"

Voordelen: "Loved the movie selection and the food was good too."
Nadelen: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Voordelen: "Space"
Nadelen: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Voordelen: "Croissants instead of pretzels was a nice change of snack"
Nadelen: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Voordelen: "Crew"
Nadelen: "Entertainment"

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "Crew is excellent"
Nadelen: "Delays and we had to actually run for the connected flight"

Voordelen: "Take off was quick, as well as deplaning"
Nadelen: "the little cornbread cake was pretty bad."

Nadelen: "Good crew"

Voordelen: "The crew was amazing and the seat comfortable"
Nadelen: "Nothing I can think of yet."

Voordelen: "Airrbus A350 confort"
Nadelen: "Crew professionalism and food to be improved"

Nadelen: "The chicken was undercooked."

Nadelen: "Old aircraft, rickety seats"

Voordelen: "Super confortable"

Voordelen: "Crew was helpful, everythinf fine"
Nadelen: "The food was not so good. Bit cold.."

Voordelen: "Land crew attention was polite and nice"
Nadelen: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"

Nadelen: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."

Voordelen: "The seats were very comfortable and generally this flight is comfy"
Nadelen: "The queue during boarding is very long, they need to add counters"

Nadelen: "Bole airport in Addis no place to sit and wait befor you check in"

Voordelen: "I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes"
Nadelen: "They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger."

Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Nadelen: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Nadelen: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."

Voordelen: "Liked the peaceful plane ride and room"
Nadelen: "Not being told why we were delayed or why we were going to be late. They told us over loud speaker and was not loud enough."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "The customer service from crew members"
Nadelen: "The snacks"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "Good crew, service."
Nadelen: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"

Voordelen: "Everything"
Nadelen: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."

Voordelen: "Nothing - decades behind other Airlines."
Nadelen: "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."

Voordelen: "Excellent food, very friendly and helpful crew e"
Nadelen: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"

Voordelen: "The food was delicious"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "gud space"
Nadelen: "Should be aware of the destination in terms of offering meals. very pathetic."

Voordelen: "Nothing"
Nadelen: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."

Voordelen: "Ethiopian beer, a first for me -- not bad."
Nadelen: "Where is the famous Ethiopian arabica coffee?"

Nadelen: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."

Voordelen: "The food was amazing and the plane is more comfortable and you can relax."

Voordelen: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Nadelen: "Lost my luggage, could not trace it and no compensation."

Voordelen: "The flight attendants."
Nadelen: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."

Voordelen: "The crew where very pleasant & the service on the plane was good"
Nadelen: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"

Voordelen: "The flight service"
Nadelen: "The food was good"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Prior seating options, friendly air hostess, and vegan meal options."
Nadelen: "Flight from U.S had frequent meals, flight to Ghana had a sandwich and meal, and the time in between the two was extremely long, after been up extremely early to depart. It would also be awesome to have Ethiopian meal option, like injere"

Voordelen: "צוות אדיב ורגיש לנוסעים ויעיל"
Nadelen: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"

Nadelen: "Check in was a mess in Ethiopia."

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Nadelen: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"

Voordelen: "1) On time"
Nadelen: "1) Food from Lusaka to Lilongwe was poor. Just sandwithes and drinks 2) Small bumpy, noisy plane from Lusaka to Lilongwe 3) No entertainment"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Voordelen: "Yes"

Voordelen: "Brussels airport clearance was quite efficient"
Nadelen: "Better instructions at the airport"

Nadelen: "The entertainment choices needs updates and more varieties I believe."

Voordelen: "It was ok"
Nadelen: "NA"

Voordelen: "Short and timely. Flight attendant was great with kids."

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight."
Nadelen: "Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc."

Nadelen: "Wasn’t given a blanket"

Voordelen: "Good Staff, Good Service, On Time Departure and Arrival"
Nadelen: "The ticket price was so expensive"

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "good"

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Gate was only announced 25 min before boarding"

Voordelen: "Forgot they were on 24 hour time. Maybe send an alert about that."

Voordelen: "Got a free cup of orange juice"
Nadelen: "Was just a bit tired and irritable from the delayed flight before."

Nadelen: "My luggage was lost and still haven't received it. Very disappointed in the service."

Nadelen: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Voordelen: "Same coment"
Nadelen: "Same coment"

Voordelen: "Nice equip and staff, comfortable and on-time"
Nadelen: "Veg meal requested but not processed."

Voordelen: "Flight left and ended on time."
Nadelen: "Sandwich bread was not so fresh."

Voordelen: "Nothing out of the ordinary"
Nadelen: "Wish there had been a place to plug in phone or other USB stuff"

Voordelen: "Friendly crew"
Nadelen: "Delay +50 minutes Because of the flying orange tomato"

Voordelen: "The welcome."
Nadelen: "N/A"

Voordelen: "Fast Boarding"
Nadelen: "Was waiting for a lagguage over 30min at Tegel airport"

Nadelen: "Completely chaotic service."

Voordelen: "Clean, professional and great meal!"

Nadelen: "delay of 20 Min"

Nadelen: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

Voordelen: "I flew on United, not Brussels, on this leg."

Voordelen: "Excellent staff"

Nadelen: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

Nadelen: "they lost one of my carry on bags and haven't been found"

Nadelen: "Not allowing free seat selection when the ticket is purchased."

Nadelen: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Nadelen: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."

Voordelen: "Same as above"
Nadelen: "Same as above"

Nadelen: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"

Nadelen: "Never flew it; had to transfer to Lufthansa flights."

Voordelen: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."

Nadelen: "EXCELLENT SERVICE"

Nadelen: "Need more movies. Fly this route all the time and very little change."

Voordelen: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."

Voordelen: "good service clean"
Nadelen: "waiting a long time for luggage"

Voordelen: "Friendly staff."
Nadelen: "Chaotic airport and lost my luggage."

Voordelen: "On time and quick."

Nadelen: "I didn´t like arriving to Sevilla with no luggage and no explanation of its whereabouts. I appreciate finally getting it 4 days later but I was not happy about me having to spend time and money going back to the airport to get it myself since your company was unable to deliver it to me. I expect full compensation"

Nadelen: "They charged us for coffee and drinks."

Voordelen: "The attendants were much more helpful than my last trip. Everything went well."
Nadelen: "I thought it was too crowded during the pandemic. Too many people on the flight. One man behind me kept sneezing so that was concerning. No other complaints for this trip but most of my previous trips were close to terrible. Thanks for improving your service."

Voordelen: "The crew was ok , they lack customer service skill. The landing in Istanbul seemed very dangerous. Never had such landing in my life"

Voordelen: "The crew really was excellent! Superb landing. I didnt feel a bump."
Nadelen: "It was a great flight! I could have been upgraded to business class but other than that...superb"

Voordelen: "The crew was NOT amazing, everyone had to walked back to the cabin to ask for water because not a single staff person would go check on us when we pushed the help button. I my self pushed it because I needed water to take my medicine and they ignored me until I walked my self to the back of the plane and asked for some water. Everyone was back there laughing having a good time while many of us were calling them over for help and they didn’t care."
Nadelen: "Staff doing their job would have been nice"

Voordelen: "Late boarding ruined everything !!"
Nadelen: "Late boarding! Crew lack of customer service skill! Food wasn’t good enough as well! ....etc"

Voordelen: "Crew was fine. Below Air France better than American airline"
Nadelen: "Had a lo layover in Casablanca (landed at 830 and left at 5) and they lost my bag."

Nadelen: "Long delays leaving NY JFK and leaving Casablanca (waiting for passengers on a connecting flight) and after landing at JFK. This makes it a very long day returning to NYC. Everything else was excellent (crew, equipment, entertainment, food)."

Voordelen: "Crew was great"
Nadelen: "They could have not been 2.5 hours late leaving my origin city and causing me to miss both of my connecting flights"

Voordelen: "Not really good. Starting from the ticketing, not friendly, late on take off and landing as always"
Nadelen: "Travel with Air France or British"

Voordelen: "I was eventually brought to my original destination"
Nadelen: "Missed my connecting flight because there was a delay in boarding. Staff did not make any announcement stating that people who do not have connections to please wait so that people in my situation can possibly make their original connection (neighbor same problem). Poor explanation for lost luggage"

Voordelen: "Nothing"
Nadelen: "Extreme lack of communication about boarding. First flight was delayed and second flight started boarding and left over an hour later than scheduled, but again no communication to explain what was going on. Absolutely one of the worst flying experiences I've ever had. Would 100% NEVER recommend this"

Nadelen: "The company organization, the staff and treatment are horrible from start to Checking out at auntie arrival with the airport authorities."

Voordelen: "Nothing"
Nadelen: "I had to run all over the airport, go through customs and security run to my gate because my flight was delayed 2 hours + I lost my luggage"

Voordelen: "Amenities"
Nadelen: "Delayed flight"

Voordelen: "Flight on time. No turbulence."
Nadelen: "No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old."

Voordelen: "The flight is great once you are through security."
Nadelen: "The airport experiance is not for the faint of heart"

Voordelen: "New plane and good pilot - smooth take off/landing"
Nadelen: "Delayed departure, long boarding process, and unfortunately my entertainment system was not working"

Voordelen: "Timeliness of food and cleaning up."
Nadelen: "Crew's short patience with customers"

Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"

Voordelen: "The crew was responsive to needs that came up."
Nadelen: "The flight was delayed by an hour and we didn’t actually leave for two hours because the boarding process was so disorganized. They had us line up over an hour before we could actually board the plane. People are so irritable that a shouting fight broke out in the process. The screens on the back of the seats work inconsistently. No wifi. And this was on the Dreamliner! not the worst flight I’ve been on but negatives definitely outweighs positives."

Voordelen: "Terrible customer service. There was a huge difference between the crew from my trip sep1st ti this time. Crew never bring you something you ask for and they just say yes and you never see them again. I asked for a tea refill and the guy said ok let me check if there is enough to give refill and never got back to me. I asked the other attendant for a cup of water and took over 45min and I had to go ask for it by myself and got the water like if I am receiving gold. I will never go back with Royal sirMoran. I barely understood why people always complain about this company.."
Nadelen: "entrainment, comfort and music."

Nadelen: "An old woman took my seat!"

Voordelen: "Friendly staff, nice cabin, good movie selection"

Voordelen: "Nothing"
Nadelen: "Poor general service. No accommodation. Poor food. Delay flight. Poor customer service."

Voordelen: "Nothing"

Voordelen: "Nothing"
Nadelen: "The lack of communication about my flight being delayed 10 hours after arriving at the airport at 3am. Then when we finally left I was not informed of the 25 hour layover in Morocco and I did not have anything with me for an overnight trip. The airlines did not consider this and refused to allow me to get my luggage. By the time I got to my hotel after being given the run around for 2 hours, all of the stores were closed for me to purchase toiletries and the room had no towels. The meal the hotel offered was not edible and I had to purchase food on my own. I was originally suppose to land in NYC Saturday at 6:30pm, but if all goes as planned I will arrive in NYC Monday morning at 1:30am. The staff with this airline was not helpful, very rude, and one of the staff told me it was my problem that I could not get to the hotel they assigned to me."

Voordelen: "Boarding process, check in process."
Nadelen: "Delayed flight, no entertainment, food same thing."

Voordelen: "Timely departure from Casablanca, fast boarding service."
Nadelen: "At the Check in in Laayoune the attendant could not register the whole of my trip with the fidelity number. The snack on board is always the same, cheese sandwich, which could be made with better bread, wrap, chiabata, etc. Very bad."

Voordelen: "Business class seats were comfortable. A meal was served despite the short duration of the flight. The had wine, but you had to ask for it. Maybe because it's Ramadan, I don't know."

Voordelen: "It was a very short flight. Nice and pleasant"

Nadelen: "Worst airline ever!"

Voordelen: "The flight was excellent."
Nadelen: "The transit procedure is poor. There is a need to review this process."

Nadelen: "Entertainment didn’t work—it was the worst."

Voordelen: "Nothing"
Nadelen: "The airline cancelled one leg of our flight and then we had to apply for the money back for remaining legs, as they refused to be flexible on the rest of the trip. Instead of offering any help, it was down to us to call their call centre and ask for them to do something about it. At first they didn’t even understand their own cancellation and in the end they refused to do anything. We had to get lastminute.com to sort it for us, and in the end we got our money back. Only after chasing for a second time though! Definitely would not recommend this airline."

Voordelen: "Flights were on time. No delay."
Nadelen: "N/A"

Nadelen: "When we arrived at the gate, we were told that another bus would come for us. It never showed up and no one came to help us. So we missed the flight. We tried all afternoon to get placed on the next flight out. The ticketing office told us we needed a supervisor to approve the changes to our reservation. We were informed all the supervisors were in the back office watching the futball matches and that we would have to wait. We were told if we don't get the supervisors approval, we will have to buy a new flight at full price. So we waited for many hours. Finally the night supervisor came out and told us that he can't do anything. He said the day managers would've been the ones to help us. They've already gone home after the football game ended. They wanted to charge us $840 USD each for new tickets"

Voordelen: "Nothing"
Nadelen: "Royal no good since they keep my money i paid for my ticket because I didn't show up at the airport by accidentally that I been sent in different airplane! They cancelled my name on the board for go back home and they said I have to paid again since They' won't t refund my money I had to paid again to return back home! very poor customer service No Cap closed for me to read English and staff was rude!"

Voordelen: "A few extra seats...."
Nadelen: "Which were needed since multiple tv screens didn't work, floors were wet from cleaning etc. when you ask for water, they tell you to get it yourself. We taxied for over 40 minutes. Really rough landing!!!!!"

Voordelen: "We arrived safely."
Nadelen: "A majority of the staff was rude. The plane was outdated. There was no in flight entertainment."

Voordelen: "We arrived safely."
Nadelen: "A majority of the staff was rude. The plane was outdated. There was no in flight entertainment."

Voordelen: "Crew was very professionnal"
Nadelen: "Non screens to watch a movie. Food was average at best. Need to improve on créativité.."

Voordelen: "For thé price paid couldn t expect more. Problèmes is with all thé Airlines....more and more expensive with much les services..."O TEMPORA O MORES..." Would say the Roman...."
Nadelen: "Connecting time in Casablanca too short even airport is not big but control is Also very ong..."

Voordelen: "It landed about on time"
Nadelen: "Boarding was late, the planes were disgusting and the food was almost as bad as the plane"

Voordelen: "food is super!!! bravo"

Voordelen: "Plane was empty and trip was comfortable."
Nadelen: "They need more movie options and shouldn't edit everything."

Voordelen: "Flight and crew were great"
Nadelen: "They lost my luggage and then to get it back? Zero customer service -I needed American Express to resolve the issue"

Voordelen: "Nothing."
Nadelen: "The overall attitude of the airline staff"

Voordelen: "On time flight, did not lose luggage."

Nadelen: "I did not like the security process in Casablanca. Very antiquated."

Voordelen: "Nothing"
Nadelen: "Service Absence of tv Food Temperature"