They should serve meals and drinks separately. Serving both together slows down the process. We were waiting for a long time for the meals.
Food was not good and entertainment was also not updated The cleanliness was good and service was good
They made everyone go through the same line weather it was wheel chair or not had to wait slot longer seats are also small hurts my legs when flight is finished
The flight was 2 hour late and they also misplaced luggage of many customer. Including mine.
Everything is good and will manage
You need to train your check in crew
Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating.
Voordelen: "Best food. Best crew."
Nadelen: "Extra inch of leg space"
Voordelen: "Crew professional. Clean. Safety and security and health prioritized."
Nadelen: "food could have been better."
Voordelen: "Great crew and amazing food."
Nadelen: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "was the seat super comfort"
Nadelen: "if the have variety of food provided will be better"
Nadelen: "Mu luggage got broken"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Voordelen: "Boarding was very smooth."
Nadelen: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Nadelen: "Good job keep it up"
Voordelen: "Food was okay and crew was okay"
Nadelen: "Seats were very narrow - Etihad has better seats. Entertainment system had poor sound"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "The airplane and clean"
Nadelen: "The seats destination between them very small"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Nadelen: "Will fly in a bit.still in Qatar airport waiting for my flight"
Voordelen: "So many movies to spend flight time with great crew"
Nadelen: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Nadelen: "Peu de nouveaux films"
Voordelen: "Best business class I have ever been on. Better than most First class."
Voordelen: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Nadelen: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."
Nadelen: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Voordelen: "Excellent flight attendant service. Some of the best airline food in the world."
Nadelen: "Movies are always the same"
Voordelen: "Service, crew, food"
Nadelen: "Seats are small"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Nadelen: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Voordelen: "Food was great Seats were comfortable Everyone was super nice"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Great service and great meal options!"
Voordelen: "Flight was good n easy"
Flight attendant Catalina was one of best ever. Paid attention to every detail. Food was good. Comfortable private seats in business class. We were not allowed in business class lounge in Dubai because our ticket supposedly didn’t cover this. They said our travel agent should of told us that. That has never happened on any other airline before. Beware of this especially if you have a long layover like we did.
Push back from gate on time ensures an early arrival at the airport in dubai :)
The fly dubai associated flight was a bit tricky the plane was uncomfortable and I was assigned a seat next to loo.
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
It is good and this first time filing nice triple
The miss my one bad bag. All of my cloths were in that bag
Nadelen: "Food was not enough and it was served after very long hours."
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "Crew was better and helpful"
Voordelen: "everything was decent"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Nadelen: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Voordelen: "Flight crew & food"
Nadelen: "Need avoid delay flight, it’s hard to catch connecting flight"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Voordelen: "Good flight and crew but......."
Nadelen: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Nadelen: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Voordelen: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Nadelen: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Overall flight was good."
Nadelen: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Emirates always goes above and beyond to keep your experience as good as possible."
Nadelen: "The boarding process lacked discipline"
Nadelen: "Everything was awesome."
Voordelen: "The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class."
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Nadelen: "No response when requested for help from flight attendants multiple times from SEA to DXB. Every time I have to walk to them for help."
Voordelen: "Nothing specific"
Nadelen: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Certains des repas laissaient à désirer.
Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Great crew and good service
The flight didn’t take off on time and was late an hour. Upon landing at our destination we had to wait on board for another half hour. With two small children in tow, a huge inconvenience and totally not worth the extra money paid for a direct flight.
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Overall good with excellent food.
Nadelen: "Très bien à heure un avions trop propre"
Nadelen: "No social distancing, very bad"
Nadelen: "Need better food"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "We were told by terminal staff in Istanbul that the fkught was on Turkish Airlines.We waited in line at the first ticket counter and then we were sent to a second ticket counter where we waited in line again. We were sent to a 3rd counter where the Supervisor was chatting with a lady for 20 minutes. When we reached the counter we were told it was too late to board and we had missed our flight even though there were still 35 minutes to flight time. Turkish Airlines staff would not help us any further and we had to go purchase another ticket."
Voordelen: "Good service"
Nadelen: "Baby crying very very tight dear space"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Overall flight was good. The flight was on time, the boarding was smooth, the entertainment was excellent. I would like to thank crew for their work"
Nadelen: "As a family it was a big disappointment that we got seated in a different row. The check in person didn’t even made an effort to put us together just suggested that we can ask to switch on a plane. Another big disappointment was food Please bring the food quality back"
Voordelen: "Sandwich was good and the seats had good padding and comfortable."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Nadelen: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Voordelen: "almost nothing."
Nadelen: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Comfortable seats and friendly crew"
Nadelen: "Food could be better esp snacks"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Timeliness. Orderly boarding"
Nadelen: "Entertainment. Remote didn't work. Touch screen was painful to use."
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "Crew is polite and professional."
Nadelen: "1. Limited legroom and space. 2. Would like additional cabin service for water etc. Also would like a non-dairy option for breakfast."
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Long delay, minimal crew engagement but comfy plane.
Very slow boarding and a huge arrival delay resulted in many missed connecting flights. Luckily we were not one of those. Barely made it to our transfer.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
same as from LUX … professional, nice.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Overall a nice and good flight"
Nadelen: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Voordelen: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nadelen: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Nadelen: "Bigger seats the new ones are way to narrow"
Voordelen: "Professional crew. Good simple check in."
Voordelen: "Flight arrived on time"
Nadelen: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Nadelen: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Voordelen: "Customer care was super supportive"
Nadelen: "Inflight sandwiches"
Voordelen: "Reasonable space in economy class seats"
Nadelen: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Nadelen: "Too hot inside the aircraft"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Voordelen: "My seat"
Nadelen: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nadelen: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Voordelen: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Voordelen: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nadelen: "tough to sit on a plane for 9.5 hours"
Voordelen: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nadelen: "There were several flight delays and gates were changes a few times."
Nadelen: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"
Voordelen: "The crew was efficient. Flight left on time. Food and wine served."
Nadelen: "No entertainment."
Nadelen: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Voordelen: "Arrived early!"
Nadelen: "Boarding seemed disorganized."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nadelen: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Voordelen: "Nice crew; clean plane; decent dinner"
Nadelen: "No entertainment system; insufficient knee space"
Voordelen: "Service, technology"
Nadelen: "Could not print by boarding card and was not allowed to board in Amsterdam"
Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"
Nadelen: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Voordelen: "Good information and helpfil boarding."
Nadelen: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "Decent seat size. Sorta slept the whole flight."
Full busy flight. Staff excellent fully attentive. Even spoke to the pilots!😂
I didn’t have vegetarian food provided , omelet would have sausage in it be cautious
Food quality really need to be improved
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
Il y avait peu de films et d’entertzinment disponible en anglais. J’aurais voulu avoir plus de choix.
Greeting BH International Airport, Flight No. GF-2101 From Bahrain to Dammam At 1:35 am. to 2:20 am. Booking reference: WFYQEG I was informed that I will receive my baggage in Dammam Airport, later on I arrived in Dammam and I didn’t get my baggage, they claimed due to my friend Mr. Faisal didn’t show because he left the Airport and drive his own car all the way to Dammam. OK, I get it and I totally respect the system when you don’t show up your baggage get dropped from the flight, but it’s not my fault when i stay in Bahrain Airport waiting for my next flight around 5 hours then once i get to Dammam I don’t receive my baggage, because my friend who’s didn’t show up his baggage was arrived to Dammam airport, and i’m the one who deserve to get his own baggage didn’t receive anything. I think you mixed up between our baggage, the tag on my bag has his name but actually it’s mine and his bag has my name but actually it’s for him, that’s why I received his bag in DMM airport and I didn’t get mine and i was so frustrated. Also here’s the baggage numbers: GF 175011 My baggage wasn’t received GF 175008 His baggage was received and he don’t deserve to receive it because he left the airport and didn’t show up the flight For now i need to get my baggage to DMM airport please or contact me in personal please +966559600495 or this email. Kind regards, Mohammed Sent from my iPhone
Voordelen: "The ground staff from the help desk was helpful enough"
Nadelen: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Nadelen: "It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers."
Nadelen: "Was a good experience"
Voordelen: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
Nadelen: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
Nadelen: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
Nadelen: "Food needs improvement"
Nadelen: "Need better food"
Voordelen: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Nadelen: "The travel was cancell for orbiz fail"
Voordelen: "The airplane was clean an good and the crew was nice"
Nadelen: "The food could be better."
Voordelen: "Friendly and helpful flight crew Good food Free movies to warch"
Voordelen: "The plane was super new and the flight was smooth and really great. The food was yummie."
Nadelen: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
Voordelen: "I got a business class upgrade and it was amazing!"
Voordelen: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Voordelen: "Food was pretty good"
Nadelen: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
Nadelen: "The men from the crew was not friendly at all"
Voordelen: "Service. Crew - the on board "chef" was particularly attentive."
Nadelen: "IFE very limited. Take a good book - or two. Old A330, but well maintained."
Voordelen: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
Nadelen: "IFE very limited, so take a good book!"
Voordelen: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Nadelen: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Voordelen: "Boarding was on time and the crew are very nice"
Nadelen: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Voordelen: "Boarding was easy and no delay in departure"
Nadelen: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Voordelen: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Nadelen: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Voordelen: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Nadelen: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
Nadelen: "There was some delay."
Voordelen: "Almost no wait time to get checked in"
Nadelen: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
Voordelen: "Speed of the boarding pass counters. And the price."
Nadelen: "The plane seats are really bad"
Voordelen: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Nadelen: "food was only curry and not very good... Movie selection was poor."
Voordelen: "لم يعجبني شي"
Nadelen: "اخر مره اسافر علي هذه الشركه"
Voordelen: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
Nadelen: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
Nadelen: "The Food Choices"
Voordelen: "Food and the crew"
Nadelen: "The air sucks in the flight"
Voordelen: "Food and Crew"
Nadelen: "seats not comfortable"
Voordelen: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
Nadelen: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
Voordelen: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Nadelen: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Voordelen: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Voordelen: "Overall good"
Voordelen: "The food is horrible."
Nadelen: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
Voordelen: "I really liked the crew treatment, they were polite and we well served by them ."
Nadelen: "The long queue infront Gulf air check in desk in the airport! People who came early that had to wait for a long time to have their boarding pass! I think increasing the number of employers in that area will be a great idea ."
Voordelen: "It looks there was a special enclosure for Indians. The passengers were made to board by ferryed by buses to board the plane by stairs. It was not easy by old people to climb along with hand bag."
Voordelen: "Short flight. Nice crew."
Nadelen: "Small economy vlass"