Vind goedkope vluchten van Phoenix naar Brussel

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "The food was amazing and the crew was great!"
Nadelen: "Boarding seemed a bit unorganized."

Nadelen: "Airport arrival experience at passport control was terrible"

Voordelen: "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Nadelen: "Fix the above. Will not fly Turkish airlines again!"

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Always excellent"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Nadelen: "Worst customer service."

Voordelen: "I did nit like anything..."
Nadelen: "I hate kayak.."

Voordelen: "Overall the experience was good. Cabin crew helpful."
Nadelen: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."

Voordelen: "Food was great."
Nadelen: "Long waits, poor communication, either too warm or too cold"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Very impressed! So impressed that actually called home to tell others to make sure they booked through Turkish airline for their travel next month!"

Voordelen: "Much nicer crew and attendants. Generous service and alcohol... Helped with the sleep"
Nadelen: "Food wasn't as good"

Voordelen: "Everything"
Nadelen: "nothing"

Voordelen: "Good service, nice plane, comfortable"
Nadelen: "Took forever to clear out trays after meal. Istanbul airport was not nice, bathrooms wee disgusting and little to no air conditioning in airport"

Voordelen: "Meal very good. On time."
Nadelen: "Audio for entertainment via ear buds almost indecipherable."

Voordelen: "No delays Courtesy of crew Very pleasant fly"

Voordelen: "The seats were comfortable, food was ok . Staff were friendly"
Nadelen: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"

Voordelen: "Service was amazing"

Voordelen: "Crew was excellent needs more room in front of the chairs specially when you are on a plane for 10 hours"
Nadelen: "Too tide in front of the chairs"

Voordelen: "Crews were very good.On my trip from SF to Mumbai, I requested Veg food, it was confirmed by your office, but in flight me and my wife did not get veg food.For 13 hours we were left hungry. I did not get whatever I paid for. I want monitory compensation for that."
Nadelen: "As per the comments above"

Voordelen: "Excellent price, customer service & we enjoyed it. Thank you."
Nadelen: "Nothing"

Voordelen: "All is good except the airport the service at Istanbul airport are so bad plus the restrooms are so smiling and duty"

Voordelen: "Friendly crew. Good food."

Voordelen: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."

Voordelen: "Great food; plenty of room to stretch out (we flew business class)."
Nadelen: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Voordelen: "Flight was short. Provided snacks and drinks."
Nadelen: "N/A"

Nadelen: "Fantastic"

Voordelen: "The crew was friendly. The entertainment package was good."
Nadelen: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Voordelen: "Quick and nice"

Voordelen: "Overall journey was ok"
Nadelen: "I am vegeterian. Food was horrible :("

Voordelen: "Love the entertainment choices, behind able to watch while seasons of TV shows, new movies. Makes the time pass easily."
Nadelen: "When you are doing a long flight, you don't want fruit to be the only choice for dessert. It's hard enough being gluten free but to find that nearly every airline just thinks that fruit is acceptable is disappointing. They did provide a gluten free bread roll rather than the usual rice cakes but on two recent legs, didn't heat it. When I told the flight crew the second time that it is inedible when not heated, he was great and said he would do that. And it is nice to eat grilled vegetables which are delicious but sometimes particularly on a long flight, a bit more variety is needed. Turkish Airlines is excellent but fixing this would make it great."

Voordelen: "Love this airline!!"

Voordelen: "Service and food"
Nadelen: "Leg room on flight"

Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Voordelen: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Nadelen: "Can't think of a thing that could actually be changed."

Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Voordelen: "Friendliness toward kids was really good."
Nadelen: "The movies didn't work until an hour after the flight started. Really."

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "Movies!"
Nadelen: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"

Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Voordelen: "The flight itself was fine, once I paid for it a second time!"
Nadelen: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"

Voordelen: "Nothing"
Nadelen: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."

Voordelen: "They gave us a meal on a 2.5 hour flight and we were very surprised!"
Nadelen: "They boarded late and you had to take a shuttle to the plan. We drove to the plane and waited for 15 minutes in the cramped shuttle while they were putting another staircase to the plane and finishing prepping it. We left a half an hour late and the flight was already at 10pm. It was a pretty terrible experience! And the section of the Istanbul airport we were in was pretty dirty. Also the movie they played had two language options but no English which was disappointing."

Voordelen: "Crew is excellent, polite and personal!"
Nadelen: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Voordelen: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Nadelen: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Voordelen: "Crew good and seat OK but not exceptional for business class"
Nadelen: "Food was average - main course could have been better. Range of movies ok but not great"

Voordelen: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nadelen: "Move the drapes a few more inches back."

Voordelen: "Professional crew. Good simple check in."
Nadelen: "Nothing."

Voordelen: "Usual faultless KLM experience"
Nadelen: "Nothing."

Nadelen: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Nadelen: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Voordelen: "The crew was great. The soecial meal request was hadled well despite oversight."
Nadelen: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Voordelen: "Nice staff and no delay"
Nadelen: "Instead of crisps maybe a bit of cheese or crackers"

Voordelen: "Friendly crew, upgraded seat was worthwhile"
Nadelen: "More snacks in between meals,"

Voordelen: "The friendliness of the crew"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Entertainment was amazing"
Nadelen: "Seats a bit hard"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nadelen: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Nadelen: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"

Voordelen: "great crew and comfortable flight."
Nadelen: "sceens in the plane to show map and direction of travel"

Nadelen: "Inflight was better than I expected. But needs upgrading air crafts."

Voordelen: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Voordelen: "The crew!!"

Voordelen: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Voordelen: "MCR airport Mert & Greet parking was smooth and efficient."
Nadelen: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Voordelen: "Efficient boarding system, clearly signposted. Professional staff"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Voordelen: "The staff tried to help me when it was evident we would not arrive on time"
Nadelen: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Voordelen: "The seats seemed to have more space on this plane which was nice."
Nadelen: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Voordelen: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Voordelen: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Nadelen: "The streaming service didn’t work"

Voordelen: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nadelen: "Flight departing late."

Voordelen: "Boarding was quick, Flight on time....just a regular service and plane"
Nadelen: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Voordelen: "Friendly staff"
Nadelen: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Nadelen: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Voordelen: "The crew was astounding"

Nadelen: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Voordelen: "The crew was excellent and surprisingly the seats were comfortable."
Nadelen: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Voordelen: "I like the comfortable seats"
Nadelen: "Service lag a little"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Nadelen: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Nadelen: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Nadelen: "The craft is a bit old. Harsh landing."

Voordelen: "On time, no hassle."

Voordelen: "In flight entertainment was great"
Nadelen: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Voordelen: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Nadelen: "See above. Overall, very nice experience."

Voordelen: "Left on time. No turbulence."

Nadelen: "More water provided during the flight. Also, the second meal was not very good."

Nadelen: "The flight delayed for 2xhours from Paris to Cincinnati"

Voordelen: "crew was wonderful, great food, quick boarding"
Nadelen: "cant think of anything"

Voordelen: "The crew was friendly and always came around with water."
Nadelen: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Nadelen: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Nadelen: "Boarding at CDG was awfully slow"

Nadelen: "Thanks"

Nadelen: "wine selection divider between seats"

Voordelen: "Staff and services all very good definitely"
Nadelen: "Everything was brilliant"

Voordelen: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Nadelen: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Voordelen: "The staff were very helpful and professional."
Nadelen: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Nadelen: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Voordelen: "Liked the transfer"

Voordelen: "Timely and smooth teansit."
Nadelen: "Food has a way to go to be appetising."

Voordelen: "Nothing"
Nadelen: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Voordelen: "That I was able to sleep a bit on the flight - and that we gained an hour."
Nadelen: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Voordelen: "Food and wine was very good. Music selection was excellent."
Nadelen: "Not enough leg room."

Voordelen: "Flight attendants were very nice"
Nadelen: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Voordelen: "It was on time"
Nadelen: "Hard seats Boarding was 35 min delayed"

Voordelen: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Nadelen: "Nothing."

Voordelen: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Nadelen: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Nadelen: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Voordelen: "I liked the crew, they were professional and tried their best"
Nadelen: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "Only the cabin crew was good."
Nadelen: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Voordelen: "The airplane have great entertainment system. The cabin crew are very nice."

Voordelen: "Service was great, flight was on time and I really enjoyed everything"
Nadelen: "Little turbulence but overall it comes as usual so it was worth the flight"

Voordelen: "Crew was nice and responsive"
Nadelen: "The overall experience is regular at best"

Voordelen: "Friendly staff"
Nadelen: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "The crew was very nice and helpful."
Nadelen: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Voordelen: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Nadelen: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Nadelen: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Nadelen: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Voordelen: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Nadelen: "Bottom seat cushions could be a little more comfortable ."

Voordelen: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Nadelen: "."

Nadelen: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Nadelen: "The experience was excellent."

Nadelen: "No wifi or entertainment was available. Food was mediocre."

Nadelen: "There was no place to charge my electronics"

Voordelen: "Horrible !!!"
Nadelen: "Be on time !!!!"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "nice entertainment when you use the AA app."
Nadelen: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Voordelen: "that it's over."
Nadelen: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Voordelen: "It was on time"

Voordelen: "Travel time was great"

Nadelen: "4 delays.. weather suc’s when trying to fly"

Voordelen: "All the service was good"
Nadelen: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."

Voordelen: "I enjoyed everything!"
Nadelen: "No complaints!"

Nadelen: "Delay in boarding due issue with aircraft"

Nadelen: "I am glad I am still alive"

Voordelen: "Chicken wrap"
Nadelen: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"

Voordelen: "Phoenix to Santa Rosa 10 times better than Phoenix to San Francisco then driving the rest of the way."
Nadelen: "Luggage took a long time to collect in Santa Rosa."

Nadelen: "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"

Voordelen: "On time and convenient"
Nadelen: "Crowded"

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "The staff was welcoming and it felt good!"

Voordelen: "Didn’t like anything"
Nadelen: "Delayed several times"

Voordelen: "Son flew alone and everyone was very helpful."
Nadelen: "Nothing"

Voordelen: "Totally fine"
Nadelen: "It was fine"

Voordelen: "Quick and did good job"
Nadelen: "After flying Japan Airlines I wish there were more free food and entertainment"

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "I actually got to sit by my sweetie. Perfection."

Voordelen: "blanket made it comfortable"
Nadelen: "No entertainment options"

Voordelen: "Good entertainment"
Nadelen: "Bad organization during boarding"

Voordelen: "On time departure"
Nadelen: "Why do not they serve FREE water????"

Voordelen: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Nadelen: "The very least employees should offer customer some waters to cool of"

Voordelen: "Everything went smooth. Staff were professional and friendly"
Nadelen: "Nothing."

Nadelen: "The landing gate in Palm Springs."

Voordelen: "santa ana airport"
Nadelen: "charged me ＄50 when i checked in my suitcase."

Voordelen: "Good preferred seat."

Voordelen: "Not much"
Nadelen: "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"

Nadelen: "No place to put my purse!"

Nadelen: "THe reading light was broken"

Nadelen: "temperature was too hot and stuffy."

Voordelen: "Very smooth"
Nadelen: "I didn't not like anything."

Nadelen: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."

Nadelen: "Price"

Voordelen: "I love the cookies"
Nadelen: "I wish my seat would recline more"

Voordelen: "Same as above."

Voordelen: "Timeliness"
Nadelen: "Nothing"

Voordelen: "Friendly service and staff."

Voordelen: "Excellent"

Nadelen: "No seemed happy at all."

Voordelen: "Nothing stood out"
Nadelen: "Nothing stood out"

Voordelen: "The touchscreen was pretty awesome"
Nadelen: "Loud passengers"

Nadelen: "delayed"

Voordelen: "Personnel parfait"

Voordelen: "Lovely staff, new plane, great entertainment options"

Voordelen: "I booked an aisle seat and they did not honour it at checking"
Nadelen: "Everything."

Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"

Voordelen: "Les sièges sont bien pour dormir"
Nadelen: "Les agents de bord auraient pu être plus directs avec une passagère dérangeante en lui demandant de bien se comporter afin que je puisse dormir."

Voordelen: "Divertissement même si prise de son ne fonctionnait pas bien."
Nadelen: "Retard d’une d’heure en raison de l’arrivee Tardive de l’appareil. Changement de porte déplaisant."

Nadelen: "L’avion a décollé avec une heure de retard dû à l’arrivée tardive de l’appareil. Changement de gate déplaisant."

Nadelen: "More clearly written policy about baggage allowance"

Voordelen: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Nadelen: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."

Nadelen: "Nous avions des billets avec united Airlines pour finas’ Se remdre compte que nous avons été changé sans le savoir avec air canada qui n’est théoriquement pas la même compagnie et donc qui ne se trouvait pas dans le même terminal... beaucoup de perte de temps ..."

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "1. Gentillesse de l'équipage 2. Rapidité du personnel à bord 3. Efficacité de l'avion"
Nadelen: "1. Wi-Fi indisponible 2. Aucun système de divertissement intégré au siège à bord"

Nadelen: "Ils ont perdu ma valise. Malgré la qualité du vol le service c’est pas la j’avais des choses très importantes à l’intérieur... merci air Canada..."

Voordelen: "Great crew"
Nadelen: "How late the flight was but they gave us a coupon to make up for it"

Nadelen: "Le vols a été retarder à partir de Québec. J’ai donc du courir à travers l’aéroport de Montréal pour attraper ma connection vers Edmonton. Arrivée à l’intérieur de l’avion, les compartiments à bagages à main étaient pratiquement tous plein. Eu beaucoup de misère à éviter de mettre mon sac à dos sous le siège devant moi. Chose que je déteste car je suis très grand et j’ai besoin d’espace pour mes jambes. On a finalement trouvé un endroit à inséré mon sc à dos après avoir argumenté avec l’agent de bors."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Équipage sympa!"
Nadelen: "Pas assez de place pour les jambes."

Voordelen: "Crew was friendly."
Nadelen: "It was incredibly cramped on the plane. Also, despite our ticket saying boarding starting at 2:05, we got there at 2:08 and were among the last people on the plane so there was no room for our luggage."

Nadelen: "Devoir payer pour un repas , même pas de petite collation offerte"

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "Équipage tés aimable"
Nadelen: "Écran non fonctionnel a l’allée et au retour... pour un vol de plus de 2000 CAD ce n'est pas acceptable."

Voordelen: "Worst seats of any airline"
Nadelen: "Worst seats of any airline"

Nadelen: "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."

Voordelen: "Prompt boarding"
Nadelen: "Timing of flight from Phoenix"

Voordelen: "Personnel courtois. Possibilité d’apporter nos repas. Ponctualité des vols tant à l’allée qu’au retour."

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "Réponse claire et precise"
Nadelen: "Rien"

Voordelen: "Boarding was OK."
Nadelen: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."

Voordelen: "Facil de savoir où on doit aller, rapide"

Nadelen: "J'aurais apprécié au moins une petite collation sur un vol de cette durée."

Voordelen: "the hostesses were friendly. safe flight"
Nadelen: "they always start at first class with drinks and food , by the time they reach further back your flight is half over, can they not do one cart from front and one from back. I realize we were not in first class but please don't ignore us"

Voordelen: "La synchronisation des vols n’étaient pas stressant"

Voordelen: "J’ai apprécié la gentillesse des agentes de bord. Le vol s’est très bien passé."
Nadelen: "Les points moins agréables sont la connexion à votre application. Il m’a pris 30 minutes avant d’avoir accès au menu du lecteur électronique. Puis, le service des agentes leur du premier vol était ordinaire. J’ai demandé à deux reprises un verre d’eau. La première fois, j’étais un fantôme. Elle n’a que servit la personne à côté de moi. La deuxième fois, elle avait oublié."

Voordelen: "Le vol était à l’heure précise"
Nadelen: "Pas de cuillère pour manger ma soupe et la bière était chaude"

Voordelen: "Ça a pris trop de temps avant le décollage du au personnel"
Nadelen: "C’e Trop lent"

Voordelen: "We did finally get to our destination."
Nadelen: "Late flights, missed connection, no ground service"

Nadelen: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."

Nadelen: "The flight from Phoenix to Vancouver was good except for the poor wifi when we were connected to the air canada wifi. Since there is no mini TVs on the back of the seats, you have to connect to their wifi to access shows and movies from your own device which is fine if it works. Tried to watch a movie which had huge problems connecting and the loading signal was on for a large amount of time. Once it had connected to the movie, it had restarted to the beginning about 25 times during watching it. Very disappointing and made it very unenjoyable. Also, right after we boarded, the pilot went on the intercom to tell us the ground crew had a gas spill and had to take extra time to clean it up which led us to sit on the plane for an extra 45 minutes and that led us to miss our connecting flight."

Nadelen: "Tres long delais de vol et attente dans l'avion apres l'atterissage"

Nadelen: "It’s Rouge. ‘Nuff said."

Voordelen: "The pilot made the flight a fast time. The airfare was a good price."
Nadelen: "The seat leg room was too cramped and the plane was older with a noisy cabin in the rear third area"

Voordelen: "Airport security was great and the airport pane was clean with a great crew!"
Nadelen: "Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available"

Voordelen: "La courtoisie de l'équipage. Le francais. Impossible d'évaluer le repas, car aucun pris à bord. Le sondage devrait proposer N/A."
Nadelen: "Un WC hors d'usage. Le système de divertissement inopérant pour les films: téléchargement trèèèssss lent et interruptions. Impossible d'ecouter un film. Enfin, les,sièges sont inconfortables pour un trajet de près de 4'heures!"

Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."

Voordelen: "Il y a des écrans meme pour des vols courts c’est très pratique. L’avion est confortable"

Voordelen: "En général, nous avons eu un bon service mais sans effet wow."
Nadelen: "un repas gratuit aurais été apprécié"

Voordelen: "Vol confortable. Personnel accueillant et gentil"
Nadelen: "Petit déjeuner minimal"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Nous avons connu des difficultés techniques au niveau des divertissements disponibles. Les écrans ne fonctionnaient pas durant toute la durée du trajet mais, heureusement, le personnel d'Air Canada nous a offert une carte de rabais pour un prochain vol."