Vind goedkope vluchten van Brussel naar Raleigh

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Nadelen: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Voordelen: "The crew was perfect"
Nadelen: "No wi fi on the plane."

Voordelen: "Very friendly crew"
Nadelen: "In-flight system had some errors"

Voordelen: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Voordelen: "Despite being a short flight, they gave food"
Nadelen: "Nothing. All ok"

Nadelen: "New variety of food"

Voordelen: "Amazing crew and on time flight"
Nadelen: "None"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Nadelen: "Explain me to take the bag on time.it was almost left in the airport."

Voordelen: "The entertainment options were great."
Nadelen: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Voordelen: "Had decent room space seats comfortable"
Nadelen: "My luggage could have arrived for a start"

Voordelen: "Crew was nice."
Nadelen: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Voordelen: "Air. France usual"
Nadelen: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Voordelen: "The cue lines per zone are a brilliant idea!"

Nadelen: "The flight delayed for 2xhours from Paris to Cincinnati"

Nadelen: "boarding wasn't good."

Voordelen: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Voordelen: "Liked the transfer"

Voordelen: "Nothing"
Nadelen: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Voordelen: "Flight on time"
Nadelen: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Voordelen: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Nadelen: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Voordelen: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Nadelen: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Voordelen: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Nadelen: "Nothing to complain about."

Voordelen: "Great service and food."
Nadelen: "Tv screen is resolution is to low. Hard to see details."

Nadelen: "I didn’t have time to make it through customs. Missed my flight"

Voordelen: "Their evacution video is interesting"
Nadelen: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Voordelen: "Great food (Economy class). Good Service"
Nadelen: "Not enough bathrooms on Economy class area due to aircraft design."

Voordelen: "Nothing"
Nadelen: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Voordelen: ". Budget airline with no legroom or extras"
Nadelen: "See above. Nothing specific to like."

Voordelen: "Very good male crew member. Pilot genuinely apologetic for the delay."
Nadelen: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Voordelen: "nice drink selection on board flights"
Nadelen: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Voordelen: "Crew were pleasant most of the time"
Nadelen: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Voordelen: "The service was very professional."
Nadelen: "Everything went well."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "Plus seat was good. On board crew was nice."
Nadelen: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Voordelen: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Voordelen: "Speed, courtesy of the flight attendants"
Nadelen: "Landing was a bit rough, understandable due to the weather."

Voordelen: "Punctual, not crowded."
Nadelen: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Voordelen: "None"
Nadelen: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Voordelen: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Voordelen: "Friendly staff"
Nadelen: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Nadelen: "My baggage was broken"

Nadelen: "There are always delays. Today it was that internet was down."

Nadelen: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Nadelen: "Air France lost my luggage and they can't find it in the computer system."

Voordelen: "Getting there on time despite delay"
Nadelen: "entertainment had very old media and no recent additions. Crew was not very organized"

Voordelen: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Nadelen: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Voordelen: "Boarding was very efficient"
Nadelen: "Losing my luggage after checking it at the gate when volunteers were needed."

Voordelen: "Fell asleep"
Nadelen: "Nothing"

Nadelen: "Major turbulence made the flight miserable"

Nadelen: "Seats were changed twice for this flight. It was very cold on the flight"

Voordelen: "Nothing"
Nadelen: "Flight status"

Voordelen: "Short flight. Great helpers with my mom!"

Nadelen: "The flight was delayed for over 2 hours because of a reported maintenance issue with the aircraft but was originally delayed because of not having flight attendants available. When the flight attendants did finally arrive they all had an attitude of wishing to be anywhere but on this flight. The lead flight attendant even got into a verbal altercation with the gate agent demanding help getting people's bags into the overhead compartment because she was "injured" & not supposed to be at work. All in all a quite dissatisfying experience but not an uncommon one with this airline & this airport. I will use both only when I have absolutely no other options."

Nadelen: "Another American Airlines delay"

Voordelen: "Nice gate agent was holding the plane for some of us who were running from International connections"
Nadelen: "Wish the plane was a little cooler while passengers were boarding"

Nadelen: "delayed and lost luggage! thanks"

Nadelen: "Landing"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "Comfortable cabin temp, great in flight entertainment, and excellent flight attendants."
Nadelen: "Nothing actually. It was a very enjoyable flight."

Voordelen: "Food and service was very good."
Nadelen: "Relocating us to vacant seats so that we weren't crammed all together."

Voordelen: "Flight attendants were very attentive"
Nadelen: "Limited leg room for such a long flight. The person in front of my husband reclined their seat and he could barely move for the 8 hour flight. Check in process at Heathrow was not wonderful as there was plenty of seats but were not open for people to sit in. It was not pleasant holding a 33 pound toddler waiting in 30 minute line"

Nadelen: "Entirely too crowded."

Nadelen: "Least favorite leg of the trip. The seats were super tight with very little room. The crew was the least friendly I have met. The food was the least pleasing I have ever had."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Good food service and friendly crew. No waits in line for bathrooms."
Nadelen: "That my bag was overweight and I would have to get out of line and go to another section of the airport to rearrange my luggage, which would make it too time consuming. Had no choice but had to pay the steep charge!"

Voordelen: "Finnair uses the American Airlines flight for this destination. Non-stop flight Raleigh to Heathrow (round trip).. Fantastic, on time and comfortable aircraft."
Nadelen: "It would have been easier to book our seat assignments if Fdfinnair had directed us to contact American Airlines directly to get seat assignments. Could not pre-select through Finnair. If you did not want the meat meal the vegetarian meals on both flights included mushrooms...not into fungi."

Voordelen: "Exit Row Seating"
Nadelen: "Delayed Flight 1 hour and 20 minutes"

Voordelen: "Flt attendent was really nice, friendly, courteous"
Nadelen: "Flt not on time. A/C did not work properly."

Voordelen: "Flight was delayed slightly, but pilot made up most of the time in the air. Everyone was polite and flight was totally uneventful."
Nadelen: "Seat headrest was weird. Made flight slightly uncomfortable."

Voordelen: "Great crew"
Nadelen: "FLIght delayed"

Nadelen: "Plane not ready to go because of missing trash bags"

Voordelen: "The smooth boarding process and the enterainment."
Nadelen: "The limited food option. In general, there's not much vegetables. The food is either a pasta dish (quite heavy) or a meat dish with potatoes or rice."

Voordelen: "Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well."
Nadelen: "No interactions with the crew this time. Boarding is okay."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Nadelen: "Broken in-flight entertainment system, broken ac plug, broken arm rest"

Nadelen: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."

Voordelen: "Cheap seat had leg room"

Voordelen: "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
Nadelen: "See above"

Voordelen: "on time"
Nadelen: "very cold"

Voordelen: "LIKED NOTHING. 5.5 hour delay on a redeye?! What's to like?"
Nadelen: "EVERYTHING was poorly handled by AA for this delay. You're at LAX, no pilot? no 1st officer? Where's the planning? And we boarded the plane on time, deboarded the plane, they gave us warm drinks and pretzels and cookies to tide us over. 5.5 hours later? we take off. Nothing AA did was done right for the customer."

Voordelen: "We were able to be put in an exit row which was great - especially since my husband and I are very tall and it was a cross-country flight."
Nadelen: "I find it ridiculous that on a cross-country flight they can't even offer pretzels or peanuts. There was NOTHING!!!! I have been on short hops on other airlines and you get something."

Voordelen: "Direct Flight from LAX to RDU on a redeye."
Nadelen: "Delayed 5.5 hours at LAX. Boarded on time, waited at gate for 1.5 hours and then had to get off. During our delay waiting for a 1st Officer, the Captain times out. NO BACKUP CAPTAINS or 1st OFFICERS AT LAX? Then miraculously during our 3rd hour waiting for a Captain they discovered the 1st Officer was going to time out. So, rather than KNOW this while searching for a Captain, they waited for 3 hours and then had to find a 1st Officer to fill in. Result 2.5 more hours of delay. Even the Flight crew was in disbelief on this one. I think we should all get reimbursed and triple miles for this snafu. Not weather or mechanical - just poorly managed time -- BY A MAJOR AIRLINE - INEXCUSABLE!"

Nadelen: "Plane was delayed by 4 hours due to mechanical issues"

Voordelen: "Flight was on time and service was good"

Voordelen: "Sat in the exit, very nice and comfortable Crew was very well dressed and polite"
Nadelen: "Boarding was very disorganized Flight was almost an hour late After getting on the plane, there was at least another 20 minute delay"

Voordelen: "Great movie selection, including ones currently in theaters."
Nadelen: "Only received pretzels for snacks, while others received cookies."

Voordelen: "I was able to fall asleep and we didn't have to wait at the dock very long. Arrived on time and no delays."
Nadelen: "They flight attendant I had who took my drink order seemed distracted and basically threw my pretzels down on my tray table."

Voordelen: "The service was excellent, and we arrived ahead of schedule."

Voordelen: "No delays, speedy boarding and off boarding."
Nadelen: "Nothing..it was great."

Voordelen: "Flight was on time"
Nadelen: "Boarding is typical disorderly. Seating us getting smaller."

Voordelen: "Baggage handling is very slow. Speed it up with baggage manager changes."
Nadelen: "Baggage handling is very skow."

Voordelen: "Great customer service and attention"
Nadelen: "No inflight entertainment"

Voordelen: "The crew were friendly"
Nadelen: "Bad seating system you can have a front of plane seat, but be boarded last. That creates personal items from being able to be placed near your seat and forced to put in bins at back of plane. That means waiting for entire plane to unboard before getting personal items"

Voordelen: "On time"

Voordelen: "Was delayed over 3 hours"
Nadelen: "Delayed over 3 hours"

Voordelen: "That I made it alive."
Nadelen: "I lost my keys and not one single person has contacted me about my lost set of keys, even when I left my contact info with them."

Voordelen: "Nothing"
Nadelen: "Flight delay, awful boarding, had to switch planes, no entertainment, no free wifi"

Voordelen: "The check-in and boarding process and time was great and quick, respectively. And the crew was quite friendly and courteous. Also, our luggage was waiting for us once we deplaned (could be due to low level of travellers)."
Nadelen: "Nothing really. This was by far the best and fastest flight door-to-door."

Nadelen: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"

Voordelen: "L’embarquement s’est fait très rapidement"
Nadelen: "Retard du vol. Deux en deux (retard le 4 octobre pour l’Islande et le 19 octobre, retard pour Montréal). Des agents de bord qui ne parle pas un mot de français pour un vol en direction de Montréal. C’est inacceptable et c’est régulier sur air Canada. Je suis vraiment déçue de cette compagnie et je vais essayer d’éviter le plus possible."

Nadelen: "Pas de repas d'inclus"

Voordelen: "Le support offert par rapport à mes baggages"

Nadelen: "Didn't take this flight because a fire broke out in the terminal. I got rebooked to almost 24 hours later and a friend I was flying with got rebooked 36 hours later. Customer service at the airport was not willing to help us and we could not connect to customer service on the phone."

Nadelen: "Nous avions des billets avec united Airlines pour finas’ Se remdre compte que nous avons été changé sans le savoir avec air canada qui n’est théoriquement pas la même compagnie et donc qui ne se trouvait pas dans le même terminal... beaucoup de perte de temps ..."

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "Nothing"
Nadelen: "I didn’t like anything about this flight, except that we arrived safely. I had the last seat, next to the toilet, and that container or whatever it is, was dirty. Every time someone flushed, I was bathed in the smell of urine. It was raining in Toronto; consequently, my checked bag was wet through. I’m glad I was coming home rather than arriving at a vacation destination, where all my stuff would’ve been wet. I’d like to see some effort put into keeping my bag dry. Also, the passengers had to slog through the rain to get on the plane!"

Voordelen: "Même assis à l'arrière, l'espace pour les jambes est résonable. Rien à voir avec les boing 777."
Nadelen: "Rien."

Nadelen: "My SAS flight (which was operated by Air Canada) was delayed by more than 2 hours. A friend who was a fellow passenger was charged for 1 piece of baggage. She should have gotten a break from the baggage fee because of the delayed departure. That's another thing. Why is it that some passengers (like my friends and I) didn't have to pay for our checked baggage, but some passengers (like my other friend) had to fork out a fee for her checked baggage? While we were waiting for our trash (after our meals) to be picked up by a lady crew member, she took so long chatting with a couple of passengers that we had to wait a few minutes before she can get our trash. By then I was dying to get to the bathroom and nearly had an accident as a result. In the future, I'll try to avoid flying with any SAS flight (operated by Air Canada) if I can help it."

Nadelen: "L'agent de bord ne parlait pas français et il faisait très froid dans l'avion"

Voordelen: "Convenient quick. No stop overs"
Nadelen: "could have used more room"

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "Crew was helpful in answering questions"
Nadelen: "The only food served was a pay option only."

Nadelen: "Aucune place pour les jambes."

Nadelen: "The wifi never worked and the attendant did not really care"

Nadelen: "Devoir payer pour un repas , même pas de petite collation offerte"

Voordelen: "L’embarquement s’est bien déroulé, le vol était à l’heure."
Nadelen: "L’équipage avait des sourires forcés et était plutôt bête avec les gens, ça paraissait qu’elles n’avaient pas le goût de travailler. Aussi aucun repas ou au moins snack servis sur un vol de presque 5h, c’est assez cheap, on a eu droit une fois des rafraîchissements, sinon de l’eau seulement. Aux prix qu’on paie nos billets, on devrait avoir un meilleur service et un sourire. Ça fait dur comparé à d’autres compagnies aériennes."

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "Good selection of movies"
Nadelen: "Very cramped seats, demanding flight attendants, some where unprofessional/didnt do job well"

Voordelen: "Beaucoup de temps d’atte Avant de passer la sécurité et les douanes on nous laisse attendre et on a pas beaucoup de temps même pas le temps d’ Prendre un café"
Nadelen: "Le délai entre les deux avion"

Voordelen: "Embarquement rapide"
Nadelen: "confort de l'avion"

Nadelen: "Put on Turkish air landed 12 hrs late lggage still missing"

Nadelen: "Retard de 7h à l’aéroport de Hong-Kong! Donc attendu 11h ( on avait une escale de 4h au départ) on a eu de la misère à se faire payer un repas à l’aeroport....c’etait Un bol de ramen sans breuvage...."

Nadelen: "J'aurais apprécié au moins une petite collation sur un vol de cette durée."

Voordelen: "l’écoite et l’aide offerte surtout avec un bébé et beaucoup de bagqges"

Voordelen: "La synchronisation des vols n’étaient pas stressant"

Nadelen: "Pas de place, pas de nourriture inclus, retards dans les vols, bagage perdu. Un cauchemar!!!!"

Nadelen: "The plain had been siting at the gate when I arrived 1.5 hours early...trouble was the flight crew did not show up on time. the flight left 2 hours and 45 minutes late. Even after we all boarded, they made an announcement that we were ready to go, but still needed a pilot. If I was this late, I'd be in serious trouble."

Voordelen: "J’ai apprécié la gentillesse des agentes de bord. Le vol s’est très bien passé."
Nadelen: "Les points moins agréables sont la connexion à votre application. Il m’a pris 30 minutes avant d’avoir accès au menu du lecteur électronique. Puis, le service des agentes leur du premier vol était ordinaire. J’ai demandé à deux reprises un verre d’eau. La première fois, j’étais un fantôme. Elle n’a que servit la personne à côté de moi. La deuxième fois, elle avait oublié."

Voordelen: "Not much"
Nadelen: "We are people, just be kind. Asking to be treated in a friendly respectful manner seems to be impossible for Air Canada! I thought Canada was known to be friendly and polite, if that’s true, Air Canada should change its name! They are experts at treating people unnecessarily badly. It’s shocking to witness and harsh and rude shouldnt be descriptors of any company’s customer service agents, especially one who represents a country!!"

Voordelen: "On time"

Voordelen: "Le personnel l’avion et la propreté"
Nadelen: "Les repas pourraient être plusnsavoureux"

Voordelen: "Il y a des écrans meme pour des vols courts c’est très pratique. L’avion est confortable"

Nadelen: "45minutes pour mon fauteuil"

Voordelen: "I like that they are Canadian"
Nadelen: "I don't like how unhelpful they are, their food, their staff, the way they treat clients etc. Seriously my least favourite company to fly with. I'd rather pay extra and fly WestJet anyday!"

Voordelen: "Le vol était à l'heure et le personnel compétent."
Nadelen: "Mon système de divertissement ne fonctionnait pas."

Voordelen: "Crew member"
Nadelen: "Audio Jack a little bit broken"

Nadelen: "t took the crew 3 hrs on the tarmac to figure out the plane was unsafe to fly!"

Voordelen: "Vol confortable. Personnel accueillant et gentil"
Nadelen: "Petit déjeuner minimal"

Nadelen: "Délais de deux heures sans vraiment connaître la vrais raison"

Nadelen: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."

Voordelen: "Food was good. Flight staff was pleasant."
Nadelen: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."

Voordelen: "Overall a great experience."

Nadelen: "Trop serré pour les jambes Nous sommes restés pris sur le tarmac en raison de la pluie lors de notre arrivée."

Voordelen: "As we approached Raleigh ~3:15am, over 4.5 hours late, the pilot apologized for the delay, which was thoughtful of him. And we arrived in one piece, so that was good too."
Nadelen: "While waiting for the flight, I whined on FB about our probable delay, and a friend responded with "I'm guessing that you're crammed at the end of that terminal hallway with about 10 other gates of people with no airplanes, no information, and 2 AC employees." Spot on. Apparently such delays, understaffed gates, and failures to communicate with passengers are par for the course. Friend even predicted the free bagels AC would eventually offer at the restaurant that closed 3 hours before our flight finally left. He didn't predict the multiple announcements about assorted other flights not having functional restrooms so please pee before boarding."

Nadelen: "Nalgré avis donné à l'agent de bord de l'état d'ébriété de 2 passagers, ces derniers ont reçu 7 vodka tonic. L'agence connaissait car clients réguliers. Ils avaient de la difficultés à descendre de l'avion. Déplorable."

Voordelen: "Nothing"
Nadelen: "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."

Voordelen: "I hated both my trips with Air Canada. I payed extra for a better seat and the one I got was dirty. The tv was NOT working. On top of the 5 hours delay, I hated all the experience. The attendants messages is never clear and focus. It's like Air Canada is employing teenagers with NO work etics or professionalism. I am a frequent flyer and will NEVER flew with Air Canada again. The cheap ticket is not worth the cheap aircraft and cheap service I received."

Voordelen: "I didn’t like a thing! I cancel that flight a month ago, you said your were going to pay me back but I haven’t receive my fund. I have been back in America for month. Everyday I call nobody pick the phone or I’ll be on hold for hours until I hangup"
Nadelen: "What you can do better answer the phone and give me my money back."

Nadelen: "Making enough room for the seat to relax especially the long flight"

Voordelen: "Nothing"
Nadelen: "The food! And 21 yo to drink let 18yo drinks"

Nadelen: "The seats were uncomfortable."

Nadelen: "It would have been great but they ran out of Buffalo Trace halfway through the flight - or that is the line from flight attendants"

Voordelen: "Nice flight. Easy check-in and boarding, friendly staff"

Voordelen: "good on time flights:"

Voordelen: "The roominess of the plane. Awesome."

Voordelen: "Nothing special, decent food and drinks, movie selection is always good"
Nadelen: "Like all airlines seats are uncomfortable like human livestock transported across the ocean"

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "The plane was very old. No outlet to plug electronics. Small screens for video"

Voordelen: "Nothing"
Nadelen: "Sinister manager at denver, inconsistently executed ski bag policies. we bought the extra legroom seats, only to find we were placed in separated middle seats at the back of the plane. When we spoke to a flight attendant about the mistake, she told us we could get off the plane and complain to the front desk...."

Voordelen: "I finally got home."
Nadelen: "Because of the delayed flight from Munich, I missed my connection to RDU. When I arrived at the gate minutes after they closed the door, they did nothing to help. The gate agent directed me toward the United help desk, which in turn did nothing. After telling me it was not their problem because the delay was Lufthansa's fault, they finally gave me a telephone number to call Lufthansa. That number, as it happened, was incorrect."

Voordelen: "Good food, entertainment options, communication from pilot"
Nadelen: "none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed."

Voordelen: "The efficiency and professionalism was excellent. Both legs of my trip went great!"

Voordelen: "Attendants were nice"
Nadelen: "Made me check my carry on to destination when lots of people had carry one same size as mine"

Nadelen: "food"

Voordelen: "Crew ROCKED!"
Nadelen: "N/a"

Voordelen: "food service"
Nadelen: "bagage allowance"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Voordelen: "Better than I expected, given the bad publicity of late"
Nadelen: "My aisle seat has miniscule foot room"

Voordelen: "Custodian found us blankets and water"
Nadelen: "Zero effort in San Francisco after my first flight was delayed leaving Seattle and arriving there late and missing my connection."

Nadelen: "Never made it to destination"

Voordelen: "Nothing"
Nadelen: "Crew, timing"

Nadelen: "I checked in my free bags with with my united access in the check-in counter, no issues. I stand in the gate line for Premier access and the gate crew lady asked me to go and pay for a carry on bag in a very loud voice and asked me to get out of premier access line. When I asked her to take a look at my premier access status, she said stop yelling. Then another man in a suit walks in and first word out of his mouth is not an apology, but a threatening "Don't yell". I just kept walking away from this unqualified person lest it goes out of control. United needs to do a lot better. Just because these gate crew people feel stressed out, they should not take on innocent travelers. Instead of putting a customer under a defensive position, they need to learn to respect the customer. United is training their crew in a wrong way.."

Nadelen: "A gal that sat with me on the first flight had seat 15a on the flight to Raleigh, she gets very sick and needed the window seat....BUT. you folks are so screwed up at ticketing that you NEVER book families together. I've flow with you folks 20 years and its always been a hassle. She was asked to move to the back of the plane (seat 32) a middle seat...where she was sick the whole ride so you could do the "shuffle" of passengers....it's poor business practice. When I have a choice I fly SW now."

Nadelen: "The business class seats are worn and the entertainment options are very limited compared to Delta."

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Voordelen: "We've arrived just on time!! really liked the service"

Voordelen: "Crew was nice"
Nadelen: "The delay after delay, the chaotic boarding"

Nadelen: "I chose Luthansa because I was traveling with a bike and they are usually good about not overcharging however after booking the flight, United took over the flight and they have very unfriendly bike policies (200 each way). Usually I will not fly United because of these policies, I think I am done flying any Star Alliance companies."

Nadelen: "Checking my bag was lousy...lax attention from limited staff and poor attitude of one ticket agent. DC airport was kind of a mess. TSA was disorganized, technology not working, calls for help from TSA officials went unanswered. It seemed strange to me that the airport of our nation's capitol would be so unprofessional. I felt like I kept encountering very unhappy and not so customer-focused staff. Flight itself was fine."

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "Great"

Voordelen: "Everyone was very nice"
Nadelen: "I was up all nite. Could have used a cup of joe."

Voordelen: "The staff was efficient, friendly, funny and honest. Smooth landing, great service. Thank you!"

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Voordelen: "Nice seats and lots of space"
Nadelen: "Rude crew on board"

Nadelen: "Wanted some snacks in between the meals."

Voordelen: "I was impressed with the fact that our crew initiated an alternate route so we could actually get to RDU when things had been pretty dicey. Excellent flying and landing under difficult circumstances."

Nadelen: "Delayed boarding at Munich airport"

Voordelen: "Delayed bc of weather."

Voordelen: "On time"
Nadelen: "Ran out of food choices and plane was dirty , entertainment center locked up and could not use it"

Voordelen: "The seating is cramped."
Nadelen: "The flight was delayed."

Voordelen: "The personal tv"
Nadelen: "Having to pay an extra fee just to watch whatever I wanted"

Voordelen: "Helpful crew when I told them that my right leg was causing me severe pain. I asked them to order a wheel chair for me when the plane landed They did so right away."
Nadelen: "The DVD player at my seat did not work. I was the last one to leave the plane, with the help of some crew members; but no wheelchair was waiting for me. A staff called but was told that no such an order was received and no one was then available to bring me a wheel chair. Later someone in the Cleaning crew made a couple of calls and finally ,10 to 15 minutes later, a wheelchair arrived."

Voordelen: "Good and frequent updates on delays and changes."
Nadelen: "No reasons for delays."

Voordelen: "boarding was efficient and fast; easy check in"
Nadelen: "oversold flight with 16+ standbys multiple flight delays with vague or no explanations"

Voordelen: "The crew was pleasant, the captain was friendly, the chairs were comfortable, and the entertainment options were perfect."
Nadelen: "I had switched airlines, and before boarding, I had to receive a new boarding pass for United, but it was unclear that I had to do this beforehand. The food seemed to be minimal and not thought out."