Emirates canceled the booking on me without any explanation. There was no reason given and no option to rebook. Ended up rebooking on a different airline for double the original price that was locked with Emirates. Even though the refund was processed reasonably expeditiously, this experience is unacceptable.
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
It was harrestment for senior citizon like me. From Dubai to sanfransico it was very bed experiance. I had arthoscopi in my right leg and requsted wheelchair when ibook my flight. But due to havy demand for wheel chair i was not getting wheel chair facility. The lady on duty compel me to walk behind her to get security procedure. I request her that i have troble walking with her. I have to walk to get my connection flight
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Nadelen: "I love Emirates"
Voordelen: "Great flight crew"
Nadelen: "Nothing, everything just right"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "Great crew. Very polite."
Nadelen: "Overcrowded plane. Uncomfortable seats. No room to move around."
Voordelen: "emirates very great ... all the best craw could be more ingaged"
Nadelen: "wee booked emirates but fly with dubai plane fly dubai - you have a filling that all they wont is to sell staf but no comfor for the price"
Voordelen: "The crew was amazing and their service was very attentive to customers."
Nadelen: "Not having crying infants onboard"
Nadelen: "Better inflight entertainment"
Voordelen: "crew was good but seat was too narrow, and there are too many little kids near us."
Nadelen: "do limit the number of passengers with little children and don't put senior citizens near them."
Voordelen: "Easy transit. Plesant crew."
Nadelen: "Not much to add for an economy flight!"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "Keep employees have to give excellent service & smiles to passengers"
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Crew was amazing. There is always someone from emirates around to help."
Nadelen: "Little more room on a 14 1/2 hour flight would be nice"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Nadelen: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "The crew was awesome, seating is never comfortable for a long flight."
Nadelen: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Service et confort"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "the seats, the window"
Nadelen: "fliglth to short"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Nadelen: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
Nadelen: "Boarding could be better organized3"
Voordelen: "Flight was very comfortable."
Nadelen: "Nothing really. It is just hard work doing such a marathon flight."
Nadelen: "We were impressed that they served food"
Nadelen: "Seats recline too much making difficult to get in or out because of the seat in front of you"
Nadelen: "Entertainment system is way too old"
Voordelen: "We landed safely. Ultimately, that’s all that matters."
Nadelen: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
Voordelen: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Nadelen: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Voordelen: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Nadelen: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"
Voordelen: "Air conditionner"
Nadelen: "Pas de retard Être à l'heure J'ai raté mon train pour Montpellier"
Voordelen: "Crew was polite, food ok, wine good"
Nadelen: "More comfortable seats with a bit more leg room"
Voordelen: "Personnelle professionnelle, siège vraiment confortable."
Nadelen: "Pas de wifi et le screen donne pas le information du vol."
Voordelen: "Le siege etàit parfait."
Nadelen: "Dans le vol Bangkok Milan, pas d’information sur la Durée du vol. Le screen donne pas d’informations et le wifi.c’est cassé."
Nadelen: "Board royal silk/biz class first because so they can store their bags first and not have to fight with passengers from exonomy trying to pass them at same time. Very annoying and slows down everyone boarding."
Nadelen: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."
Nadelen: "On time departure and arrival."
Voordelen: "Personnel souriant"
Nadelen: "Repas pas assez copieux"
Nadelen: "Embarquement tardif Repas pas assez copieux Divertissement écran en panne pas de films ni de casque audio"
Voordelen: "Polite staff, safe environment."
Nadelen: "Flight was slightly delayed and took off late."
Voordelen: "Confort et équipages Repas Thaï"
Nadelen: "Difficile de trouver"
Voordelen: "Superb service, nice plane, confortable seats (business)"
Voordelen: "Qualité de l'avion, espace convenable, peu de bruit, beaucoup de repas pour passer le temps et de passage pour les boissons"
Nadelen: "Vraiment très peu de films en français (même sous titré), embarquement qui dure une éternité avec aucun renseignement sur le pourquoi de l'attente..."
Nadelen: "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."
Nadelen: "Food is great!"
Voordelen: "Crew was very professional. A warm meal was a pleasant surprise on such a short flight."
Nadelen: "Seat too narrow. I was in a bulkhead seat with solid armrests. It was the tightest seat I have ever experienced."
Nadelen: "Embarquement par bus. Pas top. Pas de file prioritaire pour pax business. Controle secu trop longs à bkk."
Voordelen: "Food ok"
Nadelen: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
Voordelen: "De l'enregistrement à l'arrivée à destination tout a été facile et efficace. Le personnel au sol au moment du drop-off était accueillant et poli. Le personnel naviguant est juste exceptionnel on peut demander ce que l'on veut et ce même en économie class. Les compagnies européennes devraient s'en inspirer. La nourriture excellente et vraiment j'insiste sur la qualité du service."
Nadelen: "Rien à dire"
Voordelen: "Friendly and helpful staff. I was carrying medication that needed to be in a cool box. A flight attendant provided me with ice cubes wrapped in plastic bag and paper towel. She checked with me from time to time to ensure that the medication was kept in the proper temperature during the flight. That was first class service and I couldn't thank her enough."
Nadelen: "Seat is too narrow and the recline is not ergonomically designed, in short, uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."
Voordelen: "Nothing! The plane left late and while waiting, the airco blastwd like a freezer. My feet and gands became numb and I got a terrible headache. Next, a chinese couple with a 1 year old toddler came to sit next to m: the child started wailing immediately and this lasted until 5 min before landing. It was like they had not a clue on how to handle a child and they had nothing to make it drink or suck or distract it. Worst flight in ages.."
Voordelen: "Landed ahead of schedule. Crew was terrific"
Voordelen: "Great and friendly people, and was very nice. Great flight."
Nadelen: "In flight meal was ok. Other than the meal it was nice flight."
Voordelen: "Nice crew. Good food. Arrived safely."
Nadelen: "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."
Voordelen: "Check in staff were very nice"
Voordelen: "got sick from the food"
Nadelen: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"
Nadelen: "No snacks or drinks offered between meals."
Nadelen: "Food option was limited. I had to choose either chicken or pork. I think along with meat, a veg option might be better."
Voordelen: "Punctual and efficient flight"
Nadelen: "Food was poor and staff were not at all friendly"
Voordelen: "We took off at 11.30 on time but only arrived at 3.45 pm. No idea why it took so long on the positive side: I saw my movie till the end and it was an excellent one"
Nadelen: "Special screenings in singapore of all luggage: took more than 1 hour to get out"
Nadelen: "Due to visa not being final I wasn't allowed on flight. I would appreciate any assistance with getting refund. Thanks"
Nadelen: "Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par."
Voordelen: "The seats, entertainment and food."
Voordelen: "Very nice crew Got free drinks and meal"
Nadelen: "Hard to see tv and watch movies with cabin lights on"
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Friendly staff, good Turkish food, plenty of movie choices, etc. Overall good."
Nadelen: "Seating space just too small for tall people: elbow room and front distance (awkward eating with long arms in confined space). But This is standard for most airplanes in economy class."
Voordelen: "Loved the entertainment options!"
Nadelen: "The crew seemed to be pretty busy"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Nadelen: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."
Voordelen: "One sign had row 27> The other sign had 28 >"
Nadelen: "Mass confusion resulting in slow boarding."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Several of us got sick and vomited after the dinner served."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "The entertainment, the food, the free wine."
Nadelen: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "The food was good and the entertainment was fine."
Nadelen: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
Voordelen: "Generally better than other European airlines particularly BA and better priced"
Nadelen: "Work to do on consistency with crew"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Nadelen: "they delayed the flight so i lost my checked in connection"
Nadelen: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "Merci à Turkish Airlines"
Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."
Voordelen: "Awesome service, comfy business cabin!"
Nadelen: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."
Voordelen: "L'equipe etait serviable et courtois."
Voordelen: "Crew did a good job handling a stressful situation."
Nadelen: "Security process for boarding is a mess, with absurd redundancy and tiresome rechecking of passports an d boarding passes, inconsistent application of carry on rules and long waits. Then we boarded and sat for two hours. The aircraft should be checked out and ready to go before boarding. Then, in Chicago, it took almost 2 hours to get our luggage."
Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"
Nadelen: "no USB chargers!"
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Overall a nice and good flight"
Nadelen: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Nadelen: "It's KLM. What else do you need to know."
Nadelen: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Voordelen: "Impressive service... amazing crew, very friendly and professional"
Voordelen: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Voordelen: "Great crew."
Nadelen: "Ran out of business class meal. Substituted a Econ class."
Voordelen: "Flight arrived on time"
Nadelen: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Voordelen: "Slow service."
Nadelen: "Better communication!"
Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Voordelen: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nadelen: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Voordelen: "The crew is really welcoming"
Nadelen: "The seats are too narrow and a bit too hard"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was very engaging and service was good."
Nadelen: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "We had 4 hour delay causing a stop over at 3am. So yeah"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"
Voordelen: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Voordelen: "The flight was smooth, the service was friendly, and the food with plentiful."
Nadelen: "Too much activity in the cabin during the flight."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "My seat at the window was great and the staff really friendly and courteous!"
Voordelen: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nadelen: "No downsides at all"
Voordelen: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nadelen: "There were several flight delays and gates were changes a few times."
Voordelen: "Efficient boarding system, clearly signposted. Professional staff"
Nadelen: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Employees were very friendly"
Nadelen: "The seats were very small"
Nadelen: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Voordelen: "Good flight, arriving well on time."
Voordelen: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nadelen: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Voordelen: "Good services!"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"
Voordelen: "Sandwich was incredibly tasty (although not much filling)"
Nadelen: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Voordelen: "Fabulous trip with friendly, helpful staff"
Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "Pleasant flight"
Voordelen: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Voordelen: "Crew were good. Good food."
Nadelen: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."
Nadelen: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Nadelen: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
Nadelen: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
Nadelen: "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."
Voordelen: "Airport, sea side"
Voordelen: "Comfortable seating map"
Nadelen: "Food could be improved especially for vegetarians"
Nadelen: "Did not departure on time"
Voordelen: "Everything was good about this flight"
Nadelen: "They need to have at least 5 to 10 vegetarian meal on board."
Nadelen: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
Nadelen: "Seat, food, service"
Voordelen: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Nadelen: "Nothing not to like. They went above and beyond"
Nadelen: "He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me."
Voordelen: "Brand new A350!"
Nadelen: "Hmm, nothing really. Lucky I was not in a hurry.."
Nadelen: "Flight delayed, no head phones supplied and the food was burnt."
Voordelen: "None that I like!"
Nadelen: "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"
Voordelen: "Food was good and staff was always with a smile in their face"
Nadelen: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
Nadelen: "Economy class seats are getting tighter and smaller. When person in front reclines the seat you do not have much moving space left"
Voordelen: "Service and integtity"
Nadelen: "I m dont have my bagage....i sait to long time IN airport and all my médecine ..is inside Nous people replat on page facebook"
Voordelen: "Friendly & attentive crew"
Nadelen: "Departure delay (10 minutes)"
Voordelen: "On time takeoff, landed early....everything was smooth"
Nadelen: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."
Voordelen: "Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats)."
Nadelen: "Attitude by attendants can be improved."
Voordelen: "The early arrival, and the service"
Nadelen: "Nothing really"
Voordelen: "The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection."
Nadelen: "Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes."
Voordelen: "The entertainment, seat spacing"
Nadelen: "The gate"
Nadelen: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
Nadelen: "I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great"
Nadelen: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Voordelen: "Good service and timely operation"
Nadelen: "They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!"
Nadelen: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."
Voordelen: "Efficient and quick to load the plane and then take off."
Voordelen: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Nadelen: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Voordelen: "Massage chair, very relaxing for long hour journey"
Voordelen: "Efficient check in"
Nadelen: "Flight was delayed almost one hour. Food can be improved. Screen was broken."
Voordelen: "Left and arrived on time. From just the flight point of view, it was correct but traveling now is more than leaving from A in order to arrive to B"
Nadelen: "I could not select that we wanted a vegetarian menu on the website of this company. The KUL airport is not very big, not many things to do there, very few restaurants. The issue is that if you fly with this company you arrive at KUL. Steward was kind but rough - efficient like a robot... and the headphones are very poor, I could hardly understand what was said when watching the films."
Voordelen: "Whilst I realise this is an Asian airline the warm roll was very doughy & tasteless & the breakfast wasn't at all good."
Nadelen: "The warm roll was doughy & tasteless & the breakfast choice was not good at all. Would suggest a yoghurt & cereal option for non Asians."
Voordelen: "Flight was efficient & comfortable. Crew was friendly & helpful."
Nadelen: "I never got to take the flight. Tried to cancel multiple times with VAYAMA prior to 31 March, but they never responded."
Nadelen: "our vegan food was not provided"
Voordelen: "Flight attendants were friendly"
Nadelen: "I got severely sick after having ate in the plane. Only a weird selection of old movies provided. Checkin online bugging. Gates are very far in the airport."
Nadelen: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
Nadelen: "Lost baggage on direct flight"
Voordelen: "The flight was on time"
Nadelen: "The boarding process was a waste of time"
Voordelen: "The flight was quick and the service was good."
Nadelen: "The flight was delayed and arrived almost one hour later than scheduled arrival."