Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van San Francisco naar Brussel
|februari||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 16%.|
|juli||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 21%.|
Gemiddelde prijs retour
|€653||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
Voor deze route zijn er geen directe vluchten bij KAYAK beschikbaar. De kortste vliegduur voor een vlucht met meerdere tussenstops is 13u 30m.
In de afgelopen 3 dagen zijn de goedkoopste tickets voor een enkele reis gevonden op Diverse Maatschappijen (€260) en SAS (€371) en zijn de goedkoopste tickets voor een retour gevonden op SAS (€316) en TAP AIR PORTUGAL (€323).
Voor vluchten van San Francisco naar Brussel is donderdag gemiddeld de goedkoopste dag om te vliegen en zondag de duurste. Voor vluchten vanaf Brussel terug naar San Francisco werden de beste deals gevonden op zondag, met maandag als duurste dag.
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten van San Francisco naar Brussel.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket van San Francisco naar Brussel binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Brussel vliegen met één bepaalde vliegmaatschappij en terugvliegen naar San Francisco met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien, als je naar Brussel van San Francisco vliegt. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Crew were very gracious and kind."
Nadelen: "Food not as good as before"
Voordelen: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Voordelen: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Nadelen: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Voordelen: "Crew, food, time all great."
Nadelen: "WiFi did not work. Flight data unavailable."
Nadelen: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Voordelen: "Flight attendants were very friendly, professional and helpful"
Voordelen: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Nadelen: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Crew was polite."
Nadelen: "For such a long journey, the plane could have been nicer."
Nadelen: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Voordelen: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Nadelen: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Voordelen: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Nadelen: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
Voordelen: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Nadelen: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Voordelen: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Nadelen: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Voordelen: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Nadelen: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Voordelen: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Voordelen: "Love the promptness of services, always with a smile!"
Voordelen: "The cabin crew was great."
Nadelen: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Nadelen: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Voordelen: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Nadelen: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Voordelen: "Premium economy"
Voordelen: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Nadelen: "It was a 17 hour flight, but they made it bearable."
Voordelen: "food. schedule was on time"
Voordelen: "The service crew served us well. They are friendly and helpful"
Nadelen: "Too many Indian movies"
Nadelen: "too long a flight 17 hours from SFO to Singapore"
Nadelen: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Voordelen: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nadelen: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Voordelen: "Like the food"
Voordelen: "Helpful staff and a comfortable trip. A plus all the way around"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Nadelen: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Nadelen: "It is really good experience. All the flight attendants are good"
Nadelen: "All good"
Voordelen: "Such incredible staff. Always Willing to go above and beyond! I flew 17 hours with them and they made the flight a breeze. Great airline, will be flying with Singapore again"
Nadelen: "Really nothing. I loved flying with them."
Voordelen: "Crew, plane, punctuality"
Voordelen: "Friendly staff."
Nadelen: "Kids' meal didn't have fruits. No cellphone charger."
Voordelen: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Nadelen: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Voordelen: "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"
Voordelen: "Entertainment was awesome. Boarding was fast."
Nadelen: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Nadelen: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Nadelen: "cramped uncomfortable seats freezing cold in the plane"
Voordelen: "great service. new plane. excellent video system."
Nadelen: "not much to complain about."
Voordelen: "Aircraft was OK."
Nadelen: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Nadelen: "I have no complaint"
Nadelen: "Cabin too hot"
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "Great aircrafts, big screens, attentive personnel"
Nadelen: "there is little time for lay over in turkey going to Egypt one hours is not enough."
Nadelen: "No social distancing‼️Service on plane just horrible"
Voordelen: "Too short For my experience is not hectic"
Nadelen: "Entertainment crew food"
Voordelen: "The food and the fast and efficient customer service."
Nadelen: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."
Voordelen: "One on the plane, the flight was fantastic! Great service and food. Comfortable for a long-haul flight. Very modern aircraft with nice entertainment system. Overall great experience."
Nadelen: "Scheduling! We were 4 hours delayed after I had already had a flight cancelled that day. And this 4-hr delay caused me to miss my connection. Turkish did take good care of me in Istanbul, though it was a very slow process to get a hotel with them. Also, my bags missed the connection somehow."
Nadelen: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Voordelen: "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
Nadelen: "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"
Voordelen: "Over all good service."
Nadelen: "Passenger seats. Very uncomfortable need more legs room and more padding."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Nadelen: "I bought Turkish because I want to take 3 piece checked luggage. They charge 300 for 3rd piece luggage."
Nadelen: "Turkish airlines broke my luggage. Made inquiry online, have not hurt from them."
Voordelen: "Food and crew from SFO to Istanbul were the best. I couldn’t have asked for better. However , arriving in Istanbul the service severely deteriorated. Had to wait a long time for a wheelchair and then was just dropped off at the gate. When I asked for assistance down the jetway I was told “it’s just a short walk”. All of the business class people gathered in a group and charged when the door opened. I was afraid but walked down"
Nadelen: "No assistance at Istanbul airport turned my opinion of Turkish airlines. The is not my first bad experience at Istanbul with wheelchair service but thought it would be better since I flew business class this time. Movies are old and need to be updated"
Nadelen: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Nadelen: "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."
Voordelen: "I don’t like any thing take them over 5 hour to take me to the hotel"
Nadelen: "Everything I don’t like I don’t think so I will fly for free even"
Voordelen: "The food was great for airline food."
Nadelen: "I didn’t get upgraded to 1st class. ☺️"
Voordelen: "Good food for economy and crew was really nice . Great movie selection , nice amenity kit for economy."
Nadelen: "They weigh your carry on making you shift things . 31 inch pitch is tight for a long flight. Didn’t give 5 stars to the entertainment because although excellent selection , the touch screen is very slow to react making it frustrating."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Nadelen: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."
Voordelen: "plenty of food that was good quality, lots of entertainment options, usb to charge. flight attendants very nice and helpful. one of the best international flights in a while."
Nadelen: "seats recline so much that when the person is reclined in front of you, almost like they're laying in your lap! but this can also be nice for your own reclining."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "The flight was for the most part quite comfortable"
Nadelen: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "The amount of food and drinks we got was perfect, the movies, shows and other entertainment options were plenty and they had a great selection, and the sleep kit (slippers, socks, lip balm, etc) was very much appreciated and helpful. The staff were nice and professional."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "Friendly staff,"
Nadelen: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
Voordelen: "Everything was great, thank you for your service."
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Entertainment was OK boarding was a good comfortable sitting."
Nadelen: "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."
Voordelen: "Friendly staff, decent meals, comfortable seating"
Nadelen: "Istanbul airport- needs major refurbishment"
Voordelen: "Food was too complicated and saucy. Simple dishes preferred. My fork had chunks of fried on food (was dirty) snd unusable. Interior of plane was tired."
Nadelen: "LOts of water available. I like the menu being given at beginning of flight as one could plan the hours."
Voordelen: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
Voordelen: "Flight attendants were not helpful or friendly."
Nadelen: "Flight attendants were not helpful or friendly."
Voordelen: "Merci à Turkish Airlines"
Voordelen: "Staff are EXCELLENT"
Nadelen: "Internet was spotty."
Nadelen: "SAS had simply cancelled the flight and is effectively unreachable for the refund."
Voordelen: "The Crew was great. Friendly and attentive."
Nadelen: "Very small seat. Had a big person next to me and was quite uncomfortable"
Voordelen: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Voordelen: "Seat was comfortable. Entertainment was great. The service by the crew was great."
Nadelen: "It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level."
Nadelen: "Its simple. Turns out i had to pay 360 dollars for my baggages which was hever specified in the time i was purchasing tickets cause they said im flying without and i can come back with. Who is flying without baggage intercontinental for 1 month? And 3 baggages didnt arrived. Thanks"
Voordelen: "Cool crew"
Nadelen: "More leg space on economy section"
Nadelen: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"
Nadelen: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."
Nadelen: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."
Voordelen: "entertainment in the back of the front seat with great choice of movies"
Nadelen: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"
Nadelen: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."
Voordelen: "Good crew"
Nadelen: "Premium economy wasn’t as good as others"
Nadelen: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"
Nadelen: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"
Voordelen: "Being on time"
Nadelen: "Unfriendly crew"
Nadelen: "We were in 40G and H, bulkhead seats. I have never had such a hot plane (and I am a world traveler). We were both very warm (felt like 85 degrees- warm enough to not be comfortable). I was told by the flight attendant that people in back of plane were freezing. The breakfast was good, but the dinner was ok, but not ‘I wish I could have seconds” good. I lowered the rating because they never gave us more than the one bottle of water that was on our seats when we arrived. That may have been ok for the people in the cold part of the plane but not for us in the sweating part. Luckily we had brought a big bottle of water."
Voordelen: "Liked the ticket price, the service, the food and the onboard free movies, free water bottle, free ear plugs."
Nadelen: "Nothing--it was a good flight - on-time and with little turbulence."
Voordelen: "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Nadelen: "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"
Nadelen: "I would like more checked baggage allowance."
Nadelen: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"
Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."
Voordelen: "Friendly staff"
Voordelen: "i ended up missing the flight, due to car accident which involved injuries."
Voordelen: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Nadelen: "The seat was not well padded for the bottom.@9 m"
Voordelen: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."
Voordelen: "The gate agent at check-in was very helpful and knowledgeable. The entire ground crew did a good job. The crew was friendly and attentive. The plane was clean. The entertainment options were more than adequate. Bathrooms were well kept."
Nadelen: "I know you can't expect coach to be luxurious. But the space between seats in the airline industry in general have gotten ridiculously small. Words were exchanged between my wife and the lady (nothing extreme, but still) in the seat in front of her. When the lady leaned her seat back, my wife could barely watch her movie. All in all, I would definitely fly SAS again."
Voordelen: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Nadelen: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."
Voordelen: "Plane was quite empty"
Nadelen: "Plane wasn't in the best shape"
Nadelen: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."
Nadelen: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."
Voordelen: "Food, crew, entertainment"
Nadelen: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."
Voordelen: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"
Nadelen: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"
Voordelen: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Nadelen: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."
Voordelen: "New airbus with good entertainment screenset clean"
Nadelen: "Delays on boarding (on departing as well as returning home) Damaged luggage"
Voordelen: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Nadelen: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Voordelen: "paying extra for more legroom"
Nadelen: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"
Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"
Voordelen: "The new cabin and video monitor are nice. Crew was polite."
Nadelen: "Food is the same as I flew last year. Taste is the same. Need some changes and variety. Movies can include more recent ones."
Voordelen: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"
Voordelen: "they let us sleep, keeping the light and announcements off during most of the flight"
Nadelen: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."
Voordelen: "Quick boarding , no delay"
Nadelen: "Flight attendants were not so friendly and as entertainment the movies were outdated."
Voordelen: "The Boarding was fast and the Entertainment ok"
Nadelen: "Minimal Service Southwest style. Not the best international trip."
Voordelen: "Entertainment comfy seats"
Nadelen: "Food could be better chicken too spicy for kids"
Voordelen: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Nadelen: "Not enough leg room."
Voordelen: "Flight not full could stretch out Arrived early yet gate was ready"
Nadelen: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"
Nadelen: "My flight was canceled the day before my departure via email. The customer service contact number for SAS did not work--I tried multiple times over the course of 12hrs+. The online help page gave a 404 error. I had no way of contacting anyone from SAS. Later that night (night before I was supposed to depart), I received another email saying I was booked on a United flight about 5hrs earlier than I planned on leaving. I had to cancel my morning plans with my wife to make the earlier flight. I never (still, a week later) was able to contact anyone from SAS."
Voordelen: "Had a fantastic flight and the crew was nice."
Voordelen: "Friendly crew Excellent movie selection Soft blankets Clean bathrooms"
Nadelen: "The “American breakfast burrito” tasted like the cardboard it was warmed up in No email updates sent to check in or enter international traveler information (eg, passport number)."
Voordelen: "Crew were amazing. The cabin had the new lighting system which was an unexpected bonus, love it."
Nadelen: "Everything was simply perfect"
Voordelen: "Non stop flight, boarding"
Nadelen: "Food was terrible and seat comfort is bad"
Voordelen: "Des infos ont été données par le pilote ou l'équipage"
Nadelen: "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"
Voordelen: "Pilots were very smooth with the controls, especially on landing unlike Ryanair!"
Voordelen: "The staff are always lovley"
Nadelen: "They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss"
Voordelen: "Left on time."
Nadelen: "Everything else. Utterly confusing answers to questions."
Voordelen: "seats were uncomfortable and why dont the armrests go fully up? it made sleeping difficult"
Nadelen: "No food or even water boarding on time but delayed for no reason"
Nadelen: "Delayed as always"
Voordelen: "The crew was nice."
Nadelen: "We thought we were flying British Airlines. The seats were extremely uncomfortable. Foodcwss not good"
Nadelen: "Late boarding and had to wait 20 to 25 min in tge plane before tge doors of the plane finally opened."
Nadelen: "Had to cancel. Impossible to workout fair flight change for outgoing flight only - caused cancellation and repurchase return leg for no reason but greed, as Aer Lingus did not impose this. After multiple long waiting periods on the phone to work this out no one ever picked up. We will never book through Kayak/JustFly again."
Voordelen: "Aer Lingus service was good and efficient from check-in to arriving."
Nadelen: "Little time in Dublin to get to our connecting flight to Lyon. Security check was understaffed with long queues."
Voordelen: "La rapidité"
Nadelen: "Les repose tête"
Nadelen: "The chairs are so uncomfortable!"
Nadelen: "The flight was delayed by two hours. The one of the crew members - I think his name was Gerry - was quite rude and negligent: for example he did not give an infant life vest to our baby saying that it won't be needed..."
Nadelen: "The flight attendants were helpful enough, but they did not offer as many drinks as I like. Breakfast was only coffee, tea or water. No juice at all."
Nadelen: "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."
Voordelen: "Boarding was smooth. The staff was extremely friendly. The games on the video screen weren't bad."
Nadelen: "There was a technical problem with the plane at our gate when we landed, so we were on the tarmac for an hour waiting for a gate to open. Video choices were limited, and Internet was extremely overpriced."
Voordelen: "The crew was great once aboard, the food was well above average for airplane food, the drinks were reasonably priced and the entertainment options were great."
Nadelen: "Attempting to check in online the day before was a nightmare and after half an hour on two different sites and an hour of speaking to very rude customer service reps for both BA and Aer Lingus, we were told we just had to check in in person. The check-in line opened fifteen minutes late, the woman who checked us in didn't answer our questions because she was busy talking to her friend. Once on the plane the Airbus seats were truly awful and should not hold a person for 10+ hours. The wifi also never worked."
Voordelen: "La place et le.vol.."
Nadelen: "Humeur du personnel de bord"
Voordelen: "Fast boarding"
Nadelen: "No food or drinks offered"
Nadelen: "Pas de snacks, tres cher pour mon billet"
Voordelen: "Great choice of movies and TV shows."
Nadelen: "The underseat area for storing carryon is SMALLER than on my last trip in Aer Lingus. My simple backpack which has always fit under would not this time."
Nadelen: "Vol de souvenir dans bagages en soute"
Nadelen: "At checkin the crew at Aer Lingus claimed that they could not issue a Gate pass, which is offered by all other airlines at SFO."
Voordelen: "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Nadelen: "la nourriture, mais comme pour toutes les compagnies aeriennes"
Voordelen: "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."
Voordelen: "Polite crew and on time as scheduled"
Nadelen: "No breakfast offer"
Voordelen: "The seat was comfortable on the newer plane and the in flight entertainment was excellent."
Nadelen: "The airline features an upgrade yourself bid option that starts at a minimum bid. We went above this and got rejected, only to find there were still open seats. They tried to then upsell is at 4x the cost which makes the entire thing seem terribly dishonest. After calling customer service, they hung up on me. It’s clearly a scam to extract more pricing data from customers."
Voordelen: "The staff were welcoming and friendly. They kindly reminded us of safety, but also due to me not making up my mind for drinks I asked for a ginger ale later in the flight and the staff were sweet enough to give once they finished what they were doing. They also were good at accommodating when my partner was unsure what food he would like and gave a good suggestion. Thank you, the Sheppard’s pie was delicious."
Voordelen: "The seats were more comfortable than flying on a Dreamliner. I like the 2-4-2 layout."
Nadelen: "Some of the flight attendants were very unprofessional and I could hear them in the back while taxiing for take-off complaining about the job. The food was terrible and was served 3 hours after take-off. Every flight I've taken to Europe has at least had extra water bottles in the back of the plane and this flight had nothing. However, my flight from DUB to SFO was great. The flight attendants were happy, the food was good and they had extra water bottles in the back of the plane for everyone to use. I think the service suffers significantly on flights to Dublin from the US."
Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"
Voordelen: "The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive."
Nadelen: "The entertainment system is slow and the selection of films to watch could be better."
Voordelen: "Crew was very considerate."
Nadelen: "Two hour flight delay small aisle/seats."
Voordelen: "Staff was nice."
Nadelen: "Food and drink service were very bad. Not enough water throughout the flight. And that is what keeps us healthy in long oversees flights. They ran out of bottled water. No decent healthy snack choices, just airline pretzels. Very sub par for an internatiinal flight!"
Voordelen: "Better not serve this burrito who does not look like food if you read the ingredients."
Nadelen: "The seat was to narrow once the person in front of me recline her sit. Luckily the plane was not full and was able to seat somewhere else."
Nadelen: "Paying for coffee??"
Voordelen: "Flying overnight across the U.S., and then the Atlantic, to Dublin would have been very difficult if not for the accommodations and service provided by Aer Lingus. The reception was warm and comfortable. The in-flight food and service was perfect. The environment was conducive to sleeping during this red eye flight."
Nadelen: "I have no complaints, to be honest. The flight attendants were so welcoming and accommodating to every request. They were efficient and quick to respond to my questions and requests."
Voordelen: "Prompt Rebooking. The new schedule was better the original schedule with fewer connections."
Nadelen: "My original flights from Dublin to London and London to Munich were cancelled. The booking agency Webjet did not inform me about the cancellation. I noticed changes to my schedule three days before the flight and requested a rebooking. The entire leg to Munich was rebooked by Webjet but again I had to call and ask for an update since they don't issue a second round of confirmation emails."
Nadelen: "One of the on flight crew members was extremely rude, ignoring repeated request for coffee - skipping my husband when she was offering routinely in order, didn't respond to several calls after she skipped then gave him water, acted annoyed when he reiterated he wanted coffee like everyone else. Also insisted my sleeping 7 yr old upright his chair for beverage service when everyone around us had their seat reclined(the people around us were all Caucasian btw) and she didn't seem to feel the need to remind them."
Voordelen: "The crew was pleasant and accommodating to me, my wife, our 3-year-old and 1-year-old for both legs. The planes were in good shape and everything was on time. The balthrooms were clean and felt spacious. I didn't eat the dinner because we ate a large dinner before the long flight. I did tasted it and it was good. The selections of movies was also very good."
Nadelen: "Thw system they use for in flight entertainment was a little glitchy."
Nadelen: "Flight was delayed over 2 hours. They also lost my luggage. Very poor and rude customer service."
Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."
Voordelen: "The flight attendants on board were nice. The ticket counter woman at SFO who put my luggage on another flight should have read my itinerary. A colleague at work said aer Lingus loses luggage and this is exactly what happened."
Nadelen: "The 1.5 hour delay to board the plane; the fact that my luggage went astray."
Voordelen: "Dublin airport easy to transfer Price was top I did not eat the lunch"
Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"
Nadelen: "Lack of leg room, I know it's the safe in economy on all airlines, but it's tough!"
Nadelen: "My backpack zipper got caught in another passenger luggage in the over head holdall. The crew member tried to separate it while the owner of the other bag complained about me like I’d done it rather than it being the bags moving themselves during the flight. The flight attendant ripped my bag zipper in order to separate the bags. The other passengers bag was not damaged. He tried to fix it but dropped the zip and then pretended it was okay putting it back in the holdall. Kind of unhappy that my new back pack was damaged"
Voordelen: "The crew were lovely, yet efficient."
Nadelen: "The seat pad in World Traveler Plus is very thin, making it uncomfortable after about 30 minutes, let alone 10+ hours. Dinner was good but breakfast was sub par."
Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "I'm still at Heathrow 12 hours later. I never made it to Oslo."
Voordelen: "L'équipage et le personnel embarquement étaient très agréables"
Nadelen: "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"
Nadelen: "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."
Nadelen: "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"
Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"
Nadelen: "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"
Voordelen: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Nadelen: "Food quality and selection. I"
Nadelen: "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"
Nadelen: "Traduction en français.."
Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"
Nadelen: "Une collation gratuite pendant le vol"
Voordelen: "La couleur de l avion ."
Nadelen: "pas de boisson ni nourriture offerte"
Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"
Nadelen: "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"
Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."
Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"
Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."
Nadelen: "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."
Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."
Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"
Voordelen: "Cabin crew"
Nadelen: "Le retard"
Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."
Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."
Voordelen: "L'équipage très serviable et aimable Embarquement rapide"
Nadelen: "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"
Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."
Voordelen: "Une fois à bord, confortable et efficace"
Nadelen: "Retard de 30min maos ce sont les aléas de l'aérien..."
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."
Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."
Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"
Voordelen: "Sièges super confortables, calme, bon service, bon repas..."
Nadelen: "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"
Nadelen: "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"
Voordelen: "Crew very helpful"
Nadelen: "New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience"
Voordelen: "Getting our bags through on a tight connection - great job Staff were helpful in finding a safe place for my bassoon."
Nadelen: "inability to select seats without having to pay vast extra amounts of money is totally unacceptable. Ended up initially separated from my daughter and then on seats that did not recline. Flight left three hours late, nearly missed connection Next tine will fly Virgin. They look after their passengers!"
Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"
Voordelen: "Crew were delightful! Amenities perfect."
Nadelen: "Very little space between seats."
Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."
Nadelen: "They did not give the gat no till the very end and the s cueing check was horrible when carrying a baby"
Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"
Voordelen: "The crew was very nice"
Nadelen: "The food"
Voordelen: "The size of the plane"
Nadelen: "Leg space."
Voordelen: "This was the right size airplane for the long trip very comfortable."
Nadelen: "We waited in the plane for 5 hours and ended with a cancelled flight. We were rebooked out of Oakland the next day. Missed an entire day in Rome for our honeymoon, lost a night at a hotel, and lost money on a tour."
Nadelen: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"
Voordelen: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Nadelen: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"
Vliegmaatschappijen die van San Francisco naar Brussel vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
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