Vind goedkope vluchten van Colorado naar Brussel

Voordelen: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Nadelen: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."

Voordelen: "yes. great travel and crew"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "The crew was very attentive and professional"
Nadelen: "Food wasn't great"

Voordelen: "Empty plane."
Nadelen: "Service very reactive, particularly with so few passengers."

Voordelen: "Friendly crews. Excellent food. Great service. On time arrival."
Nadelen: "They could provide hotel for transit passengers with long layovers."

Voordelen: "The entertainment was excellent, the seats very confortable"
Nadelen: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Nadelen: "For deboarding they used stairs (not ramps) at their hub in Doha - must be some sort of new innovation to improve fitness. The Wifi onboard was in name only - it was so slow you wouldn't notice it is working or not - i flew Qatar because they claimed to have Wifi- hugely disappointed."

Voordelen: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Nadelen: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Voordelen: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Nadelen: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"

Voordelen: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Nadelen: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."

Voordelen: "The seats have great leg room and recline nicely"
Nadelen: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Voordelen: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Nadelen: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."

Nadelen: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Voordelen: "Boarding"
Nadelen: "Overall excellent"

Nadelen: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Voordelen: "Everything was first class with excellent service"
Nadelen: "Long flight with long layover in Doha"

Voordelen: "Everything very smooth. Staff delightful and always helpful!"

Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Nadelen: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Voordelen: "everything"

Voordelen: "Everything"

Nadelen: "Seats are too small"

Nadelen: "THere was no wifi"

Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Voordelen: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nadelen: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Voordelen: "Some how it was a good experience"

Voordelen: "Polite staff keen to help"

Voordelen: "They make you feel like a person"
Nadelen: "Nothing"

Voordelen: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Nadelen: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"

Voordelen: "service, cleanliness"
Nadelen: "seats too narrow, but understandable"

Voordelen: "Good entertainment choices"
Nadelen: "One of the rudest check-in staff I have ever dealt with"

Voordelen: "The crew were all lovely + meals were excellent."

Voordelen: "Crew was friendly."
Nadelen: "Catering not up-to the standard. Ran out of food. Seats too congested"

Voordelen: "Much of your service is excellent!"
Nadelen: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."

Voordelen: "It was a long flight from US but was comfortable. Staff was courteous."

Voordelen: "service"
Nadelen: "asian vegetable meal was uninspired"

Voordelen: "Nice flight attendants, frequent fluid services."
Nadelen: "There was no Wifi in the plane."

Voordelen: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Nadelen: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Voordelen: "Excellent service everyone was generous"

Voordelen: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Nadelen: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."

Nadelen: "Not enough check in desks operating - very long wait"

Voordelen: "Service was very good"

Voordelen: "flat bed business class seats"
Nadelen: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."

Voordelen: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Nadelen: "Nothing"

Voordelen: "The food and crew."
Nadelen: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "The crew was fun, informed, and very helpful."
Nadelen: "The seat, the entertainment, the headphone jack, the food."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Voordelen: "Seat was comfortable, food was good."
Nadelen: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "More leg room"
Nadelen: "Leg room and bigger seats"

Voordelen: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "I was happy with everything stewardess where very friendly everything went smoth"

Voordelen: "Great"
Nadelen: "No problems"

Voordelen: "Most uncomfortable flight in years. No space. Hard seats, horrible food, had to beg for water. Little service, and not friendly. Overall a horrible flight. At least we made there on time"

Voordelen: "The crew and amenities are excellent!"
Nadelen: "Economy space is really tight."

Voordelen: "Staff was very responsive and quick to disperse food and beverages."
Nadelen: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."

Voordelen: "Nothing"
Nadelen: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Voordelen: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Nadelen: "Nothing"

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Efficient"
Nadelen: "Plane was HOT"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "movie selection"
Nadelen: "I missed my lufthanza connection"

Voordelen: "everything"

Voordelen: "Food. Variety of entertainment. Flight had empty seats."
Nadelen: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

Voordelen: "Great service. everything was on time, or early. overall pleasant experience."

Voordelen: "Great service!"
Nadelen: "Breakfast and movie selection could have been better"

Voordelen: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."

Voordelen: "Slept like a baby with no interruptions."

Voordelen: "1 hor 30 minutes instead of 2 hours 15"
Nadelen: "Worst food ever, and zero entertainment"

Nadelen: "Limited choice of types of meal - no vegetarian option."

Voordelen: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Nadelen: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."

Voordelen: "very professional cabin crew"
Nadelen: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."

Voordelen: "See above"
Nadelen: "See above"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Nadelen: "We were charged a rebooking fee by Lufthansa when customs searched luggage causing us to miss connecting flight"

Voordelen: "Crew worked very hard to accommodate us."
Nadelen: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Voordelen: "Great crew service"

Voordelen: "Great service, on time departure, excellent amenities"
Nadelen: "The flight was over before I expected it!"

Voordelen: "the crew are exellent"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Got upgraded to Business Class"

Voordelen: "Flight was on time comfortable good crew clean and upbeat"
Nadelen: "Boarding"

Voordelen: "Lufthansa certainly stands out above ALL American carriers"

Nadelen: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."

Voordelen: "Good flight good seats smooth ride."
Nadelen: "Boarding was not organized."

Voordelen: "United is a good partner to Lufthansa. I like United. It was a quick flight, but a good one."

Voordelen: "Everything"

Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"

Voordelen: "Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea."

Voordelen: "Crew was amazing, flight was on time, and entertainment was available."

Nadelen: "Last minute change of boarding gate led to a dash across the airport!"

Voordelen: "na"
Nadelen: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Nadelen: "More free meal choices"

Nadelen: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Nadelen: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Voordelen: "Didn't seem to take long. Crew was friendly. Landing was great."
Nadelen: "I assumed we got a meal, but perhaps I'm mistaken there."

Voordelen: "The airplane clean ,Food good etc."

Voordelen: "Beautiful airport, nice merchandise and merchants.flights on time."
Nadelen: "In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info."

Nadelen: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."

Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"

Voordelen: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Nadelen: "Internet page for buying excess baggage was difficult to understand."

Nadelen: "Not applicable"

Voordelen: "Friendly staff"
Nadelen: "n.a."

Nadelen: "Not enough characters to express my disappointment."

Nadelen: "SAS charged me 70 Euros for a small 14 KG carryon luggage. It should have been free. Even Ryan air only charged 35$ for a checked bag. This was ridiculous and service was poor."

Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"

Voordelen: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Nadelen: "Nothing"

Voordelen: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Nadelen: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Voordelen: "Awesome seat with great leg room for a tall person. The whole flight went quickly and enjoyed the crew and flight"

Nadelen: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Voordelen: "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Voordelen: "Friendly crew. First meal was good."
Nadelen: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."

Voordelen: "On time and courtesy"

Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Nadelen: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Voordelen: "Flights ran on time."
Nadelen: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Voordelen: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS"
Nadelen: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS The one hour wait in line directly to get in at the gate is a bit odd, to board the plane. For me the seats are about 2 inches short and legroom and I just don't have space for my legs"

Nadelen: "I didn't not like the fact that I had to wait too long about 9hrs in Copenhagen. The intial transit time was about 3hrs but the flight schedule was changed resulting to about 9hrs wait at the airport. Thanks to the Service representative I was given 100 Denmark money for food. I was very tired and the 9hrs wait didn't help. Overall, the Service was good. Maybe this was a one off but I wish I knew. I was going to get some rest in a holtel."

Voordelen: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."

Voordelen: "The food and movies were good."
Nadelen: "Didn't have enough money to sit in a seat with leg room."

Voordelen: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"

Voordelen: "Not enough space to store items."

Voordelen: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Nadelen: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"

Voordelen: "The food was good, movie choices"
Nadelen: "Little room to move"

Voordelen: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Nadelen: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."

Nadelen: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Voordelen: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Voordelen: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Nadelen: "Like the sleek style but still wish there was a little more leg room"

Nadelen: "1st class could not board because that area was not cleaned"

Nadelen: "Food wasn't good , change for drinks"

Voordelen: "I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have."

Nadelen: "2 hour window for transfers"

Nadelen: "The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight."

Voordelen: "Flight was fast."
Nadelen: "The boarding process could have been better organized. For example by seat number like other airlines do. Having everyone board at once was a bit disoriented."

Nadelen: "Flight delayed over an hour. Gate changed twice without announcement"

Voordelen: "Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it."
Nadelen: "Everything was simply perfect"

Voordelen: "Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting."
Nadelen: "Join TSA you amateur / cut rate airline. Fix reservation system."

Voordelen: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"

Nadelen: "Dublin airport - huge lines foe transfers"

Voordelen: "I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill."
Nadelen: "Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?"

Voordelen: "Left on time."
Nadelen: "Everything else. Utterly confusing answers to questions."

Voordelen: "Decent legroom, pillows and blankets, food and drink all at no cost (paid for bag, opted not to pay for seats and still ended up together)."

Nadelen: "No food or even water boarding on time but delayed for no reason"

Nadelen: "I talk to member of the Kayak to change the spelling on my middle name. It was never done and i was charged 500 dollars through United to fix it."

Nadelen: "Delayed as always"

Voordelen: "My mother uses a wheelchair and the service for her was outstanding"

Voordelen: "Shannon is a very easy airport."
Nadelen: "I was unable to get my seats assigned from America. I had to go to the Aer Lingus desk when I arrived to get seat assignment."

Voordelen: "I fly a lot in the US. Most of the time I’m afaid of the US flight attendants because they act like I’m bothering them when I ask a question. Aer Lingus flight attendants were so nice and SMILED even at 3am! Great service!"

Voordelen: "took off early once they had accounted for everyone, and arrived a little early too."
Nadelen: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."

Voordelen: "Plane, crew"
Nadelen: "Boarding agent took too long to load the plane which caused a delay which ultimately had us miss our connecting flight Didn't like that Aer Lingus didn't wait for us at Dublin when they knew we were going to be a few minutes late"

Voordelen: "On time and friendly"

Voordelen: "US preclearance in Dublin No immigration wait in Boston"
Nadelen: "Coffee was terrible Sound in the headset was hard to hear. Seat had to be manually pulled to vertical My ear buds would not fit the 2-hole system on this plane"

Voordelen: "Polite crew and on time as scheduled"
Nadelen: "No breakfast offer"

Voordelen: "All went well, but even for my petite physic the seats were smal. I pitied those passengers over 5ft,7 in"

Voordelen: "Not much to tell."
Nadelen: "Long walk to gate. Getting from terminal 5 to terminal 2 on a bus."

Nadelen: "Their food is grotesque."

Voordelen: "Was part of my international flight"
Nadelen: "Was part of my international flight"

Nadelen: "Paying for coffee??"

Voordelen: "short and uneventful...friendly staff!"

Voordelen: "Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water."
Nadelen: "Some better food quality would be great."

Voordelen: "The customs clearance out of Dublin is fantastic. Boarding was smooth. The pilot was very communicative and informative. The legroom, even with the electrical box was fine. The food was quite good and served piping hot."
Nadelen: "Unfortunately we had one grumpy flight attendant who sighed and rolled her eyes a lot. Too bad as all the other flight attendants were great. The seats were hard for such a long flight. The tv monitors had a lot of difficulty but finally worked. The sound was not good and made it hard to hear the dialogue."

Voordelen: "we were on the new Jumbo Air bus , looked new But TV system had a bug Seats were a bit jammed as expected these days Nice crew, tried to be helpful when directly asked , but they were too busy to come by and check ."
Nadelen: "Had to be rebooted twice and finally gave up on asking for the reboot"

Voordelen: "The blanket, pillow, leg room, food and drinks were excellent. The entertainment option was decent. The staff was pretty nice from check in to landing."
Nadelen: "The seats were not comfortable but the pillow helped."

Voordelen: "Why are they flight atendants. So nasty"

Nadelen: "After booking 2 months in advance to be placed at the LAST ROW next to the toilets? I will think long and hard before booking Aer Lingus."

Voordelen: "The seats were comfortable, the crew was friendly and the food was okay."
Nadelen: "The entertainment system wasn't great. The earphones quality was quite bad and felt really uncomfortable. Unfortunately, AerLingus still has that double pronged plugs and I wasn't able to use my personal set (actually, I could but sound would only work on one side). I'll definitely fly with them again, only next time I'll bring an attachment for me to be able to use my headphones."

Nadelen: "Lack of leg room, I know it's the safe in economy on all airlines, but it's tough!"

Nadelen: "On the MIA-DUB flight, my headset/entertainment would keep losing sound. On the DUB-BRU: the flight was almost an hour late. They could have at least given free coffee or water to all of us in Economy."

Voordelen: "The flight was delayed by a little over an hour, but the pilot managed to make up some time. Airplane was clean enough and crew was friendly."
Nadelen: "No free coffee"

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Voordelen: "Good seats."
Nadelen: "No place to charge the phone."

Voordelen: "Clean plane & bathrooms"
Nadelen: "About 45 minute late in take off. The sound system for movie was very distorted almost not usable. I fly several times a year. My first time with Aer Lingus. This was not a good example of your profession"

Voordelen: "On time and easy ride"
Nadelen: "Picking up a stroller is always a pain with Aer Lingus. When you gate check a stroller it should be returned at the gate when you deboard. Sometimes it's near the front of the gate and other times it's by oversized baggage claim which is really painful having to carry a little one through the airport. Plus, it takes a good 30-45 minutes for the stroller to appear if you're lucky. In Paris it took 70 minutes after we deboardes. Aer Lingus needs to follow other airlines by returning the stroller as you deboard."

Voordelen: "NA"
Nadelen: "Other passengers didn't understand how pounding on the back of a seat affects the passenger in the seat"

Nadelen: "No free snacks or drinks. I expected at least water and a small snack."

Voordelen: "We left on time and landed a bit early. Only 1 1/2 hour flight, so no food, drink or service, but it got us there."

Voordelen: "Food, movies, snacks"

Nadelen: "The crew looked completely unhappy. There was only one crew member smiling. The flight was delayed by about an hour due to food. I feel if we are paying for a flight that is 7+ hours the crew should at the very least fake a smile."

Nadelen: "3 hour delay without good communication"

Voordelen: "Boarding went smoothly, and it was on time. There was no enternainment on board, but it's no problem for a short flight."
Nadelen: "Not enough room for our hand luggage, but the crew did not help us."

Voordelen: "Our children were given an activity bag as we boarded the plane, and that was nice"
Nadelen: "The first problem was that we had to pay $95 per check in bag—A total of $800 extra round trip! That was a shock and very angry. Next we were told we would get a free meal on the international flight but there was no meal—for 7 hours! Then $12 for WiFi. We will never fly Iceland air again!!"

Nadelen: "They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu."

Voordelen: "Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!"
Nadelen: "Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport."

Voordelen: "I’m usually easy to please but there wasn’t much to say that’s positive. Maybe the staff was helpful?"
Nadelen: "Air was out in coach so everyone was sweating in a sauna, while first class was cold and didn’t want the air any higher, major problem, needed to sleep but could get 15 min in. Worst flight I’ve ever been on, never been that uncomfortable in the air before"

Voordelen: "Good basic service and ontime flights. No real frills but very adequate."

Voordelen: "On time departure Landed earlier than expected"
Nadelen: "Disappointed alcohol was not complimentary like all my previous international flights."

Voordelen: "Great crew, comfortable seats although was unable to choose seats prior to check in."
Nadelen: "Got charged for bags when we had booked regular economy class, NOT economy “light”. Was told the baggage policy changed since we booked - TOTAL BS! Also, c’mon, give us ONE free beer on a 7 hour flight."

Voordelen: "The overall mediocre entertainment was the best part."
Nadelen: "Bag drop took 75 minutes waiting in a line with minimal signage. The middle seat is not designed to accommodate a small backpack, let alone, my tiny, size 5 feet. There are no snacks provided (7.5 hour flight) and NO refills on WATER!!"

Voordelen: "They boarded the back of the plane first. The flight was on time."
Nadelen: "Checked-in online, got baggage tag from kiosk, only to find that there was no baggage drop, and everyone had to stand in line whether they had already checked-in or not. They had several airlines mixed together and no signage to tell you where to go, so people ended up in the wrong place first. Knew there would be no food, so brought snacks, only to have the crew tell us there was a person who was allergic to peanuts on the flight and we were not allowed to open our snacks because they contained peanuts."

Voordelen: "The movie selection was good."
Nadelen: "When I purchased these tickets, they promised one free per person checked bag and an included meal. Did not get these had to pay for them. Kinda annoying had to pay for those when the tickets originally promised these amenities."

Voordelen: "The flight was smooth and the service was great."
Nadelen: "Nothing to complain about"

Nadelen: "Surprised by very large bag fees, reservation was unclear about baggage allowance and charges."

Voordelen: "Price"
Nadelen: "Flight was canceled due to strike in Iceland, and Iceland Air offered NO COMPENSATION. We were stranded in the Denver Airport for two days with kids, but our dog was not brought back to us during that time. We were finally re-routed via another airline."

Nadelen: "Need to buy your own food"

Nadelen: "Need to buy your own food.."

Nadelen: "I thought there would be an on flight meal with the international flight."

Voordelen: "Comfortable planes, nice crew, great pilots"
Nadelen: "No food served"

Voordelen: "Clean. Good service. Just way better than most domestic flights in recent memory."

Nadelen: "Never flee international without getting a free meal before. Pretty sad. Plus, they charged for earphonestoo. Ridiculous."

Voordelen: "Nice people, efficient, Good coordination of flights in Reyjavik."
Nadelen: "Food and seats. All airline seats are made for very tiny people. I was cramped and I'm not fat."

Voordelen: "On time, good service, quick boarding. Overall very good experience."

Voordelen: "Comfortable. Best fares. Nice flight attendants. Good movie and tv options for those of us who don't sleep!"
Nadelen: "Music options. Classical would be nice to encourage sleep."

Voordelen: "Cleanses"

Nadelen: "Lack of food for a 7hr flight"

Voordelen: "Crew was nice"
Nadelen: "Tight fit...herded like cattle in Iceland...barely made my connecting flight. No one available to give info on where to go or why we were delayed. Oh...and seven hour flight...no food. But pretty sunset"

Voordelen: "Not too long flight.courteous and polite staff"
Nadelen: "Smaller plane"

Nadelen: "3 hour delay from Denver translated into a 6 hour delay to my final destination. Food on board is expensive, even when other airlines offer food in their ticket prices. Very likely will not fly on Iceland Air again."

Voordelen: "I liked how small the airport was in Iceland no freaking out when your plane lands and your connection is already boarding"
Nadelen: "There was no meal provided which was a bit of a surprise for an international flight.."

Voordelen: "Best airplane experience I've ever had! Great airline!"

Voordelen: "Found Iceland Air flight cancelled at airport after a thirty minute wait in line and finding the ticket agent. Eventually given phone number, called and found re-booked on Lufthansa Airlines. Now that flight was perfect, with the best Airline Food ever. Booked through Frankfurt with great connection to Amsterdam. Will compare if we get return trip through Iceland Air."
Nadelen: "No E-mail or other notice as to cancelled flight. No sign at counter. No specific agent found. Finally upon talking with a substituting Lufthansa agent we were given a number to call. Very bad customer service at the counter."

Voordelen: "Non stop great service"
Nadelen: "Nothing"

Voordelen: "Very comfortable seat in row 5"

Voordelen: "clean cabin"
Nadelen: "Tiny seats (average sized male here - trust - they are tiny) All food is charged (not a single piece of free food was offered; $8/sandwich) Lost luggage - I've never dealt with airline personnel (in person & over phone) that displayed such a level of apathy. Compensation ceiling: $99. They apologized about the incident as if they were sorry that it was raining that day - not losing 2 pieces of luggage and not having any means to track them. Check-in personnel: They only gave me a single luggage tag for 3 pieces of luggage - they should have given me 3. Would have made tracing lost luggage easier. Employee @ IAD told me that if I didn't show up at the boarding gate 40 minutes prior to boarding that they would remove my luggage from airplane and that I could risk losing flight (wtf?). Icelandair is one of the worst airlines I have ever flown. I highly recommend looking elsewhere. They may offer rates 20% cheaper than other major carriers, but that discount accompanies a steep price. It's an airline run by inexperienced, lackluster, apathetic staff who, frankly, have no business operating an airline. If your options are flying with a major carrier vs Icelandair - and the price difference is a few hundred $: pay the extra money; you'll be glad you did. Icelandair's prices are not low enough to justify all the discomforts and liabilities which accompany them. Look elsewhere. Keep this in mind: I'm a seasoned flyer. This airlines barely ranks one notch up from Ryanair."

Nadelen: "They dont offer a meal for free."

Nadelen: "My wife's bag did not make the plane from KEF to AMS. Still hasn't arrived 30 hours later."

Nadelen: "Depending on the seat you get (aisle, middle, or window) you either can or cannot fit anything under the seat in front of you. Each seat has different space. What I usually take wouldn't fit anywhere but the window. The middle seat space is USELESS as there is something installed that MAY give you about 6 inches from floor to it. The aisle seat's forward under space is a cube shape, so typical carry-ons won't fit there either. As I slept the whole way to Reykyavik, I don't know much about the service. The under seat space may lead me to not booking Icelandair again."

Voordelen: "Icelandair is great because your connection waits for you even if your flight is late."

Voordelen: "The crew was nice and it was nice that they gave my 8 year old son an activity bag and free meals. The entertainment center was great. The flight was on time and everything seemed to run smoothly."
Nadelen: "It felt like a domestic flight in that there wasn't a lot of extra space and we had to pay for everything (food, snacks, headphones, wifi) aside from soft drinks."

Nadelen: "Movie selection"

Nadelen: "No blankets and the temp in the plane was freezing. Possibly this is only for this specific flight, very little info on delay and almost no info on what was going on."

Nadelen: "Arrived late."

Nadelen: "Meals on menu were not available."

Nadelen: "Got bumped from flight and caused layover. Lost baggage. Tv sound did not work in air."

Nadelen: "The movies were all old, no new variety. They refused to let us take our bag on to the plane even though it fit in their provided sample bin and made us check it at the gate. There was plenty of room on the plane bins and several bigger backpacks than our small duffle bag! This caused us a lot of extra time spent upon arrival waiting for it"

Nadelen: "you cancelled my flight, no more Iceland air for us, we had to cancel our entire vacation."

Voordelen: "-This was the first time flying with Icelandair and will definately fly with you again. Hot coffee was very good and so was the Yogart."
Nadelen: "Not having a meal available. Next time I will know to pack a sandwich."

Voordelen: "Folks were friendly and efficient."
Nadelen: "Not enough space"

Voordelen: "I appreciated the fact that we were able to fly out despite there being a major snow storm and closed airport just hours before our takeoff. We also appreciated being able to switch our connection flight fairly easily once we knew we would be delayed. The staff was very kind and since we had a longer layover in Keflavik, we were very grateful for the food vouchers to used in the airport while we waited."
Nadelen: "The airline wouldn't make a decision about whether or not the plane would be flying out on time or be delayed until about an hour before our original boarding time. Seeing as the airport and only road getting to the airport were closed, it seems like they would have been able to make that decision and alert all passengers much sooner. We kept calling in to check on the flight status and they said we would receive texts and emails with any changes, but I never did."

Voordelen: "Huge snowstorm in Denver caused the airport to shut down. Plane left about 5 hours late. We missed our connection and even though it wasn't Icelandic Air's fault they gave me a taxi, a room and three meals until I caught my connecting flight the next day. Amazing service."

Voordelen: "Comfortable seat and enjoyed movie/TV selection."