Vind goedkope vluchten van Miami naar Brussel

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Voordelen: "Excellent"

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Nadelen: "La ponctualité"

Voordelen: "Crew was fantastic"
Nadelen: "Boarding was delayed by 30 minutes. May have been beyond the crew control."

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Crew was amazing"

Nadelen: "2 hour delay and 3 crying babies on a red eye."

Nadelen: "We had a huge delay"

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Nadelen: "The connection time was too long"

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Everything"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Nadelen: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."

Voordelen: "Service and food were good considering it was "plane food". No delay whatsoever."
Nadelen: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "On time. Friendly employees. No issues at all."

Voordelen: "Everything was good. From the service to the food."

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Nadelen: "I arrived on Thursday, today is saturday and I am still without my luggage."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Voordelen: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Nadelen: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Nadelen: "Manque le petit sandwich"

Voordelen: "La modernité de l'avion"
Nadelen: "Les turbulences de fou"

Voordelen: "les sièges dans l'avion"
Nadelen: "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Voordelen: "The hospitality & staff were impeccable."

Nadelen: "Delay"

Voordelen: "Smooth flight"
Nadelen: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "L’avenance du personnel de bord, la propreté, mais surtout les petits sandwichs avec la possibilité d’en avoir plusieurs :-)"

Voordelen: "Service."
Nadelen: "Leg room."

Voordelen: "I really like the preferred seating area and the crew overall"
Nadelen: "Boarding was communicated by areas one time only. I would suggest to repeat communication of the areas that were told to board before so if you missed the first one you don’t have to wait until the end"

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "The crew was great"
Nadelen: "the food"

Nadelen: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."

Voordelen: "The entertainment was nice!"
Nadelen: "The seats were not comfortable"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Nadelen: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."

Voordelen: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Nadelen: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Voordelen: "The crew was nice."
Nadelen: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Nadelen: "Send emails reminders to offer web check in."

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Nadelen: "All processed food. GMO’s. No organic options."

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "Seats were comfortable, pleasant staff, good ent. good wifi and none of that loud chit chat through the flight like tha American companies."
Nadelen: "The only thing I was a bit disappointed was with the meal. I don’t eat red meat and requested it theough the website, but nithing special was arranged and I ended up eating pasta. Pasta is fine and I love it, but people that don’t eat meat need to have vegetables added to their meals, or at least an egg. And for breakfast the only option was a ham and cheese sandwich, so I didn’t eat."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Voordelen: "Excellent service , good food . Ahead of time flight"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Nadelen: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."

Nadelen: "The whole experience of missing my connecting flight due to Iberia's delay. When we deplaned they gave us Express Connection envelopes and told us to run to our gate - 21 minutes away, a passport and a security checkpoint along the way... this is after a red eye... facing an 11 hour delay before my next flight and a voucher to McDonald's - really????"

Voordelen: "OTP, the plane was modern, high load factor, which means that this flight is doing good. The wifi was also good,"
Nadelen: "Only 4 bathrooms for the whole economy and premium economy classes and only at the center of the plane. No snacks between dinner and breakfast."

Voordelen: "Everyone was very nice"
Nadelen: "Some more space"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Voordelen: "Time and flight was ok"
Nadelen: "The size of the seats"

Voordelen: "Current movies, fliggt attendances were nice."
Nadelen: "Restroom got dirty, nobody cleaned them in the whole duration of flight."

Voordelen: "clean"
Nadelen: "No legroom, plane too warm, movies were unedited, but most of all we missed our connection and there wasn't even an apology, or any compensation. We missed the main event of our trip and were very disappointed. There was only 45 minutes scheduled between the two flights--in which you had to traverse the huge Madrid airport (train), and go through customs and security again. We were 5 minutes late to the gate--after being told in Miami they would hold the plane for us."

Nadelen: "Disorganized boarding"

Nadelen: "They need to have agents stationed throughout the terminal to help customers make connections. I had 2 hours and I still barely made my flight. The airline representatives are extremely unhelpful and the customs process is an absolute mess in Madrid."

Voordelen: "The AA Tampa crew need to train the IB crew on customer service"

Nadelen: "dirty bathrooms, little space, the crew seemed tired and a"

Voordelen: "New plne, service from American Airlines was good news friendly."

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Nadelen: "It's ridiculous in 2 hours flight even a glass of the water we don't get ... and in the flight Madrid to Miami all flight they don't give a bottle the water ... please need keep the people hidratate in the flight"

Nadelen: "Seats are very uncomfortable in all planes"

Nadelen: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."

Voordelen: "Pillows, blankets and earphones waiting on the seat and it was a lovely crew. Hurricane Dorian made us late for our connecting flight but we were impressed with the efficiency of a waiting rebooked boarding pass upon arrival."
Nadelen: "Even with an upgraded seat purchase they were uncomfortable and hard to sleep in. This is an ongoing problem on most airlines. One would think that with technology, a better system could be designed..."

Voordelen: "I lost the flight????"

Voordelen: "We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami."
Nadelen: "Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight."

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Nadelen: "Left late, arrived late, missed my connection"

Voordelen: "Leg room. Help with connecting flight."
Nadelen: "Good was ok. Could have been better"

Voordelen: "All good"
Nadelen: "Boarding slightly convoluted but ok"

Voordelen: "Service was good and the food was better than average."
Nadelen: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."

Voordelen: "Great food. Arrive and flying"

Voordelen: "Staff was pleasant, nothing special"
Nadelen: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Nadelen: "Schedule wrong, missed next flight"

Voordelen: "Probably won’t buy from Kayak again."
Nadelen: "Charged double for baggage on moble check in. Called 3 times - spent over an hour to find out since I bought discount tickets no refunds for excess baggage. I didn’t want excess baggage their website automatically charged double - website said ecess charged automatic when checking in. Won’t use kayak again."

Voordelen: "Nice paid business class upgrade"
Nadelen: "Seat 1F gets hit quite often during service"

Nadelen: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"

Nadelen: "I was dehydrated because I could barely get enough water to drink"

Voordelen: "The service appeared to be good but everything was rationed"

Voordelen: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."

Nadelen: "Flight was canceled which was out of their control. Unfortunately, what wasn’t out of their control was the amount of people handling the rebooking. One person was handling alternate flights. I was the 6th person in line (which was the time equivalent of an hour and half wait. I missed all possible reroutes due to flights closing. The customer service of tap airlines is severely lacking"

Nadelen: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "was a direct flight"
Nadelen: "we were made to exit down a slepery stairs and pack ourselves like sadines on a bus to the terminal..not good!"

Voordelen: "Customer Service was excellent."
Nadelen: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."

Voordelen: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Nadelen: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."

Nadelen: "Al llegar al counter me dicen que la maleta no está incluida, yo quisiera saber quien viaja sin maleta? Así que tuve que pagar adicional $90 por una sola maleta y tengo que pagar también al regreso, me siento robado y estafado por Tap Portugal"

Voordelen: "Very good staff and decent food"
Nadelen: "Video in business was worse than my economy experiences 20 years ago!!!!"

Nadelen: "Outdated movies"

Voordelen: "The extra room and comfort the business class provides"
Nadelen: "The business class cabins are not up-to-date and state of the art. The seats are not comfortable. On my outbound flight, the seat did not fully lay flat. The electrical outlet was old and worn out and ended up not charging my devices because it was too loose. They need to install USB outlets like everybody else. Needs more luxury like others in business class"

Voordelen: "Average"
Nadelen: "Theo lost my luggage the plane was full of dust"

Voordelen: "Staff good very pleasant. Entertainment good."
Nadelen: "Bit late into Lisbon and luggage left behind."

Voordelen: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Nadelen: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."

Voordelen: "Ability to see a bit of Lisbon on the way"
Nadelen: "Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful."

Voordelen: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

Voordelen: "Crew"
Nadelen: "Staff at the check-in and boarding."

Voordelen: "The crew was very nice I have to give them credit for that and the entertainment was pretty good with recent movies"
Nadelen: "The food was really bad very unappetizing. The thing that was really bad is a day sprayed pesticides there out the plane before we took off and I feel like I have a cold now because of it my throat is really sore it's just a really weird thing to do to have the whole crew walking up and down with aerosol can spraying pesticides all over the guests."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Nadelen: "Your change and return policy is a ripoff."

Nadelen: "Booked my flight in January to ensure good seating for my family. Checked in day before departure and all my seats were changed. Also on my return flight. No notifications. We ended up all the way in the rear of the aircraft. Totally unexceptable"

Voordelen: "The employees were very friendly."
Nadelen: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."

Voordelen: "Boarding was excellent. Flight was relatively smooth."
Nadelen: "Seats in economy were uncomfortable. Food was fair, at best. Wine was offered with dinner(a plus) but only once."

Nadelen: "Smooth flight food pilotes"

Voordelen: "Food was excellent, and the cabin crew extremely nice and attentive. Amenities kit was adorable too!"
Nadelen: "We were in first class, and no On Demand IFE!!! You do have a personal screen in the seatback, but they only play continual loop movies. For us, we started with one movie, but then due to technical difficulties, the crew had to reboot the entire system. So once it was back up and running, they switched the movie. And even that one didn't play through....apparently, at some point they determine its "bedtime" and turn off the IFE!! Crazy in this day and age!!! Also, the plane is old and REALLY worn. Lots of dirt, tired seats, yucky bathrooms, etc. This plane needs an overhaul!! No storage anywhere in the seats either, which was shocking. And the angle lay flat seats are certainly fantastic in comparison to Coach seats, but still hard to sleep and get comfortable."

Voordelen: "Everything was mediocre,"
Nadelen: "Seats were too narrow,very little leg room,poor choices in entertainment"

Voordelen: "Smooth flight and landing!!"

Voordelen: "Friendly service, with the exception of having to request a drink repeatedly (i finally gave up, got up and went to the back of the plane myself for water). Despite the tight connection times, made each flight and luggage came out quickly."
Nadelen: "The seats on the transatlantic flight were small and cramped. Lucky to have had an open seat next to me on the return. No entertainment on Lisbon/ Milan flights."

Voordelen: "Good crew, ok seats(economy), good tv."
Nadelen: "Food was, well airline food, better than you find on domestic flights."

Voordelen: "on time clean plane price"
Nadelen: "flight attendant not super friendly older plane thus enttainement outdated"

Voordelen: "Love it!! I can't wait to fight again"

Nadelen: "Not being delayed so much on an already very late flight."

Nadelen: "More clearly written policy about baggage allowance"

Nadelen: "Overhead luggage compartment in business class was poor"

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Nadelen: "The agent in Miami suggested I needed to eat something. He was calling me fat, and my daughter picked up on it. He also kept us waiting at the front of the economy check in line for well over 40 mins. When we asked him why he said the computer would not allow him to pull from our line. The flight itsself was delayed for over 2 hrs and was discusting. Dirty aircraft. I despise Air Canada"

Voordelen: "regular flight"
Nadelen: "did not appreciate the 2 hr delay"

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Nadelen: "You cancelled our flight & then made the rebooking process a hastle & did not provide all available options."

Voordelen: "Staff very accommodating."
Nadelen: "Same entertainment as last flight."

Voordelen: "Absolutely nothing to like . Bad service all around. I will never fly AC again"
Nadelen: "Terrible employees in Miami. Rude and unhelpful. Delay due to late arrival. Then diverted to Toronto because of AUR CANADA'S STUPIDITY. Had to "sleep" in airport. Delayed leaving Toronto next day. Baggage lost. Lost day at work. A general NIGHTMARE FROM START TO FINISH"

Voordelen: "The flight was good and the crew excellent."
Nadelen: "We sat on the plane for an hour waiting for a hanger and couldn't get up as we were on the runway."

Voordelen: "Friendly, helpful crew."
Nadelen: "Awful headphones"

Voordelen: "Nice, friendly crew"
Nadelen: "Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup"

Nadelen: "no flights between noon and 9pm. pay for snacks..on westjet they were free"

Voordelen: "No tv"
Nadelen: "No tv"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "Nothing"
Nadelen: "Everything- packed tight like sardines"

Voordelen: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Nadelen: "The seats could have been more comfortable. Had a couple knees in my back."

Nadelen: "i booked the flight in january and keyed in my passport expiration date several times online in the next several months...at the airport, i handed the air canada agent in miami my passport and she booked me and a checked bag through toronto to copenhagen...i went to board my connecting flight in toronto and was told my passport, which expires at the end of august, was no good as i needed to have 3 month left...so they refused to let me board and told me to go see customer service...so i go stand in line for several hours (was only one agent for the first 45 minutes and 10 people in front of me)...one woman going down the line to see what each person's issue was told me that it was my problem, not AC's...and that "we are only responsible for making sure your passport is valid for getting into canada"...i was on my own to find a hotel and a new flight...fortunately a supervisor saw me standing in a daze several minutes later and said that it was AC's mistake for not catching it in miami...so she booked me into a hotel, gave me the address to the US consulate and instructions on how to get an emergency passport...she said that it would be no problem as "this happens all the time"and went ahead and booked me on the next day's flight...so i was able to spend the next day getting the new passport and getting back to the airport to fly out that night, but i lost a day in copenhagen with my family...it seems to me that when flights are booked and passport info, including expiration date, are given, a simple cross check of dates would be easy, and, imho, incumbent upon the carrier taking you there, especially when "it happens all the time"...this was not done on 4 occasions between booking and my trip...there were other issues too which is why i will never fly air canada again and i will never travel though toronto...the return trip through that airport was a nightmare for many passengers."

Nadelen: "Late start on each leg. Entertainment not available in every flight."

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "Niets"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"

Nadelen: "The in-flight entertainment videos do not have closed captioning. This is highly discriminatory towards the hearing impaired. I am really disappointed that Air Canada has so blatantly neglected the comfort of passengers with hearing disabilities."

Nadelen: "Flight delay of almost one hour."

Nadelen: "seating space too small"

Voordelen: "Crew was very pleasant and ride was very smooth."
Nadelen: "Plane was delayed over an hour due to mechanical problem but it is uncontrollable event."

Nadelen: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"

Voordelen: "Overall smooth flight"
Nadelen: "Sits are a little cramped"

Nadelen: "Hardly any space, 5'8 & my knees were hitting the seats in front of me. Attendant was unfriendly & neglectful. Somehow everyone got a drink except for me, then when asked for a glass of water it never did come... Made me check (my only) luggage upon boarding because attedant said it was too large... meanwhile I've traveled around the world with this exact same carry on luggage, never without a problem. Had to then wait 30min to get my (only) bag upon landing."

Voordelen: "Not much"
Nadelen: "Cramped seating. Bare bones IFE that barely works. Not even a bag of pretzels for free. Gate agents seemed baffled by the boarding process."

Voordelen: "Alles goed"
Nadelen: "N/A"

Voordelen: "Hey feed you well and offer movies even it's just an hour long flight."

Voordelen: "nothing"
Nadelen: "everything"

Nadelen: "A new 150$ bottle of perfume was stolen from my checked in luggage."

Nadelen: "No legroom. None. Feels like spirit airlines."

Nadelen: "*jewellery stolen from check bag *flight was late *crew were rude *no flight entertainment *lost baggage Worst flying experience"

Voordelen: "The fact that the airline offered meal vouchers and still attempted to fly to Toronto instead of cancelling the flight."
Nadelen: "Although due to weather related problems. Unfortunately it made the flight delay way too long and not a good experience."

Nadelen: "Did not like the idea that we had to pay for use of Ipad to watch shows , especially since I didnt have my own."

Nadelen: "1hour 32 min late departure flight from Miami Missed my two conection to budapest, arrived to my destination 8 hours late. Airlines lost my luggage . I missed all my bussines meeting huge lost for me."

Nadelen: "3 hours delayed"

Nadelen: "Boarding: Late Crew: Lied to me about doing me a favor changing seats while it was me who did it online Comfort: narrow seats Food: purchasable, nothing included Entertainment: no screen available and was told an app could be downloaded just when the plane was about to take off"

Nadelen: "2 little kids, kicked the back of my seat the whole flight"

Voordelen: "Mu mil was ver y please with the trip"
Nadelen: "Food"

Voordelen: "Nothing in particular. Just the staff was very welcoming and nice"
Nadelen: "No complimentary entertainment at all, I was bored the entire flight. Not even an overhead TVs. Little to no room at the seat. I felt very crammed and I was sitting near the window."

Voordelen: "3 1/2 hours late cramped stuffy with a very strong chemical disinfectant odor that was gagging passengers . Cabin was too hot and poorly ventilated. Only flight landing in Pittsburgh late Tuesday night and we were still forced to walk him from the very end of the concourse . Once we got to the landside terminal we had to walk past all the unused baggage claim area to the very end carousel. Pittsburgh airport management should be ashamed of themselves . No wonder there tax finance Taj Mahal is a ghost town !"

Nadelen: "No TV on an eight hour flight. Food was terrible!"

Voordelen: "very nice people, food ok"
Nadelen: "Bad organization at Montreal for special passengers, plus technical pb => flight delayed 45mn"

Voordelen: "games and movies!"
Nadelen: "it was sort of really hot on the plane in the beginning of the flight and opening the air didn't help a whole lot"

Voordelen: "Great female flight attendant. So sweet."
Nadelen: "I watched the Big Short, which kept shorting. I had to stop the video about 15 times to get to the end. And one slice of cake is not adequate breakfast."

Voordelen: "Great Customer Service"

Voordelen: "Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you"
Nadelen: "A sandwich or something of the sort would have been good"

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Nadelen: "i ordered a vegetarian meal and didn't get one."

Nadelen: "Wifi didn’t seem to be working properly. But maybe an issue with my device."

Voordelen: "Sleeping!"
Nadelen: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Voordelen: "The gentleman at the baggage check-in kiosk was outstanding. UA needs more employees like him!"

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "Wish I could have selected my seat when booking my flight"

Voordelen: "Wonderful uneventful trip!"

Voordelen: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."

Voordelen: "Nothing"
Nadelen: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"

Voordelen: "all was very good"
Nadelen: "Nithing"

Voordelen: "nothing"
Nadelen: "Service was terrible, no blanket onboard, wifi was broken, cabin temperature was way too low, feels like around 55f."

Voordelen: "That it got me to Paris safe"
Nadelen: "No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta."

Voordelen: "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
Nadelen: "Movie selection was weak."

Voordelen: "Amazing"
Nadelen: "Nothing"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "space between seats!"

Voordelen: "Excellent"

Voordelen: "Great crew and flight attendants, kept us informed of everything, very helpful and prompt on all questions and requests. Movie selection was impressive. Boarding was efficient and flight even left early. Surprisingly pleasant experience in economy for a long flight."

Voordelen: "Flight was on time"
Nadelen: "One extremely tiny bathroom for the whole plain for a 4.5 hours flight. The bathroom line snaked through the plane the entire flight No complementary water or any sort of drink Seats were very uncomfortable I fly a lot and this flight was the worst by far"

Voordelen: "Not u til lDr momie"

Voordelen: "not much"
Nadelen: "Food was awful. earplugs terrible"

Voordelen: "Free personal device entertainment. Seat was comfortable for coach."
Nadelen: "Flight crew was less than friendly. In flight device was just ok."

Nadelen: "I had ear ache probably caused by the pressure"

Voordelen: "Why doesn't an airline do the maintenance changing a tire or refuel before passengers board a plane"

Voordelen: "Every thing"
Nadelen: "Nothing"

Voordelen: "Everyone that works there"
Nadelen: "No free WiFi"

Voordelen: "Staff was friendly and accommodating"

Nadelen: "Delayed several times. Very inconvenient ."

Voordelen: "The soda"
Nadelen: "Crazy lady sat next to me complaining about noise"

Voordelen: "I couldn't finish the movie becayse it kept refreshing."

Voordelen: "I love everything very good"

Voordelen: "Biscuits"
Nadelen: "Ran out of french toast. The other option was gross and i wasnt told what was in it when I asked.....potatoes usually dont include sweet potatoes. And then there were beans and peppers (can't eat those) if im paying for first even if im in row 5 it shouldn't mean I dont get what row 3 has..."

Voordelen: "nice airplane with more legroom than our flight down."

Voordelen: "The time estimated for arrive"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "Such a long walk in both miami and Newark terminals. Miami I was gate 14 and Newark just to get out. Most are now equipt w those running mats."

Nadelen: "It was delayed"

Voordelen: "It was on time"
Nadelen: "10 minutes on the plane after getting to gate"

Nadelen: "Delays and accommodations"

Nadelen: "Wifi not working"

Voordelen: "Boarding went well. Lots of empty seats, so i had the whole row to myself."
Nadelen: "There was nearly a 3-hour delay because the plane was late arriving from Newark. Take-off was very bumpy;plane dropped and shuddered for a minute or so Considering the small number of passengers, the flight attendants didn't spread their time around any more. Just before the end of the flight, a crew member came offered a glass of water. It tasted so bad that I had to bring it to the back and dump it. The lfight attendant wouldn;t take it' he told me to wait for the next member with a trash bag."

Voordelen: "I loved the Boeing 787 Loved everthing about it."
Nadelen: "That I wasn't in First class."

Nadelen: "See above comments."

Voordelen: "We had nice flight even so the airplain was full."
Nadelen: "Not quite.little bit noisy."

Nadelen: "Time and efficiency"

Nadelen: "we have been sitting in the cabin for over an hour while they have feuled the plain as they forgot to complete it"

Voordelen: "On time"

Nadelen: "It nwas a very good trip excelent Paula Montero"