Vind goedkope vluchten van Peking naar Brussel

Voordelen: "787 Plane, leg space, polite and beautiful staff + service."
Nadelen: "Need to improve on food"

Voordelen: "Excellent crew, kind, helpful and smiling Nice food Good plane"
Nadelen: "Limited movie selection, considering this long flight"

Nadelen: "Aanbod films is mager Timing eten"

Voordelen: "So this is just a tad bit better than most Chinese airlines. Just a little."
Nadelen: "Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous."

Nadelen: "They lost my luggage"

Nadelen: "Only one of two washrooms in economy class was working. Very long queue."

Nadelen: "The airline lost our luggage which in turn made us lose our connecting flight to Chicago. The staff did not help and the manager kept walking off to assist other people while in the middle of conversation! We could have made our flight of they were a bit more helpful and attentive. The staff was very unprofessional, extremely rude and ignored our concerns of not being able to sit with our 7year old daughter, at least one of us! They found us a flight to Seattle which then connected to Chicago but expected us to pay for the plane tickets since they denied responsibility for having lost our luggage. They said it was our fault we missed our flight. It was such a terrible experience for my family."

Voordelen: "The most attentive and caring staff, the snacks set up at the back of the plane, clean, comfortable planes, amazing food. Would always choose over US carriers"
Nadelen: "The in-flight entertainment set up is lacking. On a 13 hour flight on which your cellphone is banned even in flight mode that’s a big deal"

Voordelen: "Lots of snacks available"
Nadelen: "The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud"

Voordelen: "On time"
Nadelen: "Nope"

Voordelen: "A nice spacious plane... lots of leg room and large overheads!"

Voordelen: "very comfortable trip. nice crew"

Nadelen: "电视和电影全程都不工作"

Nadelen: "Delay"

Nadelen: "If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve."

Nadelen: "I was disappointed with the airports in China"

Nadelen: "I was disappointed with the airports in China"

Voordelen: "The flight to Moscow was very smooth"
Nadelen: "Due to delay of the previous flight we missed our direct flight to Prague and had to take a later one with a stopover in Moscow..."

Voordelen: "om time"
Nadelen: "delay"

Voordelen: "Cancelled due to 12 hrs delayed"
Nadelen: "Everything"

Voordelen: "the bathrooms were kept fairly clean"
Nadelen: "the entertainment system was broken was never apologized for the inconvenience . I wouldve flown a different airline if i knew this."

Voordelen: "The Hainan airline uses the latest and most mordern and comfortable equipment. Excellent services from the staff. food as good as can be expected on the far back end of the aircraft. I will definitely fly Hainan again if this is an option. I was especially impressed by the hard work carried out by the cabin staff."
Nadelen: "The boarding procedure was a real mess. The use of several aircraft being 'loaded' from a small space using buses, etc and no direct access to aircraft made the Hainan experience something very low. However, I assume this is an airport administrative responsibility and not necessarily something the airline selected. Th movie/sound selections could be better........but this could be because the selections were focusing on a Chinese audience, mostly?????? Not sure about this."

Voordelen: "airline provide sleeping accomodation"
Nadelen: "The waiting area was confusing. The boarding was not announced clearly (almost missed boarding). The shuttle sent us to the wrong plane, then took over half an hour driving around to find the right plane. The food was terrible."

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Very good service.Much Better than American Air ,Air Canada .KLM or Lufthansa"

Nadelen: "One of the cabin staff was VERY RUDE. Over all it was ok."

Voordelen: "Some of the crew members were extremely kind."
Nadelen: "Weather delays. Normal though."

Voordelen: "The wine and the movie selections were good."
Nadelen: "Very uncomfortable seating. It seamed a bother to ask for a pillow. The staff in gerneral wasn't very polite. Also the bathroom was filthy."

Nadelen: "In flight English announcement is barely recognizable due to heavy accent."

Voordelen: "Nothing to tell anything"

Nadelen: "Not on time"

Nadelen: "I did not get aeroplan Credit"

Nadelen: "Food wasn't that good. The flight crew and amenities were very nice however."

Voordelen: "Very friendly"
Nadelen: "See above. Delayed flights!!!"

Voordelen: "Nice staff."
Nadelen: "Very delayed with no explanation. Food was not good."

Voordelen: "Friendly and helpful staff on the plane and at the airports"

Voordelen: "The plane was comfortable; the entertainment modern with a fair selection of newer movies; and the little comfort packets were nice."
Nadelen: "The plane was delayed (on both my Bangkok link and the one to the States. We had booked a layover tour and missed out. We could have still made the tour if we had known earlier that the second leg was late as well. The customs agent took my duty-free zippo which had NO GAS in it (and I was later told by a Chinese citizen was taken to be sold later by the agent). I missed my connection in the US. The flight attendant was rude to us, but extremely nice to the Chinese citizen sitting next to us (several times skipped us when delivering snacks - we were awake). At one point, I had to go back and get a snack from the back). There was no comfortable seats in the Beijing Airport area where we were cornered (and the food was overpriced). They ran out of drinks. More than disappointing"

Voordelen: "Crew were very cooperative but did not know much English."
Nadelen: "We had a screaming child who continuously threw temper tantrums. THe crew were unable to get parents to manage the girls who were about 3 and 5 years of age. A baby you can understand but this girl was old enough to be talked to."

Nadelen: "Too many crying children"

Voordelen: "Very smooth take off and landing"
Nadelen: "Older"

Voordelen: "comfortable overall, will fly them again in future"

Voordelen: "The Plane itself was comfortable, the entertainment system was modern & clear with lots of good choice."
Nadelen: "Flight was delayed 6 hours leaving Beijing. No explanation or ETD was given during the 6 hour wait"

Voordelen: "On time."
Nadelen: "Seat is hard, food is not good. Not many new movies that people can watch."

Voordelen: "Staff are profesional"

Nadelen: "long wait for connection"

Voordelen: "Great selection of entertainment. Friendly staff."
Nadelen: "Riding the bus to get to the airplane. Lack of legroom."

Voordelen: "Service was amazing. Also we got lucky to having the seats with lots of leg rooms."
Nadelen: "Be aware that the boarding might not the via bridge, nothing bad, just be ready that it's a little different in China sometimes. Try not to sit next to restrooms, since lots of people will walk by, also door shutting and flushing could be loud."

Nadelen: "did not like being led to tarmac"

Voordelen: "Smooth trip."

Voordelen: "On time, good service and economy food was better than any other airline I have ever flown."
Nadelen: "Nothing"

Voordelen: "Delayed without explanation"

Voordelen: "The crew was great, nice and helpful."
Nadelen: "The boarding process did not go smoothly."

Nadelen: "Give more informations if there is any problem or schedul"

Voordelen: "The crew were great!"
Nadelen: "The coffee was pretty bland."

Nadelen: "They lost my bag!"

Voordelen: "comfortable"

Voordelen: "Informative to the very minimum."
Nadelen: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."

Voordelen: "There was in-flight entertainment. The flight was cheap."
Nadelen: "The food was the worst I have had in 12 years of EU-Asia flights. They missed two connections, causing over 11 hours of delay and arrived at a different airport. We had to spend 4 hours with visa procedures and rechecking luggage in Beijing without staff assistance. Deplorable."

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Voordelen: "The aircraft."
Nadelen: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"

Nadelen: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"

Voordelen: "I am fine with everything"

Voordelen: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Nadelen: "Food could be better, but it wasn't bad in any way."

Nadelen: "Flight got cancelled in the last minute, information was scarce"

Voordelen: "There was nothing to like, I will not fly with this airline again if I can help it."
Nadelen: "Almost everything can be improved! The crew was trying to be helpful but obviously lacked the proper training, the seats are ergonomically incorrect, breakfast did not exist- I had to get a horrible lunch sandwich at 7 am, and the “complimentary water” consists of a gulp in a tiny half filled cup."

Voordelen: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Nadelen: "On board WiFi ."

Nadelen: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Voordelen: "I love Dreamliner windows"
Nadelen: "Flight was delayed"

Nadelen: "The boarding and flight were late"

Nadelen: "need to move away from stereo type attire and serve the customer"

Voordelen: "Everything ran smoothly."
Nadelen: "Flight attendants a little cold but not nasty"

Voordelen: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"

Nadelen: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Nadelen: "Food and not enough entertainment"

Voordelen: "On vote pour le thème magnifique merci beaucoup"

Nadelen: "No air conditioning!!"

Nadelen: "flight delayed and no information was being given!"

Nadelen: "Bad flight over all was delayed 3 times for no reason No one tells you anything"

Voordelen: "good"

Voordelen: "my flight canceled from WAW to EWR"
Nadelen: "my flight canceled from WAW to EWR"

Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Nadelen: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."

Voordelen: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"

Nadelen: "When I handed over my boarding pass, I was told I had to walk seven gates away for an "extra security check." I am 71 years old and don't run well. I only object to the fact that they did not have the security check available at the boarding gate - or they might have called my name and sent me over there well before beginning boarding. They did assure me they would wait for me but I was the antepenultimate person to board the plane and quite upset by the whole thing."

Voordelen: "Everything from the flight, food & service exceeded expectations. Business class was exceptional."

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "Since we lost our second plane due to an emergeny on the first flight, the airline put us on a nice hotel to spend the night and got us new tickets to our final destination."
Nadelen: "There were not many flights available so we had to stop in Stokholm and then fly to Oslo."

Nadelen: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Voordelen: "Nice flight crew, decent food available for purchase."
Nadelen: "I purchased my ticket through Kayak on priceline.com In the description of the fair it was specifically stated that I'm allowed 1 checked in bag. The airline did not send me the standard check in and flight information email, so when out of concer for my flight, I logged in a few hours before to find out that all the good seats were already taken. When I then proceeded to online check in, I was dumbfounded to find out that I do not have any luggage allowance. When I called their English language help line I was connected to a prerecorded message and then promptly connected to a Polish speaking person. Lucky for me I speak some Polish, but if you do not you would have a problem. The person then proceeded to inform me that the flight from Poland to London that I was taking is considered by the Polish airlines as a local flight and for that reason I'm not allotted a free checked in bag. I fly a lot all over the world and this is the first time something like this has ever happened to me. I will now permanently stay away from Lot. They shouldnot be considered a major airline, but a cheap flight air. This way when booking a flight you would know to not expect much from them."

Voordelen: "Brand new fleet, latest extras, fresh and tasty food."

Nadelen: "Bad flight dirty carpets Kosher Food was not good at all"

Voordelen: "Friendly staff, clean airplane, electrical sockets available."
Nadelen: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."

Voordelen: "Older aircraft had not as narrow seating and was more comfortable."
Nadelen: "Boarding que at Warsaw is a mess."

Voordelen: "Was ok"
Nadelen: "Lost my luggage"

Nadelen: "Professional crew"