Vind goedkope vluchten vanuit Des Moines naar België
Doorzoek honderden reiswebsites tegelijk voor vliegticket aanbiedingen naar België
DSM — België
30 jul. — 6 aug.1
Retour
1 volwassene
Economy
Waarvandaan?
Waarheen?
za 30/7
za 6/8
Doorzoek honderden reiswebsites tegelijk voor vliegticket aanbiedingen naar België
Tips voor het vinden van goedkope vliegtickets naar België
- Het hoogseizoen is in januari, februari en december. De goedkoopste maand om te vliegen naar naar België is januari.
Veelgestelde vragen - Vliegticket boekingen naar België
Top 5 airlines voor vluchten van Des Moines naar België
Scores op basis van KAYAK klantbeoordelingen7,9
LufthansaGemiddelde score op basis van 28711 beoordelingen
8,0Boardingsproces
7,8Comfort
8,4Personeel
7,6Entertainment
7,5Maaltijden
Vliegmaatschappij beoordeling
Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures
Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures
Les membres d’équipage ont été attentifs. La qualité de repas- à améliorer
9 hour flight with the worst airline food I ever had- cheese looked like it got wet and dissolved into the dried out bread. it. Completely full plane. Paid $82 to check one of our carry on bags because it had some silverware with knifes in it then was informed that because the plane was full, we were advised check our carry on for free- but no refund for the $ we paid. Hot and stuffy. On the plus side, when the movie monitor didn't work, the stewardesses were right on top of the problem and fixed it even though it took some effort.
Transit à Frankfort : horrible !
Encore et toujours du retard, nous avons du changer de vol puis d'avion, imprimer de nouveaux billets et n'avons connu nos places qu'au moment d'embarquer
J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.
Vol retardé (+ d'1 heure), pilote qui annonce que les autres vols à Frankfurt sont aussi retardés, donc qu'il sera possible tout de même de continuer le voyage. Annonce qu'un employé de Lufthansa va nous attendre pour nous aiguiller. Rien de cela ne s'est passé. La seule chose c'est que j'ai manqué ma connection, à peu près 8 heures de retard. Inacceptable
Not enough time to comfortably meet connecting flight. I had to RUN! not fun!!!
Will never use Chicago as a connector again
Le fait de refuser de servir un deuxième verre de vin sous prétexte d’effectifs réduits à cause de la pandémie, Servir de l’eau ou du vin ce ´n’est pas plus difficile ! Aucun choix de repas et une bouillie trop cuite qu’ils osent appeler pasta. Personnel de bord particulièrement expéditif et antipathique. Le pire long courrier de ma vie.
Voordelen: "Nothing!"
Nadelen: "Racists bastards!"
Voordelen: "Excellent service and food."
Nadelen: "Seat could really use a real footrest instead of the metal bar."
Voordelen: "Safety of aircraft"
Nadelen: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Nadelen: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."
Voordelen: "Very smooth flight. Everything was perfect."
Voordelen: "Comfort of A380 Legs space"
Nadelen: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"
Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"
Voordelen: "The food was excellent, and the crew was nice"
Nadelen: "There was a delay on the boarding and they didn't provide a reason."
Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"
Voordelen: "Free drinks"
Nadelen: "Plane land on time"
Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"
Nadelen: "Retard"
Voordelen: "Ben... Je cherche encore"
Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Voordelen: "Le service"
Nadelen: "La nourriture, le retard"
Nadelen: "Parfait rien a dire"
Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."
Voordelen: "I liked that we got served a lot of snacks and food :)"
Nadelen: "Nothing honestly! Smooth flight :)"
Nadelen: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"
Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"
Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"
Voordelen: "Très Correct"
Nadelen: "Rien !"
Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"
Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"
Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"
Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"
Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"
Nadelen: "Le retard"
Voordelen: "rien"
Nadelen: "les retards"
Nadelen: "Le vol est largement en retard !!!!!"
Voordelen: "Embarquement très rapide, vol ponctuel."
Voordelen: "Comfy, good food and crew"
Nadelen: "Very disorganized boarding"
Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Nadelen: "Les informations à bord etaient incompréhensibles"
Nadelen: "Our flight was cancelled by the airlines due to mechanical failure. Told us to go home and wait for email on what to do. No compensation"
Voordelen: "The willingness of crew to accommodate passengers, comfortable seats very little of turbulance"
Nadelen: "Everything was OK"
Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."
Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Voordelen: "Équipement de divertissement excellent. Personnel souriant"
Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Petit saut de puce ! Un peu en mode bienvenue à jurassic park
Easy on boarding. No food or free water/soft drink but it was a short flight so that was fine. Seats were average.
Cannot get an extra nonalcoholic drink without paying for it. For such a long flight, annoying!
Seats were like bus seats; good food; overall okay.
I never flew with SAS before and got to fly all the way from the US and I loved it !!
The staff between IAD and Copenhagen was not friendly
Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"
Voordelen: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Voordelen: "Check in was so easy."
Voordelen: "The attendants were constantly providing services to the passengers."
Voordelen: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Voordelen: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."
Voordelen: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."
Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"
Nadelen: "We had three hour delay due to thunderstorms."
Voordelen: "Everyone I interacted with from SAS was very nice and very polite. Smooth, short flight. Bags came down pretty quickly. The coffee on the plane was better than in my hotel in Edinborough!"
Nadelen: "I didn't realize that even though I am an international traveler, I had to pay for baggage for this short flight. And since I didn't realize it, I didn't purchase it online, which doubled the price at the airport :-( also, and this is not the fault of the airline, the security line is ridiculously slow because at least 50% of the passengers get shunted to a single line because the screener saw something odd."
Nadelen: "We could not order vegetarian, so arrived hungry."
Voordelen: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."
Nadelen: "Internet page for buying excess baggage was difficult to understand."
Voordelen: "ok"
Nadelen: "ok"
Voordelen: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Nadelen: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."
Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."
Voordelen: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Nadelen: "Nothing"
Voordelen: "Friendly staff"
Nadelen: "n.a."
Voordelen: "Food was very good on international flight. All personnel was extremely polite and courteous. Great movie selection. Everyone was greeted with headphones, a bottle of water, pillow and blanket"
Nadelen: "Nothing not to like"
Voordelen: "On schedule,great crew"
Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"
Voordelen: "Will choose SAS again."
Nadelen: "WiFi didn't work and movie selection could be a bit better. That's all."
Voordelen: "Cannot think of anything."
Nadelen: "I am a road warrior and my job requires me to travel 100% of the time around the world. This was the first international flight I've been on where even small snacks such as peanuts or pretzels are for purchase only. Plus the flight attendants seem to be disorganized and in rush. I will never use SAS again."
Voordelen: "This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth."
Nadelen: "Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight."
Voordelen: "The flight was comfortable and the onboard crew were very nice."
Nadelen: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Nadelen: "The SAS Supervisor at the gate permitted all preferred-level economy class ticketed passengers to board irrespective of the amount of their carry-on items - in some cases as many as three different items and many over-sized as per the measuring box located at the gate walkway, before conducting a bag-by-bag weight check on all the remaining economy ticketed passengers. Any carry-on item over 8 kgs was refused access to the airplane, and had to be unpacked at the gate in full view of other passengers to remove all electronic devices or breakable items, prior to being left with the gate agent to be placed on the plane as checked luggage. This procedure was conducted in an officious and highly non-customer friendly way, and was embarrassing to those passengers who had to "strip down" their single bag, in particular for female passengers who had overnight clothing and toiletries. A more practical and customer appropriate approach should replace such a draconian procedure."
Nadelen: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."
Nadelen: "Flight delayed too long, 2 hours. No snacks, only drinks."
Voordelen: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Nadelen: "N/a"
Nadelen: "They charge me €70 for my bag and it should have been free!!"
Voordelen: "Crew and plane good. Friendly and English was excellent."
Nadelen: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Voordelen: "Unfortunately, they seemed really not want to work of to be kind."
Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Nadelen: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."
Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"
Voordelen: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."
Nadelen: "Well I looked online and the type of ticket I purchased said that I would have a free checked bag and I did not and I was charged 66€"
Voordelen: "On time and smooth travel."
Nadelen: "No choice in dinner items."
Voordelen: "Leg space was nice for someone who is tall. The crew members were nice."
Nadelen: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"
Nadelen: "Delayed departure. Temperature in cabin was uncomfortably hot while waiting for departure."
Nadelen: "Wasn't assigned a seat and had to stand in a long line to wait to confirm that I had a seat for a flight I booked over 3 months earlier."
Voordelen: "Everything was great, food, blanket & pillow, movies, friendly service."
Nadelen: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."
I finally saw and received assistance that should have been there in London.
Parce que AA a mal fait son planning , pas de pilote . Il a fallu attendre un pilote puis un co pilote. On a décollé avec 1h40 de retard
Had 4 flights, all of them got delayed
Everything was ok , .
On-time.
Voordelen: "Friendly and prompt attendants."
Nadelen: "I couldn't ask for anything more from American than what was provided"
Voordelen: "The entertainment choice on AA and the in flight wifi are super! The flight attendants were impeccable."
Nadelen: "My flight was supposed to be on May 26 but I got bumped! The counter at Lax was completely UNDERSTAFFED! At one time the three customer service representatives were stuck with ‘difficult cases’ for over 20 minutes - the line did not move AT ALL! With roughly 75 passengers in line this is unacceptable. I sprang into action and demanded quicker service from the supervisor Seth telling him that people are going to miss their flights. He showed no people skills and decided to be confrontative, inquiring since when I was in line and telling me that I should have come earlier; he did admit that he was understaffed that day but could not do anything about it. After having waiting in line for 1 hour it took the representative too long to check out my Covid Test done by the company AA partnered with - and because of a missing ‘entry registration’ and the use of my married name on the Covid Test instead of my maiden name on my passport ( I had documentation to prove the validity of both names) I stood no chance to rectify any of it as the cut off time for the flight had approached. Instead I was issued a ticket for the next day. No smile, no empathy - I really felt treated like cattle...When I came to the same counter the next day the wait to see a customer service representative was 10 minutes!!!! Which proves my point that they were completely understaffed on May 26! And I had to get a hotel at LAX! On the flight on the 27 May I found the breakfast on board to be very disappointing: no bread, no deli meat and no cheese but yoghurt instead."
Voordelen: "Crew was very friendly. Connections great"
Nadelen: "Seats very uncomfortable."
Voordelen: "Miserable all around experience"
Nadelen: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"
Nadelen: "Nothing evething is ok"
Voordelen: "The crew was incredibly attentive and helpful."
Voordelen: "Whole row to myself. Greqt movie, in early and informative pro of a captain."
Nadelen: "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."
Voordelen: "Everything was excellent"
Nadelen: "The plane had a mechanical issue that they needed to address (due to the fact that they prior crew did not address it) and we sat in the gate for 2 hours waiting. No worries water was offered by crew and the flight had no food."
Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."
Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Voordelen: "Great crew and service"
Nadelen: "Flight was late arriving so boarding started 20 minutes late. The ladies at the counter did a terrible job of keeping us informed of what was going on ( saying nothing at at really)."
Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"
Voordelen: "The crew was amazing, considering the late flight & full plane."
Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"
Nadelen: "Une heure de retard au décollage"
Nadelen: "Took forever to get the bags"
Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Voordelen: "Everything was perfect"
Nadelen: "Baggage was not that faster but was still okay Although improvements will be great"
Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."
Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"
Voordelen: "Would fly again- irritated at how does a flight manage to get overbooked"
Nadelen: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Nadelen: "Flight delay at every single step of the way Crew was great though"
Voordelen: "Rien"
Nadelen: "Retard d’une heure"
Voordelen: "The pilot kept us informed and we were transported to a resort. At the end of the day our safety came first."
Nadelen: "Lost one day."
Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Voordelen: "They rerouted me so I at least salvaged some of my trip."
Nadelen: "They rerouted me for no reason making me miss my reunion."
Voordelen: "The flight was fine once we took off, but we sat on the runway for over two hours before we were able to take off. Also, being expected to pay extra for a seat sucks!"
Nadelen: "The flight was fine. The selection of films was excellent, lots to choose from including some very recent releases."
Voordelen: "tout le service en général."
Nadelen: "rien"
Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Nadelen: "Bought 2 tickets but seats weren’t together poor service"
Voordelen: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Nadelen: "A long delay. Patience is everything and the staff and crew were very friendly."
Nadelen: "Not enough time in London to change planes. We missed the flight"
Voordelen: "Staff and Entertainment"
Nadelen: "Back row, but someone has to sit there :)"
Voordelen: "Liked the plane which looks new and the entreteinment was good too"
Nadelen: "Didn’t like the crew wasn’t nice and the snacks are always terrible"
Je n’ai pas pu avoir le vol à cause d’une annulation de mon premier vol
Retard sur le vol mais rattrapé par le pilote
le personnel et les repas sont excellents... Le confort est relatif et à l'embarquement en peu d'attente du à un faible nombre de cabine de checking ouvertes... Les sièges sont un peu spartiates pour le vol, donc confort relatif, mais pour une ou deux heures c'est supportable.
Aucun contrôle dès test pcr
C'est une grosse arnaque cette compagnie. Je n'ai pas pu récupérer mon argent suite la fermeture des frontières.
Pas reçu mon repas Kasher.
Steward au top.
Voordelen: "Snacks"
Nadelen: "2h late!"
Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "Nothing."
Voordelen: "Siege correct sans plus, et non inclinable"
Voordelen: "Very enthusiastic and pleasant crew who worked hard to provide a meal and drinks to all Business Class passengers on this short 33-minute flight."
Voordelen: "."
Nadelen: "Le procédé d’embarquement"
Voordelen: "Le personnel"
Nadelen: "Rien tout a été parfait"
Nadelen: "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"
Voordelen: "Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!"
Nadelen: "Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases."
Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"
Voordelen: "Punctuality!"
Nadelen: "Une collation gratuite pendant le vol"
Voordelen: "Le personnel était très professionnel. Cie au top."
Voordelen: "La couleur de l avion ."
Nadelen: "Tous"
Voordelen: "Personnel de bord sympathique"
Nadelen: "L’organisation De l’embarquement"
Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."
Voordelen: "Le toute"
Nadelen: "Rien à dire"
Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"
Nadelen: "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"
Voordelen: "Propreté et état général de l'avion"
Nadelen: "Des hôtesses plus souriantes"
Nadelen: "British Airways just get the basics right. One carry on one personal item. Friendly staff. Comfy seats. Honestly I don’t know what more I could ask for outside of USB ports."
Nadelen: "ne pas etre entre deux inconnus"
Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"
Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"
Voordelen: "Personnel souriant et accueillant"
Nadelen: "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"
Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"
Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"
Nadelen: "Had no idea we had not payed to check a bag. Could have paid online prior to boarding for 30 pounds, but because we did not know, had to pay 65 pounds in order to check a bag at the airport. I am extremely dissatisfied with this flight and with British airways in general. I wish I would have known about the baggage and I could have saved myself a LOT of money. British airway crew were rude and unhelpful. I will not be flying with them again."
Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."
Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."
Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"
Voordelen: "Les films bien diversifiés et nombreux en français"
Nadelen: "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."
Voordelen: "Rien"
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."
Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."
Nadelen: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"
Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"
Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"
Voordelen: "The staff/crew were lovely!"
Nadelen: "Older plane, so no captioned movies."
Nadelen: "Late takeoff"
Voordelen: "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Nadelen: "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."
Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"
Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"
Voordelen: "We made it safely. The Pilot was excellent in making sure the plane was safe and keeping us informed."
Nadelen: "We were a little late."
Nadelen: "3h de retard"
2h de retard car l'avion n'avait pas été nettoyé. Je n'ai pas eu de boisson chaude le matin. On m'a dit que me l'apporterait mais le personnel m'a oubliée malgré mes nombreux appels. Sinon l'équipage est très aimable.
Vol annulé, aucun suivi, service à la clientèle médiocre
Vol annulé, aucun suivi , service à la clientèle médiocre
La boufe L’équipage
Leur accueil Leur serviabilité Leur repas Leur attention aux passagers Et surtout leur respect des mesures barrières
Excellent vol et le service sans reproche 🙌
Air Canada est une grande et chouette compagnie, la classe éco est confortable pour quelqu’un qui fait 1m93. Bonne nourriture à bord. Super
J’ai gelé tout le long du vol
Voordelen: "Personnel parfait"
Voordelen: "Timming Was ok"
Nadelen: "No Food, old tv, poor confort seat"
Voordelen: "Food"
Nadelen: "Checking in was a disaster. Took a long time. Lady wasn’t sure if we were going to embark as my son has two surnames. Ticket was matching middle and last name. She had to consult her superior that in front of us sayid it would be ok. Even after that She was challenging him. At the end it was all good. She had a very bad attitude."
Nadelen: "I have no complain it was good for the most part for, more food lol"
Nadelen: "We parked at the furthest possible gate in international. Ridiculous walk!!"
Voordelen: "Staff are very nice"
Nadelen: "Delay in flight of more than 45 minutes"
Voordelen: "Le support offert par rapport à mes baggages"
Voordelen: "Air Canada is always a great travel experience."
Nadelen: "The food is terrible. It's the worst I've had from any airline."
Voordelen: "Petit avion et personnel débutant."
Voordelen: "Helpful person at check in counter when I couldn’t check in online and the kiosk would not complete my check in process. Easy boarding. Very relaxed and friendly flight crew (less militant than other airline crews)."
Nadelen: "There was some sort of glitch with my record and I could not check in online or at the kiosk. That was frustrating. I called customer service and it was a VERY long time on hold to get an agent."
Voordelen: "Personnel impoli"
Nadelen: "More clearly written policy about baggage allowance"
Nadelen: "Attendee is very rude."
Nadelen: "Nous avions des billets avec united Airlines pour finas’ Se remdre compte que nous avons été changé sans le savoir avec air canada qui n’est théoriquement pas la même compagnie et donc qui ne se trouvait pas dans le même terminal... beaucoup de perte de temps ..."
Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."
Voordelen: "1. Gentillesse de l'équipage 2. Rapidité du personnel à bord 3. Efficacité de l'avion"
Nadelen: "1. Wi-Fi indisponible 2. Aucun système de divertissement intégré au siège à bord"
Voordelen: "Film à bord Du vol très apreciable!!"
Nadelen: "1h de retard sur le planning mais sûrement à cause du vent qu' il y avait ce jour la."
Nadelen: "Ils ont perdu ma valise. Malgré la qualité du vol le service c’est pas la j’avais des choses très importantes à l’intérieur... merci air Canada..."
Voordelen: "There was a particularly great flight attendant. I wish I got her name but she was really helpful and pleasant."
Nadelen: "The crackers that came with my cheese plate meal were rancid."
Nadelen: "Le vols a été retarder à partir de Québec. J’ai donc du courir à travers l’aéroport de Montréal pour attraper ma connection vers Edmonton. Arrivée à l’intérieur de l’avion, les compartiments à bagages à main étaient pratiquement tous plein. Eu beaucoup de misère à éviter de mettre mon sac à dos sous le siège devant moi. Chose que je déteste car je suis très grand et j’ai besoin d’espace pour mes jambes. On a finalement trouvé un endroit à inséré mon sc à dos après avoir argumenté avec l’agent de bors."
Nadelen: "Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy."
Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"
Voordelen: "D’être arrivée à bon port en toute sécurité Ponctualité du vol"
Nadelen: "Pour un vol d’environ 1hr, rien à redire."
Voordelen: "Crew was fine."
Nadelen: "Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you."
Voordelen: "Équipage sympa!"
Nadelen: "Pas assez de place pour les jambes."
Voordelen: "Rien"
Nadelen: "Que des retards. Informations transmises erronées. Entreprise contractuelle à Venise et nous rappellent qu’ils ne travaillent pas pour AC"
Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."
Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"
Voordelen: "Qualité des équipements. Gentillesse du personnel."
Nadelen: "L’avion arrivant de Montréal pour m’embarquer à Québec à dû rebrousset chemin pour « bris mécanique ». Conséquence? On me dis que je perd mes correspondances et ne pourrai être à Berlin que 24h plus tard que prévu. J’ai réussi à « trouver un vol » avec une apps sur mon Iphone. Et apprendre l’existence de ce vol à la préposé."
Nadelen: "Retard d’une heure"
Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."
Voordelen: "Mauvaise expérience, une de mes valises détruite et beaucoup de difficulté à avoir un retour suite à p’ Incident et aucune indemnités de votre part, très decu de air Canada ....!"
Nadelen: "Pas avoir mes valises le jour que je suis arrivé au Pérou ....! C’est la primer fois que ça m’arrive ...!"
Nadelen: "Garbage in see pocket and broken recline on seat 36k"
Voordelen: "Le vol était à l’heure précise"
Nadelen: "Pas de cuillère pour manger ma soupe et la bière était chaude"
Voordelen: "Plesant ride"
Nadelen: "Flight took longer to depart due to boarding and de-icing"
Voordelen: "Le personnel l’avion et la propreté"
Nadelen: "Les repas pourraient être plusnsavoureux"
Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."
Voordelen: "Le vol s’est bien deroulé dans les temps requis (un peu en avance actuellement) et il y a beaucoup de films disponible avec sous-titrage. Le personnel aurait pu etre plus sourisnt mais c’est bien"
Voordelen: "I was very pleased with the baggage claim team in Ottawa who took extra steps to ensure that a piece of my carry-on luggage that I forgot on the flight was returned to me safely and packaged with more care than I did for myself!"
Voordelen: "Rapidité du service"
Nadelen: "IFE Un peu lent et peu de choix récents"
Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."
Voordelen: "The flight crew were helpful and friendly"
Nadelen: "I was forced to miss my second flight because the first airplane malfunctioned"
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