Vind goedkope vluchten van Brussel-Nationaal naar Mexico

Voordelen: "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."
Nadelen: "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."

Voordelen: "Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!"
Nadelen: "No dislikes"

Voordelen: "Oui pour le personnel et correct pour le confort"
Nadelen: "Par contre au moment de l achat du vol il m a fait choisir mes sièges dont j ai payé 13$ et quand j arrive à l aéroport il faut choisir des sièges donc j ai payé 68$ pour rien je vais faire annule la transaction chez visa"

Voordelen: "Ce qui m'aurait plu c'est de ne pas être obligée de voyager avec un chien . Qu'est ce que un chien faisait dans un avion en train de voyager avec les passagers? Pas de liesse, et la seule fois que je l'ai vu dans une cage, c'etait pour le transporter c'est pendant le debarquement."
Nadelen: "Pour un vol international de plus de 4 heures est plutôt surprenant, et desagreable, le fait que l'equipage de l'avion n'ait jamais offert de rafraichissements pendant le vol (never mind de nourriture). Il a fallu que les passagers demandent, à la pièce, d'avoir quelque chose à boire, pour en avoir"

Voordelen: "Crew were nice and attentive, smooth flight."
Nadelen: "Bag fees, food was uneatable and lack of ability to choose seats, all are narrow! Going through security a nightmare as usual. Definitely last choice when flying to/from Miami."

Voordelen: "Divertissement"
Nadelen: "L’avion est parti sans moi et 4 autres passager sans avoir fait d’appel final"

Voordelen: "Repas à bord Personnel courtois"

Nadelen: "Un lounge skyte au t4 de Cancún aurait été top"

Nadelen: "Le personnel a l’enregistrement préfère parler entre eux plutôt que vous apporter de l’attention. ces personnes ne devraient pas travailler au contact des clients."

Voordelen: "Personnel très aimable. Cabine moderne et fonctionnel. Siège confortable."
Nadelen: "Les sièges business devrait être un petit peu plus large au niveau des épaules en position lit. Mes épaules touchées des 2 côtes. Aussi prévoit un petit peu plis de place au niveau des pieds aussi en position lit."

Voordelen: "le personnel très professionnel et affable. La traduction anglaise manque de volume et très difficile à entendre sur les 4 avions"
Nadelen: "Le confort des sièges et la station de divertissement très médiocre"

Voordelen: "À l'heure. Personnel sympathique!"

Nadelen: "En arrivant à Montréal, il n'y avait pas de fauteuil roulant pour mon épouse. Elle a du marché tout l'aéroport jusqu'à la douane ce qui est très long pour quelqu'un d'anticiper. C'est la seule place où nous avons du nous débrouiller seul."

Nadelen: "Etre à l'heure"

Voordelen: "Confort de l’avoin"
Nadelen: "Rien"

Voordelen: "Le confort des sièges étaient passable peut-être est-ce normal après 5 heures de vol"

Voordelen: "Personnel souriant et aimable."
Nadelen: "Une seule toilette fonctionnait durant le voyage. Beaucoup d’attente pour les utiliser."

Nadelen: "Nous avons dû attendre plus d'une heure sans nouvelles avant de se faire dire que nous aurions encore 1 h de plus de retard. Nous sommes partie avec près de 3 h de retard. Les écrans tombaient en panne de tous les passagers et l'équipage semblaient ne pas s'en soucier. Pourtant un redémarrage a réglé le problème. (fait a la demande des passagers)."

Voordelen: "Vol pas trop long."
Nadelen: "Délai d'embarquement et pas de divertissement."

Voordelen: "Espace dans l'avion. Divertissement."
Nadelen: "Pas de choix de repas."

Voordelen: "Ce n'est pas la première fois que nous voyageons avec AeroMexico. Nous avons toujours eu un voyage satisfaisant pour un prix excellent."

Voordelen: "Super vol"

Voordelen: "They provde fod and dinks"
Nadelen: "Baggage fees"

Voordelen: "Le service et la nourriture"
Nadelen: "Le confort des bancs"

Voordelen: "Le service et la nourriture !"
Nadelen: "Le confort des bancs"

Voordelen: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Nadelen: "There was not red wine, other than that no complaints"

Voordelen: "The movies"
Nadelen: "Los asientos pequenos"

Nadelen: "Annulation du vol de retour apres un no-show à l’aller. Aucune information de leur part. J’ai du racheter 3 billets d’avion, plus de 2000$ de frais. Derniere fois avec cette compagnie."

Voordelen: "Un check-in incroyable, un personnel très attentionné de l'enregistrement à la porte d'embarquement. Vol avec 1 heure d'avance sur le nouveau Boeing Dreamliner. Diner copieux, service de boissons à répétition. Espace pour les jambes entre les sièges."
Nadelen: "Le système de divertissement n'est pas le meilleur (contrairement à Emirates ou British Airways)."

Voordelen: "Puntualidad impresionante"
Nadelen: "Todo bien !"

Voordelen: "Le service a bord"
Nadelen: "Vol de nuit. Mon siege ne s inclinait pas. J en ai parlé avec l agente de bord et elle m a dit que si je le desirais j pouvais changer. Quand je lui en ai fait la demande elle ne s en ai pas occuper et je suis resté avec mon siege situé entre D et F. Avec en plus le passager devant moi qui a incliné son siege. Disons que j avais peu place. La climatisation ne semblait pas fo ctionner il faisait trop chaud. J avais un transfert a faire a Mexico pour Managua. A MTL on me dit que je dois recuperer mes bagages a Mexico. A Mexico on me dit qu ils les tramsferent eux memes!!! J attend mon vol a la porte 57 pour Managua. Sans en etre averti l em barquement a été changé sans que nous en soyons averti. Heureusement on s en ai rendu compte. En somme une très mauvaise expérience..."

Voordelen: "Tout a été super"

Voordelen: "En general tout été excellent"
Nadelen: "La signal coupais très souvent. J’ai recommencé le même film 4 fois. Mais je comprend que vous n’avez pas le control de ça."

Nadelen: "Je suis touriste et ils m'ont exiger un autre billet de retour dans mon pays alors que je ne vis pas dans mon pays ayant une residence dans mon pays de residence"

Nadelen: "pas de distribution de masque de sommeil contrairement au vol all&"

Voordelen: "Le staff est toujours aussi competent et j'apprecie le repas avec la consommation"
Nadelen: "Je n'accepte pas du tout le fait que je sois obliger de payer un un montant de presce que 40$ pour ma valise de linge pour mon transport de voyage, et en plus je dois payer ce montant aller/ retour= pas loin de 80$ . Ceci est simplement RIDICULE! L'agent ma mentionné que cela allait changer bientot et redevenir comme avant donc, ne pas avoir a payer pour notre valise! En fait j'aimerais savoir si possible de me faire rembourser ce montant lors du changement . Laisser moi savoir ou je dois faire la plainte svp car je n'en reviens simplement pas. Avec tous respect, Merci de votre ecoute"

Voordelen: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."

Voordelen: "nothing"
Nadelen: "everything"

Nadelen: "Nourriture infâme, les ecrans videos ont été coupés au bout de 2h de vol sans explication On nous demande de nous présenter pour l'embarquement et on attend debout 40mn sans information Mauvaise gestion de l'embarquement des passagers par le personnel : bousculade etc ..."

Nadelen: "À Mexico City, l'employé de Aeroméxico me demande de récupérer mon bagage à Bogotá pour le remettre à un agent afin d'effectuer le transfert vers ma deuxième destination. C'est ce que je fais. Le temps de passer la douane et de récupérer mon bagage, le 2e avion avait décollé. Je me retrouve donc bloqué à Bogota. Aeroméxico n'est d'aucune aide et je me vois contraint de racheter un 2e billet d'avion."

Nadelen: "Beau trop d'activités de la pars de l'équipage pour un vol de nuit"

Nadelen: "I'm a Delta Sky mile Gold medallion member and not sure why Aeromexico is a sky team member but I still got charge for my one luggage"

Voordelen: "Respectful"
Nadelen: "Airplane broke down. Waited 7 hours"

Voordelen: "Télé et films disponibles , bon repas et snack, personnel gentil"

Voordelen: "Rien"

Voordelen: "Attendants were courteous."
Nadelen: "Space between seats and back rest. Atten"

Voordelen: "Rien du tout"
Nadelen: "Le service le gens aucune classe tout pour ton argent"

Nadelen: "They had a problem with media system, so this way we cannot see any movies"

Nadelen: "Delay! Delay! Always delay!"

Voordelen: "Organized boarding"
Nadelen: "Headrest lcd didnt worked for entertainment Couldnt stretch my legs cause they told me to put the back pack on the floor instead of overhead compartment"

Voordelen: "yes"
Nadelen: "nothing"

Nadelen: "every single flight got changed multiple times worst experience"

Nadelen: "My tray table was dirty. It had crumbs on it. The flight was on time which was awesome."

Voordelen: "plane was very nice and roomy, crew were friendly and good service"

Voordelen: "Pilot was very careful went around the storm that we could see from out flight nicely got us home safely. Great job."
Nadelen: "Even though I had a priority boarding I was told that I was suppose to stay with group 5. As a BA silver traveller I didn’t get the boarding priority."

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "Comfortable flight. 2"

Voordelen: "Crew was amazing"
Nadelen: "N/a"

Voordelen: "Crew was friendly."
Nadelen: "4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding."

Voordelen: "The plane was very comfortable and clean. The seats were larger than those on other economy flights. In flight wi fi entertainment was great, as long as you have a device."
Nadelen: "The flight was delayed from 9:35 PM to 10:15. No announcements were made at the gate. We were all standing around (no seats left) and only had text or email notifications informing us. I overheard crew say it was entirely avoidable, and the fault of some crew that weren't at the right place on time"

Voordelen: "Great"

Voordelen: "Terrible customer service."
Nadelen: "Rude, rude people working at the desks. Saw many people have problems with them, and then they were rude to me as well."

Voordelen: "Flight departed on time"
Nadelen: "Personal from AA we're so rude when I asked about my seat change, AA didn't let me change seat but they charge for it on 2 credit cards"

Nadelen: "Least favorite leg of the trip. The seats were super tight with very little room. The crew was the least friendly I have met. The food was the least pleasing I have ever had."

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Nothing"
Nadelen: "Our connecting flight to New Orleans was cancelled and we had to rent a car or wait until the next flight out which was 5pm the next day. We opted to rent a car and Had to cancel our return flight home to be refunded. American Airlines cancelled multiple flights and were in total disarray. Still waiting to see if they will honor the refund"

Voordelen: "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front Good service."
Nadelen: "Long flight from CLT to LAX was warm. Not sufficient cooling and airflow."

Voordelen: "No delay. Good smooth ride"
Nadelen: "Plane was smaller than the outgoing plane. Seats were not the ones i originally chose"

Voordelen: "Nice leg room seats were comfortable loved the movie selection"
Nadelen: "Vest flight ever way better then copa"

Nadelen: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."

Nadelen: "Being so late"

Nadelen: "Had to wait 4 hours inside a tiny plane while taxing in DCA before taking off. Crew offered water just once during this 4 hr delay inside a plane. The flight was supposed to be 45 min so most of the passengers weren't prepared for it. Terrible. Most of the people on the plane lost their connections."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "Staff did good jobn"
Nadelen: "No movie screens on overseas flight. I called day before departure and they couldn’t even tell me yes or no on that question."

Voordelen: "Nothing"
Nadelen: "Sitting next to a bunch of crying babies"

Voordelen: "Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food."
Nadelen: "Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked)."

Nadelen: "The food options on the brochure were not available, flight attendants had bad attitude and negative vibe"

Nadelen: "A couple of flight attendants were a bit grumpy/short with passengers. Lack of food definitely not ideal but glad they could get something given circumstances with health department. Still waiting for promised vouchers to arrive."

Voordelen: "I enjoyed the customer service, the nice landing and the pilots recognition that too many announcements on night time flights is unwanted."
Nadelen: "I was on the plane for 50 minutes before we departed. I was in group 6. The people before my group waited even longer. I also don't like Americans stand alone terminal at LAX; there's no vendors or services there."

Voordelen: "The check in agent went above and beyond to get us on board."
Nadelen: "Couldn't check in online. Couldn't get a straight answer as to why. Kept getting the runaround from Kayak, American Airlines and British Airways. Never booking through kayak again."

Voordelen: "Nice crew, quick boarding"
Nadelen: "quite a bumpy ride, passenger's drink next to me went everywhere as a result; No entertainment"

Voordelen: "We were notified of the pending delay in our flight from Athens to Philly very promptly on the morning of the 10th. We immediately called and spoke to a British Airways agent and also a supervisor who was understanding and kind enough to accommodate us by reserving seats on a later connecting flight with American Airlines from Philly to Phoenix. We did not receive a confirming email and ended up calling back. We were then told that Vouchers will be waiting for us at the Philadelphia airport with our names."
Nadelen: "When we checked in at Athens airport there was no information available for our connecting flight in Philadelphia. The AA counter was chaotic, the agents were rude and had changed our seats to 2 separate areas. When we arrived in Philadelphia there were no vouchers waiting for us. The only thing that the agent could find were seat assignments . We stood in line over an hour waiting for her to figure out what had happened and almost missed our connecting flight . Even though my daughter was in a wheelchair with a brace on her leg and in pain, the agent at the counter was not very empathetic at all. The agent also kept saying that this was not correct somebody made a mistake to tell us we were booked and that person will get in trouble. Eventually she spoke with the supervisor and gave us 2 boarding passes."

Voordelen: "On time"
Nadelen: "Comfort"

Voordelen: "Very nice flight. Nothing unexpected."

Voordelen: "Great service and Manchester is way better than flying to Boston"
Nadelen: "Your rating app doesn't have a N/A option"

Nadelen: "Don't have tv in seats hard to watching one tv"

Nadelen: "On a 5.5 hour flight, a snack would have been nice. Crew needs to be friendlier like in the old days."

Voordelen: "Friendly service"

Voordelen: "Love the new entertainment on your own phone"
Nadelen: "Boarding took forever due to people's luggage in the overhead."

Voordelen: "Crew were all very friendly. Boarding was pretty quick."
Nadelen: "One passenger constantly got up from his seat to stand next to mine, using my arm rest to lean on, to talk to his girlfriend. They didn't speak english so didn't seem to understand or just ignored my attempts to kick him off. Advertised free movies but you had to pay for most of them."

Nadelen: "It was BLAH!"

Voordelen: "Everything was amazing"

Voordelen: "Flight attendants were really nice and attentive."
Nadelen: "The plane was old and outdated. You could see where screws were loose. Very disconcerting. The food was awful. Headphones going to Rome were free, they were charging $5 from Rome to New York? Wow. British Airways baggage policies are different from American. Felt like a rip off."

Voordelen: "NA"
Nadelen: "NA"

Voordelen: "Got there on time"
Nadelen: "It was too cold"

Voordelen: "Nothing - never happened."
Nadelen: "The flight was changed many times."

Voordelen: "Comfortable seats"
Nadelen: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"

Voordelen: "No complaints"

Voordelen: "Flight attendants were very friendly. Pilot was easy to understand and gave the passengers regular updates on flight status. Flight was short and easy."
Nadelen: "The seats on this smaller plane were shaped in such a way that they provide very little support to your back...I guess that's my only complaint."

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Nadelen: "The seats"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "The crew was amazing"

Nadelen: "Information,connection,airline staff,customer service, Ivan go on forever"

Nadelen: "Seat"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Voordelen: "Arrived at destination"
Nadelen: "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Nadelen: "Lost flight same airline delay at Paris :("

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Nadelen: "No comfort. The USB wasn't working, even with the pilot telling us about it's availability."

Voordelen: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Nadelen: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."

Voordelen: "Nothing"
Nadelen: "The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable."

Voordelen: "Excellent flight, timely"

Nadelen: "To be honest, i feel like your pricing is very misleading. I was not prepared to pay $60 per bag in luggage fees. For an international flight, I believe your site should be much more clear in stating whether the fees paid will include luggage or not. I will consider other options in the future to avoid this unpleasant surprise at the airport."

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Nadelen: "Crew couldn't say if there was or was not meat in the meals."

Voordelen: "After fixing the mistake they gave us two adjacent seats on the plane."
Nadelen: "I came with a friend. At first we were given 2 boarding passes, both with my name. We continued to security where they found the problem. We had to go back to the check-in counter and they reprinted boarding passes. This time names correct but both for the same seat. Only after a long while they were able to fix it. The Iberia crew barely spoke English. Overall - made mistakes, wasted a lot of our time."

Voordelen: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Nadelen: "None"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "No free food or drink was offered."

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Other than that I landed safely. Nothing"
Nadelen: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Voordelen: "The seat space on the emergency area"
Nadelen: "The dirtiness on the toilet area after long flight ....the system should be automatic to be sanitized"

Nadelen: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."

Voordelen: "When I got off a previous flight, I had missed my connection. I was greeted with someone who had already booked my next flight. Also, the seat was fairly comfortable for a 2 hour flight."
Nadelen: "As great as it was that they booked my connecting flight, I wish I could have my luggage. It has been over a week and I believe that it is because I had such a short layover from my first flight to this one."

Voordelen: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Nadelen: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"

Voordelen: "La comida en el vuelo está bien y las sobrecargos muy amables."
Nadelen: "Los asientos muy incómodos para un vuelo tan largo"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Nadelen: "On time, food is ok."

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "The choices of movies and entertainment on a 9+ hour flight was not good."

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "The food for sale was better than average"
Nadelen: "The seats are by far the most constricted I’ve ever been in"

Voordelen: "The price of the ticket. The meals much better than other airlines."
Nadelen: "Not being able to adjust my air conditioning"

Nadelen: "It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth."

Voordelen: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Nadelen: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Voordelen: "Price"
Nadelen: "Use jet bridge instead of bus gate"

Voordelen: "Nice crew."
Nadelen: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Nadelen: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Nadelen: "Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane."

Nadelen: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"

Nadelen: "Good flight, on time. Service ok. Captain did a good job communicating. Nice touch with wine at dinner."

Voordelen: "Nothing."
Nadelen: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."

Voordelen: "A good airline- I will use them again!"

Voordelen: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Nadelen: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Nadelen: "The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated"

Voordelen: "Really spacious, clean and comfortable"
Nadelen: "Good service but not top of the line "go out of their way" service"

Voordelen: "The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others."
Nadelen: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!"

Nadelen: "The flight was with some delay."

Voordelen: "Friendly staff"
Nadelen: "One of my checked bags never arrived. It has been a week and I still don't have my bag."

Voordelen: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Nadelen: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Voordelen: "everything was fine. nothing specifically wrong or bad."
Nadelen: "had the same food the third time this week. they could do more"

Voordelen: "Seat"
Nadelen: "No film"

Nadelen: "Flight was delayed"

Voordelen: "The airplane crew was very professional. The entertainment was very good."
Nadelen: "Space and mobility was very limited."

Voordelen: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Nadelen: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Nadelen: "No air conditioning. Lots of apps didn’t work on the entertainment device."

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Voordelen: "Great experience"
Nadelen: "Crew was helpful. Flights were on time and overall experience was very good."

Nadelen: "The space/seat size was very limited"

Voordelen: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Nadelen: "Can't think of anything."

Voordelen: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

Nadelen: "We missed our connection Lisbon to Venice because our plane out of Boston was delayed. We flew TAP Lisbon to Rome and then Alitalia to Venice. Our fight to Rome was delayed. We were never told the plane was delayed or how long we should expect to wait. We just stood at the gate waiting to board and time ticked further and further past the boarding time listed on our tickets."

Voordelen: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"

Voordelen: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Nadelen: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."

Voordelen: "Great comfy seats, checking was a breeze and the staff were friendly"
Nadelen: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Voordelen: "The flight was very quick but pre boarding process was too long.There was no beverage service on the flight."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Crew"
Nadelen: "Seats, food, no internet, no wifi no USB outlet Besically it's old time flight"

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Voordelen: "Entertainment! Loved having such a wide selection of things to watch on the screen at my seat. Such a nice luxury to be able to watch a movie, a show, check the status of the flight/plane/distance/time/map, and more."
Nadelen: "The food wasn't that appetizing. It actually gave me upset stomach for the rest of the flight. I was in the bathroom 3x during the flight and I usually don't use the restroom more than once during any given flight. I didn't like that when asking for a drink of water, they only give a half full cup of room-temperature water. On an 8 hour flight, I get dehydrated and could drink 2 water bottles alone. I don't like to be a nuisance to the attendants so I only asked for water twice. I just wish they would provide small personal bottles per customer. I also have never flown on TAP before so I wasn't aware of anything like how to call an attendant using the touch-screen or even that watching movies was free. It should be said over the intercom at the beginning of the flight."

Voordelen: "Ease of boarding"
Nadelen: "Wait at baggage claim was too long"

Nadelen: "Having to wait 3 hours in Lisbon airport after airline failed to hold our ny flight leg. Needed to stay overnight and be rebooked. Customer service lines in Lisbon worst I have seen in over 30 years of flying"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Nadelen: "I had a 17 hour overnight layover in Lisbon and I am a gold member of star alliance yet the TAP customer service desk in Lisbon told me they can not give me a hotel voucher for the night! Seems wrong."

Nadelen: "TAP is the worst. I"d rather walk than book a flight with them."

Voordelen: "Low cost"
Nadelen: "Kept switching gates"

Voordelen: "Left on time. Served food and drinks. Friendly staff."
Nadelen: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Nadelen: "Seats were uncomfortable"

Voordelen: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nadelen: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Voordelen: "The food"
Nadelen: "Nothing"

Voordelen: "I didn’t like a thing! I cancel that flight a month ago, you said your were going to pay me back but I haven’t receive my fund. I have been back in America for month. Everyday I call nobody pick the phone or I’ll be on hold for hours until I hangup"
Nadelen: "What you can do better answer the phone and give me my money back."

Voordelen: "l’atterissage parfais"

Nadelen: "Il faisait chaud dans l’avion"

Nadelen: "The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage."

Nadelen: "Aucun repas"

Nadelen: "Aucun repas"

Nadelen: "Making enough room for the seat to relax especially the long flight"

Voordelen: "Nothing"
Nadelen: "The food! And 21 yo to drink let 18yo drinks"

Nadelen: "Pas de repas d'inclus"

Nadelen: "Late crew. Slow to depart added to delay. Arrival blocked by equipment in the gate, so we waited to get access to the terminal. 20 min after gate arrival, still no bags. Then one truck of luggage on the announced carousel and then...nothing. Secretly, the remaining bags were appearing on a differen"

Voordelen: "Foot rests are nice"
Nadelen: "Mediocre food Excellent staff"

Nadelen: "Vol retardé de presque 4h"

Voordelen: "Pas grand chose"
Nadelen: "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"

Voordelen: "Aucun retard. Siege spacieux"
Nadelen: "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"

Voordelen: "They were OK"
Nadelen: "Terrible business class seating. You have to climb over your neighbor to go use the rest room."

Voordelen: "Seats were okay—good leg room."
Nadelen: "Exhorbitant baggage fees!! Will never fly Brussels Air again as a result."

Voordelen: "Le personnel sur ce vol été très serviable et présent."

Voordelen: "Economy plus was so roomy and the crew was very attentive and nice."

Voordelen: "Breakfast , comfort"

Voordelen: "Avis général Embarquement"
Nadelen: "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."

Voordelen: "Very nice and friendly crew"
Nadelen: "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"

Voordelen: "United Airlines"

Voordelen: "The flight was fine, despite the distance."

Nadelen: "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."

Voordelen: "Professionnel"

Voordelen: "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Nadelen: "On donne assez à boire mais presque rien à manger..."

Voordelen: "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Nadelen: "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."

Voordelen: "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Nadelen: "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."

Voordelen: "La ponctualité"
Nadelen: "Le type d'avion."

Voordelen: "Le service à bord était impeccable."
Nadelen: "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."

Voordelen: "Avion en bon etat"
Nadelen: "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"

Nadelen: "Avion retarder plus de 3h , attente dans l’avion !"

Nadelen: "Seulement 1 choix de sandwich"

Voordelen: "Everything"

Voordelen: "Did was very good. Cattle call boarding."

Voordelen: "Service rapide, arrivé 30 minutes à l’avance"
Nadelen: "Pas de tv, ni de repas, collation seulement"

Voordelen: "I felt spoiled with all the service and the ice cream was a special treat. I had never gotten ice cream on an oversea trip. Thanks."
Nadelen: "I wished that some of the children would have left the window blinds down so we could sleep."

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "The video on both movies and tv selections froze every few minutes making it virtually impossible to watch a program. Frustrating on an 8 hour flight."

Nadelen: "Es united, no se puede esperar mucho de ellos. El snack para 5 horas son unos pretzels y el entretenimiento lo cobran. Lo único bueno es que aun con un aviso en la pantalla pude ver el final del partido de Champions, por el resto,.... compañía a evitar."

Voordelen: "l'avion est finalement arrivé!"
Nadelen: "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"

Nadelen: "Tea - disgusting brown liquid! What about a tea bag, or I gladly would take just a cup of hot water to brew my own. Sandwiches: turkey with cheese or cheese. I am allergic to milk (common allergy), you put milk products everywhere. Vegan is the only option, sadly it is usually some sort of Asian food and I am not Asian, have a gag reflex when I smell Indian food. This was not Air India flight, but smelled like one!!! Will avoid flying with United. Somehow, although I booked on purpose with Brussels Air, without my consent (!!!) I was sold tickets for United operated flight. Please, don't tell me that customers are your #1 priority, because they are NOT!"

Nadelen: "no electricity outlets"

Nadelen: "The plane was very old. No outlet to plug electronics. Small screens for video"

Voordelen: "Les sièges et l’équipage en général. Le divertissement et le confort."
Nadelen: "Propreté et embarquement à CDG. Pas de menu enfant."

Voordelen: "La rapidité de l’embarquement"
Nadelen: "La largeur des sièges"

Voordelen: "La ponctualité"
Nadelen: "La largeur des sueges"

Nadelen: "Trop de délai itnutile. L'embarquement a été décalé de 5h! Le WIFI est payant à Chicago et la bouffe coûte chère pour de la mauvaise qualité. Le retard est du parce qu'il n'y avait pas d'avion, personne nous dit pourquoi. Finalement, on embarque et apres avoir attendu 30 min, on nous désembarque parce que l'Avion n'était pas prêt, l'équipe d'entretien n'était pas disponible! finalement, on rembarque pour de bon mais on a attendu un autre 30 min sans nous dire pourquoi. L'équipage fait comme si tout était normal mais on voit par la fenêtre qu'il y un camion de service qui essait de réparer de quoi derrière l'avion. On nous fait embarquer alors que rien n'est prêt. La personne qui s'occupait des baggages a pris 20 minutes apres notre embarquement avant de s'amener. C'était extrêment désorganisé."

Voordelen: "Départ à l’heure"
Nadelen: "Siège peu confortable, température trop chaude dans la cabine"