Vind goedkope vluchten vanuit Houston naar België

Voordelen: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Nadelen: "Food could’ve been better."

Nadelen: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"

Voordelen: "It was like flying in a Four Seasons but better."
Nadelen: "Boring movie selections. 80% Marvel films."

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "Service and entertainment"
Nadelen: "On boarding and on time departure"

Voordelen: "The crew is always very professional."
Nadelen: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Nadelen: "Check-in for ticket took 2 hours!"

Voordelen: "The crew was amazing and delightful"
Nadelen: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Voordelen: "Amazing crew. Great service in economy."

Voordelen: "Very poor Service on a 16 hour flight"

Voordelen: "Love the service of qattar"
Nadelen: "Everything was amazing"

Nadelen: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"

Nadelen: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Voordelen: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Nadelen: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Voordelen: "Comfort"
Nadelen: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."

Voordelen: "all are nice"
Nadelen: "nothing but avoid bread"

Voordelen: "Crew was very friendly"

Voordelen: "Service was excellent with very polite staff."
Nadelen: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."

Nadelen: "Transit 9 hours without hotel"

Voordelen: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Nadelen: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."

Voordelen: "Very nice staff."
Nadelen: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Voordelen: "Good service, clean aircraft, friendly crew"
Nadelen: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Voordelen: "Service and food"

Voordelen: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Nadelen: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"

Nadelen: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Nadelen: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"

Voordelen: "This has been one the good experience I had in so many years of travel"
Nadelen: "I requested a special meal but was not given what I wanted. But overall decent food"

Voordelen: "Quick boarding, good entertainment choices."
Nadelen: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Voordelen: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Nadelen: "Food food food"

Voordelen: "The foods on the plane and the time as they said it happened I mean no delay."
Nadelen: "The most thing the foods were hot and fresh."

Voordelen: "The Plane was good but not updated with new data"
Nadelen: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Voordelen: "Good, attentive service by the crew."

Voordelen: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Nadelen: "seat was not much comfortable"

Voordelen: "Food"
Nadelen: "Seat"

Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Nadelen: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Voordelen: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"

Nadelen: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."

Nadelen: "Thank you"

Nadelen: "long long long trip in the middle of the trip ther is no water to wash my hands"

Voordelen: "Crews behavior was amazing"
Nadelen: "Menu/food Less choice"

Voordelen: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Nadelen: "Excellent"

Voordelen: "everything was as expected from a world-class in the travel world."
Nadelen: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."

Voordelen: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Nadelen: "Everything"

Voordelen: "Service was very good"

Voordelen: "Not much I liked at all for the rave I’ve been hearing."
Nadelen: "Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening."

Voordelen: "Great service! Very safe flight!"
Nadelen: "Warmer food, maybe... but safety was great."

Voordelen: "The food"
Nadelen: "My seat wasn't working properly and wasn't comfortable."

Voordelen: "Cabin cree was helpful"
Nadelen: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

Voordelen: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Nadelen: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."

Voordelen: "Probably best economy class service and amenities and timings."

Nadelen: "They dont give water when u ask for it, everything else was good"

Voordelen: "On time"
Nadelen: "Seats are not very comfortable. Narrow and hard."

Voordelen: "Service, professionalism"
Nadelen: "Food is good but very bland."

Voordelen: "The friendly people and the ease of flying alone so far away."

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Food"
Nadelen: "Narrow space between seats"

Voordelen: "Food and entertainment was great"

Nadelen: "space little cramped but maybe same with other airlines in economy."

Voordelen: "Everything went perfect."

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Service over all"

Nadelen: "Everything"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "we ware attisefy for are first time in bisness clas"

Nadelen: "Alaways delays"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "I was very impressed that I am already looking to travel again with the airline on my next travel!"

Voordelen: "Nothing"
Nadelen: "all of it"

Voordelen: "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
Nadelen: "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."

Nadelen: "The country"

Voordelen: "The food, when you get what you ask for, isn't bad"
Nadelen: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Voordelen: "Very uncomfortable seat. Very narrow walk way to lavatory."

Nadelen: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"

Voordelen: "Ground & air crew was very nice on all steps."
Nadelen: "."

Voordelen: "They went above and beyond to ensure comfort"

Voordelen: "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"

Voordelen: "Everything was good"
Nadelen: "Nothing"

Voordelen: "That I heard great things about Turkish Airlines"
Nadelen: "Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad."

Voordelen: "The crew was very nice. The entertainment quite rich."
Nadelen: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."

Voordelen: "All service, atention, food,"

Voordelen: "The seats not very comfortable. The staf not friendly at all."

Nadelen: "Too long"

Voordelen: "great!"

Voordelen: "Friendly crew. Good food."

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Voordelen: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"

Nadelen: "Fantastic"

Voordelen: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Nadelen: "Nothing at all"

Voordelen: "Flight attendant cared a lot about the older lady sitting next to me, was grateful when I helped her. Food was excellent, screen size and selection of viewing material was very good. We were on time and the little comfort bag was very good, lip balm!"
Nadelen: "Nothing that I didn't really like, the price was good and the service excellent."

Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "The service was excellent. We actually got upgraded because my wife had status on United which was AWESOME."
Nadelen: "The interior of the planes seem a little outdated. The seats were cloth and had a slightly strange smell to them."

Voordelen: "Great price, service, food"
Nadelen: "they just skipped me once to offer me a drink, but they were very nice when I requested it"

Nadelen: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."

Nadelen: "Airline food could always be better. It wasn’t bad though."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Very smooth flight. Everything was perfect."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Crew was competent"
Nadelen: "The plane was hot the entire flight"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "The movies"
Nadelen: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."

Voordelen: "Crew was amazing"

Voordelen: "Perfect in everything"
Nadelen: "All good"

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Nadelen: "Some of the other passengers were annoying"

Voordelen: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

Voordelen: "Great customer service!"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Nadelen: "Food real bad, hope it will be better from Frankfurt"

Nadelen: "Small plane, a price for everything."

Nadelen: "There was no drink service because of “turbulence”. I did not notice any turbulence."

Voordelen: "Clean"
Nadelen: "Seats way too small and tight. Flight delayed over and over."

Voordelen: "Staff was really good"

Voordelen: "Crew was helpful"
Nadelen: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."

Voordelen: "On time, pleasant, comfortable."
Nadelen: "Honestly all good!"

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Got to pick a seat when signing in"

Voordelen: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Nadelen: "Nothing. All perfect."

Voordelen: "Food was great"
Nadelen: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"

Voordelen: "I like everything. Everything orderly and perfect."
Nadelen: "The screen for viewing movies were not functioning all the time."

Voordelen: "Well in time"
Nadelen: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."

Voordelen: "excellent service and crew"

Voordelen: "Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!"
Nadelen: "Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!"

Voordelen: "Nothing"
Nadelen: "Disaster customer service .. cancelled and mtssed flights"

Voordelen: "Evrything"
Nadelen: "Nothing that i can think of."

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Nadelen: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"

Voordelen: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."

Voordelen: "Flights themselves were ok with friendly crew."
Nadelen: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."

Voordelen: "I enjoyed my experience but the food was not that great ."
Nadelen: "Food"

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Voordelen: "Staff was friendly and attentive"
Nadelen: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "Flight crew was decent."
Nadelen: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."

Voordelen: "It was UA. Not Lufthansa."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Nadelen: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"

Voordelen: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Nadelen: "Making sure everything works properly"

Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "Nothing."

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Crew were excellent, seats were relatively comfortable and in flight entertainment was great."
Nadelen: "The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance."

Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."

Voordelen: "Friendly staff, good food, comfy seats, clean plane"
Nadelen: "The lights broke on the plane so we all had to sleep with the lights on. That was the only negative."

Voordelen: "Over all good means.........., All well nothing to my dislike"
Nadelen: "Nothing to dislike"

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "To be honest, I liked that some of the flight attendants were friendly. Honestly, all but Nicola were nice and friendly. Nicola was the only rude one. So rude that I took note of her name for such a review like this :). I also liked that we got to our destination safely."
Nadelen: "Flight was delayed almost 3 hours total. The first 45 minutes we were in the airport and they said they were delayed because of an engineering issue which was fine. They then stated that they resolved it and had us board the plane.... ten minutes later the pilot states that the same engineering issue is still being worked on and it'll be about another ten minutes. Well... TWO HOURS after being trapped on the plane and told repeatedly "it'll be another 10-15 minutes" ,we finally took off. The food was subpar, most of the airline staff was polite save for one gentleman at the gate who made a sarcastic comment to me about them trying to board quickly when I couldn't find my passport (after making us wait 45 minutes... then another 2 hours... yeah board quickly for what?). And the flight attendant Nicola was incredibly rude and appeared to condescend to some passengers in various ways. That 3 hour delay ended up costing me my connecting flight and I was booked on an overcrowded flight leaving 4 hours later and that was also delayed almost another hour (surprise!). My first day of vacation, I basically lost my whole first day as I arrived 8 hours after I was meant to because of delays by B.A."

Voordelen: "The staff was kind"
Nadelen: "Too many people"

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "We liked the Economy Plus amenities lovely service from all staff"
Nadelen: "Heath row. Was very disorganized"

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "The only positive is that you don't have to worry about missing your flight due to the fact LHR isn't in the Schengen zone so there's no hangup at passport control during your connection."
Nadelen: "From check-in to flight attendants snotty attitude and a bunch of control freaks. Service and amenities inferior to other airlines."

Voordelen: "Courteous and friendly staff"
Nadelen: "Outdated ife and unpleasant buzzing noise from the headphones"

Voordelen: "Timely."

Nadelen: "Missed the connection"

Voordelen: "Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options"
Nadelen: "Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all."

Voordelen: "Ontime, no nonsense flight"
Nadelen: "Sadly disappointed that drinks (even soda) are no longer free!"

Voordelen: "Unremarkable short hop that met basic expectations"
Nadelen: "Tight seats No snack or drink service"

Nadelen: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"

Nadelen: "My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient."

Nadelen: "Being late"

Voordelen: "Perfect landing"
Nadelen: "Not enough food in a meal"

Voordelen: "Crew"
Nadelen: "Food"

Nadelen: "Water costed money and only credit card accepted"

Nadelen: "I told the ground crew that I would prefer an aisle seat when I checked in, and she acknowledged my need. Yet, it turned out that I was given a window seat while there are vacant aisle seats on the plane."

Voordelen: "This flight was operated by British airways but the price with Finn Air was much cheaper."
Nadelen: "The cushion of my seat was not comfortable."

Voordelen: "Service"

Nadelen: "The flight was cancelled due to hurricane Harvey."

Voordelen: "There were no complications with my flight"
Nadelen: "Food is not so good, and the flight entertainment and amenities are not as good as other airlines."

Voordelen: "The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)"
Nadelen: "I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??"

Voordelen: "I could not have been happier with my flight to London."
Nadelen: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."

Voordelen: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."

Voordelen: "On time"

Voordelen: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Nadelen: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."

Voordelen: "The staff and food option wasn't bad for plane food. We left and arrived on time. Theu kept us informed with what was happening with the turbulence."
Nadelen: "There were no usb chargers. The tiny screen had white scuffs all over so you couldn't see. The chairs were super cramped."

Voordelen: "It was short"
Nadelen: "Lost luggage - no one cared despite it clearly being lost at check in going down a broken bag shute. Plane was late. BA is losing their upmarket appeal trying to compete with cheaper airlines."

Voordelen: "The crew was great at taking care of everything"

Voordelen: "Everything was good! Something to be said when here are no issues!"
Nadelen: "No issues."

Voordelen: "Wider isle and overhead space."
Nadelen: "TV screen difficult to see."

Voordelen: "Food and crew were nice. Smooth landing and take off."
Nadelen: "Entertainment was terrible. Very limited choices. Water dripped on me from the AC when landing. Headphone jack was nearly stripped out."

Voordelen: "Seats were a lil comfortable than the ones i have flown in before."
Nadelen: "Switched to a different plane because of delays. Was issued a ticket without getting an alert that i required a visa for italy, was detained and had to spend a night in an italian airport cell and deported the following day (not a honeymoon experience i was looking forward to)."

Voordelen: "Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey."
Nadelen: "Minimum service as usual for a low cost flight."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Voordelen: "Cabin crew was very good"
Nadelen: "Cabin temperature was a little warm."

Nadelen: "I missed my connecting flight because I got an email from kayak that the flight was an hour delayed. And it was not delayed."

Voordelen: "Everything was ok. Just OK. Decent meal - if small."
Nadelen: "Not much space in the cabin. Plane was quite tired. Breakfast, as always, terrible."

Voordelen: "Discreet and attentive customer service"
Nadelen: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"

Voordelen: "The crew were friendly & made us feel welcomed"

Voordelen: "Personnel parfait"

Voordelen: "Rien de spécial."
Nadelen: "Le confort. Le divertissement."

Voordelen: "Très bonne compagnie"
Nadelen: "un avion un peu plus moderne"

Voordelen: "Partial the crew."
Nadelen: "Change the management. Worst customer service ever."

Nadelen: "-35 minute delay"

Voordelen: "The crew did the best they could"
Nadelen: "Flight was super delayed with no explanation"

Voordelen: "Le commandant très rassurant"
Nadelen: "J’aivais Achetée notre repas en même temps que notre billet ! Servis avant le service régulier mais ne pouvait avoir le breuvage en même temps alors quand j’ai eu mon breuvage ma pizza était froide!"

Nadelen: "Délai long, failli manquer notre connexion et nous avions 2:30 entre les 2."

Voordelen: "Personnel impoli"

Voordelen: "Divertissement même si Prise audio ne fonctionnait pas bien"
Nadelen: "Départ en retard"

Nadelen: "More clearly written policy about baggage allowance"

Nadelen: "Nous avions des billets avec united Airlines pour finas’ Se remdre compte que nous avons été changé sans le savoir avec air canada qui n’est théoriquement pas la même compagnie et donc qui ne se trouvait pas dans le même terminal... beaucoup de perte de temps ..."

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Nadelen: "Pas d’espace pour les jambes."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Équipage sympa!"
Nadelen: "Pas assez de place pour les jambes."

Voordelen: "Le vol de retour Venise AC1919 a été annulé suivant des heures d’attente en aéroport. 4 heures d’attente pour un autobus qui nous amène à l’hôtel pour la nuit. Hôtel ordinaire. Le personnel contractuel n’apporte rien à la situation. Départ pour Montréal/Ottawa en retard. On m’avise que je manque ma correspondance et on me donne des vouchers lorsque je passe le kiosque AC aux correspondances. On dit me changer pour le prochain vol. Je me rends à la porte 25 et on appelle mon nom. On me dit que je suis toujours sur ce vol. Aucun sens. Donc Venise/Ottawaplus de 33 heures. J’y repenserai"
Nadelen: "Voir mon commentaire. personnel nayant aucune empathie. Des indications fausses. Au comptoir des correspondances une employée AC avec pancarte Venise me demande pour quel vol. M’indique de passer au comptoir pour changement car raté. Au comptoir l’employée sans lever les yeux me dit sèchement d’aller ailleurs. Je désire son nom pour me plaindre de la façon dont on s’adresse. La dame à la pancarte me dit je suis là superviseuse c’est mon employée. Rien de plus. Ce n’est certainement pas de ma faute si AC connaît une mauvaise journée"

Nadelen: "Aucune place pour les jambes."

Voordelen: "Ils se sont quand même occupé de nous afin Que nous puissions mettre nos bagages à bord et prendre notre vol...... juste à temps...."

Voordelen: "Équipage tés aimable"
Nadelen: "Écran non fonctionnel a l’allée et au retour... pour un vol de plus de 2000 CAD ce n'est pas acceptable."

Nadelen: "Not enough room for everyone’s carry ons even though websites clearly state the allowances. very small plane. No snacka offered on almost 3.5 hour flight only drinks."

Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "Embarquement rapide"
Nadelen: "confort de l'avion"

Voordelen: "L'efficacité de l'embarquement."
Nadelen: "Aucun divertissement."

Voordelen: "The seats were large with lots of legroom even in regular economy"
Nadelen: "The departure was delayed 75 minutes. Boards at the airport were not updated quickly. My entertainment system did not work but everyone else's did. The cabin crew wasn't very friendly"

Voordelen: "Facil de savoir où on doit aller, rapide"

Voordelen: "NOTHING"
Nadelen: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"

Voordelen: "Le personnel est gentil. Les activités se sont déroulées rapidement. J’ai pu avoir de l’aide facilement pour l’enregistrement aux bornes. Johanne Leduc"

Voordelen: "Entertainment"
Nadelen: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"

Voordelen: "Comfortable aircraft with enough room for an average person. I like the Embraer 190."
Nadelen: "Unspecified maintenance issue seemed to manufactured to allow the gate crew to get off the hook for shortfalls."

Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."

Voordelen: "Le vol était à l'heure et le personnel compétent."
Nadelen: "Mon système de divertissement ne fonctionnait pas."

Voordelen: "Crew member"
Nadelen: "Audio Jack a little bit broken"

Voordelen: "Vol confortable. Personnel accueillant et gentil"
Nadelen: "Petit déjeuner minimal"

Voordelen: "Food was decent."
Nadelen: "We paid extra for bulkhead seats at the front of economy. One of the stewards working in business class repeatedly came to get something out if the compartment over my head. The noise woke me up over and over. I finally asked him what he was getting and he told me it was his lunch! Irritating."

Voordelen: "Flight was on time"
Nadelen: "Didn't serve any free snacks or food."

Voordelen: "it was a long flight, not interrupted by too many announcements"
Nadelen: "boarding was problematic. I paid extra for a seat closer to the front yet had to store carry on in the rear of the plane. when asking the flight personnel for assistance regarding the matter, he promptly gave me a glare and turned away totally ignoring me. In waiting until everyone had exited the plane before being able to retrieve my bag, it completely defeated the purpose of the extra expenditure. perhaps boarding the rear of the plane first. regardless, my biggest concern was I felt like the flight attendant should have responded but elected to snub me. amazingly I lived to talk about it :-)"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
Nadelen: "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "Each had own entertainment screen per passenger"
Nadelen: "My luggage was left in Houston and that was very inconvenience. And it took a day and a half before it came."

Voordelen: "Personnel professionnel - premier vol sur un avion crj 900"
Nadelen: "Mon écran était non fonctinnnel"

Voordelen: "Was not impressed with this flight. Honestly this experience will make me reconsider booking with AC in the future."
Nadelen: "Check in at Houston is terrible. Air Canada made us transfer our own luggage between flights causing us to almost miss our flight. This should have been indicated when booking the flight, we would have purchased a different flight. When we got on the flight, overhead bin was too small for my husbands carry on and a flight attendant whisked his bag away before we could ask where she was going. She came back without the bag and we asked where she had taken it- she had checked it without asking us if this would be ok. The bag was full of valuable breakables as well as our cash and cards. We asked if we could get the bag at the gate and she said it would come out on the carousel. So we spent 3 hours completely stressed out. Drinks were only served once the entire flight, more water should have been offered. When we got off the plane one of our bags had gone missing. We had to wait 2 days to have it delivered. It was delivered at 4am in the morning. Overall compared to the previous United flight, Air Canada has lots of room for improvement."

Nadelen: "The temperature control system was broken so the cabin temperature was upwards of 90F for the entire flight. The flight crew wouldn't acknowledge the issue until we had landed."

Voordelen: "Arrived on time"

Nadelen: "On devrait mettre les frais d'aéroport dans le billet"

Nadelen: "Aucune nourriture incluse pendant le vol"

Nadelen: "Services extremement long de la part des hotesses de l'air meme si on demande qu'elles viennent nous voir"