Voordelen: "The crew was friendly and the seats were very comfortable. The flight left a bit earlier than expected. I like that."
Nadelen: "The person collecting the boarding passes could have used another person helping her."
Nadelen: "35 minutes delay at Tangier airport after boarding without any explanation. When the aircraft starts its descent, it was a nightmare, everybody was scared .. No explanation !"
Voordelen: "It was fine for a short flight"
Voordelen: "Aircraft, rate"
Nadelen: "Crew, boarding"
Voordelen: "Crew very attentive"
Nadelen: "I wanted to buy some duty free fragrance and I wanted to pay with credit card, but they didn't have the one I wanted, and what's more, they didn't have a credit card machine either. So the sale was lost!!"
Nadelen: "1) savoir qu’il n’y avait pas de bagages inclus dans le billet 2) L’ajout de bagages a été très difficile. Probablement du au fait que la réservation a été faite au travers de last minute.com"
Nadelen: "No beverage service at all....Not even water!"
Nadelen: "Charge 2 euro for a cup of tea. Ridiculous"
Nadelen: "Bad experience Bad flight they charge me the weight for my laptop. I was been traveling everywhere in the world this is the first time found someone charge for the laptop weight. I will never use this company again."
Voordelen: "The flight was so empty, I coukd stretch across the whole row to sleep. It also landed safely at the destination."
Nadelen: "No food or drink was provided. There was no entertainment. I have been on flights where they give you blankets, headphones, full meals, and a TV screen to watch or listen to music. This flight was very boring and unpleasant."
Voordelen: "Aircraft, rate, on time, boarding"
Nadelen: "Crew, they were moving and talking too loudly disturbing passengers who were willing to have a rest. As I were placed on the last line, the toilet door was hitting my seat each time someone was getting off"
Nadelen: "Too much official control checking - passport/customs"
Voordelen: "Was a lovely lady whit a big smile in her faces. Pls lock after her."
Voordelen: "did exactly what it said on the tin"
Nadelen: "no problems at all"
Nadelen: "Being registered (very) dyslexic, I occasionally make booking mistakes. I called the second i realised i had input the wrong date and explained that it was not a cancellation i wished to make, just a crucial amendment due to my disability. Unfortunately this fell on deaf ears, and I ended up having to pay an additional £72, which was about 75% of the original flight cost."
Voordelen: "The service provided through out the journey wss excellent. Great flight to Agadir, cost effective and an amazing experience."
Nadelen: "I had to pay for my luggage 285 dollars and it was more than what I spend on souvenirs. They had no compassion."
Voordelen: "We were given no information will be kept in the quiet until the last minute we were then told and flight was delayed then we were told our flight was cancelled we were taken to a hotel where we were fed but we’re not allowed any drinks most of us returning from holiday had no spare money so we had nothing to buy anything with we were told we would have breakfast and refreshments in the morning but we didn’t get anything we will put on a flight at 6 AM where we presumed we were going to London and ended up in France where we were made to get off the plane for a period of 15 minutes without luggage made to go through security being told we were allowed refreshments and we were taken straight back onto the plane with no food or water from 8 o’clock the previous night if anybody is reading this avoid and Arabia Maroc like the plague"
Nadelen: "Air Arabia no rock did not keep as informed did not treat us with respect did not treaters in accordance with any human rights leaving is from 8 PM without food or water till 6 PM the following day when we actually got to London I think it was out rages disgusting and totally on necessary"
Nadelen: "No room to recline seat. No food on an international flight"
Voordelen: "aircraft n staff"
Voordelen: "On time departure & arrival. Loved the Arabic music during ground time."
Nadelen: "Was never offered water or beverages in spite of being in premium seats."
Pas de problème particulier juste une information comme quoi notre vol de départ était annulé. Réception d’un sms en fait le départ a bien eu lieu .
The flight was canceled and we lose our train to Paris, we had to pay $225 for new tickets Brussel-Paris and we lose our hotel night in Paris for $221 !! It is not fair that’s the airline didn’t assume his responsibility! I hope TUI refund all these expenses.
The checkin was not allowed until 2 hours before the flight, which is fine, except that I wanted to check my suitcase sooner. Then the gate was not announced until 15 minutes before the flight, which seemed late, particularly since the gate was the very last one on the terminal (D-68). It would be difficult for people with mobility issues to get there in time. The flight was fine. I wish the seats reclined, but this is a budget airline, so no expectations. Overall, I would do it again if I needed to fly Tui Airlines.
Voordelen: "Supero mis expextativas. Si el servicio se mantenga la voy a utilizar otra vez."
Voordelen: "That we reached our destination!"
Nadelen: "Check in was awful"
Nadelen: "Impossible to travel correctly in this shithole of airport The dirtiest souk is better organised and better and cleaner Nightmare and very last time i travel true charleroi"
Voordelen: "I loved it! It's so spacious and comfortable."
Voordelen: "The entertainment side is great. TV show and movie options leave plenty to do for long flights."
Nadelen: "The seat had no cushioning whatsoever."
Voordelen: "Nothing possitve to say here."
Nadelen: "I've flown hundreds of flights, and this was my first time with Justairfly (TUI), and it will be my last. In Brussels there was a mechanical failure and the flight was delayed. The problem was that it was delayed 14+ hours. Now sometimes things happen, I understand that, but how you handle those situations is something else. Jetsirfly handled this very very poorly, with complete disregard to its passengers. They would require us to return to the gate almost every 2 hours for the next 14 hours. Then when 200+ people return to the gate Jetairfy and their representatives would not be there. They violated many EU statutes regarding passengers rights. And when this was brought to their attention, they would become hostile, and violate more! For instance, by law, when the delay is five hours or longer, passengers may opt for reimbursement of the full cost of the ticket together with, when relevant, a return flight to the first point of departure. I specifically requested reimbursement and to be returned to my point of origin, and was flat out denied for Jetairfly! By law, if a flight is delayed by four hours or more and the final destination is over 1500 kilometers, the passengers are required to compensation. Not only did they not compensate us, they failed to notify us, as required by law, of this compensation. In general, they did an extremely poor job of handling the situation and myself, and 100+ other passengers have reported them to the authorities. I'll never fly or use Jetairfly or TUI again. And I suggest you avoid this. Airline at all costs."
Voordelen: "The plane was pretty nice with eqch person having their own TV with multipe options for movies. Other than that, it was just a typical flight with nothing great or nothing really bad."
Nadelen: "Again, nothing really poor, but nothing great either."
Voordelen: "Service with a smile. As our flight was redirected to Ostend, the signage was clearly marked to get to the transfer bus to Brussels and the water that was given to passengers before boarding the bus was a nice and welcome touch."
Nadelen: "It was not clear in Dalaman Airport why they were shouting "Izmir" as if they were looking for passengers to Izmir, and it appeared as though boarding was to a flight to Izmir, yet we were all travelling to Ostend. Strange! I thought I was at the wrong gate as I couldn't see a sign indicating Ostend at the boarding area. When I asked if the plane went to Ostend they said yes and took my ticket--but this was never announced."
Voordelen: "The flight crew was very courteous, professional, and attentive. The prepared meals were tasty, nutritious and filling. Also, the selection of free in-flight entertainment (mostly the movies, and tv shows) were satisfiying. They were even able to shorten the flight time by 1-1/2 hours. I would probably fly with them again if their prices remain reasonably low."
Nadelen: "The only issue have with being on an 8 hour flight is being confined to about .5 meter of space. I couldn't move my elbows for the most part."
Voordelen: "The price is unbeatable"
Nadelen: "You can expect high end entertainment and food went you pay a half of the price of the competitors"
Voordelen: "It's not high-end, and does lack some luxuries, but for the price, you get everything you need."
Nadelen: "Lack of electrical outlets and no wifi."
Une horreur. 8h de retard. Aucune explication. Un voucher de 8€ au bout 6h d'attente alors que le sandwich le moins cher est à 7€ et que la règle du voucher c'est 4€/heure de retard. On est monté dans un avion. On a du redescendre et sortir de l'aéroport. On a du repasser les portiques de sécurité. Donc ceux qui ont acheté des liquides en duty free la première fois se sont faits emmerdés. L'horreur. J'ai jamais vu ça. Et quand on finit par décoller, le personnel naviguant sûrement à bout n'était même pas aimable. J'appréhende le vol du retour. Dernière fois sur Ryanair.
Bonjour Oui tout c est bien passé Sauf que j ai récupéré mon bagage 🧳 avec la poignée cassée 😡
Nadelen: "Barely any covid measures. Brussels airlines uses staggered disembarking. Row per row. Ryanair still does the usual “every man for himself”."
Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"
Nadelen: "Respect the schedule. Thank you!"
Nadelen: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Nadelen: "It's Ryanair. So, no further comments required..."
Nadelen: "Rude staff, unprofessional"
Nadelen: "The crew can be nicer"
Voordelen: "Everything about my flight"
Nadelen: "I love everything"
Nadelen: "It's Ryanair. We know that they won't change."
Voordelen: "Rapidité d'embarquement et débarquement"
Nadelen: "Pas de boissons offertes ."
Nadelen: "éviter 1h15 de retard"
Voordelen: "The boarding process was efficient. The flight arrived on time. My luggage arrived quickly."
Nadelen: "One crew member could have been friendlier. The seats could be a bit wider."
Voordelen: "The price."
Nadelen: "1. The flight was late an hour and 5 minutes. 2. There were announcements in Arabic and substandard English. Zero Spanish. For a flight going to Madrid, Spanish is a must."
Nadelen: "Serait vraiment pas mal si RyanAir diminuait la fréquence de ses retards. Je ne me souviens plus quand c'était la dernière fois que j'ai pris un vol chez eux et qu'il est parti à l'heure."
Voordelen: "There was nothing that I liked about Ryanair airlines"
Nadelen: "A kiosk center will be easier for check in at the airport. People would not miss their flight or complain about crowdiness. Paying for a boarding pass in absurd. If a person paid for their flight they should not have to pay for a boading pass. The Ryanair App has technical difficulties"
Nadelen: "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."
Nadelen: "Retard d’une heure trente non explique au départ de bordeuax"
Nadelen: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."
Voordelen: "Excellent pilots did their job very well, despite bad weather."
Voordelen: "At first. One too we know the flight was delayed about 30 minutes. Then we got the information that the flight doesn’t go the Brussels but Liège. So from Liège we have to finish the travel with a bus 1 hours 30 minutes to arrive at the airport in Brussels. It’s 11:30 so we have to take a taxi 50 euro to the city."
Nadelen: "The worst was with all these problems, Ryanair didn’t offer any drink or food to passengers."
Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"
Nadelen: "Hidden fees everywhere!! Worst experience ever and I’ve been traveling all month long!!!"
Voordelen: "Rapide et efficace"
Nadelen: "Règles pas claires à l’ae"
Voordelen: "Off ons time no extras got here quick all I want"
Nadelen: "Was perfect"
Voordelen: "Des heures passé à essayer de trouver une façon d'aanuler les billets. Tout est fait pour renvoyer vers les sites internet qui ne permette pas d'annuler un billet pour trois personnes. Terminer les réservation par internet, c'est une belle anarque commerciale. Je partage cette expérience sur les réseaux sociaux avec 23000 followers, je ne suis pas le seul. Nous ferons remonter cela bientôt."
Voordelen: "seul chose positive les tarifs"
Nadelen: "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."
Nadelen: "Evidently you have to check in online on your phone 2hrs before departure or else you will be charged 60 EURO to check in at kiosk. They do not tell you this on receipt email. Airport wifi did not work so i had to pay 60 EURO. It was more than the actual ticket. DO NOT USE RYANAIR"
Nadelen: "Le retard d’1h30"
Voordelen: "The fact that I won’t fly this airline again."
Nadelen: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."
Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."
Nadelen: "Flight was more rhan 30 min late"
Nadelen: "Encore en retard"
Voordelen: "Fast and effective"
Nadelen: "We had to wait a little on the tarmac with no A/C. Understand they want to save gas but its getting real hot in there..."
Voordelen: "Depart à l'heure avec quelques minutes d'avance à l'arrivée. Accueil très sympathique des agents d'escale à l'aéroport de Bratislava."
Nadelen: "Le confort des sièges de l'avion est vraiment perfectible bien que l'espace au jambes soit correct."
Voordelen: "We made the flight which was a miracle. Ryan air staff were outstanding in helping"
Voordelen: "Très bien Parking p4 un peu étrange on doit laisser les clefs de son véhicule sans aucun reçu Bizarre"
Voordelen: "Everything ok"
Voordelen: "Beautiful views of Santorini and the Aegean from my window seat"
Nadelen: "My original flight was cancelled due to high winds and I was rebooked on this flight, having to spend an extra night on the island and thus missing my on going flight to Vienna the next day."
Voordelen: "Everything at this price!"
Voordelen: "The originally cheap ticket sucked me in, this company is disgusting."
Nadelen: "Price ended up doubling after showing up to airport."
Voordelen: "Ryanair is fair for customers , prices are cheap enough , I've seen some people saying that we have to pay for everything but what did you expect for that price?"
Nadelen: "The food is terrible but we know that..."
Voordelen: "It's a reliable company"
Voordelen: "The efficiency of getting so many of us on the plane and within close to the time of departure."
Nadelen: "Wish i could have been able to be stamped and to pass onto customs earlier. There was someone I wanted to spend more time with that flew to Paris while I could not pass to customs. My flight was for Barcelona."
Voordelen: "Captain had to take emergency action. We didn't know what was going on. It ended up fine, but it was scary without any knowledge"
Nadelen: "Seat size, riding a bus to and from when we had priority booking. Not worth the extra money."