It was more then four hours delay!
Excellent service and value for the money.
Voordelen: "Good food, good service and arrived before schedule."
Voordelen: "That eventually I made it to Tokyo via Qatar airways."
Voordelen: "Nothing in particular."
Nadelen: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."
Voordelen: "Friendly crew, good food, lots of free drinks."
Nadelen: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."
Nadelen: "Enterteiment, movies"
Nadelen: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."
Nadelen: "Give more informations if there is any problem or schedul"
Voordelen: "Roomy, offered water"
Nadelen: "Food selection"
Voordelen: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Nadelen: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Nadelen: "The flight got canceled"
Voordelen: "The crew was great, but my seat wasn’t that comfortable."
Nadelen: "I would probably like them to be on time because I almost missed my connecting flight"
Nadelen: "one hour late at departure, otherwise an ok trip"
Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Voordelen: "It was ok"
Voordelen: "Very well organized airport, very easy to get to the gate for transfer."
Voordelen: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Nadelen: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"
Nadelen: "The flight was canceled without notice."
Nadelen: "The crew was rude."
Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Voordelen: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
Nadelen: "need to move away from stereo type attire and serve the customer"
Nadelen: "I lost transfer flight"
Nadelen: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Voordelen: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Voordelen: "Overall it was a good flight"
Nadelen: "small plane, tight seats, noisy."
Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Voordelen: "Movie selection was good"
Nadelen: "The boarding was very slow."
Voordelen: "On vote pour le thème magnifique merci beaucoup"
Voordelen: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"
Voordelen: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nadelen: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."
Voordelen: "Flight attendants were very helpful."
Nadelen: "The flight was delayed by 30 min. There was no announcement to passengers on the matter."
Voordelen: "my flight canceled from WAW to EWR"
Nadelen: "my flight canceled from WAW to EWR"
Nadelen: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"
Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Nadelen: "I booked a flight from Los Angeles to Kiev and all my flights were cancelled. I had to spend 5 hours on the phone to fight for my refund. On the way going our plane got cancelled at the airport..It was impossible to rebook...they care nothing about their passengers."
Voordelen: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."
Voordelen: "Lots of movies, food was great and staff was friendly."
Nadelen: "Even though it was a long haul flight, alcohol needed to be purchased separately."
Voordelen: "I've had two LOT flights and both have been very pleasant. Language was my biggest worry but almost everyone speaks English to a degree. The seats had more room than most domestic American economy flights...very good."
Nadelen: "I have nothing bad to say."
Voordelen: "It was very pleasant flight"
Nadelen: "Crew atmosphere"
Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Voordelen: "Confortable flight, pleasant crew, would definitively fly again."
Nadelen: "Delayed one hour. This should not happen especially for an international flight"
Voordelen: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Nadelen: "Weather related delay not airline dependent"
Voordelen: "Spacious leg room"
Nadelen: "No head support & no back tilting of seats"
Voordelen: "Older aircraft had not as narrow seating and was more comfortable."
Nadelen: "Boarding que at Warsaw is a mess."