There was an aircraft change (which caused an uncomfortable flight) in the last hour and was not given an option in advance to switch flights.
Voordelen: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Nadelen: "The food could have been better! I didn't like it at all!!"
Voordelen: "Everything about the trip was great excellent customer experience"
Nadelen: "If I got to sit in first class coz the plane was so empty haha"
Voordelen: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Nadelen: "I like it the way it is. Keep doing the good job."
Voordelen: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Nadelen: "Honestly, this trip worked very fine. I do not have additional recommendations."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Tripulación muy atenta"
Voordelen: "The seats were comfortable. The entertainment system was wonderful."
Nadelen: "The crew was disorganized."
Voordelen: "Nothing to like on that flight."
Nadelen: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Nadelen: "It was outstanding service !!!"
Voordelen: "Great food and service. I like the short layover / transit time."
Nadelen: "Multiple security from Doha to Chicago. One should be sufficient."
Voordelen: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Nadelen: "Providing better food and movie"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "The aircraft delayed taking off from Doha to Dallas"
Nadelen: "Delays twice which cost me lots of stress and taxi $"
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Crew were helpful"
Nadelen: "Luggage didn't make it onto flight, from transfer flight"
Voordelen: "Flight was on time, touch down smooth"
Nadelen: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Voordelen: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Nadelen: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Delighteful experience"
Nadelen: "Better guidance at transit stop"
Voordelen: "The service was super and the food was delicious even the seats are very comfortable"
Nadelen: "Everything was super"
Voordelen: "Flight was fine"
Nadelen: "Did not serve vegetarian food even after repeated requests"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Aircraft was very nice and comfortable. Flight crew as friendly."
Voordelen: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Nadelen: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Voordelen: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Nadelen: "None to rant about."
Nadelen: "Peu de nouveaux films"
Nadelen: "Movies are always the same"
Voordelen: "price, comfort, food"
Nadelen: "arrived late, causing connection stress"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Nadelen: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."
Voordelen: "Good service!! Good food!! Great staff!!"
Voordelen: "service, food and cleanness"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "The flight attendants are always friendly and helpful"
Voordelen: "Food, seat OK, crew excellent"
Nadelen: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Voordelen: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Nadelen: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
A321 is a small aircraft so I think the crew did there best from the point where I was sitting!
Voordelen: "Every thing great thank you"
Nadelen: "The flight info on the screen has to be much better"
Voordelen: "Friendly crew and smiling"
Nadelen: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Voordelen: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Voordelen: "The crew were very good. The flight was comfortable. The food was good."
Nadelen: "The landing was a little bit rough. It would have been nice if the captain warns the passengers that there is some turbulence. So we know what to expect."
Voordelen: "Excellent equipage et service a bord. Rien n'a manqué. Un vol de nuit est plus difficile a gérer entre les passagers qui veulent dormir et ceux qui veulent manger."
Nadelen: "Le queuing au gate avant l'embarquement doit être mieux organisé et managé. Les gens manquent de respect envers les autres."
Voordelen: "Food on short flight."
Nadelen: "Can't think of any"
Voordelen: "I don’t like any thing"
Nadelen: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Nadelen: "On avais 240 kg, mais il voulait pas qu’on mettent que 220kg. On était 8 et chacun 30kg. Pas d’organisation de la file d’attente. Tout le monde passe devant nous. Pas d’ecouteur sur l’avion."
Nadelen: "Flight was later Seats are not comfortable"
Voordelen: "The upgrade was a nice surprise"
Nadelen: "But the"lay flat" seats are not at all comfortable..."
Voordelen: "Très bon repas, la qualité des avions est bonnes A330 et A320, les divertissements sont correctes"
Nadelen: "Escale très courte à Beyrouth, nous avons dû corrrir pour obtenir notre correspondance !"
Voordelen: "the flight was very good and the food was delicious and i enjoy the flight very much thank you"
Nadelen: "No special lane for business class"
Voordelen: "Crew very attentive to passenger needs"
Voordelen: "Time and duration of flight"
Nadelen: "Price of ticket"
Nadelen: "some flight attendants weren't professional. They argued with each other in front of us"
Nadelen: "the entertainment is limited"
Voordelen: "Great flight!"
Nadelen: "The hostess when she speaks on the mic for us to hear. The voice in our headphones is extremely high"
Voordelen: "The crew were great"
Nadelen: "I am a disabled passenger. Lack of care from check in desk. Requested seating not given despite fact was first to check in allocated seating in last row meaning had to walk full length of plane with my crutches when there were seats available closer to the door."
Nadelen: "Extra security measures, no laptops or tablets or power banks Few movies"
Nadelen: "Boarding time was late."
Nadelen: "No charger plug"
Voordelen: "I like kayak App it's your Suport when you need help"
Nadelen: "Easy flight good service"
Nadelen: "Coming back at night the business seats were terrible"
Nadelen: "Long lay over before Beirut flight"
Nadelen: "FROM ALL THE PLANE'S PASSENGERS ONLY MY LUGGAGE DIDN'T ARRIVE ! AND IT IS A DUFFEL BAG VERY VERY DISAPPOINTED. NO RELAY IT WAS A DIRECT FLIGHT"
Voordelen: "It was a great flight"
Nadelen: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Nadelen: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Nadelen: "I had a problem with my business class chair.. it was stuck... and same for the tv later than ..."
Voordelen: "The crew was very nice"
Nadelen: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Voordelen: "good service"
Nadelen: "plane was very late"
Voordelen: "Too noisy with too many crying children"
Voordelen: "Timing and departure earlier as boarding was completed."
Nadelen: "At the boarding, Cabin Crew Supervisor made a comment while i was looking on the aircraft tag. No need, I'm not a kid and it's my right to look at it."
Voordelen: "I like the airline and the crew generally. They are very professional and try to be as efficient as.possible with is"
Nadelen: "All the food they offer has fish or meat in it. Even the salad. I understand that a vegetarian option should be requested in advance but those often end up being steamed vegetables. I am fine skipping the main course but can the food around including the salad not have fish in it."
Voordelen: "It was amazing best flights with MEA"
Voordelen: "Generally was good sure can be better☺"
Nadelen: "Food was middle no bad no good"
Voordelen: "Best service, comfortable and pretty crew"
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
The cabin was freezing cold and they couldn’t raise the temperature. It was in business class. It was the worst flight I’ve ever had.. after paying for thousands of dollars for the business class!!!!
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "On time, check in staff was friendly and helpful"
Nadelen: "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"
Voordelen: "It was ontime"
Nadelen: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"
Nadelen: "Need spacious aircrafts for such a long flight.."
Voordelen: "my flight never happened I am still sitting here waiting over 24hours later..."
Voordelen: "Crew was very nice and accommodating."
Nadelen: "One piece of our luggage did not arrive on time."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Food and service in business class were splendid."
Nadelen: "Absolutely nothing!"
Voordelen: "The crew were all very nice and the food was good."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "The service was nice and courteous"
Nadelen: "The seats were extremely uncomfortable.I have traveled business class in other airlines for same price and their comfort level surpasses Turkish airlines by a huge margin."
Voordelen: "The food was excellent and the crew was super efficient."
Nadelen: "Tight bathroom and no leg room."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Voordelen: "Noise cancelling headphones make the long flight a lot more bearable and relaxing. I like HOW they build the menu even though i have allergiee ane cannot eat everything. Crew all had good attitudes which is nice."
Nadelen: "Late to board, slight cluster due to that. Being on time with connecting flights is apparently too ambitious."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Food good, good service"
Nadelen: "Change of flight at lstanbol.no help to carry hand bags especially for seniors."
Voordelen: "we made it safe everyone was nice things went smoothly"
Nadelen: "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"
Voordelen: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"
Voordelen: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Nadelen: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
Boarded process could have been better. Overall excellent flight.
Petit avion, rien ne marchait, pas de télé, pas de wifi, tout en panne. Pas de compensation, auraient pu nous offrir quelque chose pour compenser, comme un sandwich ou un boisson gratuite. Très decu6
Voyage de san Francisco vers Honolulu à été mauvais. Petit avion pas de films (tous les écrans étaient en panne), pas de wifi. Il ne nous ont pas compensé, ils auraient pu nous offrir un sandwich ou une boisson gratuite.
Lufthansa keeps dropping quality of service. The food is just awful and I noticed other passengers also skipped the meals. They used Boeings before now just Airbus that feel old and are as comfortable as a bus. However Lufthansa seem to be the cheapest option so I should not complain.
nous avons dû voyager par AIr France une journée plus tard le 26 juin 2022 vers 15h25. Lufthansa n'a offert aucune commodité en plus d'avoir perdu u de nos bagages
Le pilote a été super le service aux clients. Aucune information pour aider les passagers en correspondance. nous avons ratés notre vol vers Paris
La boufe et l’équipage très cool seulement il fallait payer une petite bouteille de vin à 7 euros
Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures
Les membres d’équipage ont été attentifs. La qualité de repas- à améliorer
Transit à Frankfort : horrible !
J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.
Le fait de refuser de servir un deuxième verre de vin sous prétexte d’effectifs réduits à cause de la pandémie, Servir de l’eau ou du vin ce ´n’est pas plus difficile ! Aucun choix de repas et une bouillie trop cuite qu’ils osent appeler pasta. Personnel de bord particulièrement expéditif et antipathique. Le pire long courrier de ma vie.
Nadelen: "Racists bastards!"
Voordelen: "Safety of aircraft"
Nadelen: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Voordelen: "got exit seat"
Voordelen: "Very smooth flight. Everything was perfect."
Nadelen: "More space on economy for long flights."
Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"
Voordelen: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Nadelen: "Paying more attention to bags transportation between plains"
Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"
Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Nadelen: "All went well!"
Voordelen: "Ben... Je cherche encore"
Voordelen: "Organized, clean"
Nadelen: "Kinder crew, better headphones"
Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Voordelen: "Le service"
Nadelen: "La nourriture, le retard"
Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."
Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"
Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Voordelen: "I just loved the friendliness of the crew. Way to go Lufthansa"
Nadelen: "Not sure about the seats but they could use some cushion."
Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"
Voordelen: "Mauvaise information"
Voordelen: "What more can you expect for economy travel?"
Nadelen: "Cramped seats"
Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"
Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"
Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"
Nadelen: "les retards"
Nadelen: "Le vol est largement en retard !!!!!"
Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Nadelen: "Les informations à bord etaient incompréhensibles"
Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Voordelen: "Same as above."
Voordelen: "Plane was clean and a little more roomy than most long distance flights."
Nadelen: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."
Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."
Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Voordelen: "Flight, crew, arrival were good"
Nadelen: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!
They canceled our flights that went on anyway.
Le repas est très ordinaire. Le reste c’est très bien!
Nadelen: "Klm is the best, even on a 40min they served small breakfast."
Nadelen: "It's KLM. What else do you need to know."
Voordelen: "Services is good ."
Nadelen: "Food can be better"
Nadelen: "When its rain we shouldn’t walk to the air plain"
Nadelen: "All of the less than good, obvious!"
Voordelen: "Fast boarding"
Nadelen: "Slow in refuelling, got us delayed for 40-"
Voordelen: "Great crew."
Nadelen: "Ran out of business class meal. Substituted a Econ class."
Nadelen: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Voordelen: "Customer care was super supportive"
Nadelen: "Inflight sandwiches"
Nadelen: "Crew members in Amsterdam were very rude and disrespectful"
Nadelen: "Not being 1 hour late"
Voordelen: "Crew were great"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "The flight crew was so friendly and the food was really good."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Nadelen: "The flight was cancelled and had to be rerouted on United Airlines."
Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."
Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Voordelen: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Flight crew very nice"
Nadelen: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Voordelen: "Time and Good clean place.. in This case airpöane.."
Nadelen: "It was not entreteiment st all"
Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Voordelen: "Comfort was better than on the previous Dash-8. Food was OK."
Nadelen: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."
Nadelen: "Flight was cancelled."
Nadelen: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."
Nadelen: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Nadelen: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Voordelen: "I got some rest"
Nadelen: "unable to charge my phone or watch movies"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"