Didn't fly. Didn't get a refund either.
i was seated apart from my girlfriend even though I bought the tickets at the same time and the flight was half full. what are some of these airlines thinking when they assign seats?
Wingo changed departure time 3 times and kept us moving from one gate to a different one. A 1 one flight took me more than 8 hours. Don't fly wit Wingo, the worst experience ever
Nothing the vendor services and overall process was not an experience I would ever want to revisit again .
Voordelen: "Crew was great and friendly- good meals on long flights- best airline!"
Nadelen: "everything was great"
Nadelen: "Waiting room and security"
Voordelen: "Crew was great!"
Nadelen: "Better food or at least option to purchase better food. Needs entertainment and the plane needs a renovation. Very dated interior."
Voordelen: "Muy cómodo los vuelos"
Voordelen: "The assigned flight attendant was very nice and did a wonderful job"
Nadelen: "La organización del embarque y desembarque"
Voordelen: "It was an easy hassel free experience"
Nadelen: "I wish I had gotten a window seat on the first flight. The flight was overnight and it was hard to sleep"
Nadelen: "Pas d’écran ni choix pour louer un iPad. Je crois important de mentionner lors de l’achat qu’il n’y a pas d’écrans ni de sortie pour charger le cellulaire Pour mieux se préparer."
Voordelen: "Yes i like"
Nadelen: "Improve boarding procedures. Cre was very average"
Voordelen: "The Crew was amazing"
Nadelen: "Work to do with the boarding Staff"
Nadelen: "I really enjoy the flight."
Voordelen: "Everything was fast"
Nadelen: "No entertainment at all"
Voordelen: "Comfortable seat"
Nadelen: "Give me my baggage"
Voordelen: "The crew and copa gave me executive class. I really appreciate that because I was very tired."
Nadelen: "The boarding spend a lot of time, and the flight was late"
Voordelen: "Liked the simplicity of such a small airline and local routes. Make for inexpensive travel."
Nadelen: "Overbooking is common and being placed on standby is unnerving when in a foreign country. The booking and reservation process needs to be looked at closely to prevent such happenings."
Voordelen: "Excellent attention, very good food. Very nice flight overall."
Nadelen: "Not charging me 340$ by threatening to cancel my return flight if I didn’t pay."
Nadelen: "Hi, the windows are always dirty or greasy in four of eight flys that I flew. Tanks for asking."
Voordelen: "Everything excellent"
Nadelen: "Not st all"
Nadelen: "Flight and crew were awesome! No media in the plane and pretty tight."
Voordelen: "Confort and great service."
Nadelen: "Everything was perfect!"
Voordelen: "The service, staff friendly."
Nadelen: "The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off."
Voordelen: "Excellent service and on time"
Nadelen: "Food could be improved a bit more."
Voordelen: "More legroom on this flight & it was packed."
Nadelen: "The customs forms were outdated. Had to fill out the proper ones upon landing."
Voordelen: "Efficient and no hassle. Spacious leg room. On time."
Nadelen: "No complaints. Perhaps the crew could have smiled more."
Voordelen: "Fast and orderly boarding. Everything was as they described in their web page. Read carefully and you will know what to expect. On time and very attentive personal"
Nadelen: "None really. Is a low cost airline, do not expect amenities or entertainment or confort."
Un petit problème, mais pas forcément dû à Delta, est que nous avons eu 3 changements de porte. Sinon tout était bien.
Nous étions en surbooking et avons attendre le dernier moment pour savoir que nous pouvions partir.... Et l'avion a eu 4h de retard... Mais nous sommes arrivés
J aurais aimé que les passagers soient appelés par zone. Exemple zone 1 présenter vous pour débarquement ensuite zone 2..... ainsi les autres passagers restent assis et attendent leur tour.
We were in a hot plane for over an hour with a screaming child. No cold drinks offered just an excuse of they were waiting on a printer
Mon baggage en soute à été extrêmement détérioré
Les repas n’étaient pas très bons
Nous avons fait la queue pour l’embarquement pendant de longues minutes. Au moment de passer, on nous dit que nos passeports doivent être vérifiés. Obligation de suivre une autre queue. L’hôtesse nous demande notre test Covid alors qu’il n’y en n’a pas besoin pour revenir en France. Une fois les passeports vérifiés, on nous demande de retourner à la fin de la première queue…donc très long !
Écran ne fonctionnait pas …. Pas d’alternative
Température de la ventilation très basse.
Major mistake in rescheduling causing us to miss flight
Amélioration: le check in sur ordinateur deux jours avant qui prendr trop de temps et ne fonctionnait pas. (Près de 4 heures dd mon temps ! Entre les essais multiples et amples téléphoniques) make it simpler.
Personnel très sympa, très serviable.
Checkin via l’appli impossible
Des casques anti bruits pourraient être transmis si les conditions de voyage deviennent difficiles : les pleurs et les cris d’enfants durant tout le trajet et ce quasi sans interruption ont rendus le vol très désagréable . Vol choisi à l’initial car etant un vol de nuit et cela permettait d’avoir un peu de calme. Le personnel était sympathique et avait des bases en français ce qui était agréable. Ce qui n’était pas réellement le cas pour le vol aller . En vous remerciant,
Mauvaise gestion du retard et de l’embarquement. Repas minuscule qui donne la nausée. Personnel de bord qui parle super fort y compris quand 75% du vol dort…. J’étais très mal installé, même dans une low cost j’étais mieux, assez déçue
Vol parti à l'heure et arrivé en avance. Personnel aimable. Voyage agréable
Vol à l'heure. Personnel aimable. Repas corrects. J'ai pu choisir une place confortable moyennant un prix correct. Divertissements limités que écran individuel. Plutôt content du voyage avec cette compagnie
Je suis un Franco Americain de 63 ans residant aux US depuis 38+ ans. Apparement mon retour vers Miami a ete booké sans baggage !!!??? De toute evidence une grossiere et innacceptable erreur !!! Comment puis rentrer chez moi sans bagagge ??? Imaginez ma surprise quand Air France m'a informé au "checkin" que mon billet de retOur n'incluait pas un baggage et a refusé de me laisser embarquer avec ma valise de 21 kilos si je ne payais pas un " suplement de €60. A €960+ ce billet ne qualifie pas particulierement de billet "discount"!!!??? Pour compliquer les choses encore un peu plus suite a un traumatisant vol de picpokets dans le metro parisien qq jours avant mon retour je n'avais plus de carte bancaire. Depuis presque 40 ans de voyages entre mes 2 pays je n'ai jamais eu une experience plus desagreable et humiliante dans un aeroport. De retour en Floride a la maison je suis stressé triste humilié et terriblement deçu par ce dernier jour dans ma ville lumiere de naissance.
The entertainment unit not work. It kept freezing up, the map kept moving around to other parts of the globe, so,e functions didn't operate at all. Finally less than halfway through the flight the unit froze up all together and was completely unusable. Also, the seat wasn't able to recline as the button on the seat was completely missing!
Appears to have been delayed to wait for other crews to get to Miami, its tough now but schedules missed count
Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."
Voordelen: "Comfortable seats Friendly staff Soft landing"
Voordelen: "the scheduled time offers, the fast boarding time"
Nadelen: "offer lactose intolerance snacks"
Voordelen: "On time, service was good"
Nadelen: "Food, I can't understand why the main course has such a poor taste and looks like it was eaten before."
Voordelen: "The crew was polite"
Nadelen: "Less delays"
Voordelen: "I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago."
Nadelen: "Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!"
Nadelen: "My first flight (leaving very early in the morning from Burlington VT was delayed several hours because a ground crew member forgot to put the heater on the plane the night before. Because of this delay I missed my connection and instead of arriving in San Fran at 10am, I arrived at 6pm and missed the whole first day of my trip and was exhausted cause I got up at 3am to get to the airport to a frozen plane that was not ready to fly for a few hours during which I could’ve stayed in bed."
Nadelen: "Had to check my bag yet others brought on two bin sized pieces. Had to get seat assignment at the gate and rep was rather abrupt with instructions. Smell of fuel in the cabin. In last row which was uncomfortable"
Nadelen: "Plane was hot and sticky. The air from the vent was not cool."
Nadelen: "thin seat cushions"
Voordelen: "Nothing horrible service"
Voordelen: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Nadelen: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Voordelen: "It was horrible. Delta really should have cancelled and refunded the flight altogether."
Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"
Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"
Nadelen: "We sat for an hour on the tarmac with the plane at about 80-85 degrees and everyone sweating. Once we took off the flight attendants kept turning the cabin lights on and off and serving dinner (on an overnight flight is that really necessary?!) and waking us up. Also plane was old and uncomfortable."
Voordelen: "Service was great"
Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"
Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."
Nadelen: "The wrap didn't taste too well."
Voordelen: "Happy to be home"
Nadelen: "Allow more time for check in"
Voordelen: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Nadelen: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"
Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"
Nadelen: "le confort des sièges"
Nadelen: "le confort des sièges"
Baggage claim could have been better from Copa airlines. It almost 2 hours for our baggage to get to the carousel
Avec la pandemie, COPA fait des économies sur plusieurs plans (notamment les repas). En géneral les avions vers Caracas ne sont pas les meilleurs non plus
check in terrible, too long
I didn’t like anything!! This is the worst airline. They cancelled our flight last minute. This has happened twice. Fly a different airline if possible. Copa will scam you!
Nadelen: "Food snacks lol"
Nadelen: "Copa is trash . Doesn’t accolade passengers with hotels . They except people to wait in the airport for 14 hrs lay over when it’s their fault ! Straight trash . Poor 79 year old lady had to stay at the airport cause her family was 4 hours away ! Trash trash"
Nadelen: "Confort, less crowded, cleaner,"
Voordelen: "Crew was amazing. I was thinking of upgrading to business class but did not know how"
Nadelen: "copa is great"
Nadelen: "Ils ont retardé notre premier vol Nous sommes 60 personnes a être arrivé à l'heure juste pour le deuxième vol Les employés ont refusé de nous embarquer malgré que l'avion était encore sur place Nous devons rester au Panama pour attendre le prochain vol lundi, dans 4 jours. Complètement inhumain."
Voordelen: "I like this flight very smooth no worry what so ever I will flight again"
Voordelen: "Both good"
Nadelen: "It would have been nice to have our own video and the choice of our own entertainment, as I get with United"
Nadelen: "Hot pockets???!!!! Really????"
Voordelen: "C'était correct"
Voordelen: "Nowadays people is not like they used to be, don’t like to treat people as they would like to be treated"
Nadelen: "Customer service"
Nadelen: "Même si copa c’est une compagnie de apáñala, je trouve que leurs salles d’attente 122,123,124 sont inconfortables, pas assez de place pour la quantité de personnes et de volés qui sortent en même temps. C’est ma seule plainte."
Voordelen: "Pas de prise usb un seul film pas de choix de langue en français"
Nadelen: "Modernisation des avions"
Voordelen: "The fly time and the food"
Nadelen: "Bagage claim sucks"
Voordelen: "the crew was amazing. Seating not so comfortable"
Nadelen: "the flight was good. Entertainment was great"
Voordelen: "The food and entertaiment."
Nadelen: "uncomfortable seats, no vegetarian options, no movies"
Nadelen: "Accueil à Panama avant l' embarquement où vérification des gens et bagages. Personnel moins sympatique et espace congestionné."
Voordelen: "Service impeccable"
Nadelen: "Vivement l'ère des moniteurs de divertissement individuel, seul hic."
Voordelen: "Les gens sont gsntils et nous dirigent, mais c'est un peu mal organisé."
Nadelen: "En quittant Montréal on me specifie que je dois recuperer mes bagages a Panama pour les transferer, ensuite au Panama on me dit le contraire... manqie un peu de clarté d'information"
Voordelen: "Service communication about delay and connecting flights"
Voordelen: "Tve fly EXCELENT"
Voordelen: "Flight made it on time, exactly as scheduled, despite a delay during boarding of almost 1/2 an hour. But other than that, good flight."
Nadelen: "Boarding and takeoff were delayed almost 1/2 an hour."
Nadelen: "Checking in at Miami was very slow"
Voordelen: "Very good"
Nadelen: "Tha people very nice"
Voordelen: "Service was excellent. Very impressed with the accommodations. I was traveling with my elderly parents. I requested wheelchair assistance for them. They were well taken cared of."
Nadelen: "Not many choices of my interests for movies."
Voordelen: "Great seats both legs. New aircraft 737800? Nice jet!!"
Nadelen: "Characters difficult to type in on comment for in flight service. Turns out it is just for the entertainment interface so Alitalia confusing when rating."
Voordelen: "Overall good."
Nadelen: "Food was not good, however service was great!"
Voordelen: "The crew very nice . Flight right on time"
Nadelen: "The crew very friendly . But the seats sucks"
Nadelen: "Separated us into two middle seats. The man behind me kept kicking me from under my seat. He was extremely rude."
Nadelen: "Le temps entre les services de repas/ breuvages était un peu trop espacé."
Nadelen: "Pas de télévision individuelle et seulement un film d’enf A été joué."
Voordelen: "Great airline crew service and on-time schedule"
Voordelen: "Copa offers the best value for a flight to Guayaquil, but there is limited options. Decent price for the shortest flight duration. Each seat has tv with entertainment"
Nadelen: "Slowest airline in history to get bags off the plane and into baggage claim. I regularly wait 30mins for my bag even after the time to get off the plane and go through customs. Seats suck in ecomomy"
Voordelen: "El trato de las asafatas debe de ser mejor"
Nadelen: "Colchas para lo frío Del avión"
Voordelen: "IT WAS TWO HOURS BEHIND SCHEDULE"
Nadelen: "i have to wait in the Airport six hours total in Panama"
Nadelen: "copa airlines changed the timeline of my ticket from 10 hours to 22 hours duration one month before my flight back. When I landed in Panama there were no United representatives to issue me my boarding pass. For the next 14 hours I went up and down the airport to find help. When I finally went to the designated gate the Hnited representative told me this miscommunication happens all the time between Copa and United and there is nothing she can do. This is bad business and the customers have to suffer the consequences. I won't use this flight route again."
Voordelen: "Food was plenty"
Voordelen: "La ponctualité des vols"
Nadelen: "Pas d'écran pour divertissement, pas de prise pour recharger nos appareils mobiles."
Voordelen: "Most of my flight experience was great."
Voordelen: "Customer service"
Voordelen: "Is there anything good with copa?"
Nadelen: "A business class that is worse than others economy plus, small planes, limited entertainment offering"
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Swift clean friendly on time
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."
Nadelen: "It's KLM. What else do you need to know."
Nadelen: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Voordelen: "Crew good and seat OK but not exceptional for business class"
Nadelen: "Food was average - main course could have been better. Range of movies ok but not great"
Voordelen: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Voordelen: "Almost everything, especially the crew."
Nadelen: "Don’t feel like anything should be better to be honest"
Voordelen: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nadelen: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Nadelen: "Everything was good"
Voordelen: "Crew was great and helpful despite oversight in my special meal."
Nadelen: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Nadelen: "Too hot inside the aircraft"
Voordelen: "Friendly crew"
Nadelen: "KLM lost one piece of my luggage"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "The flight crew was so friendly and the food was really good."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Being fed was amazing and watching free TV was great!"
Nadelen: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "The flight arrived a few minutes early."
Nadelen: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Voordelen: "Crew was good"
Voordelen: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Voordelen: "We got to Amsterdam on time"
Nadelen: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Voordelen: "Everything is alright"
Voordelen: "The constant smile conferred by flight attendants through the entire flight."
Nadelen: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."
Voordelen: "Nothing to mention"
Nadelen: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Employees were very friendly"
Nadelen: "The seats were very small"
Voordelen: "Crew was excellent -kind nice and very attentive"
Nadelen: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Voordelen: "Shirt flight but well catered, boarding was efficient and quick."
Nadelen: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"
Voordelen: "Interior of the plane was clean. Smooth landing."
Nadelen: "Pilot did not avoid turbulence"
Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Voordelen: "Great service"
Voordelen: "Boarding was quick, Flight on time....just a regular service and plane"
Nadelen: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Nadelen: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Voordelen: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Voordelen: "Airlines issue"
Nadelen: "Profiling certain customers"
Annulation sans proposition de solution
Parce que AA a mal fait son planning , pas de pilote . Il a fallu attendre un pilote puis un co pilote. On a décollé avec 1h40 de retard
Don’t fly American it’s awful
Yet another delayed American Airlines flight (the one coming over was delayed too.). I understand these things happen. My issue is that the flight crew does a lousy job of keeping passengers informed of what is going on with the delays. They wait until 15 minutes after your scheduled departure to tell you why you're still sitting at the gate. Then they tell you it will only be another 5 minutes. After 20 more minutes they decide to tell you why you haven't moved, and it should only be 5 MORE minutes. Really, American, if you don't have any idea how long the delay really might be, don't just pull numbers out of the air. People prefer honesty to BS.
Delayed flight, missed all my connections. They re-routed me on a 20 hr series of flights, charged me $230 for one extra bag, because of all the steps in the new flight that THEY set up because of THEIR delay. Absolutely unhelpful/unempathic counter help. This was easily one of my worst trip experiences, and I fly a lot.
American's movie selection is not great and the user interface for selecting a movie is really not easy to use.
Bad new first class seats. No service
Voordelen: "Can’t say that...crew was professional but lacking good service attitude.No smiles, Nothing special."
Nadelen: "Everything is good !"
Voordelen: "Plane wasn’t full and left and arrived early!"
Nadelen: "Offering some kind of beverage"
Voordelen: "Nothing,really other than the fact that it Got us home."
Nadelen: "At least offer water. There was no service whatsoever"
Nadelen: "IFE was not streaming movies, WiFi on but not loading"
Nadelen: "First flight delayed 30mins due to crew rest issues."
Voordelen: "I was cramped being a man of fair size. Which honestly quite made the flight even better."
Nadelen: "I can't think of a thing the crew could have done better. Top Notch!"
Nadelen: "No deberían cojerse los artículos personales de los pasajeros"
Voordelen: "Crew was tight, friendly, flight comfortable & painless."
Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."
Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"
Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"
Nadelen: "Une heure de retard au décollage"
Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Voordelen: "Good crew, good service, good captain."
Nadelen: "If I did not have to check my carry-on to baggage claim. The flight was delayed and landed late (high winds)"
Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."
Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Nadelen: "Retard d’une heure"
Voordelen: "There was nothing to like about the way this sudden last minute cancellation was handled."
Nadelen: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."
Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Voordelen: "New plane, more headroom made the cabin feel more spacious! Friendly flight crew! Loads of entertainment options....free! USB ports in every seat!"
Nadelen: "Traveling in coach is never comfortable. Fan was difficult to direct, and air flow was not especially strong."
Voordelen: "This was a nighmare!"
Nadelen: "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone."
Nadelen: "Was forced to pay over $100 for my daughters seat since she was assigned one by herself in the back of the plane. Was told I would have choices of other seats that I did not have to pay for but this was not true. Was told at check in 24 hrs before I could get her another seat and not pay. For a 10 hr flight, my tv screen did not work. Staff tried to fix it but were unsuccessful."
Nadelen: "Had terrible seats with no reclines and near the bathroom. They charge extra for better seats, they should offer something in return for below average seats."
Nadelen: "The food, the service and it was delay"
Voordelen: "Planes were clean and spacious"
Nadelen: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."
Voordelen: "tout le service en général."
Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Voordelen: "Better-than-expected legroom and comfort. Plane was clean, well kept. Much newer aircraft, so the enhanced entertainment features were great!"
Nadelen: "Poor boarding experience due to long line and plane capacity. Felt bombarded by American Airlines marketing schemes for their airline credit card."
Voordelen: "I found the crew to be nice and friendly and the breakfast was good."
Nadelen: "It seems like American Airlines has lived up to its reputation. More seats in a plane and less comfort. On top of that, the entertainment system has not been upgraded since the 70's. TV monitors in the middle and everyone has to watch the same thing. Of course, the sound system did not work for one entire side of the plane so I could only watch the movie and not hear it. If you are not going to have individual monitors for each seat, allow your passengers to what from their mobil devises like almost all other airlines are doing."
Nadelen: "Food was terrible and the audio was broken for the entire plane and couldn't watch the movie they played on the flight."
Voordelen: "Food, cleanliness"
Voordelen: "We had two medical emergency on board so the flight attendant took care of them really well"
Nadelen: "They check in my hand carry my whole point of carrying is not to be bother with claing my luggage"