Vind goedkope vluchten van Brussel-Nationaal naar Santiago de Querétaro

Voordelen: "Perfect"
Nadelen: "Nothing. Flight was amazing"

Voordelen: "The crew was very kind"

Nadelen: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Voordelen: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nadelen: "Move the drapes a few more inches back."

Voordelen: "Almost everything, especially the crew."
Nadelen: "Don’t feel like anything should be better to be honest"

Nadelen: "Boarding was crazy. Could not everyone in the gate area."

Nadelen: "Information on arrival time was not correct"

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Voordelen: "Fantastic gate agents!"
Nadelen: "The food was terrible."

Nadelen: "The KLM crew are always great serving and treating you. Well above many other airlines."

Nadelen: "Fix the damn KIOSKS at Vienna!"

Nadelen: "Not being 1 hour late"

Voordelen: "No delay and nice staff"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Nadelen: "Entertainment"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nadelen: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "KLM staff is great"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Voordelen: "The flight was smooth, the service was friendly, and the food with plentiful."
Nadelen: "Too much activity in the cabin during the flight."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Crew was nice and efficient"
Nadelen: "Economy seats don’t recline enough."

Voordelen: "The crew was very nice"
Nadelen: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Nadelen: "Turn the lights on early making it hard to sleep"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."

Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Nadelen: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Restrooms clean, decent food and drink, nice cabin crew."
Nadelen: "No complaints"

Voordelen: "Friendly crew."
Nadelen: "So many people on a 747!!"

Voordelen: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nadelen: "Nothing to say"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Good entertainment options. Nice flight attendants"
Nadelen: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."

Nadelen: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Nadelen: "Didn’t happen."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "Un mejor trato."

Voordelen: "Excellent flight"
Nadelen: "The food..."

Voordelen: "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."
Nadelen: "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."

Voordelen: "Oui pour le personnel et correct pour le confort"
Nadelen: "Par contre au moment de l achat du vol il m a fait choisir mes sièges dont j ai payé 13$ et quand j arrive à l aéroport il faut choisir des sièges donc j ai payé 68$ pour rien je vais faire annule la transaction chez visa"

Voordelen: "Ce qui m'aurait plu c'est de ne pas être obligée de voyager avec un chien . Qu'est ce que un chien faisait dans un avion en train de voyager avec les passagers? Pas de liesse, et la seule fois que je l'ai vu dans une cage, c'etait pour le transporter c'est pendant le debarquement."
Nadelen: "Pour un vol international de plus de 4 heures est plutôt surprenant, et desagreable, le fait que l'equipage de l'avion n'ait jamais offert de rafraichissements pendant le vol (never mind de nourriture). Il a fallu que les passagers demandent, à la pièce, d'avoir quelque chose à boire, pour en avoir"

Voordelen: "I was at premier class . Very comfy. Dreamer line are excellent and the service too."
Nadelen: "Nothing"

Voordelen: "Crew members gave out extra snacks toward the end of the flight."

Voordelen: "I really like how the crew treated customers. Also they offer food during the flight. Many type of drink. There is enough space for everyone feeling comfortable."

Voordelen: "Divertissement"
Nadelen: "L’avion est parti sans moi et 4 autres passager sans avoir fait d’appel final"

Voordelen: "Great entertainment, nice crew members, easy boarding."
Nadelen: "Good flight even though we had to go back to the gate for an issue."

Voordelen: "Repas à bord Personnel courtois"

Nadelen: "Un lounge skyte au t4 de Cancún aurait été top"

Nadelen: "Le personnel a l’enregistrement préfère parler entre eux plutôt que vous apporter de l’attention. ces personnes ne devraient pas travailler au contact des clients."

Voordelen: "Personnel très aimable. Cabine moderne et fonctionnel. Siège confortable."
Nadelen: "Les sièges business devrait être un petit peu plus large au niveau des épaules en position lit. Mes épaules touchées des 2 côtes. Aussi prévoit un petit peu plis de place au niveau des pieds aussi en position lit."

Voordelen: "Everything on time and comfortable...."
Nadelen: "Nothing"

Voordelen: "le personnel très professionnel et affable. La traduction anglaise manque de volume et très difficile à entendre sur les 4 avions"
Nadelen: "Le confort des sièges et la station de divertissement très médiocre"

Voordelen: "À l'heure. Personnel sympathique!"

Nadelen: "En arrivant à Montréal, il n'y avait pas de fauteuil roulant pour mon épouse. Elle a du marché tout l'aéroport jusqu'à la douane ce qui est très long pour quelqu'un d'anticiper. C'est la seule place où nous avons du nous débrouiller seul."

Nadelen: "Etre à l'heure"

Nadelen: "Telling the truth and giving the correct information! The computer did not give us updated information! If I can help it I won’t fly Aeromexico ever again."

Voordelen: "Complimentary food and drink, including one serving of alcohol if desired. Wonderful touch!"
Nadelen: "I just happened to be in a seat directly in front of the emergency exit, so it did not recline. This was not very comfortable, but understandable. However, there should be an alert about this feature when booking flights."

Voordelen: "Confort de l’avoin"
Nadelen: "Rien"

Voordelen: "Le confort des sièges étaient passable peut-être est-ce normal après 5 heures de vol"

Voordelen: "Personnel souriant et aimable."
Nadelen: "Une seule toilette fonctionnait durant le voyage. Beaucoup d’attente pour les utiliser."

Nadelen: "Flight was delayed, it took very long boarding and getting off the plane. People was standing when plane still taxiing and crew didn’t do nothing."

Nadelen: "Asked for orange juice and got sweetened orange water, you can do better."

Nadelen: "Nous avons dû attendre plus d'une heure sans nouvelles avant de se faire dire que nous aurions encore 1 h de plus de retard. Nous sommes partie avec près de 3 h de retard. Les écrans tombaient en panne de tous les passagers et l'équipage semblaient ne pas s'en soucier. Pourtant un redémarrage a réglé le problème. (fait a la demande des passagers)."

Voordelen: "Vol pas trop long."
Nadelen: "Délai d'embarquement et pas de divertissement."

Voordelen: "Espace dans l'avion. Divertissement."
Nadelen: "Pas de choix de repas."

Voordelen: "Ce n'est pas la première fois que nous voyageons avec AeroMexico. Nous avons toujours eu un voyage satisfaisant pour un prix excellent."

Voordelen: "we arrived"
Nadelen: "lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service."

Voordelen: "All waa good and timely. Comfortable and the crew very nice"
Nadelen: "I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right"

Voordelen: "The service and attention to the customer"
Nadelen: "N/A"

Voordelen: "Super vol"

Voordelen: "Efficient and respectful staff. Treat to have wine with the pasta dish that was served."
Nadelen: "I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima."

Nadelen: "."

Voordelen: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Nadelen: "Nada."

Nadelen: "I tried t change my departure day but they told me that I was not possible so I lost the flight"

Voordelen: "Le service et la nourriture !"
Nadelen: "Le confort des bancs"

Voordelen: "Le service et la nourriture"
Nadelen: "Le confort des bancs"

Nadelen: "The flight was never listed on any airport screen and the gate was not provided on my boarding pass (this was after I couldn't get a digital boarding pass for no reason that was ever explained to me). Stressful and frustrating experience."

Voordelen: "Great service, very professional!!"

Nadelen: "Annulation du vol de retour apres un no-show à l’aller. Aucune information de leur part. J’ai du racheter 3 billets d’avion, plus de 2000$ de frais. Derniere fois avec cette compagnie."

Voordelen: "Food, entertainment, comfort,"
Nadelen: "Crew was really RUDE"

Voordelen: "Un check-in incroyable, un personnel très attentionné de l'enregistrement à la porte d'embarquement. Vol avec 1 heure d'avance sur le nouveau Boeing Dreamliner. Diner copieux, service de boissons à répétition. Espace pour les jambes entre les sièges."
Nadelen: "Le système de divertissement n'est pas le meilleur (contrairement à Emirates ou British Airways)."

Voordelen: "Amazing service, clean plane, complimentary food and drink included is a great perk. Too bad other airlines don't treat you this well! My first choice for all future flights to Mexico. Gracias AeroMexico."

Voordelen: "Nada"
Nadelen: "Cancelo mi vuelo cuando abortamos"

Voordelen: "Friendly flight attendants, good service."
Nadelen: "Entertainment system didnt work on the way to Mexico."

Voordelen: "Boarding was quick and easy. We were off the ground in no time. The flight was very smooth. Very little turbulance"
Nadelen: "Overall comfort and seating was poor. The seats are too narrow and too close"

Voordelen: "we flew clase premier and really enjoyed it. there was cheese and wine to start, then a chicken breast with potatoes along with a courgette salad and then asparagus on the side. the movie selection was good, the seats were comfortable... we were very happy with it."
Nadelen: "nothing"