Vind goedkope vluchten vanuit Genua naar België

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Nadelen: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Voordelen: "Information sharing by pilots and crew. Economy class leg room is good."
Nadelen: "All good up to the level"

Voordelen: "Klm's consistantly high standards in everything they do."
Nadelen: "Nothing"

Voordelen: "Great atmosphere, crew was excellent!"
Nadelen: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Voordelen: "The crews were pretty great!"
Nadelen: "The regulating of the temperature."

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"

Nadelen: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Nadelen: "I congratulate the KLM crew!"

Nadelen: "The KLM crew are always great serving and treating you. Well above many other airlines."

Voordelen: "The crew was amazing, flight on schedule and good entertainment."
Nadelen: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Voordelen: "Food and service"
Nadelen: "Working wifi would be good. Better A/C. More comfortable seats"

Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Nadelen: "Boarding was very slow."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "The flight crew was so friendly and the food was really good."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Quick flight"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."

Voordelen: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nadelen: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "The staff tried to help me when it was evident we would not arrive on time"
Nadelen: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Voordelen: "Staff very pleasant"
Nadelen: "Evening snack was not the greatest breakfast was pretty food"

Voordelen: "Flying with KLM is a pleasure"

Voordelen: "Comfortable and well laid out seat area"
Nadelen: "Food was a little substandard for business class"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Nadelen: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Voordelen: "Very friendly crew going out of way to assist in making trip comfortable"
Nadelen: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Voordelen: "Nice flight, nice crew, and a nice experience."

Voordelen: "Overall everything was ok."
Nadelen: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nadelen: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Voordelen: "Premium economy service was good."
Nadelen: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Voordelen: "Nothing"

Nadelen: "Le menu est à améliorer"

Voordelen: "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Nadelen: "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Voordelen: "Très bon personnel de bord, check-in et embarquement très rapides!"

Voordelen: "Flight was fine"
Nadelen: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."

Voordelen: "Crew was awesome, airplane was new and clean All planes were on time"
Nadelen: "The food"

Voordelen: "The safety rating and the price."
Nadelen: "Overall, not impressed. The price pasó seemed cheap, but baggage fees aren’t included and are ridiculous. Delayed over 7 hours flight out. Flight back was more or less timely. The movies are old, and the newer ones are B level, at best. The food, is cheap. The price seemed right, safety ratings were good too; but won’t fly with them anymore."

Voordelen: "Timing parfait"
Nadelen: "Une collation offerte"

Nadelen: "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Voordelen: "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Nadelen: "The charge for baggage but when i bought the ticket i received that the baggage was included"

Voordelen: "Confortable"
Nadelen: "Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles."

Voordelen: "Le personnel à bord était très accueillant et professionnel"
Nadelen: "L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol"

Voordelen: "Vuelo directo"
Nadelen: "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Voordelen: "All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez"

Voordelen: "Boarded late but arrived early. Nice easy flight."

Voordelen: "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Nadelen: "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Nadelen: "The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it"

Voordelen: "The plane was very empty so i was able to spread"
Nadelen: "Food was bad for a 9 hr Flight"

Voordelen: "Cartoons on tv (for kids)"
Nadelen: "the plane is too tight"

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Voordelen: "excellent crew and support staff, very helpful. last minute ticket price was exceptional. Food was actually better than the major carriers."
Nadelen: "personal video was the only thing that wasn't up to par in comparison to the bigger airlines. But what I paid for the ticket, I'm not going to complain."

Voordelen: "Flight was on time and without incident,"
Nadelen: "There is nothing I did not like."

Nadelen: "The food menu needs to be improved"

Nadelen: "An hour to check in is unreasonable and the having to go to a separate counter to pay for a bag was a joke."

Voordelen: "I like the service"
Nadelen: "The lack of space between seats, for a trip so long every passenger should feel some comfort not just first class passengers"

Nadelen: "Our flight attendant did not smile ONCE! At check in , we had the good fortune to be carrying exceptionally small carryons. However, two passengers had bags that appeared regulation, but apparently were not. These two people were treated like criminals. I’ll never fly Air Europa again."

Nadelen: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."

Voordelen: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"

Voordelen: "Le premier vol"
Nadelen: "Le deuxième vol"

Voordelen: "Great flight on business class"

Voordelen: "I like that they sold yogurt in squeeze packets for my toddler. However, I was disappointed that it wasn't available on both of our flights."
Nadelen: "The boarding process in Europe isn't the same as in the United States. Handicap and small children are usually boarded first and routes are called in groups. In Europe all the passengers make a line and wait to board a plane. We stood in line for an hour! I only stood in lime because we have a toddler, stroller, Diaper bag, carry on, etc. Air Europa only requested that small children board the plane first on one of our flights. We flew on 3 fpr their planes this vacation."

Voordelen: "Very puntual & cheap!"

Nadelen: "Retard 1h40!!!!!"

Voordelen: "Confort Équipage au top"
Nadelen: "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Voordelen: "Équipage sympa"
Nadelen: "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Voordelen: "Wide body aircraft."

Nadelen: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"

Voordelen: "Friendly staff. Good proportion of quality-price for the airfare. Pleasant ride on a Boeing 787 Dreamliner, with features like the electronic dimmers on the windows."
Nadelen: "One hour into flight, the entertainment system shut down. The flight attendants tried their best to revive it, and managed to do so after 3 or 4 hours. All passengers applauded."

Voordelen: "It was an ok flight."
Nadelen: "The line at the airport, there were no tv for movies or entertainment of any kind (besides paying for an iPad or internet), and the chair didnt laid back."

Voordelen: "The price was great for a direct flight from Boston to Madrid."
Nadelen: "The plane was very, VERY old and extremely uncomfortable. This was an overnight flight, they turned down the cabin light for the first ten minutes but then it was on for four hours, making it impossible to sleep. There was no in flight movie, and there was no way to turn off the antiquated cumbersome seat TV. Really awful to get off the plane and be exhausted. They didn't offer food to the inside rows, only to the window side. When you asked you got an annoyed glare."

Voordelen: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. On time and as pleasant as economy air travel today can be. No food or entertainment to rate on Paris -Madrid leg."
Nadelen: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do."

Nadelen: "We did not receive any beverage drinks during flight. Only the first 10 or 15 rows received this service. :("

Voordelen: "Boeing 787 is a pleasant t airplane."
Nadelen: "Cabin crew not very friendly. Coffee not good."

Voordelen: "The 787s"
Nadelen: "The glitchy mobile app and website won't allow a check in, because it keeps asking for frequent flyer number, but it won't accept Delta's credentials...very frustrating"

Voordelen: "Seat clean crew nice windows new different improved. I liked you served pinapple juice The dinner was very good. TV great"
Nadelen: "The breakfast ...not so good (but good that you provide it.) The whitebreard sandwich could be much better...I don't even know what was in it. The muffin was not interesting but it tasted ok. apple is,better. it was just sugar. Maybe a bigger yoguart plain with real berries. a sandwich ham and cheese on a croissant then I eat at least the croissant! then you don't need a muffin."

Voordelen: "Safe trip back home, thank you."
Nadelen: "I felt as if I was treated unfairly by one of the crew members. She clearly saw my friends and I did not receive a meal but continued to pass on the lunches even after noticing my hand was up. It wasn't until I got the attention of another crew member that she finally recognized we were lunchless. Hate to be that guy but could there be some type of prejudice within the Spanish crew members?"

Nadelen: "The line for checking in with previous online check in is redicouslously long, what is the point with doind online check in if you have to be standing 1 hour just to drop the bags? It happened in both flights to rhe point that we almost lost our flight from madrid to lisbon"

Voordelen: "Shorter flight"
Nadelen: "No water offered"

Voordelen: "Grand écran individuel, avion moderne dreamliner, prise usb, WiFi, à l'heure et globalement bien organisé"
Nadelen: "Pas de possibilité de s'enregistrer en ligne sur ce vol"

Nadelen: "Flight was over 1,2 hours late leaving MAD, causing me to miss my Cancun connection and costing me over $300.00 in hotel bills and re-booking fees. This alone trumps any positive aspects of the flight."

Voordelen: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Nadelen: "Serve at least one cup of water. It was not offered, nor available."

Voordelen: "Nothing"
Nadelen: "The food, the entertainment"

Nadelen: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Voordelen: "Nothing"
Nadelen: "Hour delay getting on the plane, after going through boarding. No explanation as to why."

Nadelen: "Seat assignments sucked. Could not seat together"

Nadelen: "Delayed takeoff. That happens but very poor communication about the delay."

Voordelen: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Nadelen: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Voordelen: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Nadelen: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Voordelen: "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Nadelen: "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Nadelen: "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."

Nadelen: "The A330 really needs a makeover... Other airlines offer a better service in Business class"

Voordelen: "Very new and clean plane."
Nadelen: "Nothing it was all good."

Voordelen: "On time and complimentary drink"

Voordelen: "Le paysage."
Nadelen: "Moins de retard! Plus aimable à l'embarquement !"

Nadelen: "Everything was good."

Nadelen: "It was delayed by 4 hours"

Voordelen: "Good service"
Nadelen: "Disorganized confusing boarding process, tight seats in coach."

Voordelen: "Nothing"
Nadelen: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Nadelen: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Voordelen: "Short trip from Rome to Milan"

Voordelen: "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Nadelen: "Entertainment was poor ."

Voordelen: "Not much. Mediocre everything. Was nice that the flight was not very full."
Nadelen: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."

Nadelen: "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Nadelen: "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Nadelen: "Changement de porte d’embarquement au dernier moment"

Nadelen: "Retard de 45’ sans information et sans excuses. Inacceptable"

Voordelen: "Ponctualité et efficacité"

Voordelen: "Crew was polite"
Nadelen: "Late departure"

Nadelen: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Voordelen: "The fact that I had more legroom than I expected was surprising."
Nadelen: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

Nadelen: "Seats were packed with no room for feet"

Voordelen: "The flight attendants were very nice. Great service."
Nadelen: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."

Nadelen: "Retard. Absence d’information sur le retard. Pas de sourire."

Voordelen: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Nadelen: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Voordelen: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Nadelen: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Voordelen: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Nadelen: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Voordelen: "legroom and quick"

Nadelen: "L'équipement dans l'avion inopérant"

Voordelen: "La rapidité d'embarquement"

Voordelen: "Decent flight. On time departing and arriving. Luggage arrived with us."
Nadelen: "Audacious prices for checked luggage. If you pay online prior to check-in €25 per bag If you pay at check in it is €45 per bag. This is downright theft by all the airlines who engage in this very profitable but nefarious activity and really needs to be stopped. First bag should be free/ nominal charge or at least part of the ticket price. (It is like a restaurant charging for cutlery and plates so you can eat . Would that be acceptable??)"

Voordelen: "Boarding was on time for all my flights."
Nadelen: "KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account."

Voordelen: "The helpful crew on the ground in athens"
Nadelen: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Nadelen: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Voordelen: "Friendly staff"
Nadelen: "No free food, even drinks need to be paid."

Voordelen: "Really comfy headrests and blankets. Easiest plane I've slept on by far."
Nadelen: "Headset wasn't working so I could watch tv or listen to music."

Voordelen: "Flight was fine"
Nadelen: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Voordelen: "Entertainment choices, boarding efficiency, helpful staff"
Nadelen: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."

Voordelen: "Staff was friendly."
Nadelen: "The flight attendant at the check in said our luggage was too big and needed to be checked. We got a ticket from her but when we got to the plane nobody said anything and we simply did what we had done all the previous flights we have ever taken, we stowed them in the overhead bins. The flight wasn't full and in fact some overhead bins were completely empty, but I guess she had her job to do and thought it wouldn't fit, but maybe she could have asked if we had used it before. I don't know why they say it's too big when we had been traveling throughout Europe for almost a month and had taken it on 4-5 flights and many other trips. It all worked out. Footnote Air France never made a issue of the exact same baggage that Alitalia said was to big. The bags fit fine on all airlines we have traveled. The flight was delayed 45 minutes which made my connection a bit tight. I was connecting to Air France which is part of The SkyTeam alliance comprises with Alitalia but my luggage could not be moved to the Flight to LAX so I had to get the bag I did check and go through the process all over again."

Nadelen: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Voordelen: "fast boarding"
Nadelen: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."

Voordelen: "Vol excellent, pilotage, équipage et accueil a bord"
Nadelen: "Le wifi et la prise USB qui fonctionnent"

Voordelen: "Un membre du personnel qui a voulu compatir ma peine à la fin de ce voyage. Sans eau sans nourriture."
Nadelen: "Aucun divertissement, aucun repas."

Voordelen: "En restant respectueux avec vous, l'heure d'arrivée."
Nadelen: "Tout."

Voordelen: "Avion récent, personnel tb"
Nadelen: "30 mn de retard"

Nadelen: "Le vol est parti avec deux heures de retard. Nous avons attendu 1h10 à la porte d'embarquement sans que l'on nous donne d'information sur l'heure de départ re programmée, ni d'explications. Une fois dans l'avion, nous avons dû attendre 50 minutes supplémentaires."

Nadelen: "Trop prêt des toilettes"

Voordelen: "la ponctualité"
Nadelen: "L'amabilité du personnel au sol à CDG est TOTALEMENT à revoir, attitude désagréable, chantage, non respect de la courtoisie la plus élémentaire"

Nadelen: "Éviter les retards"

Nadelen: "Les bagages en cabines ont été mis en soute alors que j’ete presse et ma valise a été dégradée"

Nadelen: "Service mediocre pour les hôtesses à l'accueil lors de l'enregistrement des bagages."

Nadelen: "Obligé de mettre le bagage cabine en soute"

Nadelen: "retard de 45 minutes"

Voordelen: "standard flight without any unexpected events except 30 minute delay."
Nadelen: "30 minutes delay."

Voordelen: "Rien à dire sur la compagnie"
Nadelen: "Mais par contre vous... !! Vous m'avez annoncé à deux reprises par mail que mon vol était retardé de 47 min. J'ai donc pris mon temps pour me rendre de la gare de Bordeaux à l'aéroport, pensant avoir plus de 2h devant. Arrivé aux portes d'embarquement, je m'assoie pour attendre l'annonce de l'ouverture des portes. HEUREUSEMENT, un policier me demande ce que j'attends, me dit que l'embarquement vient de fermer, que je dois courir. Arrivé devant la porte, plus de passerel, le commandant à était bien gentil de me laisser monter dans l'avion qui décollait 2 min après. Je ne vous remercie pas !"

Voordelen: "Je suis une personne handicapée à mobilité réduite et on m'a refuse l'assistance au motif qu'il était trop tard alors que les personnespresschargées de l'enregistrement n'ont pas été rapides il n'y avait une longue file d'attente"

Nadelen: "Vueling staff avoiding the issue of wanting to talk about why they sold more seats than are on the plane — telling me that it was my fault and that I should have checked in online earlier. This, despite technical problems with their online checkin system not allowing me to do so."

Voordelen: "Rien"
Nadelen: "4h de retard en tout."

Voordelen: "Rien"
Nadelen: "On nous a fait passer l’embarquement pour nous faire poireauter derrière une porte pendant une demi heure avant de nous faire faire machine arrière en nous disant qu’il y avait un retard de 40 minutes. Quand nous avons fini par monter dans l’avion (étant précisé que l’avion était en sureservation et que de nombreuses personnes n’ont pas pu y monter), nous avons encore attendu 1h15. A bord aucune petite collation et le tout avec un personnel peu souriant."

Voordelen: "Rapide efficace les informations ont été exactes"

Nadelen: "Je n'ai pas pu m'enregistrer. L'heure n'était pourtant pas dépassée et l'avion a été retardé. J'ai eu à faire à une personne très stupide au comptoire d'enregistrement."

Voordelen: "Alles op tijd"
Nadelen: "Te weinig plaats voor de benen"

Nadelen: "La répartition des passagers était loin d'être optimale, avec de très nombreux déplacements de passagers tout au long du vol, de façon bruyante et mouvementée, en secouant fortement les sièges des passagers assis"

Voordelen: "Respect des horaires et accueil !!"
Nadelen: "Pour un vol sur Marseille, annonces en Italien, Espagnol et Anglais, jamais en Français !!! Étonnant !!"

Voordelen: "Bravo"

Nadelen: "...comme d'habitude chez Vueling"

Voordelen: "moins de 30mn de retard, c'est assez exceptionnel avec cette compagnie, du coup je suis content ;)"

Nadelen: "4h de retard au départ de paris sans explication Confort spartiate"

Voordelen: "Le confort , l'accueil'"

Voordelen: "Geweldig! Het was een rustige vlucht. Zowiezo heel krap. Maar het was rustig"
Nadelen: "Niks!"

Voordelen: "4h de retard !!! Sans aucune information"

Nadelen: "Het is heel krap om te zitten. Maar de prijs was goed. I guess you get for what you paid. Het was niet slecht."

Voordelen: "Il prendre responsabilité de nous logé dans un hôtel."
Nadelen: "Vol annulée, après une attente de 4h."

Voordelen: "Un super commandant de bord ! Beaucoup d'humour ils nous a fait bien rire et de surcroît détendu. Un atterrissage rarement ressentie comme ça, une douceur quon ne savait pa qu'on avait atterri... bravo !"
Nadelen: "Rien"

Nadelen: "Vol retardé de plus de 35 min.... aucunes infos, aucunes excuses"

Nadelen: "4h de retard"

Nadelen: "Personnel pas poli, 1h de retard , enfermé 1h dans les bus comme des"

Voordelen: "L'embarquement prioritaire L'espace aux jambes Le confort du siège Le service très attentif et aimable Le repas à volonté."
Nadelen: "Certains sandwiches ne sont pas tout à fait à la hauteur (pain trop mou)."

Voordelen: "Vol à l'heure"
Nadelen: "Service nul : pas d'embarquement prioritaire, l'embarquement est chaotique ! 15€ payé pour cette prestation : service qui n'est pas effectuée ! Pas de file prioritaire, rien."

Voordelen: "It was fast to board, otherwise it was ok"
Nadelen: "well it is low cost so you never have something to eat, and the place are not large but for the price it make sense"

Voordelen: "La ponctualité"

Voordelen: "Vol correct"
Nadelen: "On paye 15€ pour un embarquement prioritaire et il n'ai jamais effectué par le personnel au sol. Cette compagnie est nulle ! Aucune amélioration au fil des années."

Voordelen: "We vlogen terug op tijd."
Nadelen: "Op heenvlucht waren we al aan het taxiën toen ze erachter kwamen dat er 2 passagiers meer dan stoelen in het vliegtuig waren. Prutsers dus. Terug naar de gate, mensen uitladen, wat een gedoe. Beenruimte is echt het kleinste dat ik ooit heb meegemaakt. Dan wordt er ook niet goed opgelet op handbagage en word je rugzak bijzonder onvriendelijk onder je stoel gepropt vanwege te weinig ruimte. Dat was wel m'n enige handbagage, dus waarom mag iemand die teveel mee heeft wel z'n spullen bovenin en ik niet? En waarom moet dat met bruut geweld onder mijn stoel gepropt? Bah, erg onvriendelijk."

Voordelen: "Personeel beleefd maar niet uitzonderlijk. Muziekjes tijdens het boarden en landen waren enigszins hilarisch."
Nadelen: "Vlucht was een slot opgeschoven dus >2h vertraagd. Met mijn 1.95 had ik een onaangename vlucht."

Nadelen: "2 heures de souffrance, mes genoux trop douloureux. Vendre au japonais"

Voordelen: "Équipe"
Nadelen: "Ras"

Nadelen: "Avec Vueling on n'est jamais surpris. Le vol est en retard, c'est quasi systématique de mon expérience de 4 ou 5 vols récents avec eux. Cabine ultra étroite. Horaires peu pratiques. C'est du low cost quoi"

Voordelen: "Pour une fois, un appel pour l'embarquement prioritaire : bravo ! C'est tellement rare qu'il faut le souligner."
Nadelen: "30 minutes d'attente dans l'avion (et donc de retard au départ ET à l'arrivée) sans AUCUNE information du personnel naviguant. Lorsque l'on demande au personnel naviguant ce qu'il se passe leur réponse est : "Notre travail est d'effectuer l'embarquement, c'est tout" wow HA-LU-CI-NANT. C'est bien parce que je n'ai pas le choix que je vol avec cette compagnie sinon je changerai sans hésitez pour une autre. SVP un peu de respect pour vos passagers..."

Nadelen: "aucun contrôle à l'aéroport, mon passeport n'a servi littéralement à rien puisqu'il n'a jamais été vérifié. Dans le contexte actuel moi et mes amis avons trouvé cela très surprenant. Mes genoux touchaient le siège de devant alors que je ne fais qu'1m67... mon voisin plus grand était encore plus embêté."

Voordelen: "Pour une fois un embarquement prioritaire respecté ! bravo"
Nadelen: "1h15 de retard pour le 1er vol de la journée pour attendre des personnes en transit qui n'arrivent jamais... AUCUNE communication sur le retard de la part du personnel navigant : j'avais plus d'information sur le retard avec les alertes web que de la part de la compagnie..."

Nadelen: "Le manque d'explication lors du retard. A l'arrivée, nous avons dû attendre 10 minutes de plus pour que la passerelle arrive."