BJS - BRU

Vind goedkope vluchten van Peking naar Brussel

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BJS — BRU
21 aug. — 28 aug.1
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1 volwassene
Economy
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zo 28/8

Wanneer vliegtickets boeken vanuit Peking naar Brussel-Nationaal

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Veelgestelde vragen voor vliegtickets van Peking naar Brussel

Top 4 airlines voor vluchten van Peking naar Brussel-Nationaal

Scores op basis van KAYAK klantbeoordelingen
7,9
Hainan AirlinesGemiddelde score op basis van 1566 beoordelingen
7,8Boardingsproces
7,9Comfort
8,3Personeel
7,8Entertainment
7,7Maaltijden
Vliegmaatschappij beoordeling
Voordelen: "Seat"
Nadelen: "Entertainment"
Lees meer over Hainan Airlines
Voordelen: "Seat"
Nadelen: "Entertainment"
Voordelen: "Crew was kind and checked in with me to see if I wanted to eat after I missed a meal. The stewardess didn't have to come back but she checked in and i appreciate it."
Nadelen: "The switch from one terminal to the next was horrible"
Nadelen: "Food"
Nadelen: "During my transit of 11h00 in Beijing i was stuck in an area without anything. I asked the Hainan crew to get something to drink and their answer was wait 3 hours before departure and you ll go trough immigration...... Hainan never more !!!!"
Voordelen: "Nice crew"
Nadelen: "My passport number was incorrect leading to an inconvenience at check in"
Voordelen: "Le siège très confortable et spacieux, amabilité du personnel, pyjama offert.."
Voordelen: "to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful."
Voordelen: "Product was good; single seats in the aisles, full recline, lots of storage."
Nadelen: "Terrible movie selection, food was mediocre with only one dumpling served but tons of noodles."
Nadelen: "The airline lost our luggage which in turn made us lose our connecting flight to Chicago. The staff did not help and the manager kept walking off to assist other people while in the middle of conversation! We could have made our flight of they were a bit more helpful and attentive. The staff was very unprofessional, extremely rude and ignored our concerns of not being able to sit with our 7year old daughter, at least one of us! They found us a flight to Seattle which then connected to Chicago but expected us to pay for the plane tickets since they denied responsibility for having lost our luggage. They said it was our fault we missed our flight. It was such a terrible experience for my family."
Voordelen: "Cabin temperature was reasonable; staff were nice and helpful; time spent boarding was good."
Nadelen: "Food was just OK; seats were not the most comfortable"
Nadelen: "The TV wasn't easy to use at all. The touchscreen didn't react well so people have to poke very hard multiple times. Many buttons on the remote didn't work either. And the contents of choice were either entertaining or up-to-date, which made the trip very boring."
Voordelen: "The crew was very attentive."
Nadelen: "Having to take a shuttle and then get on the plane outside is cold and a hassle."
Voordelen: "Excellent service, good movies"
Nadelen: "Seats a bit tight fitting. Food was average."
Nadelen: "I missed my flight because of wrong details the airline sent me by email. I arrived 3 hours before, but when I arrived, it was too late, and the flight already departured. The only next flight to TLV, Israel, was on the 2nd of Nov- 2 days later! I had to wait a whole day in the airport for another flight with another airline (ELAL) which I paid for it 2900 RMB! It's really unfair, and the women in the check-in desk wouldn't help me nor give me any info in order to book a new ticket :( It was a horrible experience, and I definitely wont fly with Hainan Airlines again."
Voordelen: "The lounge in Beijing is spa like. Set up with lots of personal spaces and delicious food.Nespresso latte machine.On the plane, Wide, Fully flat seats. Quilted comforters instead of thin polyester sheets. They even offer pajamas and bed making! Choices for food were very broad to fit all palates. Great selection of international films from all over the world. Our plane had a dedicated chef (!) preparing food fresh both ways. At the end, she helped with cleanup. Bathrooms were cleaned frequently. Flight attendants were very attentive. Best sleep I have had on a plane"
Nadelen: "You are not allowed to use your smartphone on the plane, even in airplane mode. Apparently this is a Chinese airline rule. I had downloaded books from the library to listen and read, but could not. However did see some great movies"
Nadelen: "Delay"
Nadelen: "If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve."
Voordelen: "crew was very attentive and super nice. food was excellent for airplane food, plenty of entertainment"
Nadelen: "boarding was disorganized and priority was not inforced. long walk from terminal to terminal"
Voordelen: "The overall flight was good"
Nadelen: "The crew was tired with no much patience. I asked for water and one of the crew told me that it is water on the back without asking if i can go there and take by myself"
Voordelen: "Crew members were nice Direct flight to Beijing from Seattle"
Nadelen: "Customer service didn't speak English Couldn't choose seats ahead of time The food options were not good Can't use your phone in flight Not many entertainment options The check in in Bangkok was a mess and 2/3rds of the workers were sitting around on their phones"
Voordelen: "om time"
Nadelen: "delay"
Voordelen: "I picked up the wrong luggage and returned it to their office. The officer was very responsible and called me and kept my luggage in good shape. The ticket was cheaper, but service is better than US airlines."
Nadelen: "Hope to have better transfer connections from international flight to domestic US airlines."
Voordelen: "flight was great and the staff was friendly. my special meal arrived as requested."
Nadelen: "I flew from Shanghai to Beijing and had to take luggege out then go through everything back in to my next flight. for some reason it took over 2 hours of standing in quoes"
Nadelen: "The domestic flight from Guangzhou to Beijing was canceled so I missed my connecting flight to Beijing. The airline was very difficult to work with and eventually they got me a flight to Boston two days later."
Voordelen: "Some of the crew members were extremely kind."
Nadelen: "Weather delays. Normal though."
Voordelen: "No much to say...chaotic boarding, complaining crew"
Nadelen: "The seatbelt sign was on the entire flight and the crew was upset people needed the bathroom"
Nadelen: "My biggest complaint is that my bag was misplaced somehow between Seattle, Washington and Chengdu, China and it took 4 days to get it back. I arrived in Beijing for a layover, and was inconveniently supposed to pick up my baggage and check it again. However, my baggage wasn't there. I went to the baggage inquiry counter, and the guy behind the counter told me to check overside luggage for my lost bag. He then filled out a confusing piece of paper, and told me to call the number on the bottom of the sheet when I got to Chengdu. Once in Chengdu, I called the number and it didn't exist. Overall, because of the incident, I was given the run around. Every time I called the airline, they couldn't really answer any of my questions or help me out. Luckily, I had a few days to spare before I was leaving Chengdu and would need my baggage. I think Hainan should just have a better system for those types of things.... Not impressed"
Voordelen: "Nothing"
Nadelen: "When my daughter arrived in China no one would help her to get her ticket or show her where to go it took her over an hour to find someone to walk with her to get her ticket at counter and take her to the gate. I ask them in Las Vegas she needs assistance when she gets off the plane in China they told us to just show stewards your ticket and itinerary but no one helped her I would never take this airlines or refer it worst ever"
Nadelen: "Seating was uncomfortable and juice too sweet. The crew feared me because I didn't speak English and when it came to custom forms they couldn't explain anything to me because English was limited."
Voordelen: "The food was a little less disgusting than some airlines (Delta)."
Nadelen: "The check-in area was not marked and confusing. The number of staff working the check-in and baggage check area was inadequate."
Nadelen: "If You say the suitcase will go through the connection, make sure it happens. It there are security issues or others, I want to know my suitcase didn't make the flight at the gate or when I arrive Israel. Not to wait one hour for it tom come out Poor boarding system Staff doesn't smile and kind of gives you orders. At least this is the way it feels."
Voordelen: "The plane was comfortable; the entertainment modern with a fair selection of newer movies; and the little comfort packets were nice."
Nadelen: "The plane was delayed (on both my Bangkok link and the one to the States. We had booked a layover tour and missed out. We could have still made the tour if we had known earlier that the second leg was late as well. The customs agent took my duty-free zippo which had NO GAS in it (and I was later told by a Chinese citizen was taken to be sold later by the agent). I missed my connection in the US. The flight attendant was rude to us, but extremely nice to the Chinese citizen sitting next to us (several times skipped us when delivering snacks - we were awake). At one point, I had to go back and get a snack from the back). There was no comfortable seats in the Beijing Airport area where we were cornered (and the food was overpriced). They ran out of drinks. More than disappointing"
Nadelen: "I pre-reserved seats via the HU website 2 days ahead of departure. When we checked in for the flight we did not receive seats together. We ended up having to ask other passengers to change seats,"
Voordelen: "Crew were very cooperative but did not know much English."
Nadelen: "We had a screaming child who continuously threw temper tantrums. THe crew were unable to get parents to manage the girls who were about 3 and 5 years of age. A baby you can understand but this girl was old enough to be talked to."
Voordelen: "Good entertainment selection. Breakfast was good with the egg frittata, potatoes and fresh fruit and yogurt."
Nadelen: "The dinner was greasy noodles with meat. The meat on the salad was fatty. I just finished feeling unsettled."
Voordelen: "Every aspect was top notch for an economy seat. The staff was attentive, the flight was super smooth, the entertainment decent and the seats comfortable. On time and hassle free! Would definitely fly with them again."
Voordelen: "this is the first time I take hanan airplane,it was very comfortable .the service is nice,the flight is clean,the food is good.thanks for all the flight workers.hope can take hanan flight next time."
Voordelen: "The movie and game selection was good and made the flight bearable."
Nadelen: "Check in for the flight was very slow. We arrived 3 hours before our international flight and it took 2 hours to check in, leaving only half an hour to get through security and to our gate before boarding. There were 3 meals offered on the flight, all of which we nearly inedible."
Voordelen: "The flight attendants were helpful and well trained. The Business Class seats were comfortable and the lie-flat configuration worked well. Providing Bose noise-cancelling headphones for the flight was a nice touch."
Nadelen: "The temperature of the Business Class cabin was too hot. Also the Airbus 330 did not have individual ventilation registers above the seats, so no additional airflow was available to make adjustments. The US titled movies were heavily censored rendering comedies unfunny and the dramas un-dramatic. The Hainan counter staff routinely refused to enter an Alaska Airlines mileage plan number (a partner airline) into their system unless forced."
Voordelen: "The Plane itself was comfortable, the entertainment system was modern & clear with lots of good choice."
Nadelen: "Flight was delayed 6 hours leaving Beijing. No explanation or ETD was given during the 6 hour wait"
Nadelen: "My luggage never made it to Tokyo. I have tried calling lost and found multiple times but nobody ever picks up. I have emailed them multiple times with no response. Everything I brought for my 2 month trip in Japan was in there. This has brought nothing but stress. I just want some sort of answer"
Voordelen: "It had nice leg room and plenty of space for luggage and carryon items. The bathrooms are nice and plenty of little snacks if you want. they are on time."
Nadelen: "The food was just ok. Cold food was way too cold and hot food wasn't very hot. Butter was solid so you can't really spread it on your bread. The drinks are in tiny cups and they don't have cans, so you have two sips and have to hunt for more. The movie selections are limited and it is the same coming and going. Also it was really dumb to not allow us to have water boarding the plane as we just filled up our water bottle right by the boarding gate and you have to go through another bag search and no water? Like I said, with the little cups they give you, I really needed my water bottle. Also nobody was watching the shuttle bus, they keep sending people to board like sardines."
Voordelen: "Lots of movies, Tv, and music to keep entertained. Many good Food options and drink choices were great!"
Nadelen: "Seats a little small and by the time the food came to us they only had one option left so that was a bummer."
Nadelen: "One of our bags didn't arrive to chengdu, we had to spend our own time and money in order to pick it up the day after our flight. I think the appropriate way was to send it to the place where we are staying or at least compensate us for the taxie fee to the airport and back."
Voordelen: "Getting to my destination safely"
Nadelen: "The boarding time was extremely off and there was no information to be given by the staff... the trip from the terminal to the plane took about 40 times as long as it should have, and the entire plane was crammed into one single, stinky, non-airconditioned bus. The boarding process was an absolute madhouse with no order whatsoever. The in-flight entertainment was non existent. I was happy to get to BKK and will not be flying via Beijing hopefully ever again."
Voordelen: "Service was amazing. Also we got lucky to having the seats with lots of leg rooms."
Nadelen: "Be aware that the boarding might not the via bridge, nothing bad, just be ready that it's a little different in China sometimes. Try not to sit next to restrooms, since lots of people will walk by, also door shutting and flushing could be loud."
Voordelen: "Crew was good"
Nadelen: "Food again. Hainan's food quality has dropped dramatically comparing from when they started the line between SJC and PEK"
Voordelen: "You have personally screens with a pretty good selection of entertainment options which was a plus considering the length of our flight. They serve you alcohol, including hard liquor, which was another great perk especially if you want to pound a few and sleep for your trip. Not sure if this is offered for every flight, we were on a 12 hour international flight."
Nadelen: "Crew members did not have good attitudes, and it was clearly written on their faces. Crew needs to be better trained in service, not once did I see them smile when a passenger requested something. Seats were uncomfortable - for any flight over 5 hours, you will definitely feel aches for a few days. Boarding was slow and our flight to our destination was delayed 4 hours. Really need to improve their boarding process."
Voordelen: "Efficiency"
Nadelen: "tight seating"
Nadelen: "They lost my baggage on the Beijing layover"

Great crew as always

Retard de vol , mais involontaire d’équipages

Tout était bien

Enjoyed the Flight.

Rude customer service, then lost my bags and my moms bags. She is ill and I'm stuck with out her meds or anything

The flight was fine. Legroom on this airline is not as good as others, but we were saved by the fact the flight was not full and two of us were able to stretch out over three seats. I found some interesting movies to watch. The TV show selection was rather lacking. Food was ok.

Flight cancelled, rebooked for next morning… Outgoing flight was also late and personnel a bit brutal… See Twitter remarks. Much progress to do!

30 mn de retard...

Voordelen: "Canine crew were perfect and kind"
Voordelen: "Quick Trip, Friendly Staff"
Nadelen: "Spacing of seating due to covid."
Nadelen: "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"
Nadelen: "Un avion qui part à l heure est un avion qui arrive à l heure."
Voordelen: "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Nadelen: "Encore un retard...cette fois de 45 minutes"
Voordelen: "Everything"
Voordelen: "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Nadelen: "Retard de l'avion: de plus en plus récurrent."
Nadelen: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"
Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"
Nadelen: "Ils ont changé mon vol a la dernière minute"
Nadelen: "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."
Nadelen: "Food"
Nadelen: "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"
Voordelen: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Nadelen: "The food. It was okay."
Nadelen: "Seats very hard and uncomfortable in economy"
Voordelen: "The food is poor"
Nadelen: "The ffood could be better."
Voordelen: "Personel Très sympa et pilote top"
Nadelen: "Pas de distraction"
Voordelen: "Choix de films et jeux pour enfants, repas correcte"
Nadelen: "Personel trop rigide et pas très à l écoute des enfants"
Voordelen: "Lost my luggage"
Nadelen: "Not loosing my suitcase!"
Voordelen: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Nadelen: "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."
Voordelen: "Service, yr air hostesses are so polite."
Nadelen: "Food was too little for dinner and breakfast both"
Voordelen: "Decent amount of space between seats"
Nadelen: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."
Voordelen: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Nadelen: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."
Voordelen: "Fast flight , friendly staff , ok food"
Nadelen: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Nadelen: "Collation non adaptée au menu spéciaux demandés (vegan)"
Nadelen: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."
Nadelen: "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."
Voordelen: "it was mess, so I cant say positive thing"
Nadelen: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Voordelen: "Nothing so far"
Nadelen: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"
Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"
Voordelen: "continium of previous service provided"
Voordelen: "I like everithing was great . Thank you ."
Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"
Nadelen: "The worst airline, customer service ever"
Voordelen: "Staff very welcoming"
Nadelen: "Missed my flight!!!!!"
Nadelen: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Voordelen: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Voordelen: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Delay due to lack of personnel!

Queue énorme au contrôle et 1h30 de retard pour le départ

Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help

Aucun soucis, bon suivi et correspondance dans les temps Nickel

Problème de check in

Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci

Not the first time we have experienced defective entertainment system on this trip. It should be upgraded.

Le repas est très ordinaire. Le reste c’est très bien!

Voordelen: "Nice food"
Voordelen: "KLM STAFF WERE VERY PROFESSIONAL"
Nadelen: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Voordelen: "Reclinable seats."
Nadelen: "The food!! The lights could be dimmed as it was a night flight."
Nadelen: "KLM crew exceed our expectations"
Voordelen: "The crew and the timing were ok"
Nadelen: "The seats were uncomfortable"
Voordelen: "Friendly crew"
Nadelen: "Can’t think of anything"
Voordelen: "Very professional"
Nadelen: "Lost luggage"
Voordelen: "No delay and nice staff"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nadelen: "the headrest is hard. Apart from that- all was fine"
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "The flight was cancelled and had to be rerouted on United Airlines."
Voordelen: "Everything is alright"
Nadelen: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."
Voordelen: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Nadelen: "Nothing"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Nadelen: "Our lougage did not arrive"
Voordelen: "Good flight, very attentive crew."
Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."
Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Nadelen: "Flight was cancelled."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."
Voordelen: "Entertainment"
Nadelen: "Food and one bathroom out of service makes an awful flight"
Voordelen: "Great service"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Nadelen: "I don’t like the limited choice of drinks on these short KLM flights."
Nadelen: "vol retardé"
Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"
Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"
Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Voordelen: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nadelen: "Nothing to be honest . All positive."
Nadelen: "Too late i missed my connection flight"
Nadelen: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Arrivée à Toronto, 2h30 entre l’atterrissage et la sortie de l’aeroport

Pas d'écran dans un vol intercontinental, c'est dommage.

Ok y a su un retard de 25 minutes. À bord, le service était en français, mais la correspondance est uniquement en anglais. C’est à déplorer. Aucun repas, aucune collation servie. La sélection de films est excellente. Pour le reste, tout était très bien. Jacques Lépinay

L'arrogance et le mépris d'Air Canada fasse à plusieurs situations gênantes n'est pas acceptable pour compagnie qui a la prétention de jouer dans la cour des grands.

Vol annulé, aucun suivi , service à la clientèle médiocre

La boufe L’équipage

Leur accueil Leur serviabilité Leur repas Leur attention aux passagers Et surtout leur respect des mesures barrières

Excellent vol et le service sans reproche 🙌

Aucune nourriture, seulement des barres tendres et des crackers.

Voordelen: "Rien de spécial."
Nadelen: "Le confort. Le divertissement."
Voordelen: "Customer service won't answer the phone"
Nadelen: "Customer service could answer the phone"
Nadelen: "Juste une petite boisson! I aurait pû donner un petit déjeuner."
Nadelen: "Délai long, failli manquer notre connexion et nous avions 2:30 entre les 2."
Nadelen: "2,5 hours delayed. Econ seats are tiny with zero legroom."
Voordelen: "Divertissement"
Nadelen: "Prise audio qui ne fonctionnait pas bien Départ retardé"
Nadelen: "More clearly written policy about baggage allowance"
Voordelen: "Crew was amazing .. had two seats for myself"
Nadelen: "Food and entertainment"
Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."
Voordelen: "Prise en charge par le personnel agréable Je fréquente souvent la compagnie air Canada jusqu’ici tout s’etait Toujours bien passé"
Nadelen: "Au vol aller : problème à l’enregistrement ( soit disant pas d’ave) + bagage soute facturé 50 euros (pour apprendre finalement au retour que je n’aurais Pas du payer) Au vol retour : pas d’enregistrement possible cause de surbooking. On me dit qu’il n’est pas sure que je puisse prendre mon vol pourtantl réservé et payé , on fini par m’imprimer Une carte d’ebarquement Sans siège attribue alors que ma valise est partie en soute. On m’invite à passer en zone d’embarquement Au risque d’y Passer la nuit en attendant le vol suivant le lendemain matin. Départ dans le stress et l’incertitude. La faute à qui ? Kayak ? Air Canada ? Brussels Airlines ? Qui surbooke ses vols pour faire toujours plus d’argent. Au prix du billet c’est une Honte !"
Nadelen: "Pas d’espace pour les jambes."
Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"
Nadelen: "Pas de box office"
Voordelen: "Personnel agréable , air canada est super en général mais éviter ac rouge pour les plus longs vols. Nourriture et service bien."
Nadelen: "Première expérience avec air canada rouge pour l’europe... plus jamais! Les espaces/sièges sont petits, inconfortables. Les gens sont tellement inconfortables qu’ils se promènent (marchent) dans l’avion...Pour un vol de quelques heures cela va mais pas pour un vol de 10 heures ..."
Nadelen: "Aucune place pour les jambes."
Voordelen: "Ils se sont quand même occupé de nous afin Que nous puissions mettre nos bagages à bord et prendre notre vol...... juste à temps...."
Voordelen: "À L'heure et même en avance. Service excellent."
Nadelen: "Divertissement médiocres, repas ordinaire,"
Nadelen: "Manque d'espace flagrant, les genoux accotés sur le siège avant. Encore moins chanceux d'être assis à côté d'un monsieur plutôt enrobé qui prend les deux appui bras... Je crois que l'avion n'a pas été nettoyé entre les deux vols."
Voordelen: "Le personnel est aimable"
Nadelen: "Lors du vol Montreal-Miami les repas ont ete servis trop tard et il n'y avait plus rien à choisir. Il n'y a plus de télé ni de radio pour passer le temps à moins de louer ."
Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."
Voordelen: "Embarquement rapide"
Nadelen: "confort de l'avion"
Voordelen: "Mauvaise expérience, une de mes valises détruite et beaucoup de difficulté à avoir un retour suite à p’ Incident et aucune indemnités de votre part, très decu de air Canada ....!"
Nadelen: "Pas avoir mes valises le jour que je suis arrivé au Pérou ....! C’est la primer fois que ça m’arrive ...!"
Voordelen: "Embarquement rapide et bien organisé. Avion propre"
Nadelen: "Nous n avons pas eu réellement de quoi manger pour le Midi. Juste un mini sandwich"
Voordelen: "Flight was delayed 1.7 hours."
Nadelen: "Bathrooms got very messy."
Voordelen: "Liked the entertainment system and the fact that none of my luggage was lost on this trip. (Air Canada is a real pain to deal with on lost luggage.) Vegetarian meal was not gourmet, but good."
Nadelen: "Arrived late so next flight had to be rebooked. They did give us a food ticket though. I would give it an overall good rating (instead of okay) if it had not arrived late."
Nadelen: "Pas de place, pas de nourriture inclus, retards dans les vols, bagage perdu. Un cauchemar!!!!"
Voordelen: "Vol annulé à l'aller, mais Air Canada nous a trouvé une chambre d'hôtel et à payé pour."
Nadelen: "Le seul problème c'est qu'ils ont receduler le vol le lendemain, mais pas la connexion. J'ai donc passé une heure trente au téléphone à tenter de rejoindre quelqu'un pour céduler à nouveau la connexion."
Voordelen: "We had experienced two schedule changes during the last trip. First, our first outbound leg was canceled , and second, our first inbound flight was late. CA customer service was helpful in both cases. We were given alternatives and accommodations . It's upsetting to know we had to make unfortunate changes before/during our trip, it's comforting to know that CA is there to help."
Nadelen: "Last minute schedule change"
Nadelen: "Tres long delais de vol et attente dans l'avion apres l'atterissage"
Nadelen: "Everything was sub-par, the food, entertainment, the crew responsiveness, I asked for two drinks and was told that I could only get one at a time... really? The crew was multilingual, which was great, but also very annoying to have to listen to announcements in 5 different languages. They could use media with standardized messaging and a choice of an appropriate language, but these would make too much sense I guess. This was the tightest coach I've ever flown in, the seat ergonomics was horrible."
Voordelen: "Modern planes, very comfy (Vancouver to Beijing), nice entertainment options, good food"
Nadelen: "super cranky flight attendants who looked and talked to us like we are idiots. Not just my feelings; the rest of my travel group of 7 agrees...."
Voordelen: "Il y a des écrans meme pour des vols courts c’est très pratique. L’avion est confortable"
Voordelen: "I was very pleased with the baggage claim team in Ottawa who took extra steps to ensure that a piece of my carry-on luggage that I forgot on the flight was returned to me safely and packaged with more care than I did for myself!"
Voordelen: "Quick services"
Nadelen: "Entertainer system overload twice - without move the key"
Voordelen: "Rapidité du service"
Nadelen: "IFE Un peu lent et peu de choix récents"
Nadelen: "Retard"
Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."
Voordelen: "-"
Nadelen: "-"
Nadelen: "I can't take the flight and I can't get my money back. It is horrible"
Voordelen: "Very nice flight"

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32u 30mBRU-PEK
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42u 05mBRU-PEK
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32u 30mBRU-PEK
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32u 30mBRU-PEK
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31u 20mPEK-BRU
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18u 35mBRU-PEK
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48u 20mPEK-BRU
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36u 00mBRU-PEK
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Vluchten naar Brussel

Aanbiedingen voor retourvluchten

Brussel - Peking

Bekijk vertrekpunten:

€1.887

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€1.887