Vind goedkope vluchten vanuit Kameroen naar België

Voordelen: "Friendly crew, comfortable plane"
Nadelen: "Luggage lost, unhelpful Kigali Helpdesk. Johannesburg VERY helpful"

Voordelen: "Helpful friendly crew, reasonable ticket prices."
Nadelen: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."

Voordelen: "The two check in bags rule."
Nadelen: "Not applicable"

Voordelen: "I was happy to avail of Wifi in the sky."
Nadelen: "No entertainment! For an major international flight, one expects some seatback entertainment"

Voordelen: "New plane, fresh feel. Food is ok."
Nadelen: "Airline feels basic and no frills."

Voordelen: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Nadelen: "Entertainment was limited."

Voordelen: "Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport."
Nadelen: "Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy."

Voordelen: "The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great."

Nadelen: "No vegetarian option Bad boarding procedures, no one gets direction and it was very slow"

Nadelen: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"

Voordelen: "Rwanda Air is the best"
Nadelen: "Landing at Kigali was bit rough"

Voordelen: "Friendly service"

Voordelen: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Nadelen: "As I said, I liked everything. From the departure to the landing"

Voordelen: "The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again."

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "They respect the timing"
Nadelen: "The luggage escalator is not working and you have to carry it from one point to another..."

Voordelen: "That there were not many people on the second leg and that the plane was clean"
Nadelen: "The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed"

Voordelen: "Timeliness, Service, Cleanliness Comfort"

Voordelen: "The Airbus. The crew's simple commitment to excellent service"
Nadelen: "The unconventional check in closure 90mins to departure even when the plan arrived late"

Voordelen: "Good and clean planes, good service"
Nadelen: "We had couple of ours delay and not well communicated"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Voordelen: "Nice comfortable new planes."
Nadelen: "There wasn't much not to like."

Voordelen: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."

Voordelen: "What did you like? the attendants were very kind"

Voordelen: "Information during flight"
Nadelen: "No TV or programmes to entertain slong"

Voordelen: "on schedule. staff at counters and flight crew were courteous and professional."

Nadelen: "The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived."

Voordelen: "Everything was on time and comfortable. Will take the same flight again in the future."

Nadelen: "Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!"

Voordelen: "Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage."

Voordelen: "Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!"

Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"

Voordelen: "Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!"

Voordelen: "Rwanda air crew"
Nadelen: "Lagos international airport"

Voordelen: "The staff at the airports were friendly."
Nadelen: "After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels."

Voordelen: "Staff courteous and friendly"
Nadelen: "Some choices on menu do not do well by time of serving ie fish"

Voordelen: "Everything"
Nadelen: "Time management"

Voordelen: "Planes were great and flight crew excellent."

Voordelen: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Nadelen: "Nothing."

Voordelen: "The crew is nice"
Nadelen: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."

Nadelen: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"

Voordelen: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."

Voordelen: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Nadelen: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."

Voordelen: "Clean planes"
Nadelen: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"

Voordelen: "Nothing."
Nadelen: "This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me 'avoid Rwandaair and precision airlines - they are both airlines that do not follow any regulations, and not just operational, but safety as well.'"

Voordelen: "The flight times were perfect and the seats were comfortable."
Nadelen: "The food was just ok"

Voordelen: "Everything was excellent, service, cabin, food."
Nadelen: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"

Voordelen: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Nadelen: "Service & good landing"

Nadelen: "The arrival time was stated as 1:40pm but in reality it was a 1:10pm arrival so I had arranged my driver to collect at the wrong time and he wasn't there when I arrived."

Voordelen: "The service"
Nadelen: "The sandwich"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "Everything was great."

Voordelen: "Everything"

Voordelen: "The new aircraft is well put together and comfortable."
Nadelen: "Boarding and disembarking delays on both sides."

Voordelen: "Customer service was excellent and food was restaurant grade!"
Nadelen: "Nothing comes to my minds"

Nadelen: "Delay flight from Istanbul.."

Voordelen: "Everything."
Nadelen: "Nothing."

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Excellent service"
Nadelen: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"

Nadelen: "they lost one pc of luggage which is not good but otherwise we were hasppy"

Nadelen: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Good movie selection and food, crew were very friendly."
Nadelen: "I felt very cramped in my seat and it was hard to not slide out or to the side."

Voordelen: "Entertainment"
Nadelen: "Staff was less than friendly and seats were not very comfortable in coach."

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "The crew was nice and kind for the most part. The food was good although a bit small, but good flavor."
Nadelen: "The plane wasn't clean, the table/trays hadn't been cleaned. We had a 2 hour delay and no reason was given and waiting for food for a very long time in this case and it was already late in the day."

Voordelen: "The check in at Budapest was very helpful."

Nadelen: "Not enough movie varities."

Voordelen: "Clean plane; timely; good food"
Nadelen: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Feeding and taking good care of passeger by giving out naccessary information promptly . Thank you again."
Nadelen: "Nothing."

Voordelen: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Nadelen: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Voordelen: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Nadelen: "Seats were terrible!"

Voordelen: "N O T H I N G"

Nadelen: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."

Voordelen: "Number of times served and staff was excellent."
Nadelen: "Had one entree option. Take it or leave it is the only choice."

Nadelen: "Seats too close"

Nadelen: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."

Voordelen: "All good"

Voordelen: "Crew was professional, pleasant"

Nadelen: "It wasn't communicated beforehand to check in our baggage to electronics."

Voordelen: "Everything was good and smooth"
Nadelen: "When arriving to instabul. I had to go through security twice. Once to transfer to another gate which is fine and then right at the gate I had to go through security which was really weird. It made the flight delay thank god because I thought the plane would leave because the line was long and super slow"

Voordelen: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Nadelen: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all. Seats had lesser room."

Voordelen: "Everything was great! Flight iand boarding was on time and the service provided by crew was simply the best. I enjoyed the entire flight."

Voordelen: "Friendly crew. Good food."

Voordelen: "Crews were very nice helpful"
Nadelen: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."

Voordelen: "The flight was empty so got 3 seats to myself"
Nadelen: "Vegetarian meals were not good. Its a 13 and half hour leg and when in the middle of that long journey when asked for a snack, the crew was not aware of the options that were listed on their very own menu. They ended up telling me that they must have run out of one of the options listed in the menu which they were not aware even existed 2 minutes ago."

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "Fantastic"

Voordelen: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Nadelen: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."

Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Voordelen: "Wonderful service and amazing food."
Nadelen: "Beds weren't flat on business class. My feet were hanging all the trip."

Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Voordelen: "Crew was efficient"
Nadelen: "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."

Voordelen: "L’équipage est souriant"
Nadelen: "Les plats aurait pu être plus consistants !"

Voordelen: "Feel like reacist Company"
Nadelen: "I didnt like the treatment of the crew."

Voordelen: "Ras"
Nadelen: "Le divertissement"

Voordelen: "El entretenimiento"
Nadelen: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Nadelen: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Voordelen: "The crew was astounding"

Nadelen: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Voordelen: "The crew was great"
Nadelen: "1-2 +cms leg space"

Nadelen: "Advertised October Pink products but did not have them for breast cancer support"

Nadelen: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Voordelen: "Polite and friendly service"
Nadelen: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Voordelen: "Quick boarding, comfortable seating. Great food!"
Nadelen: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Voordelen: "Le personnel de bord et le service délivré sur un vol national"

Nadelen: "Plusieurs heures de retard !!!"

Voordelen: "Rien"
Nadelen: "L’embarquement à Orly Pas de retard à Orly"

Voordelen: "Le personnel de bord: pro et charmant."
Nadelen: "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."

Nadelen: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Nadelen: "Ne pas avoir du retard pour le décollage"

Nadelen: "Check in limit pas clair sur le billet, donc vol manqué!"

Nadelen: "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Voordelen: "Arrived on time."
Nadelen: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Voordelen: "J’ étais encore pour mon retour d’Atlanta a côté des toilettes et déranger toute la nuit par la chasse d’ea Et la lumière. Le petit déjeuner n’est pas bon je trouve..."
Nadelen: "Étant donné le gâchis sur les plateaux du breakfast on devait avoir le choix."

Voordelen: "Efficacité de l’embarquement, staff sympa"
Nadelen: "Retard au départ"

Voordelen: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Voordelen: "Accueil à bord agréable."
Nadelen: "Gestion des bagages (perte de ma valise)."

Voordelen: "Red wine was excellent"
Nadelen: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Voordelen: "Le siège était parfait et le divertissement aussi"
Nadelen: "Ma valise est arrivé cassée"

Voordelen: "cbvghjkl;"
Nadelen: "mmmm"

Voordelen: "Crew and food were great."
Nadelen: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Voordelen: "srfghj"
Nadelen: "fghjkl"

Nadelen: "Un peu plus d'espace entre les sièges."

Voordelen: "Fantastic Crew!"
Nadelen: "Seats are comfortable but tight."

Voordelen: "Crew was very nice and the food was excellent"

Voordelen: "DIY snack area"
Nadelen: "Food and seating"

Voordelen: "I require très aimable. Super pilote."

Voordelen: "On time, staff was nice."
Nadelen: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Voordelen: "Food and entertainment was awesome"
Nadelen: "It's awfull to sleep. Very unconfortable."

Voordelen: "Good food and service"

Nadelen: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Nadelen: "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."

Voordelen: "Bon équipage"
Nadelen: "Nourriture moyenne"

Voordelen: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Nadelen: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Voordelen: "Personnels agréables et disponibles. Bonne information quant au retard."
Nadelen: "Embarquement et contrôle de bagages très mal indiqué (pas dans le hall indiqué)"

Voordelen: "L’attention de l’équipage à mon égard ++++"

Voordelen: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Nadelen: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Nadelen: "Flight was delayed by 1h30min, so we arrived very late"

Nadelen: "Leg space."

Voordelen: "Food has improved a lot on business class. Meals are more creative."
Nadelen: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Nadelen: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Voordelen: "Seat had power supply. Also had own screen"
Nadelen: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."

Voordelen: "Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever."
Nadelen: "Better customer service"

Voordelen: "Yes, very clean ,respectable and helpful."
Nadelen: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."

Voordelen: "Being direct flight"
Nadelen: "Food, seats"

Voordelen: "All were as per timing . Professional attitudes."
Nadelen: "A long flight but no LCD screen for entertainment."

Voordelen: "I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great."
Nadelen: "I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times."

Voordelen: "The crew."
Nadelen: "Terrible business class."

Voordelen: "Seat very comfortable and service was excellent"
Nadelen: "The quality of the sound and image of the movie was not good"

Voordelen: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Nadelen: "Not charger ports, or entertainment of any kind."

Voordelen: "The flight was on time, the crew was fine"
Nadelen: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."

Voordelen: "In flight entertainment and lunch served. Special accommodations made for our child."
Nadelen: "Nothing...a wonderful experience!"

Nadelen: "The flight arrived late 1.30 hours, so I miss the domestic flight."

Voordelen: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Nadelen: "Entertainment programs was so poor .."

Nadelen: "Bathroom could have been much cleaner."

Voordelen: "Great flying experience"

Nadelen: "Shorter flights and no delay"

Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"

Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Voordelen: "The food was okay"
Nadelen: "The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon."

Voordelen: "Crews was excellent"

Nadelen: "The boarding time was delayed. The boarding process could have be more streamlined."

Voordelen: "they were friendly and amazing"

Voordelen: "Food was good."
Nadelen: "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."

Nadelen: "Delayed 16 hours and counting. 300 passengers brought to a hotel and given little to no information. Only 2 egyptair staff members for all 300+ passengers."

Voordelen: "There were bedbugs on my seat"
Nadelen: "Higiene"

Voordelen: "Everything. Fantastic lunch. Wonderful crew."
Nadelen: "Nothing. Great service!"

Nadelen: "Food"

Voordelen: "They were timely."
Nadelen: "Poor entertainment, small seats, not enough food or drinks."

Voordelen: "It was ok"
Nadelen: "It was ok"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Voordelen: "Crew very nice and helpful , boarding also"
Nadelen: "No entertainment in aircraft or mobile chargers"

Nadelen: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"

Voordelen: "Comfortable flight, good food"
Nadelen: "Delays in boarding, unorganized, some grumpy staff"

Nadelen: "Worst experience ever . Haven’t got the flight"

Voordelen: "Good seats reasonable service and chk in was easy , food is excellent."
Nadelen: "Very noisy ."

Nadelen: "Everything is bad, food is horrible, tea is cold, AC is not cold and not serving even water for 2 hours since the take off. When arrived we got transported to terminal in old bus after waiting long time for the bus to return from taking the first patch of passengers."

Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Nadelen: "Check in employee playing games on his phone instead of talking to me"

Voordelen: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
Nadelen: "More garbage pickup needed- computer screens were dirty from previous flight use"

Nadelen: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."

Nadelen: "Flight attendant not asking what i'd want like everyone else. Because i look different?!"

Nadelen: "Middle chairs is very narrow"

Voordelen: "Boarding and take off are on time. Landing was super."
Nadelen: "Not applicable."

Nadelen: "Close flight without care of me and they charge me extra fee to get a new booking"

Voordelen: "Provided lunch on an 1.5 hr flight! I thought that was awesome."
Nadelen: "No complaints!"

Voordelen: "Great professional and fast"
Nadelen: "Couldnt take my camera in the hand bag which is unreasonable."

Nadelen: "Sat on hot plane Cairo to Amsterdam waiting for take off"

Voordelen: "The boarding time was exact , the flight was relaxing, staff was professional It was really a five stars."

Voordelen: "Driving"
Nadelen: "First safety"

Voordelen: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"

Voordelen: "Crew. Comfort."
Nadelen: "reduce baggage charges."

Voordelen: "The crew whas perfect, the seats comforted and the food whas good."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "Crew was good"
Nadelen: "Arrived one hour late."

Voordelen: "Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet."
Nadelen: "We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle."

Nadelen: "Food must be better"

Nadelen: "Addis Ababa is chaos and not clean."

Voordelen: "seat not comfortable"
Nadelen: "more drinks along the way"

Voordelen: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."

Voordelen: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Nadelen: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Voordelen: "Land crew attention was polite and nice"
Nadelen: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"

Voordelen: "flight was on time"
Nadelen: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."

Voordelen: "The food was good, seats were quite comfortable and the crew was awesome"
Nadelen: "The entertainment was not that great"

Voordelen: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Nadelen: "Crew didn't go out of their way to serve...they did their job capably, but no more."

Nadelen: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"

Voordelen: "nothing"
Nadelen: "stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby"

Voordelen: "Flight and crew"
Nadelen: "Food and inflight entertainment"

Nadelen: "Nothing"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "Everything was great."
Nadelen: "Nothing"

Nadelen: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Nice crew"
Nadelen: "Aircraft and business seat just medium Food quite as fast-food service"

Voordelen: "Service, the entertainment selection, just everything seemed perfect"

Voordelen: "Was on time"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "Everything"
Nadelen: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."

Nadelen: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"

Voordelen: "Overall it was good flying experience. They upgraded me to an exit row for free when I checked in and asked, which was nice. We had a blanket, pillow, and toothbrush kit on our seats. They fed us and had in flight entertainment. This was a 10 hour flight, so its so important to get these types of amenities. I flew a different airline to my destination, and they didn't feed us at all! It was terrible! Ethiopian was much better!"
Nadelen: "The food wasn't very good (but most airline food isn't), the flight attendants didn't seem to be working much of the flight, just hanging out with each other (I was seated near them), and I really wish there was more room to get up, move around, and stand. On a 10 hour flight you can't sit the whole time. Wish the seats were a little wider, especially for such long flights."

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "Personnel were good. Food on ET is always great."
Nadelen: "Technical problem caused massive disruption in flight for all. Missed connections and forced unpaid for overnight in Addis. Truly terrible experience"

Nadelen: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."

Nadelen: "Food horrible. Poor infrequent service, cramped seating, poor movie selection"

Nadelen: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."

Nadelen: "My phone was stolen on airport premises"

Voordelen: "service very friendly"
Nadelen: "nothing"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Sleeping most of the way"

Voordelen: "Extra comfort and quiet in business class worth cost"

Voordelen: "you r best of the best"
Nadelen: "stoping in irland only"

Voordelen: "NOTHING!"
Nadelen: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Nadelen: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."

Voordelen: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."

Voordelen: "The take was very smooth."
Nadelen: "The seats did not recline & I had a back problem"