Pegasus is better than Wizz, Ryanair, Tui etc
excellent all round and check in luggage included
Very expensive flight,not foods,not WiFi,nothing at all,very rude staff
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Everything fine apart of the airport staff in Izmir ,about the airline nothing bad to say .
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
Nadelen: "Not charging for a small bottle of water would be nice."
Voordelen: "Nothing no drinks, food entertainment nothing"
Nadelen: "No services and not polite"
Voordelen: "Service, food and entertainment."
Nadelen: "Comfort. Flight was cramped."
Nadelen: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Nadelen: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Nadelen: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Voordelen: "Flight was on time."
Nadelen: "Check in line was very long and boarding was very unorganized."
Voordelen: "nothing"
Nadelen: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Nadelen: "Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con"
Nadelen: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Voordelen: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Nadelen: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Nadelen: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Voordelen: "Not so comfortable and no any food or drink beverage for free of charge"
Nadelen: "They should at clean and provide food and drink for free of charges"
Nadelen: "The boarding Schdule"
Nadelen: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Voordelen: "Cheap ticket prices"
Nadelen: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Voordelen: "I liked that it's first and last time"
Nadelen: "Everything"
Nadelen: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Nadelen: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Ontime departure and arrival. Friendly crew. Comfortable."
Nadelen: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."
Voordelen: "Not much"
Nadelen: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Voordelen: "was not full so had some space"
Nadelen: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Voordelen: "Friendly crew."
Nadelen: "Not being able to check-in online."
Voordelen: "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."
Nadelen: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Nadelen: "Checkin takes à long time"