Le personnel l’accueil parfait
L’accueil le personnel a recommandé
I was assaulted by another passenger in the flight..the crew didn’t help me at all..and on top of tht they canceled my ticket..and didn’t refund my ticket as well..I reported kayak abt the incident..they kept playing games for 20 days..telling me they applied for refund but nvr issued any refund until I disputed the charges with my credit card company..after tht they were offering me tiny refund tht would not cover my ticket..kept me d run around..zero customer service..bunch of liers..I’m a repeat customer with kayak n I was still treated like shit..I’m so disappointed n pissed of with kayak..I will recommend all my friends n family to not trust kayak..the customer service guy who dealt with my situation..his name is Baldwin..this stupid guy needs to be fired..he don’t knw wat he is doing..total idiot..
Un voyage adoré, condor, service agréable au bords,
Emirates airlines does not inform there passengers of the required documents even at there counter in the start of the trip tell they don’t allow you to take your flight to the final destination. After that they say it’s not there Problem and you have to sort it out. Emirates is one of the worst airlines you can travel with.
My flight got cancelled several times, I booked my flight through Fly. us, that was throughly KAYAK engine, I regret my decision to do that, because fly. Us has horrible service no communication what do ever, I contacted them, called them several time but no response so far, I called airline they said they will refund to fly. Us if they request but after 1 week and half no response from them. Please only use direct airline sites during COVID times because flight cancellations is very common during COVID time, so that you guys can avoid trouble of middle man.
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "Flight duration, lay over and timings were convenient for us."
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "personnel et atterissage parfait"
Nadelen: "Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks"
Voordelen: "The crew in this sector is ALWAYS rude, and the food is substandard."
Nadelen: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Voordelen: "The crew was helpful. Flights were on time."
Nadelen: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Food is good."
Nadelen: "Seats could have worked well. Infotainment could be better"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Crew was good. Food was good."
Nadelen: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "The flight was on time and the crew was nice."
Nadelen: "The entertainment options and food were outdated and very much unpleasant."
Voordelen: "Service et confort"
Voordelen: "On time boarding . Crew was helpful"
Nadelen: "Food was not satisfactory"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Voordelen: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
Nadelen: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Service and food"
Nadelen: "Boarding for business class took a long time and was very out of order"
Voordelen: "All good"
Nadelen: "All good"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "Great crew and comfortable seats"
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
I’m not sure why I was only allowed one suitcase per passenger on the way to Karachi Pakistan. On the way back they allowed me to have two suitcase per passenger. This cause me a lot of issues because I was planning to take some valuables for my parents and I was not able to because I was only allowed one suitcase per person. They should allow tooth suitcase on each way. Also I have to purchase suitcase in a different country than my original destination
Seats weren’t clean. Screens need to wiped correctly.
Voordelen: "Nothing was good as they cancelled the flight and ruined the trip"
Nadelen: "A solid schedule would be nice but they cancelled the flight"
Voordelen: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Nadelen: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Voordelen: "Train the stuff Better food"
Nadelen: "Needs more improvement"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Every things was great ."
Nadelen: "Boarding, restroom,"
Voordelen: "Seats were comfortable but space was narrow"
Nadelen: "Please give space between front and back seats"
Voordelen: "The airplane trip was ok"
Nadelen: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Nadelen: "stock the fridge"
Nadelen: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Voordelen: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Nadelen: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Nadelen: "better food"
Voordelen: "Plane design was nice"
Nadelen: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Helpful,courteous and efficient"
Nadelen: "Wifi was hard to connect"
Voordelen: "Food was good"
Nadelen: "The flight took off late more than an hour"
Voordelen: "The food"
Nadelen: "No tv monitors or any entertainment"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "Peu de nouveaux films"
Voordelen: "Very polite and friendly crew. Very helpful."
Nadelen: "Did not have the duty free item I wanted in stock"
Voordelen: "Polite crew, food was pretty good."
Nadelen: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Voordelen: "Business class seats were comfortable."
Nadelen: "No WiFi, Poor list of shows"
Nadelen: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Voordelen: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Nadelen: "Additional toilet may be considered"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Nadelen: "Food and service and crew"
Voordelen: "Flight schedule in time."
Voordelen: "very courteous flight crew"
Voordelen: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Nadelen: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"
Voordelen: "The planes were nice and the crew was nice."
Nadelen: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Thanks for good service"
Nadelen: "Everything was good service food entertainment"
Voordelen: "All of it was great!"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
Too much security checks, front desk or Turkish airlines at Pakistan karachi airport are horrible!!! They will try to rip you off!! Take out money from you!!
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Not Worth for business class price .
Nadelen: "Très bien à heure un avions trop propre"
Nadelen: "It was very hot inside the plane"
Voordelen: "Crew was amazing and flight was comfortable"
Nadelen: "Great flight"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "As always, Turkish Airlines takes care of their customers with the best service."
Nadelen: "Seats could have been a little better."
Voordelen: "Timelines of flight and courtesy of staff"
Nadelen: "Less waiting at Istanbul airport for next flight"
Voordelen: "comfortable seat, friendly staff"
Nadelen: "The flight was 2 hours late from Karachi to Turkey and again 2 hours late from Turkey to Houston.The plane was super crowded, the seat was very uncomfortable. Turkish airlines need to reduce their ticket prices because they provide poor services to their passengers."
Voordelen: "Better seats clean bathroom"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "They take great care of their customers"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Nadelen: "Security and boarding gate at Chicago. Too much repeatation of travel documents. Lines were not evenly managed. Some lines weee extremely slow and was quite fast. Manual check was too detailed"
Nadelen: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "Friendly crew, entertainment system"
Nadelen: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Nadelen: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "The meals and in flight entertainment."
Nadelen: "I needed more leg room. I felt squeezed"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Nadelen: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Voordelen: "we ware attisefy for are first time in bisness clas"
Nadelen: "Coffee ahould have been served sometime before landing and not in the middle of the flight when everyone was asleep. Entertainement options were practically zero"
Food quality really need to be improved
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
Il y avait peu de films et d’entertzinment disponible en anglais. J’aurais voulu avoir plus de choix.
Voordelen: "Loaded passengers quickly with so many issues at the airport"
Nadelen: "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."
Voordelen: "The ground staff from the help desk was helpful enough"
Nadelen: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
Nadelen: "Good food. And not crowded passenger in the bus going to the plane"
Voordelen: "Once we were in the air (see below), everything was very good."
Nadelen: "Poor organisation at the airport (maybe notGulfAir's fault). Flight slightly delayed. Gate changed at last minute, board said "Boarding now", but we then waited something like 30 minutes at the new gate to actually start boarding."
Voordelen: "The crew were really nice"
Nadelen: "Entertainment is very limited."
Voordelen: "Crew was very nice in business. Very helpful and catering to every need."
Nadelen: "The entertainment. Hollywood movies were not working."
Nadelen: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
Voordelen: "Wheel service was excellent"
Voordelen: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Voordelen: "The crew was nice and kind."
Nadelen: "The seats, as always."
Nadelen: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
Nadelen: "Boarding took too long"
Nadelen: "There is no Priority for business class"
Voordelen: "Wonderful crew - flight good"
Nadelen: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
Voordelen: "Food was pretty good"
Nadelen: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
Nadelen: "Boarding, crew, seating, bus gate"
Voordelen: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
Nadelen: "Bahrain airport,"
Voordelen: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
Nadelen: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
Voordelen: "Excellent experience overall."
Nadelen: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
Voordelen: "The crew are amazing and very needful if asked"
Nadelen: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
Voordelen: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Nadelen: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
Voordelen: "The crew was efficient and anxious to please. The flight was on time."
Nadelen: "Boarding by bus is always unpleasant."
Nadelen: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
Voordelen: "Bording was ok."
Nadelen: "Too much security checks"
Voordelen: "Everyone was professional and helpful"
Nadelen: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
Voordelen: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
Nadelen: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
Nadelen: "The Food choices"
Voordelen: "Food and the crew"
Nadelen: "The air sucks in the flight"
Voordelen: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
Nadelen: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
Voordelen: "Gap between both flights was tight.But very helpful ground crew & flight crew"
Nadelen: "The journey was too short to give any proper rating"
Voordelen: "Every thing"
Voordelen: "Quick and efficient"
Nadelen: "Too short of a flight for much to evaluate"
Voordelen: "Flight delayed and no info given while waiting at the gate"
Nadelen: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Voordelen: "Crew and seats"
Nadelen: "Boarding delayed 1 hour and 1/2"
Voordelen: "being on time"
Voordelen: "The food is horrible."
Voordelen: "Being able to watch new releases. The food was good."
Nadelen: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
Voordelen: "Service in the plane"
Nadelen: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
Voordelen: "Flight got delay from 1750 boarding to 2025 boarding... gate got moved twice."
Nadelen: "The flight delays from Manama to Doha and Manama to Manila."
Nadelen: "I cancelled the trip and they did not return any of my money and also they charge me extra 20 BD ? What a bad airline"
Voordelen: "Great all around very impressed with the crew!"
Nadelen: "Gulf air washed their hands off us. Shame on you Gulf Air. I will die before I ever book a flight on Gulf Air again in my life."
Voordelen: "It was as expected satisfed"
Voordelen: "The Crew was amazing!"
Nadelen: "The boarding was late!"
Voordelen: "The crew was very good."
Nadelen: "Food needs to be improved. More space near washrooms and for moving around in long flights should be provided."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!"
Nadelen: "Your crew all need customer service and etiquette training. ASAP!"
Nadelen: "On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable."
Nadelen: "Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Nadelen: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Nadelen: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "The crew"
Nadelen: "Having to wait 5-6 hours due to missed flight back to NY"
Voordelen: "Did not submit my meal choice in time but got the meal of my choice anyway."
Voordelen: "Crew friendliness"
Voordelen: "Passengers were not clean and sweating"
Voordelen: "The crew"
Nadelen: "The food and cabin confort"
Voordelen: "Flight was smooth and quite roomy with seats; good and constant maintenance of toilets. Excellent and thoughtful e-entertainment"
Nadelen: "Flight attendants could be more friendly and attentive; seat and food sanitation could be improved more."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Nadelen: "Small seats-space limited."
Voordelen: "In flight entertainment"
Nadelen: "Air con"
Voordelen: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Nadelen: "The screen /server didn't work, but it was exceptional in experience."
Nadelen: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Nadelen: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Nadelen: "Old plane, old movie lineup, tight seating, overcrowded"
Voordelen: "Immigration was done at Abu Dabhi"
Nadelen: "Not much selection on seating 48hr ahead. Getting off the plane for handy cap people was difficult. Not enough leg room for 6ft people."
Nadelen: "I couldn't chose the Hindu meal when I booked ticket from Kayak and I had to suffer my entire journey not having food"
Voordelen: "All the crew was grate very kind they help every one on the plain"
Nadelen: "the food was not to good i do not like it you need batter kinds"
Nadelen: "After I had run from one end of the airport to the other to go through customs and catch my connecting flight and boarded with 15 minutes to spare, I was pulled off by one of your officials and was not given a reason as to why. The flight attendants were talking about sweeping any areas of the plane that I had been in. It was when we had almost reached customs that I was informed that another passenger who was stuck in Customs had mentioned my name and that is why I was pulled off. So, I was treated like a criminal and questioned and threatened by the customs official who went and searched my belongings to see if I'm lying about what I brought with me. They then tried to get me to fly with the other passenger just because we knew each other, even though I clearly and repeatedly told them I am not traveling with that person. I suppose this isn't all Etihad's fault, but if you are pulling passengers off of your plane, don't ignore their questions and treat them like criminals. Also, when I got back on, the filght attendants were unsympathetic about my situation and smiled it off. It ruined my whole flying experience. Also, the buttons to adjust A/C and call flight attendants was really high up and hard to reach for a petite woman."
Voordelen: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Nadelen: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Nadelen: "The cupcake served was eaten by some animal before opening. Have lodged complaint and may send them video."
Voordelen: "Air staff was good. Automatic window dimmers. Electronics."
Nadelen: "Food was sub par. Layovers were long. Abu Dhabi terminal was not good, bathrooms there were few, far and dirty."
Voordelen: "Enjoyable,normal everything"
Nadelen: "Tight seats"
Voordelen: "Improve your food standard"
Nadelen: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Nadelen: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
Voordelen: "I like their perfect schedule. Their crew members are also very helpful."
Nadelen: "The first main meal was the same as in the flight from kolkata to abu dhabi. I don't get non veg option. I got very bad smell from my next passenger."
Nadelen: "They didnt provide me Accomodation with the fact that I had more than 12 hours transit"
Voordelen: "The service was good but sleepers not as good as other airlines. Another tight. And the entertainment offering is not very good. Movies TV etc"
Nadelen: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."
Voordelen: "The crew were friendly and helpful. The airplane was spacious."
Nadelen: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
Voordelen: "First time on Etihad. Would definitely fly them again if possible"
Nadelen: "They served me wrong food, I ordered veg but when I opened it was non veg lol"
Voordelen: "Bussiness class was excellent."