Vind goedkope vluchten vanuit Italië naar België
Doorzoek honderden reiswebsites tegelijk voor vliegticket aanbiedingen naar België
— België
16 sep. — 23 sep.1
Retour
1 volwassene
Economy
Waarvandaan?
Waarheen?
vr 16/9
vr 23/9
Handig om te weten
Laagseizoen | februari |
|---|---|
Hoogseizoen | juli |
Goedkoopste vlucht | €8 |
Gemiddelde prijs retour | €139 |
Topdeal retour | €50 |
Topdeal enkele reis | €43 |
Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 8%.
Populairste tijd om te vliegen met een gemiddelde toename in prijs van 35%.
Vlucht van Bergamo-Orio al Serio naar Brussel Charleroi (CRL)
(gemiddelde prijs in de afgelopen 2 weken)
of minder
of minder
Veelgestelde vragen voor vliegtickets boeken vanuit Italië naar België
Top 5 airlines die vliegen vanuit Italië naar België
Scores op basis van KAYAK klantbeoordelingen7,8
Austrian AirlinesGemiddelde score op basis van 4953 beoordelingen
8,0Boardingsproces
7,8Comfort
8,4Personeel
7,3Entertainment
7,4Maaltijden
Vliegmaatschappij beoordeling
Retard de vol , mais involontaire d’équipages
Retard de vol , mais involontaire d’équipages
Tout était bien
Enjoyed the Flight.
Delayed flight
Flight cancelled, rebooked for next morning… Outgoing flight was also late and personnel a bit brutal… See Twitter remarks. Much progress to do!
Barely let my wife and 2 children in. The check in lady said you have to arrive 4-5 hours before flight depature and almost did not let them fly. Thankfully another attendant helped out.
Same problem with aeroplan
30 mn de retard...
Voordelen: "Very friendly crew, clean airplane."
Nadelen: "Nothing. They did excellent job."
Voordelen: "Canine crew were perfect and kind"
Voordelen: "Perfect"
Nadelen: "More food"
Nadelen: "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"
Nadelen: "Un avion qui part à l heure est un avion qui arrive à l heure."
Voordelen: "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Nadelen: "Encore un retard...cette fois de 45 minutes"
Voordelen: "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Nadelen: "Retard de l'avion: de plus en plus récurrent."
Voordelen: "The flight attendants were quite personable and engaged."
Voordelen: "Amazing crew"
Nadelen: "WIFI"
Voordelen: "Crew, seat"
Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"
Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"
Nadelen: "Was very satisfied with everything."
Nadelen: "Ils ont changé mon vol a la dernière minute"
Nadelen: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Voordelen: "Everything"
Nadelen: "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."
Voordelen: "Very comfortable journey, leaving on time, arriving on time"
Voordelen: "Food was good. Plane was good."
Nadelen: "Night flight should turn off light. Staff was not skillful and professional."
Nadelen: "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"
Voordelen: "Amazing"
Nadelen: "Nothing"
Voordelen: "The food is poor"
Nadelen: "The ffood could be better."
Voordelen: "Personel Très sympa et pilote top"
Nadelen: "Pas de distraction"
Voordelen: "Choix de films et jeux pour enfants, repas correcte"
Nadelen: "Personel trop rigide et pas très à l écoute des enfants"
Nadelen: "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."
Voordelen: "Clean, safe short flights"
Nadelen: "The 30 minute layover was close"
Voordelen: "Fligth attemdance atention"
Nadelen: "Delay in the departure (40 min)"
Nadelen: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."
Voordelen: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Nadelen: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Nadelen: "Collation non adaptée au menu spéciaux demandés (vegan)"
Nadelen: "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."
Voordelen: "it was mess, so I cant say positive thing"
Nadelen: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"
Voordelen: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Voordelen: "Smooth ride, good breakfast and charming flight attendant."
Nadelen: "Nothing"
Voordelen: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Nadelen: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"
Nadelen: "The worst airline, customer service ever"
Voordelen: "Staff very welcoming"
Voordelen: "Very friendly staff"
Nadelen: "All was well"
Nadelen: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Voordelen: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Nadelen: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Voir avis précédent qui regroupe les deux vols
Mejor el servicio a los dominicanos
I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Problème de check in
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Just average
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "The plane condition."
Nadelen: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Nadelen: "Friendlier crews"
Voordelen: "Boarding was efficient and the crew were nice."
Nadelen: "the seating is horrible. it was the tightest seating I've ever experienced."
Voordelen: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Nadelen: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Voordelen: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Nadelen: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Voordelen: "Great atmosphere, crew was excellent!"
Nadelen: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"
Voordelen: "Reclinable seats."
Nadelen: "The food!! The lights could be dimmed as it was a night flight."
Nadelen: "KLM crew exceed our expectations"
Nadelen: "Fix the damn KIOSKS at Vienna!"
Voordelen: "Crew was nice and pleasant"
Nadelen: "Flight very late"
Voordelen: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nadelen: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Voordelen: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nadelen: "No downsides at all"
Voordelen: "NOTHING"
Nadelen: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "The seats seemed to have more space on this plane which was nice."
Nadelen: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Nadelen: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Nadelen: "Flight was cancelled."
Nadelen: "The movie selection did not seem extremely varied."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nadelen: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Voordelen: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Nadelen: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Voordelen: "Nice to have a wrap for the snack."
Nadelen: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Voordelen: "The crew were hardworking, responsive, conscientious and friendly"
Nadelen: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Nadelen: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Voordelen: "Bording was good and general flight ok"
Nadelen: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Nadelen: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Voordelen: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nadelen: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."
Voordelen: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Nadelen: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Nadelen: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."
Voordelen: "The actual takeoff and landing with this airline is usually smooth"
Nadelen: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."
Voordelen: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Nadelen: "They should finally replace old ATR-72."
Voordelen: "Super comfortable the seats and staff"
Nadelen: "Nothing it was great."
Voordelen: "Nothing, pretty much"
Nadelen: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Voordelen: "WeII, I didn't die."
Nadelen: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Voordelen: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Nadelen: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."
Voordelen: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Nadelen: "The selection of movies . Very poor . What entertainment?"
Voordelen: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Nadelen: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Nadelen: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Nadelen: "Snacks on the plane, comfort"
Voordelen: "Ok?"
Voordelen: "The crew was friendly."
Nadelen: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"
Voordelen: "Crew is fantastik,Dana is the best"
Nadelen: "Food"
Voordelen: "Comfy and clean"
Nadelen: "No entertainment equipment, video or audio."
Voordelen: "Comfortable seats"
Nadelen: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Voordelen: "On time flights both directions"
Nadelen: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Voordelen: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Nadelen: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."
Voordelen: "Quick and short flight. Plane was clean and comfortable"
Nadelen: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."
Voordelen: "Nothing"
Nadelen: "5 hours delay"
Nadelen: "Flight was late and caused loss of connection flight to Amsterdam"
Nadelen: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."
Nadelen: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."
Voordelen: "I like it was fun"
Nadelen: "I liked everything"
Nadelen: "No entertainment No food for vegetarians"
Nadelen: "Not possible for online check-in"
Voordelen: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Voordelen: "Quick flight"
Nadelen: "Time it took to board and leave"
Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"
Voordelen: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nadelen: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."
Voordelen: "Easy check in, flight was on time, crew were nice and free meal and drink."
Nadelen: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."
Voordelen: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Nadelen: "Nothing."
Nadelen: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"
Voordelen: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Nadelen: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."
Voordelen: "Very responsive and real meal for short flight!"
Voordelen: "The seat, flexibility were great..and food are tasty and delicious"
Nadelen: "The crew was not friendly for the flight to Belgrade"
Nadelen: "It took 1:40min to go through the boarding process (drop luggage, get boarding pass). The actual flight is 1:20min. Total incompetence and lack of speed. This is how they worked it...They try to board multiple flights off the same counters. You stand in line for 1 hour and no movement happens- literally!?Then, since the next flight is about to be delayed - they announce for you to stampede forward, to make your flight. Then the process actually begins and 20min later and some bureaucracy on extra luggage you get your pass. Then you run through passport control and security, exhausted and frustrated (as was everyone else). Etihad should instruct Serbian Airlines in which they invested, how a plane (s) are to be boarded. After all it's over 100 years since the first commercial flight took place, its not that much of a mystery any more:)"
Voordelen: "Elena"
Voordelen: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Nadelen: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."
Voordelen: "All good."
Nadelen: "They woke me up for a meal. My bad to forget earplugs or ask for some."
Voordelen: "Baggage allowance"
Nadelen: "Too few movie choices."
Voordelen: "Air Serbia has a great service and tasty menu"
Nadelen: "-"
Voordelen: "Service was great on both legs of the trip"
Nadelen: "Not on time departing from Rome"
Nadelen: "The landing was very hard."
Voordelen: "My first trip using air Serbia was wonderful!!!! The plane and amenties were great."
Nadelen: "The only thing that I didn't like was the vegetarian food wasn't good- my breakfast was spinach and a tomato! (It was cooked well and tasted delicious. Just not enough food). I think that this might be a rare experience, as I had special meals- but everything else was wonderful!"
Voordelen: "Friendly staff both at the airport and on the plane. Clean airplanes, professionalism and excellent service. Not to mention, arrived 1 hour early on both legs. Excellent experience and I will be flying with Air Serbia again."
Nadelen: "Nothing bad to say about it."
Retard des bagages à l'aller, merci les vacances , obligé de tout racheté et sinon c'est pas marrant, pas de bagages nonplus au retour. Vive Ibéria
Les fenêtres des hublot,ne pas avoi4 réussi à obtenir le chek in j aibdu aller au comptoir porte embarquement
Je n’ai pas pus prendre le vol à cause d’un retard à la correspondance !!!
Mon écran fonctionnait mal!
L'accueil dans cet aéroport est vraiment à refaire depuis le début. En même temps c'est Paris, mauvaise humeur et sourire absent. Le service à la française. Avion incomfortable, pas de bon choix niveau gastronomique. Si non très bon staff de la compagnie.
- Pas de distribution d'écouteurs ne permettant de fait pas d'utiliser les écrans pour regarder un film pendant ces 9h de vol - Repas très médiocres et petits
Personnel de bord peu sympathique, 2 volets de porte bagages cassés ce qui a réduit les possibilités de rangement et a créé de la tension de la part des hôtesses. Retard à l'arrivée = plus de transport en commun et unique solution : retour sur Paris en taxi pour un montant de 53€!
Trop d’attente et retard du vol !!!
Nous avons apprécié la gentillesse et la compréhension du personnel de bord. Par contre nous n’avons pas du tout apprécié le fait que nous avions réservé un vol IBERIA et que lors de l embarquement nous avions apeurés que nous allions voler avec une compagnie low-cost cost LEVEL , Information qui à aucun moment nous a été donnée lors de la réservation, information qui ne figure absolument pas sur nos billets. Et qui a pour conséquence qu il nous a été demandé de payer les couvertures, les écouteurs, les repas et les boissons, ce qui est inadmissible sur un vol long courrier affrété en principe par une compagnie nationale ! Je n’ai jamais vu ça, il me paraît inconcevable de ne pas proposer de restauration incluse sur un vol de 11h50 ! Pourriez-vous répondre à cette réclamation, ou me dire à qui la transmettre ? Merci par avance de votre réponse. Cordialement .
Que des explications soient donne en français
Une veritable catastrophe, 2h de retard au debut du vol pour un probleme de porte d’embarquement, nous avons donc raté notre correspondance a Madrid pour Lima, 500€ de frais de modification de billet encouru, un fiasco
Nul
Compagnie nulle
Tout était bien organisé.. pour moi rien à dire !! Je le referais avec plaisir !😃
Amélioration du balayage du regard de l’ hôtesse. Visionner d’ un seul coup .. le port du masque et la fermeture de la ceinture. Cela m’ aurait évité d’ être réveillée 2 fois !!
Completely impossible connection- especially with delays. Ticket issue online was a nightmare
Terriblement froid dans l’avion, restauration mauvaise, équipage pas très sympathique. Écouteurs qui font très mal aux oreilles avec un son déplorable
Mal installé sièges inconfortables, écouteurs bas de gamme qui font mal aux oreilles, le son des écouteurs terribles. La restauration dégoûtante. Et terriblement froid dans l’avion malgré la couverture donnée alors que j’étais habillée chaudement.
Luggage did not arrive to Budapest.
Had to fly standby with 15 other passengers from JFK to Madrid because flight from JFK left late. Charged me 4 euro for a cup of coffee! Bad customer service!
Il est anormal de ne rien avoir à manger / boire lorsqu on a payé 250e un vol de 1h15.
The service was absolutely terrible, check-in had a line that wrapped around the corner, that took about an hour and a half, boarding began late, our plane was scheduled to depart at 5:10 we didn’t depart till 5:50. The service on the plane was absolutely terrible as well. They had no cabin wifi as advertised, no amenities as in drinks or food/snacks. Only to buy, for a 9 hour international flight! I don’t know how or why American Airlines chose to be partnered with this airline. Wouldn’t it make sense to partner with airlines that provide the same care for their customers/guest? Never again.
Ne concerne pas forcément Ibéria mais plutot ADP Orly : Le débarquement à pris 30 minutes faute de bus de liaisons entre l'avion et l'aéroport. Le déchargement des bagages a pris environ 1 heure (atterrissage à 18h22, récupération des bagages sur le tapis à 18h29. C'est beaucoup trop long (presque autant que le vol Madrid-Paris).
Le personnel de bord ne se montre pas très professionnel : discussions bruyantes entre steward et hotesse sans tenir compte des passagers, remarques douteuses sur les passagers qui ne parlent ni Anglais ni Espagnol. Un minimum de respect des passagers et de discrétion serait un plus.
Good economic flight Got me here
Retard de 20 min
La gestion de la sortie des passagers de l’avion. Il doit bien exister un mode de fluidité du processus.
Les annonces sont pas aussi en français
While my bags were left behind, using Apple Trackers I was able to head straight to lost and found and report the issue, they located them in Madrid, and said they would be on the next flight and delivered to my hotel. Great service, other than the left behind bags. It was a short layover, it happens.
Tout était très bien seul l’amabilité des hôtesses laissait à désirer
Amelioration des assistantes de vols. Extrement desagreables.
They need to improve the breakfast.
J’ai acheté l’embarquement prioritaire mais pas pu en profiter
No service. People don’t speak English … the seats are so close from each orthers : no place for my legs and I 1.75m…
We purchased 2 business class tickets in June for a trip in September. We were downgraded to economy when we were told there were no seats left in business class. Still trying to get refund. Not flying Iberia again.
Delayed departure from Lisbon due to security issue but flight arrived on time in Madrid.
British Airways cancelled my flight just a few hours before my departure. Very upsetting.
Voordelen: "As usual Iberia sells you an Iberia ticket and sticks you on their low-cost line, Vueling - small seats, zero service. In flight wifi did not work except to take my money. Did not recieve email or load a webpage in the whole flight. Also crew was completely misinformed about COVID regulations in Spain - insisted we need a PcR test and QR code from online site and that was not true for travellers from Italy. Bush league airline; not what it used to be."
Nadelen: "Everything"
Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"
Nadelen: "The gates were announce at the time of boarding. No enough time to get the gate"
Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."
Voordelen: "Friendly and courteous"
Nadelen: "Like that is good"
Nadelen: "Better seats, better food"
Nadelen: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"
Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."
Voordelen: "Delay of 1 hour, but flight was good!"
Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"
Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"
Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"
Non respect de l’heure d’embarquement! Décollage et arrivé en retard
All OK.
Les genoux dans les dents tout le voyage c’est rarement agréable. Avion de Eurowings, un vrai cauchemar. Et je fait 1m75, pas 2m.
Connexion avec Genève mal faite, j’ai du attendre 3h pour un autre vol.
Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"
Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."
Nadelen: "The Florence Airport has difficulty with baggage. Had to wait for over an hour."
Nadelen: "Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections."
Nadelen: "Free coffee"
Voordelen: "too crowded , not organised enough"
Nadelen: "organisation"
Voordelen: "Yes"
Nadelen: "Maybe the entertainment choices"
Voordelen: "Friendly crew. Great phone support."
Nadelen: "Online check-in was very messy - not available. After contacting the phone support, it was possible."
Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"
Nadelen: "2:30 de retard"
Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"
Voordelen: "Good movies."
Nadelen: "I called United to make sure there was a children’s meal for my 3 year old. There was not."
Nadelen: "Repas moins basique"
Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"
Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"
Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."
Nadelen: "Propreté de l'avion à l'aller."
Nadelen: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"
Voordelen: "Retard de 45 min"
Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."
Voordelen: "The chairs were comfortable the staff was very attentive and nice"
Nadelen: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"
Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"
Voordelen: "L’embarquement etait rapide on a décollé à l’heure"
Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."
Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."
Voordelen: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Nadelen: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."
Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"
Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."
Voordelen: "Helpful services."
Nadelen: "Good"
Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"
Voordelen: "At least it was a flight"
Nadelen: "Noisy, no complimentary snacks nor drinks, no legroom"
Voordelen: "Nothing"
Nadelen: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."
Voordelen: "Great wheel chair service"
Nadelen: "Polite customer service agent"
Voordelen: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."
Voordelen: "Food was better than average."
Nadelen: "Boarding could be done more efficiently."
Nadelen: "Very disappointing, Lufthansa airline sold my return ticket to another customers with out notifying me, so i’m stuck in here now and i have to find another ticket. And of course the flight is not refundable."
Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."
Voordelen: "Good flight overall- staff lovely"
Nadelen: "Limited food choices"
Voordelen: "Great airline"
Nadelen: "Great distance to walk between terminals for transfer"
Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."
Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"
Voordelen: "l acceuil et personnel tres sociable"
Nadelen: "Retard et bagages perdus"
Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"
Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"
Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"
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