Vind goedkope vluchten van Ouagadougou naar Brussel-Nationaal

Voordelen: "No sops followed"
Nadelen: "Food is really bad and they never even bother checking with any one same burger which is cold dry"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Nadelen: "If the disembarking didn't take 45 minutes."

Voordelen: "Crew was good but could be better...timeing was very good."
Nadelen: "Food, entertainment"

Voordelen: "They were more or less running on time and the crew were polite and helpful."
Nadelen: "Change up the menu every year."

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "Friendly, charming and welcoming staff."

Voordelen: "plenty of food that was good quality, lots of entertainment options, usb to charge. flight attendants very nice and helpful. one of the best international flights in a while."
Nadelen: "seats recline so much that when the person is reclined in front of you, almost like they're laying in your lap! but this can also be nice for your own reclining."

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Food and seat comfort"
Nadelen: "Nothing"

Nadelen: "I nearly missed my connecting flight because of how poorly organized Ataturk airport is. Disembarking was extremely time consuming; there were few signs instructing connecting passengers where to go; and the employees of the airport were extremely unhelpful and gave conflicting information. I made my flight with only minutes to spare after going through two security and passport checkpoints and sprinting an entire wing of the airport. I will never fly through Ataturk (or anywhere in Turkey) again."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "ZZ☆ZZZ"
Nadelen: "R7xzZZ"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "The crew was nice I had good seats"
Nadelen: "The kosher food was bad"

Nadelen: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "New airplane good service good flight attendant depart on time"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Flight was on time, relatively clean and the food was quite nice"
Nadelen: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."

Voordelen: "Down to Level G to check in, worked out OK. Security was good and easy. Left on time, important! Bags checked straight through to SFO"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Everything- well done"

Voordelen: "Turkish had several flights departing close In time and they only had three agents at the check in counter, makin* the process painful at 4:30am. After on hour in line only about 10 passenger seat were checked in. By th way all the security screening procedures ran very smooth and quick, it was Turkish procesdures and man powe4 that was poor. Boarding the airplanes was chaos, both in Tel Aviv and Istanbul."
Nadelen: "Very little was done to impress the passengers from check in, boarding, airplanes were old and peach between seats small."

Nadelen: "Repas"

Voordelen: "Free upgrades are great, unfortunately rare."

Nadelen: "Tightly set seating was very uncomfortable."

Nadelen: "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."

Voordelen: "The service was great, the flight was timely, attendants were friendly."

Voordelen: "Length of flight was very tolerable"
Nadelen: "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."

Voordelen: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Nadelen: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"

Voordelen: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Nadelen: "No air in cabin"

Nadelen: "Good service"

Voordelen: "Merci à Turkish Airlines"

Nadelen: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."

Nadelen: "++++"

Nadelen: "Keep up the good work."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley."
Nadelen: "The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order."

Voordelen: "New airplane was comfortable and clean. Food was just okay."
Nadelen: "We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort."

Voordelen: "The crew was Excellent"
Nadelen: "There is to many delays in the night flights, this should be improved."

Voordelen: "Seat was very comfortable and the air stewards were good"
Nadelen: "The entertainment system not working correctly and the food was poor"

Voordelen: "nothing really"
Nadelen: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"

Voordelen: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Nadelen: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"

Voordelen: "Super confortable"

Voordelen: "Land crew attention was polite and nice"
Nadelen: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"

Voordelen: "I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes"
Nadelen: "They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger."

Nadelen: "The delay was too much"

Voordelen: "Same as above."
Nadelen: "Staff needs to be briefed on what an insulin pump is."

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Nadelen: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."

Voordelen: "Staff was pretty helpful and you could mostly get what you needed if you didn't mind going back to the galley for it."
Nadelen: "Boarding was literally unsafe (too many people going down an escalator into too small an area). Terribly bland food. Buttons on the seat rest too easy to push accidentally (for things like the light or to call a flight attendant)."

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Nadelen: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Voordelen: "Ethiopian Airlines it great."
Nadelen: "Nothing"

Voordelen: "The staff was very kind."
Nadelen: "Flight was uncomfortable. They forgot my food and drink. The attendant sneezed on me without covering her mouth, my tv didn't work. The plane was dirty. I asked to be moved up to any of the 10 open seats in business and they said they can't. It was actually one of the worst flights I've ever taken anywhere in my life."

Nadelen: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Nice crew"
Nadelen: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "A"
Nadelen: "The plane was shaking everywhere thought I was gonna die"

Voordelen: "Amazingly smooth flight and landing."

Voordelen: "Auto-adjusting windows"
Nadelen: "Understaffed. The plane looked and felt old. Food was sub-par."

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Nadelen: "Lost my bags, missed two connections due to delays, took a bus home instead"

Voordelen: "crew"
Nadelen: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Voordelen: "The price"
Nadelen: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"

Voordelen: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Nadelen: "Well there was no entertainment in the flight. That is it"

Nadelen: "Did not provide special meal although I called ahead to request it."

Voordelen: "Comfortable, excellent service"
Nadelen: "Nothing - everything was fine."

Nadelen: "flight was 6 hours delayed"

Nadelen: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"

Voordelen: "Like the online check in and quick bag drop at the aiport"
Nadelen: "Food could have been much better with less processed foods"

Voordelen: "Plane size, entertainment options and food were all great."
Nadelen: "The person next to me was rude and leaning over on my side but not much the airline can do about that."

Voordelen: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Nadelen: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "their business class was very good and a huge difference than economy, well done"
Nadelen: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Nadelen: "not quite enough time with all the announcements to finish my movie."

Voordelen: "friendly staff"
Nadelen: "Poor entertainment system"

Voordelen: "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Nadelen: "Attente à l'embarquement et les plats ordinaires"

Voordelen: "Service & Staff"
Nadelen: "Toilets always get messy because there are many people flying for the first time and some using a public toilet (or even flush toilet) for first time ever. They need instructions in the bathroom for how to use the toilet, how to keep it clean, how to dispose of trash, how to flush toilet paper, etc. If fly all over the world, but every time I fly from Africa it's the same mess, regardless of airline. Simple instructions would help - they cannot assume all of their clients have used flush toilets when over 80% of Africans do not have them."

Voordelen: "The guy I was sitting next to."

Voordelen: "Service smilles confort"
Nadelen: "Nothing"

Voordelen: "The crew really was excellent! Superb landing. I didnt feel a bump."
Nadelen: "It was a great flight! I could have been upgraded to business class but other than that...superb"

Voordelen: "Flight was cancelled. Airport staff didn’t help at all. The air Maroc call center was not helpful either. Worst customer service ever."

Nadelen: "We were delayed 5 hours in Casablanca without notice or explanation it was an officer who shared anonymously that the baggage handlers were on strike"

Nadelen: "Received notification that flight was canceled/delayed & notified to checkin at airport between specific times. At the airport the checkin counter opened 3 hours & 20 minutes later than the notification announced. By the time checkin opened, all lounges had closed. Also, flight was further delayed."

Voordelen: "Late from Dakar, couldnt provide accommodation at Casablanca, Late again from Casa entertainement system wasnt working on my seat"
Nadelen: "Pretty much everything"

Voordelen: "Horrible airlines...i will never flight them again. Bad customer service in New York and Casablanca. Long delays, dirty planes, very noisy cabin, limited entertainment, etc......"
Nadelen: "Too long to write, kick them off of your platform ASAP or I will never use kayak"

Voordelen: "Lyon was great service"
Nadelen: "Have a crew that knows what they are doing in Casablanca"

Voordelen: "Flights were on time, boarding was smooth and there was enough legroom."
Nadelen: "The selection of movies and TV-shows was comparably small."

Voordelen: "Luggage allowance for sports equipment and plenty of legroom"
Nadelen: "Breakfast was poor on first flight from Dakhla in comparison with the lunch on the next, connecting flight from Casablanca. The latter was very good."

Voordelen: "Flight on time. No turbulence."
Nadelen: "No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old."

Voordelen: "The flight is great once you are through security."
Nadelen: "The airport experiance is not for the faint of heart"

Voordelen: "Nothing"
Nadelen: "They didnt bring my bag from Dubai i had to stay 1 day without clothes"

Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"

Voordelen: "I liked how my monitor for entertainment kept glitching and making pretty colors. None of the monitors worked but I am an artist so I enjoyed the abstract colors."
Nadelen: "Terrible communication about delays and cancelations. You have to be very proactive in telling them what to do. They almost put me on a flight where I would miss my connection by 9 hours and then would have to wait 18 hours for my next flight. I was late for a family emergency. You can't rely on any website you have to call for updates and are lucky if someone picks up. I feel bad for the staff."

Voordelen: "I liked that it was a direct flight, service was good, food was great and overall the convenience of having to fly directly."
Nadelen: "no complaints"

Voordelen: "Crew was friendly and efficient. Seats and food were fine. Flight was smooth and on schedule.. Generous free checked baggage. Rare today!"
Nadelen: "Boarding was a bit chaotic with passengers made to wait in the jcorridor for 10-15 minutes until boarding continued. Board when the bus is waiting and plane doors are open! On board my 787 flight, the tray tables were very hard to close, the entertainment system didn’t work, and the bathroom, while not filthy, could have been a little cleaner."

Voordelen: "Nothing"
Nadelen: "Food was poor and they served the same over and over again. Plane itself was not very clean. For a long flight, they waited a long time before serving any beverages"

Voordelen: "Nothing"
Nadelen: "Late, no explanation why, missed international connecting flight"

Nadelen: "The ticket refused for me to board the plane say my credit card declined just to find out later that my card was good but she was wrong. And not only that I miss the flight but now they're charging me $250 extra."

Nadelen: "There was a seven hour delay. No explanation provided. Agents at CMN were rude and unhelpful. In the original flight I had selected an aisle seat but somehow ended up in the middle. My whole rows TVs didn’t work and no one helped us or cared (contrasted to Singapore Airlines which actually cared when a similar issue happened). Customs forms were all in French even though we were flying into JFK. Awful airlines."

Voordelen: "Good trip"

Voordelen: "Dreadful sandwich on Ouag-Casa flight and porly trained brusque and slightly aggressive young male steward."
Nadelen: "See above"

Voordelen: "Nothing. Food sucks, rude crew members"
Nadelen: "Everything. Supposed “hotel” is more like a refugee camp. Very uncomfortable. Bathroom is nothing to talk about. Smells like hell. Very rude crew members!"

Voordelen: "Prompt departure, early boarding, sleep before meal"
Nadelen: "Cabin looked old and dirty, seats were cramped (just like on any airline). Old aircraft, no entertainment system."

Nadelen: "WORST EXPERIENCE EVER!!!!! FLIGHT WAS CANCELLED and they didn't tell us in advance and COMPLETELYYYYYYYY ruined our entire trip that we had to cancel and LOST ALL OUR MONEY!!!!! WILL NEVER FLY ROYAL AIR MAROC. They didn't have any recourse over what they did"

Voordelen: "Overall, the trip was okay - But it was a delayed boarding experience in NY and poor information provided in Morocco about the connecting flight, despite requests for direction from multiple passengers. Many flights left from the same gate and it wasn't clear where to go in the Casablanca airport."
Nadelen: "The gate situation for the connecting flight from morocco to marseille was very disorganized. There was no gate listed on the ticket, and very poor direction from the crew in the airport."

Nadelen: "They cancelled our reservation the day before our flight for no reason, without notice, and didn't explain why. We had to fight literally an hour before take off to get our seats back. They didn't extend an apology or even an explanation as to why the airline simply cancelled our reservations which we had paid for over an month in advance. During all 4 legs of our trip (N.Y. to Casablanca; Marakech to Fez; Casablanca to Lisbon; and Lisbon to N.Y.) customer service was extremely slow and poor, many of the staff members seemed to not like their job because of how unpleasant they were. The breakfast is three different types of carbs and no nutritional value. I will never fly the so-called 'Royal' air Maroc again. Very unprofessional staff."

Nadelen: "They canceled my flight forcing me to leave my vacation a day early with not even a 24 hrs notice. This resulted in me losing out on money that I had already spent on tickets, the place we were staying, parking my car etc."

Nadelen: "Bathrooms were filthy/ dirty"

Voordelen: "The crew"
Nadelen: "The lack of informations"

Voordelen: "Nice flight with excellent comfort in business class"
Nadelen: "4 hours without no prior information before reaching airport. Received alert thru TripIt and couldn't reach for confirmation RAM in WDC, New York and Casablanca. Another funny story, I spent more than 10h in the more than busy business class lounge because when sent to Sky Atlas a very impolite lady told me that me that I have to go back to the airport as there was no room and she informed the housing service on that. Will avoid from now when possible to flight with RAM. SORRY!!!!!"

Voordelen: "Crew was very professionnal"
Nadelen: "Non screens to watch a movie. Food was average at best. Need to improve on créativité.."

Voordelen: "The flight was short and comfortable."

Voordelen: "Mostly everything was decent. I would say it was on par with the price."
Nadelen: "Food was bad even for airplane food and when I say bad I mean inedible. Had to stand waiting at the door of the plane for 5 mins without explanation."

Nadelen: "They literally had a man at the back of the plane they were beaten and choking before the plane took off and as it was in the air. Worst flight I have ever been on. Ever! It made United flight in the US look like nothing."

Voordelen: "RAM, I checked in one bag, got to CMN, waited one hour to be told. Your suit case is not here. I had a suit, underwear, toilrtteries, my whole life was in that suit case and was planning an avent thatnight. I ended up buying some clothes last minute, making another trip all the way from Mohamedia to airport next day. They ruined my vacation !!!"

Nadelen: "no working reading light or entertainment at all. i asked and nothings happened."

Voordelen: "Decent leg room, even for a six-footer. Tasty meal served quite soon after take-off. Good coffee. :-) My check-in was quick and easy."
Nadelen: "There was a lot of confusion about seating assignments, but from what I could gather, it was less about the airline and more about the passengers."

Voordelen: "Overalll good flight. Crew was nice and efficient. Seat was nice but no power port for recharging in business. Was was upsetting was they had a big ad at the airport about trying their last minute upgrade deal but when I did that they ended up charging me more than if I had paid for business class online. Felt a bit cheated on that one."

Voordelen: "Nice crew and pleasant flight"
Nadelen: "Hard to find the connecting flight"

Voordelen: "Crew was not friendly or very welcoming."

Voordelen: "Our plane departed late with the boarding gate information delayed until 15 minutes before boarding. No boarding process so everyone crams in line. Bathrooms on board were filthy and smelly. Flight attendants were helpful and did what they could. meal served which was edible. I would avoid RAM in the future."

Voordelen: "Cheapest flight available (?) WasteLand was a nice documentary to watch"
Nadelen: "Food was miserable Very rude passenger next to us. Crew was almost wholly absent in order to address the situation Barely any service during the flight Restrooms were dirty from the start"

Voordelen: "Food was great, minus the sandwiches."
Nadelen: "I was told in Casablanca by the check in staff that my checked bags would go all the way to my final destination of Washington, DC, but they were offloaded to a NYC carousel during my first stop to the US. I wasn't told this was going to happen. The lady at Air Maroc said someone told us as we walked off the plane, but I was told it was said intermittently. So I missed it. I was lucky someone told me that it happened. Also the woman from Air Maroc that I rechecked my bags to was so apathetic to what happened. I said I was lodging a complaint - she was smirking and didn't care. It was pretty off putting. All I said was I suggest the announcement is made before you get off the airplane - like when the captain or flight staff announces the gates to connections. It was pretty disappointing."

Voordelen: "The plane was clean and the pilot provided a safe flight environment."
Nadelen: "All services provided was subpar in presentation. Staff was rude and inconsiderate."

Voordelen: "Entertainment, boarding, crew, comfort"
Nadelen: "Food"

Voordelen: "When I finally reached my destination!!"
Nadelen: "Crying child for 3 solid hours! A lot of children but this this child was unmanageable! Parents had no control."

Nadelen: "Crew opens toilets when locked without knocking. Flight added an extra stop without warning. Aircraft change meant no entertainment."

Voordelen: "Flight time"
Nadelen: "Shuttling in the sun to board at the Morocco airport"