Vind goedkope vluchten van Phoenix naar Brussel

Voordelen: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"

Voordelen: "Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV"

Voordelen: "Boarding was fast and practical"
Nadelen: "Food and beverage"

Voordelen: "Very smooth flight. Everything was perfect."

Nadelen: "Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next"

Nadelen: "Great experience."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "It didn't crash."
Nadelen: "Food no screaming babies . Comfy seats and armrests,"

Voordelen: "Crew very friendly"
Nadelen: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Im tall and couldn’t affort the better spaced seats so I was pretty cramped on most flights and I paid over $200 to even get those, just so my wife and I could sit together."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Middle seat was empty in business class"
Nadelen: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Voordelen: "Clean, modern plane"
Nadelen: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"

Voordelen: "I love that I only had to take 2 planes I will buy this way again"

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Bad"
Nadelen: "Because the one came in from London Got Delay And I miss my flight"

Voordelen: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Nadelen: "My flight got canceled. It is awful, extended my travel Time significantly."

Voordelen: "I always had a great experience with Lufthansa."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Voordelen: "friendly service"
Nadelen: "no head support"

Nadelen: "It was delayed an LH didn't allow enough to allow me to catch my connecting flight"

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "meal"

Voordelen: "The crew were professional and courteous"
Nadelen: "Nothing, as it’s a short flight!"

Voordelen: "Everything"
Nadelen: "None"

Voordelen: "1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine"
Nadelen: "Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned."

Voordelen: "Respect des horaires, gentillesse du personnel"

Voordelen: "Très bien. Bon accueil et à l'heure."

Voordelen: "Loved it"

Voordelen: "Service was good"
Nadelen: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Voordelen: "Everything was well organized and on time. Good meals! Price was fabulous!"
Nadelen: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Voordelen: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Voordelen: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Nadelen: "Nice flight, nice crew"

Voordelen: "Selection of many movie choices"
Nadelen: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Voordelen: "Le service. Et le confort"

Voordelen: "Nothing"
Nadelen: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Voordelen: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Nadelen: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Nadelen: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Nadelen: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Voordelen: "The food and the crew were excellent."
Nadelen: "My family's seats were separated by several rows. The airport gate was not manned until several minutes before boarding time. We had to ride a bus to board the plane. There was an extra passport check. The plane had a very old and outdated entertainment system."

Voordelen: "No frills but efficient"
Nadelen: "Food choice limited"

Voordelen: "Excellent service!"
Nadelen: "The boarding control in JFK, Terminal 8 is extremely slow. It had taken about 2 hours to get in. Arrgh!"

Voordelen: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Nadelen: "all the info should be listed on the web as well that the cost is half more than the website"

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "The flight overall was okey. Pleasant crew."

Voordelen: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Nadelen: "Plane too small. Avoiding Airbus jets from now on!"

Nadelen: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Voordelen: "direct flight from Helsinki to Miami was good"
Nadelen: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Voordelen: "Very comfortable"

Voordelen: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nadelen: "The weird on board shopping thing."

Voordelen: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Nadelen: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Nadelen: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Voordelen: "great flight. Left on time. Nice crew. Ditto for food and movies"
Nadelen: "Sears always close together"

Voordelen: "Polite crew.. 2 meals.. very smooth overall"
Nadelen: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Voordelen: "It was great to have some empty seats and a choice of seats."
Nadelen: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"

Voordelen: "Nothing"
Nadelen: "Small plane incredibly cramped for8 hour flight"

Voordelen: "I was glad that it was a direct flight, and the crew was nice."
Nadelen: "The seats are too small, and there were two empty rows behind us, but the crew seemed to be using them to sleep and did not allow anyone back there. The monitors were in the aisle, and I could not see it well, and I was never offered any headphones, so I could not watch the in flight entertainment. Overall, the flight was pretty disappointing."

Nadelen: "Cold"

Nadelen: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Voordelen: "Updated gate changes sent to phone was a life saver!"

Voordelen: "Personnel were very nice and fight was comfortable"
Nadelen: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"

Voordelen: "The fact that this is the only daytime flight from Boston to Europe."
Nadelen: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."

Voordelen: "Once we got on the flight it was all good!"
Nadelen: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."

Nadelen: "Food wasn't very good"

Voordelen: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Nadelen: "No complaints!"

Voordelen: "Good leg room."
Nadelen: "I paid an extra $90 to pick this seat. On the website it looked like an exit row seat with lots of room. However I couldn't really move out of my seat without climbing over others. It was a waste of $90."

Voordelen: "easy - no surprises"

Voordelen: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Nadelen: "Notting i can think of"

"4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore"

"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."

"Embarquement catastrophique en Italie dû à un manque d’organisation et de rigueur du personnel sur place mais le reste du voyage était parfait avec des stewards sympathiques."

Nadelen: "Le retard allé comme retour"

Voordelen: "Personnel de cabine au petit soin"
Nadelen: "Prix du billet un peu cher à mon sens"

Voordelen: "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Nadelen: "Avoir des divertissement à bord"

Nadelen: "Idem"

Voordelen: "The crew and the food were great!"
Nadelen: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Nadelen: "Seat recline was broken- wouldn’t hold position."

Voordelen: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Nadelen: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Voordelen: "Personnel accueillant et disponible."
Nadelen: "Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux."

Voordelen: "Rien"
Nadelen: "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"

Voordelen: "Entertainment programs"
Nadelen: "New variety of food"

Nadelen: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Voordelen: "Le personnel de bord et le service délivré sur un vol national"

Nadelen: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Voordelen: "Amazing crew and on time flight"
Nadelen: "None"

Voordelen: "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Nadelen: "Rien pour moi"

Voordelen: "Le manque de contact et guide pour les nouveaux systèmes d’enregistrement et embarquement."
Nadelen: "Plus de présence du personnel au sol."

Voordelen: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Nadelen: "See previous"

Voordelen: "The entertainment options were great."
Nadelen: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Voordelen: "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Nadelen: "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"

Voordelen: "Le chef de cabinet était très accueillant et à l’écoute"

Nadelen: "Propreté de l'avion"

Voordelen: "ras"

Voordelen: "Amazing crews!"
Nadelen: "N/A"

Voordelen: "Crew was amazing. Service and food was good."
Nadelen: "Random TSA check was not needed at the end when boarding."

Nadelen: "Propreté de l'appareil"

Nadelen: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Voordelen: "Nice staff. Flight on time."
Nadelen: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Voordelen: "srfghj"
Nadelen: "fghjkl"

Nadelen: "Assise des sièges premium un peu dure"

Voordelen: "Intranet wifi meant I could watch entertainment on my iPad"
Nadelen: "Seats are very uncomfortable"

Nadelen: "Ras"

Nadelen: "wine selection divider between seats"

Voordelen: "Staff and services all very good definitely"
Nadelen: "Everything was brilliant"

Voordelen: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Nadelen: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Voordelen: "The staff were very helpful and professional."
Nadelen: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Nadelen: "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."

Voordelen: "Le petit gâteau. Succulent à mort."
Nadelen: "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Voordelen: "Liked the transfer"

Voordelen: "Timely and smooth teansit."
Nadelen: "Food has a way to go to be appetising."

Nadelen: "Tiny uncomfortable seats."

Voordelen: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Nadelen: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Nadelen: "Impossible de commander un repas sans gluten sur l’application mobile"

Voordelen: "L’equipage, le confort, le système multimédia avec écran lumineux bon son et connectivité wifi pour tablette personnelle"
Nadelen: "Le retard important dû à la météo. C’est la faute de personne"

Voordelen: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Voordelen: "Rien."
Nadelen: "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."

Voordelen: "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Nadelen: "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Voordelen: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Nadelen: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Nadelen: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "Nothing."

Nadelen: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Nadelen: "At BA staff treats you inconsistent"

Voordelen: "Siege correct sans plus, et non inclinable"

Voordelen: "L’équipage"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Nadelen: "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"

Voordelen: "Le personnel"
Nadelen: "Rien tout a été parfait"

Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"

Voordelen: "The crew was super nice and very helpful!!! Wine included was awesome."
Nadelen: "The boarding process was chaotic. My TV screen kept going in and out. We"

Nadelen: "Traduction en français.."

Voordelen: "The crew was nice"
Nadelen: "I was supposed to have a handicap chair in London & did not so things were difficult for me."

Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Voordelen: "La couleur de l avion ."
Nadelen: "Tous"

Voordelen: "le personel etaient aimable et souriant"
Nadelen: "nous avons eu un delay"

Nadelen: "pas de boisson ni nourriture offerte"

Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."

Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Nadelen: "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"

Voordelen: "Propreté et état général de l'avion"
Nadelen: "Des hôtesses plus souriantes"

Nadelen: "ne pas etre entre deux inconnus"

Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Voordelen: "None"
Nadelen: "None"

Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Voordelen: "L'équipage très serviable et aimable Embarquement rapide"
Nadelen: "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Voordelen: "Breakfast burritos were a nice change."
Nadelen: "I did not like a seat under E row as the seats feel. Crammed."

Voordelen: "Bon équipage,pas de problème lors du voyage"
Nadelen: "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Nadelen: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."

Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"

Nadelen: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"

Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Voordelen: "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Nadelen: "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Nadelen: "3h de retard"

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Nadelen: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"

Voordelen: "Tout a bien été"
Nadelen: "Rien"

Voordelen: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"

Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Rien"

Nadelen: "Flight delayed missed connection out of London heathrow to Budapest."

Nadelen: "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

"Maintenance delay for 2 hours after Canceling my flight earlier in the week. So typical for this poorly run airline. Will make better choices for future flights."

"I think the flight attendant and first class was terrific, but whoever had to work in coach where I say didn’t seem happy about it, extremely mediocre service, not friendly, just putting 1 foot in front of the other. Just seemed “over it.”"

"It was a smooth, uneventful ride. The staff was very friendly. The overhead compartments were a little small for my hiking style backpack, but I made it work."

Voordelen: "Seats were comfortable"
Nadelen: "Flight attendant needs a lesson in FRIENDLY customer service he was almost rude to guests"

Voordelen: "Finally got me home"
Nadelen: "Delayed, no updates,"

Nadelen: "Food and drinks at least!!"

Voordelen: "Nice, supportive crew."
Nadelen: "The delay that made me miss my next flight..."

Nadelen: "No more plastic cups in first class - and offer packaged nuts."

Voordelen: "The crew.was so rude, even from the check in process"
Nadelen: "Everything,"

Nadelen: "Nothing"

Nadelen: "Too crowded c19"

Voordelen: "crew"
Nadelen: "The WiFi could have worked"

Voordelen: "Had an exit row seat, 17D. Lots of leg room."

Voordelen: "Crew was fine, outlets were nice"
Nadelen: "It should be a crime to have a fully packed plane in the middle of covid. It’s also illogical to not serve food but allow people to bring food on, doesn’t make it more covid safe. I will avoid American Airlines in the future."

Nadelen: "2.5 hour delay no explanation"

Voordelen: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Nadelen: "Very little seating at Phoenix airport."

Nadelen: "I can not rate this flight because I missed it since my connecting flight was so late due to mechanical issues."

Voordelen: "Nice clean new airplane, pleasant crew."
Nadelen: "Time to start offering complimentary wifi in first class"

Voordelen: "The airlines bumped us up to better seats without us asking!"
Nadelen: "N/a"

Nadelen: "Not being an hour late. Someone to manage social distancing at gates. What a mess. Flight was easy tho."

Voordelen: "nothing"
Nadelen: "extremely racist crew made flight uncomfortable for everyone."

Nadelen: "Book seats together for parties traveling together."

Nadelen: "Maybe some water"

Voordelen: "The flight was on time and the plane was clean and new."

Voordelen: "Crew was friendly and nice"
Nadelen: "Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once"

Voordelen: "Bags are no where to be found after landing 25 minutes ago"

Nadelen: "Cool AC, it was hot! AC barely working or set too low."

Nadelen: "Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight."

Voordelen: "Good overall."

Voordelen: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."

Nadelen: "Spacing people out until this covid is over"

Voordelen: "NOTHING"
Nadelen: "They could start by not allowing a non-compliant passenger ON THE PLANE. When he was already not compliant in the damn terminal. (Dude didn’t wanna wear a mask) forced the captain to circle back and screw our timing for our connecting flight. You might say, how can we blame AA, well, because they chose to allow him to become a problem and then exasperated it by allowing him in the damn door of the plane. Now we got stuck in Charlotte for the night. Nothing like being late for your Grandma’s funeral. Pathetic AA! PATHETIC!"

Voordelen: "Short, sweet and great crew."
Nadelen: "Nothing."

Voordelen: "Seat was comfortable. Crew was professional."
Nadelen: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."

Nadelen: "Not as crowded as the LAX to PHX"

Voordelen: "The plane was clean"
Nadelen: "More spacing with the whole Covid-19 thing going on"

Nadelen: "Great"

Voordelen: "Nice to fly again!"

Nadelen: "Have at least water offered"

Nadelen: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"

Voordelen: "Seats were great! No snackage... #covid19"
Nadelen: "Drinks"

Nadelen: "Nothing--everything was great--perhaps the best service I've ever received."

Nadelen: "No wifi or entertainment was available. Food was mediocre."

Voordelen: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Nadelen: "choice of snacks or food"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Travel time was great"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"