Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van Brussel naar Togo
Voor deze route zijn geen directe vluchten bij KAYAK beschikbaar. De kortste vliegduur voor een vlucht met meerdere tussenstops is 8u 45m
Voor de meeste bezoekers uit Brussel geldt dat zij een negatief COVID-19-testresultaat dienen te tonen en/of in quarantaine dienen te gaan voor toegang tot Togo.
Lees meer over de reisbeperkingen voor Togo
Bezoekers uit Brussel dienen 0 dagen in quarantaine te gaan nadat ze in Togo zijn aangekomen.
Bezoekers uit Brussel moeten een negatieve RT-PCR (NAAT)-test laten zien, die uur 168 voor vertrek naar Togo is gedaan.
De huidige voorschriften voor gevaccineerde reizigers naar Togo:de meeste bezoekers uit Brussel worden in Togo toegelaten, maar dienen mogelijk een negatieve COVID-test te laten zien.
Mondkapjes:Verplicht in openbare ruimtes.
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar Togo.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar Togo binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Togo vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar Togo, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "Everything perfect and arrive to destination on perfect time."
Nadelen: "All positive."
Nadelen: "The plane is so old..,"
Nadelen: "Everything was good"
Voordelen: "No delay and nice staff"
Voordelen: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nadelen: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Voordelen: "The entertainment was amazing"
Nadelen: "The seats were a bit hard"
Voordelen: "Service is awesome. Food is great."
Nadelen: "People with short connection are affected by the 15 to 25 minutes delay."
Nadelen: "There was no wifi on flight"
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Nadelen: "Delays, took my hand luggage into the hold,"
Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Voordelen: "The space at my feet with the chair in front was a bit akward."
Nadelen: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Nadelen: "We had 4 hour delay causing a stop over at 3am. So yeah"
Nadelen: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Nadelen: "Flight cancelled"
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "Helpful and kind crew"
Nadelen: "I wish there was WiFi"
Voordelen: "absoluut geen klachten"
Voordelen: "Food provided, staff kind"
Nadelen: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Nadelen: "Uitermate tevreden!"
Voordelen: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Nadelen: "No reading light in my seat..."
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Nadelen: "wasn't able to take the flight since I missed it"
Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Nadelen: "Our lougage did not arrive"
Voordelen: "The staff tried to help me when it was evident we would not arrive on time"
Nadelen: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Voordelen: "Shirt flight but well catered, boarding was efficient and quick."
Nadelen: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Voordelen: "Great service"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Time and Good clean place.. in This case airpöane.."
Nadelen: "It was not entreteiment st all"
Voordelen: "Efficient crew"
Nadelen: "Long, slow line at check in. Not many new movies or tv shows"
Voordelen: "Friendly crew."
Nadelen: "So many people on a 747!!"
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Nadelen: "Flight departed 35 minutes late"
Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."
Voordelen: "The leg room, was surprisingly roomy"
Nadelen: "The food and that there was no entertainment."
Nadelen: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Nadelen: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Voordelen: "Booked extra room seat which gave me good room for seating"
Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"
Voordelen: "Airlines issue"
Nadelen: "Profiling certain customers"
Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."
Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."
Nadelen: "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"
Voordelen: "The rest area"
Nadelen: "The airport was cold and it should be warmer"
Nadelen: "Flight was delayed for 4+ hours"
Nadelen: "Staff Curtsy and overall gestures!!"
Voordelen: "The crew"
Nadelen: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Voordelen: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Nadelen: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Voordelen: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Nadelen: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Voordelen: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Nadelen: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Nadelen: "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"
Voordelen: "Le lounge Air France magnifique; personnel de bord"
Nadelen: "Le système de divertissement à bord"
Voordelen: "L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande."
Nadelen: "Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);"
Voordelen: "À bord, généralement tout se passe bien"
Nadelen: "Retard, perte des bagages, pas d'excuses.. Typique d'Air France"
Voordelen: "Arrivée à l’heure"
Nadelen: "Léger retard à l’embarquement : attente des passagers en station debout. Heureusement il n’y avait pas d’enfant en bas âge"
Voordelen: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Voordelen: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Nadelen: "Explain me to take the bag on time.it was almost left in the airport."
Voordelen: "Incredible staff. Super polite"
Voordelen: "Nothing !! Such a bullshit flight ever !!!"
Nadelen: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Voordelen: "Crew was ok and servicial"
Nadelen: "Food and reception at door of boarding"
Voordelen: "Les prises USB pour charger le téléphone dans l'avion vu que le vol a fait 3h30 de retard"
Nadelen: "l'embarquement très long et des informations de l'équipage tardif"
Voordelen: "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Voordelen: "Arrivée en avance ! Collation très bien."
Voordelen: "J’ étais encore pour mon retour d’Atlanta a côté des toilettes et déranger toute la nuit par la chasse d’ea Et la lumière. Le petit déjeuner n’est pas bon je trouve..."
Nadelen: "Étant donné le gâchis sur les plateaux du breakfast on devait avoir le choix."
Voordelen: "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Nadelen: "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."
Nadelen: "Too much time spent at boarding. On luggage missing."
Voordelen: "The cue lines per zone are a brilliant idea!"
Nadelen: "sièges trop serrés"
Voordelen: "The transfer times were excellent"
Voordelen: "Nice staff. Flight on time."
Nadelen: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Nadelen: "Un peu plus d'espace entre les sièges."
Voordelen: "I require très aimable. Super pilote."
Voordelen: "The staff..the attentions..food."
Voordelen: "Personnel de bord aimable, vol sans encombre"
Nadelen: "Obligation d’enlever l'ensemble des films transparents protecteurs sur les valises, alors même que lors du voyage aller la compagnie n'avait pas embarqué une valise (non filmée), toujours très désagréable de devoir reprendre les bagages au comptoir d'enregistrement. Demande de justificatifs d'adresse lors de l'embarquement alors que ces justificatifs n'étaient pas requis sur le voyage aller. Vérification minutieuse de l'ensemble des poids des bagages à main (qui étaient tous conformes) pour un vol intérieur d'une heure... A l'évidence le service client n'est plus au rendez-vous avec Air France."
Nadelen: "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."
Voordelen: "It was only 2 hours"
Nadelen: "Small plane, no movies"
Voordelen: "Crew was nice movie selection was good."
Nadelen: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Voordelen: "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Nadelen: "Avion retard.. Pas drôle avec un bébé fatigué"
Voordelen: "Timely and smooth teansit."
Nadelen: "Food has a way to go to be appetising."
Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"
Nadelen: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Nadelen: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Voordelen: "Food and wine was very good. Music selection was excellent."
Nadelen: "Not enough leg room."
Nadelen: "Le retard"
Nadelen: "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"
Voordelen: "L’equipage, le confort, le système multimédia avec écran lumineux bon son et connectivité wifi pour tablette personnelle"
Nadelen: "Le retard important dû à la météo. C’est la faute de personne"
Nadelen: "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."
Nadelen: "Please see comments above about this flight."
Voordelen: "Équipage au top, serviable, souriant, vraiment super !"
Voordelen: "I liked both the seat and crew service"
Nadelen: "First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone."
Voordelen: "Crew and stewardess were fantastic"
Nadelen: "Bathrooms needed cleaning on the long trip from Addis Ababa to Houston! They were nasty because guys can’t seem to hit the hole. So there was urine on seat and on floor."
Voordelen: "The crew whas perfect, the seats comforted and the food whas good."
Voordelen: "I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY"
Nadelen: "Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high"
Nadelen: "Good crew"
Nadelen: "Poorly organised meal service"
Voordelen: "The crew was Excellent"
Nadelen: "There is to many delays in the night flights, this should be improved."
Voordelen: "Crew were helpful"
Nadelen: "Food was very poor with very limited choices and no entertainment system on this flight"
Voordelen: "No problems"
Voordelen: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."
Voordelen: "crammed seats, meh food first experience with ethiopian, wasn't great"
Voordelen: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Nadelen: "Everything was good"
Voordelen: "Excellent service and on time performance."
Voordelen: "Very average experience."
Nadelen: "Very average experience."
Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Nadelen: "Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad..."
Voordelen: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Nadelen: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."
Voordelen: "Helpful crew."
Nadelen: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."
Voordelen: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Voordelen: "Crew members were friendly....."
Nadelen: "No entertainment"
Voordelen: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Voordelen: "Plane was spacious and flight crew were nice"
Nadelen: "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"
Nadelen: "The experience from the airport to the plane to Lome was beyond troubling. If ever you are flying internationally from NYC, never fly from Newark New Jersey. Nevertheless, upon boarding the Ethiopian Airline flight to Lome that was supposed to depart at 9:15 pm, the courtesy of the flight attendants was a bit mundane. My mother and I sat on the plane for about an hour after the time of the depart before inquiring why we have no moved and the doors were closed. The flight attendant responded with, "We shall be moving shortly." The air conditioner was barely on. My mother is battling stage 3 Cancer and is an older woman so, I feared for the safety of her health in such a condition. About 30 minutes passed, and we inquired again. This time with a different flight attendant and she said she just did not know what was going on. Other people on the plane began to panic in a sense as well because like my mother and I, they too had a connecting flight to catch. The pilot did not inform the passengers of what was occurring. So, at this point, all passengers on flight ET509 had been sitting on the plane for an hour and a half. By the time we were sitting on the plane for 2 HOURS with the doors closed the pilot finally informed us that they were waiting for some paperwork. He did not apologize or give more information as to why we were sitting on the plane so long, with practically no AC, and weren't informed about when we would be pulling off. About 10 minutes later, the plane began backing up while people were still standing because they were restless with the wait especially when we had a 10-hour flight ahead of us. The pilot then got on the loudspeaker stating that we will be pulling in the air shortly and for the flight attendants to be seated. The pilot did not apologize for the inconvenience or state how long the flight would be or what time we would land in Lome, Togo. Once we were in the air, there were many safety hazards administered by both the crew and pilot. The seat belt safety information was not given, the exit areas in case of emergency were not discussed, what to do in case of an emergency, where certain equipment would be in case of illness or an emergency, and we were still not informed about the cause of the 2 hours and 15-minute delay. My mother and I consistently checked the flight tracker and it did not show the duration of our flight, our location while flying, no flight information was displayed and as hard working paying passengers we should have had all of the information and not have to continuously ask to get a slight answer. Also, I am a vegan and they did not have food for me. But there was a flight attendant who gave me extra fruit which I greatly appreciated. The flight coming back to Newark was decent, going was the major issue. I pray we are accommodated for these great inconveniences. Because to have spent almost $3,000 and receive this type of treatment is both saddening and disturbing to me."
Nadelen: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."
Voordelen: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Nadelen: "It took quite a while before the first service. It would be nice to have a drink service sooner."
Nadelen: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"
Nadelen: "The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates"
Nadelen: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."
Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"
Voordelen: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Nadelen: "They are very unprofessional and unhelpful and I'll never book them again."
Nadelen: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Voordelen: "Everything including crew members ."
Nadelen: "The food was not appetizing and the flight ran out of sodas"
Voordelen: "Flight was smooth"
Voordelen: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Voordelen: "It is ok the flight"
Nadelen: "No comment"
Nadelen: "Luggage was lost"
Voordelen: "The flight was ok, left late but didn't impact our arrival time."
Nadelen: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
Voordelen: "I did find the staff very friendly."
Nadelen: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."
Nadelen: "Seats were dirty"
Voordelen: "The crew very kind and made me feel comfortable"
Nadelen: "Old 767, with not comfortable set up and no individual TV set."
Nadelen: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
Voordelen: "Entertainment options were good and they fed you several times"
Nadelen: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"
Voordelen: "After I bought the tickets then they cancelled three or of the fire legs and have me over night flights, who does that? There was no storm, no earthquake, why? I'll never Vik with them again. And, weeks later I'm still trying to get my money back, over a thousand dollars lost to an unprofessional airline."
Nadelen: "What did I like? Nothin!!!."
Nadelen: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."
Nadelen: "My luggage was lost for almost 2 weeks."
Nadelen: "It was hard to keep the washrooms clean despite the effort"
Voordelen: "Best Econ service for a long time.Beats the Comp hands down."
Nadelen: "Wasn’t given a blanket"
Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."
Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"
Voordelen: "Great service"
Nadelen: "Delay due to congestion at brussels"
Nadelen: "the fact I bought a new ticket"
Voordelen: "Email and text kept me updated"
Nadelen: "Flight delays"
Nadelen: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."
Nadelen: "no clear information about delay and real flight time"
Voordelen: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Nadelen: "Plane seem a bit old lights would flicker randomly."
Nadelen: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("
Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"
Nadelen: "They did not even offer water to drink for free."
Voordelen: "On time, good price, convenient, !"
Nadelen: "Charge for coffee and water"
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "Gate was only announced 25 min before boarding"
Voordelen: "Forgot they were on 24 hour time. Maybe send an alert about that."
Voordelen: "Got a free cup of orange juice"
Nadelen: "Was just a bit tired and irritable from the delayed flight before."
Nadelen: "My luggage was lost and still haven't received it. Very disappointed in the service."
Nadelen: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."
Voordelen: "Same coment"
Nadelen: "Same coment"
Voordelen: "Nice equip and staff, comfortable and on-time"
Nadelen: "Veg meal requested but not processed."
Voordelen: "Friendly crew"
Nadelen: "Delay +50 minutes Because of the flying orange tomato"
Voordelen: "Fast Boarding"
Nadelen: "Was waiting for a lagguage over 30min at Tegel airport"
Nadelen: "Completely chaotic service."
Voordelen: "Always great to fly on a 5 across Avro."
Nadelen: "delay of 20 Min"
Nadelen: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"
Voordelen: "I flew on United, not Brussels, on this leg."
Voordelen: "Excellent staff"
Nadelen: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."
Nadelen: "Not allowing free seat selection when the ticket is purchased."
Nadelen: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."
Nadelen: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"
Nadelen: "Never flew it; had to transfer to Lufthansa flights."
Voordelen: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."
Nadelen: "EXCELLENT SERVICE"
Voordelen: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."
Voordelen: "good service clean"
Nadelen: "waiting a long time for luggage"
Voordelen: "Friendly staff."
Nadelen: "Chaotic airport and lost my luggage."
Voordelen: "On time and quick."
Nadelen: "The stewards seemed frustrated. Not quick to accommodate."
Voordelen: "The flight was on time. Luggage was handled well. Coach seats were okay with decent space. I had read some negative reviews but our experience was satisfactory."
Nadelen: "Customer service could have been better but they did do their job getting us there."
Nadelen: "Retard de deux heures du début de vol"
Nadelen: "Restroom is smelly and dirty. Back seat pocket is dirty too."
Voordelen: "Flight was cancelled. Airport staff didn’t help at all. The air Maroc call center was not helpful either. Worst customer service ever."
Nadelen: "The ticket price is expensive"
Voordelen: "Le repas"
Nadelen: "La propriété de l avion"
Voordelen: "The crew was NOT amazing, everyone had to walked back to the cabin to ask for water because not a single staff person would go check on us when we pushed the help button. I my self pushed it because I needed water to take my medicine and they ignored me until I walked my self to the back of the plane and asked for some water. Everyone was back there laughing having a good time while many of us were calling them over for help and they didn’t care."
Nadelen: "Staff doing their job would have been nice"
Nadelen: "Sans avis"
Voordelen: "Le personnel était sympa et disponible"
Nadelen: "Améliorer la qualité des repas"
Voordelen: "Crew was nice"
Nadelen: "Food , entertainment , wifi"
Nadelen: "Were never informed, kept in the dark about why we were delayed closed to 5 hours .it was an officer who anonymously told us there was a bagger handler strike"
Voordelen: "Personnel à bord sympa"
Voordelen: "Everything was amazing, Thank you :)"
Voordelen: "Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals."
Nadelen: "Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks."
Voordelen: "Personnel très présent confort des sièges"
Nadelen: "Retard d’une heure avant décollage"
Voordelen: "They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for."
Nadelen: "They changed the flight dates and won’t refund my money, so I couldn’t take the flight I paid for."
Nadelen: "Que je puisse pas perdre mon passeport"
Nadelen: "Que perde pas mon passeport"
Nadelen: "Bonjour , J’ai demandé si il y avait des couvertures pour mes enfants. L’hôtesse m’a dit qu’elle allait voir. Elle n’est jamais revenue ni pour me dire qu’il n’y en avait pas ni pour m’en donner! Pas très “PRO” je trouve. L’avion n’était pas propre avec des traces. Le petit dej était mauvais"
Voordelen: "Grand espace pour les jambes"
Voordelen: "Le personnel accueillant"
Nadelen: "Le repas"
Voordelen: "Surclassement en premium"
Nadelen: "Décoller à l heurre."
Voordelen: "Le personnel du bord était agréable, disponible et au service d’un avion énorme plein d’enfants en bas âge."
Nadelen: "Pas d’écouteurs disponibles, ma tablette était cassé, impossible de l’utiliser pour manger au risque de retrouver le plateau par terre."
Nadelen: "Delayed flight"
Voordelen: "Crew was nice."
Nadelen: "An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon."
Nadelen: "Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing."
Nadelen: "Le repas et le vol a l’heur"
Voordelen: "Flight on time. No turbulence."
Nadelen: "No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old."
Nadelen: "J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain"
Voordelen: "Loved the food, the people, the games, the accommodations. A lot."
Nadelen: "No WiFi."
Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"
Nadelen: "Retard, service, l'écran qui ne fonctionne pas"
Voordelen: "Plane had plenty of space, had 3 seats to lay down and sleep Brought my own food, was good decision Smooth flight"
Nadelen: "Personal TV broken, limited communication during delay at gate and before takeoff."
Voordelen: "Sky-Ram Repas délicieux Personnel accueillant et professionnel"
Nadelen: "Confort siège business"
Voordelen: "Sky-RAM, génial et innovant"
Nadelen: "Pas de possibilité de télécharger son téléphone Confort des sièges en classe business:limite Petit déjeuner : proposer autre chose que beurre et confiture non compatibles avec diète"
Nadelen: "We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home"
Voordelen: "The crew was responsive to needs that came up."
Nadelen: "The flight was delayed by an hour and we didn’t actually leave for two hours because the boarding process was so disorganized. They had us line up over an hour before we could actually board the plane. People are so irritable that a shouting fight broke out in the process. The screens on the back of the seats work inconsistently. No wifi. And this was on the Dreamliner! not the worst flight I’ve been on but negatives definitely outweighs positives."
Voordelen: "La disponibilité du personnel"
Voordelen: "L’accu Chaleureux"
Nadelen: "Enregistrement extrêmement lent"
Voordelen: "Beaucoup de repas. Personnel beau et gentil"
Nadelen: "Pas d'écran pas de film"
Nadelen: "A l’aller et au retour, si vous avez une place au dela de la rangee 25 vous n’avez pas le choix c’est poisson. Le boeuf ou poulet n’est plus disponible."
Nadelen: "Error with the name and not permitted to travel and not refundable. So I am really upset to say the least."
Voordelen: "L’equie était bien organisée, serviable et patiente. Y avait pas de retard"
Nadelen: "La nourriture"
Nadelen: "A whole bank of monitors (at least 6, maybe more that I could not see behind me) in the center part of the cabin was non-functional during the entire 7 hour flight, despite one crew member promising to restart or reboot the system. While he did eventually reboot, it made no difference. The monitors did not work the entire flight."
Voordelen: "Confused boarding process"
Nadelen: "No meal, just a snack."
Vliegmaatschappijen die van Brussel naar Togo vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van Brussel naar Togo
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