A321 is a small aircraft so I think the crew did there best from the point where I was sitting!
Voordelen: "Every thing great thank you"
Nadelen: "The flight info on the screen has to be much better"
Voordelen: "Friendly crew and smiling"
Nadelen: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Voordelen: "Flight overbooked, no online check in and your seat is randomly assigned. Flights with crying kids, no ear plugs available."
Voordelen: "The organisation"
Nadelen: "Very old movies and no alcohol were offered at all !!!"
Voordelen: "The crew were very good. The flight was comfortable. The food was good."
Nadelen: "The landing was a little bit rough. It would have been nice if the captain warns the passengers that there is some turbulence. So we know what to expect."
Voordelen: "Excellent equipage et service a bord. Rien n'a manqué. Un vol de nuit est plus difficile a gérer entre les passagers qui veulent dormir et ceux qui veulent manger."
Nadelen: "Le queuing au gate avant l'embarquement doit être mieux organisé et managé. Les gens manquent de respect envers les autres."
Voordelen: "Food on short flight."
Nadelen: "Can't think of any"
Voordelen: "I don’t like any thing"
Nadelen: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Nadelen: "On avais 240 kg, mais il voulait pas qu’on mettent que 220kg. On était 8 et chacun 30kg. Pas d’organisation de la file d’attente. Tout le monde passe devant nous. Pas d’ecouteur sur l’avion."
Nadelen: "Flight was later Seats are not comfortable"
Voordelen: "The upgrade was a nice surprise"
Nadelen: "But the"lay flat" seats are not at all comfortable..."
Voordelen: "Très bon repas, la qualité des avions est bonnes A330 et A320, les divertissements sont correctes"
Nadelen: "Escale très courte à Beyrouth, nous avons dû corrrir pour obtenir notre correspondance !"
Voordelen: "the flight was very good and the food was delicious and i enjoy the flight very much thank you"
Nadelen: "No special lane for business class"
Voordelen: "Time and duration of flight"
Nadelen: "Price of ticket"
Nadelen: "some flight attendants weren't professional. They argued with each other in front of us"
Nadelen: "the entertainment is limited"
Voordelen: "Great flight!"
Nadelen: "The hostess when she speaks on the mic for us to hear. The voice in our headphones is extremely high"
Voordelen: "The crew were great"
Nadelen: "I am a disabled passenger. Lack of care from check in desk. Requested seating not given despite fact was first to check in allocated seating in last row meaning had to walk full length of plane with my crutches when there were seats available closer to the door."
Nadelen: "Extra security measures, no laptops or tablets or power banks Few movies"
Nadelen: "Boarding time was late."
Nadelen: "No charger plug"
Voordelen: "I like kayak App it's your Suport when you need help"
Nadelen: "Easy flight good service"
Nadelen: "Coming back at night the business seats were terrible"
Nadelen: "Long lay over before Beirut flight"
Nadelen: "FROM ALL THE PLANE'S PASSENGERS ONLY MY LUGGAGE DIDN'T ARRIVE ! AND IT IS A DUFFEL BAG VERY VERY DISAPPOINTED. NO RELAY IT WAS A DIRECT FLIGHT"
Voordelen: "It was a great flight"
Nadelen: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Nadelen: "the flight has been delayed for more than 4 hours and we didn't been informed while check in knowing that after I received the boarding I discovered the delay and I should stay at the airport for all this time with two kids without any entertainment or other and even there were no excuse or reward. Its really a very bad experience."
Nadelen: "I had a problem with my business class chair.. it was stuck... and same for the tv later than ..."
Voordelen: "The crew was very nice"
Nadelen: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Voordelen: "good service"
Nadelen: "plane was very late"
Voordelen: "Too noisy with too many crying children"
Voordelen: "Timing and departure earlier as boarding was completed."
Nadelen: "At the boarding, Cabin Crew Supervisor made a comment while i was looking on the aircraft tag. No need, I'm not a kid and it's my right to look at it."
Voordelen: "I like the airline and the crew generally. They are very professional and try to be as efficient as.possible with is"
Nadelen: "All the food they offer has fish or meat in it. Even the salad. I understand that a vegetarian option should be requested in advance but those often end up being steamed vegetables. I am fine skipping the main course but can the food around including the salad not have fish in it."
Voordelen: "It was amazing best flights with MEA"
Voordelen: "Generally was good sure can be better☺"
Nadelen: "Food was middle no bad no good"
Voordelen: "Best service, comfortable and pretty crew"
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Nadelen: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "On time, check in staff was friendly and helpful"
Nadelen: "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"
Nadelen: "Need spacious aircrafts for such a long flight.."
Voordelen: "The flight and crew were excellent. Turkish Airlines business is always good."
Nadelen: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."
Voordelen: "my flight never happened I am still sitting here waiting over 24hours later..."
Voordelen: "Crew was very nice and accommodating."
Nadelen: "One piece of our luggage did not arrive on time."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Food and service in business class were splendid."
Nadelen: "Absolutely nothing!"
Voordelen: "The crew were all very nice and the food was good."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "The service was nice and courteous"
Nadelen: "The seats were extremely uncomfortable.I have traveled business class in other airlines for same price and their comfort level surpasses Turkish airlines by a huge margin."
Voordelen: "The food was excellent and the crew was super efficient."
Nadelen: "Tight bathroom and no leg room."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Voordelen: "Noise cancelling headphones make the long flight a lot more bearable and relaxing. I like HOW they build the menu even though i have allergiee ane cannot eat everything. Crew all had good attitudes which is nice."
Nadelen: "Late to board, slight cluster due to that. Being on time with connecting flights is apparently too ambitious."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Voordelen: "Flight was good"
Nadelen: "There should be more snacks during the long flight. Only one item was available and it was located in the rear of the plane. It was difficult for senior citizens to avail this service."
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Food good, good service"
Nadelen: "Change of flight at lstanbol.no help to carry hand bags especially for seniors."
Voordelen: "we made it safe everyone was nice things went smoothly"
Nadelen: "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"
Voordelen: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"
Voordelen: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"
Voordelen: "food, entertainment"
Nadelen: "I liked everything"
La boufe et l’équipage très cool seulement il fallait payer une petite bouteille de vin à 7 euros
Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures
Les membres d’équipage ont été attentifs. La qualité de repas- à améliorer
Transit à Frankfort : horrible !
easy. no problems. clear information.
J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.
Le fait de refuser de servir un deuxième verre de vin sous prétexte d’effectifs réduits à cause de la pandémie, Servir de l’eau ou du vin ce ´n’est pas plus difficile ! Aucun choix de repas et une bouillie trop cuite qu’ils osent appeler pasta. Personnel de bord particulièrement expéditif et antipathique. Le pire long courrier de ma vie.
Nadelen: "Racists bastards!"
Nadelen: "Internet speed is weak."
Voordelen: "Space, seats, movies."
Nadelen: "I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good."
Nadelen: "Better entertainment selection"
Nadelen: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."
Voordelen: "Very smooth flight. Everything was perfect."
Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"
Voordelen: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Nadelen: "Paying more attention to bags transportation between plains"
Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"
Voordelen: "Not and horrible waited for 10hour before we board the last journey"
Nadelen: "Is horrible will not use kayak again we want to change the flight we were told not changeable"
Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Nadelen: "All went well!"
Voordelen: "Ben... Je cherche encore"
Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Voordelen: "Le service"
Nadelen: "La nourriture, le retard"
Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."
Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"
Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Voordelen: "Très Correct"
Nadelen: "Rien !"
Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"
Voordelen: "Mauvaise information"
Voordelen: "What more can you expect for economy travel?"
Nadelen: "Cramped seats"
Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"
Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"
Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"
Nadelen: "les retards"
Nadelen: "Le vol est largement en retard !!!!!"
Voordelen: "Embarquement très rapide, vol ponctuel."
Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Nadelen: "Les informations à bord etaient incompréhensibles"
Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Voordelen: "Service was very good and lunch was delicious There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles"
Nadelen: "The chicken pocket, wish we just had some fruit instead Also the last window seat in front of the exit row felt exceptionally tight"
Voordelen: "Same as above."
Voordelen: "Plane was clean and a little more roomy than most long distance flights."
Nadelen: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."
Voordelen: "FRA to PHL excellent"
Nadelen: "I was rebooked into FRA from BSL without notification."
Nadelen: "Boarding process was a bit unorganized"
Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."
Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Voordelen: "Flight, crew, arrival were good"
Nadelen: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."
Voordelen: "Everything but the crew."
Nadelen: "Crew Behaviour"
Voordelen: "Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter."
Nadelen: "Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali"
Voordelen: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
Nadelen: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Nadelen: "My Baggiage is extremely damaged which is so disgusting and there is no way to report it"
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Nadelen: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Nadelen: "Overall cabin is too cold"
Voordelen: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Nadelen: "Nothing..... the staff could not be more helpful if they tried"
Nadelen: "Boarding smooth"
Voordelen: "Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight."
Nadelen: "Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude. Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected."
Voordelen: "Thanks. It was a pleasure to travel with such kind stewards. Thank you for honoring my request for veg(vegan) meals."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Nadelen: "I asked for dental kit but they did not give me any."
Nadelen: "Delayed for 13 hours"
Voordelen: "The crew and the entertainment"
Nadelen: "Food was terrible , the plane is old seats are really small"
Voordelen: "The crew das really nice"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "US immigration was a breeze at Abu Dhabi. Online check in was not working. Abu Dhabi airport had a lot of options for passengers in transit. Flights were on time."
Nadelen: "Food was terrible on the flight. Baggage was not handled properly."
Voordelen: "The air staff were so good!!! So friendly and so attentive!!"
Voordelen: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Nadelen: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
Voordelen: "Liked the cabin"
Nadelen: "The crew was standoffish and disengaged. This is on a buisiness class ticket where I paid $8000 for two tickets."
Voordelen: "The hospitality and punctuality very co op cabin crew"
Voordelen: "The entertainment"
Nadelen: "Staff was rude and food was horrible"
Voordelen: "No waiting time for boarding Arrived on time Cleanliness New aircraft Entertainment package"
Nadelen: "Only 1 of the menus was available (lamb) since they run out of chicken and pasta when over half of the passengers where already to be served Crew needs to smile"
Voordelen: "Love, love the legroom in Economy. Much appreciated."
Nadelen: "Very comfortable. No complaints."
Voordelen: "Lived up to the usual Etihad high standards. Efficiency, comfort, service and value for money"
Nadelen: "No complaints"
Nadelen: "When I complained about my lost luggage they asked me to file a complain at hometown which would be USA, but after a little explanation they filed a lost luggage complain."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Nadelen: "Service is poor, seats are crowded and uncomfortable, food is not good."
Nadelen: "Veg meals ran out very fast, not enough options for all the passengers."
Voordelen: "Everything, it was on time, the Crew was so nice, the food and beverage was excellent, I am grateful. I really Appreciate the airline."
Voordelen: "entertainment helped me forget the hell i was in"
Nadelen: "1. seats - they have done an excellent job of cramping as many seats as possible with minimal leg space 2. food - smelly distasteful and disgusting. i think that sums it up 3. staff - unfriendly, there was a attending guy who thought he owns the airline and behaving as if everyone on the flight was his slave. bottom line - my first and last flight with etihad - i'll pay few hundred bucks more and take another airline next time"
Voordelen: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Nadelen: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."
Nadelen: "long walk at abu dhabi airport."
Voordelen: "The service. The crew got things done effortlessly."
Voordelen: "The food and crew was good"
Nadelen: "Same Boeing 777 being used for several years now Seats were very uncomfortable . I advice ettihad should use A380 for these 14 hour flights for more comfortable experience of the passengers."
Nadelen: "- aircraft was small - food plan for vegetarian limited and no fish option - no aerobridge in abu dhabi"
Voordelen: "As above"
Nadelen: "In adequate leg room Too strict on luggage weight Crew members were good but need more training to / initiate provide better service that international travelers deserve. Selection of food choices poor and time in between food / beverage services were too long"
Voordelen: "The aircraft and leg space in rare seats."
Nadelen: "The boarding and getting off the aircraft was mess and no proper arrangement for transportation at Abu Dhabi. The ground staff was not cordial enough."
Nadelen: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."