Vind goedkope vluchten van Rwanda naar Brussel-Nationaal

Voordelen: "Another confirmation of excellent QA service."
Nadelen: "Nothing."

Voordelen: "Seat comfortable"

Voordelen: "Awful"
Nadelen: "Flight was cancelled and rebooking dealt with poorly"

Voordelen: "Everything.. will do it again!"
Nadelen: "Everything was perfect"

Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Voordelen: "The seats were comfortable. The entertainment system was wonderful."
Nadelen: "The crew was disorganized."

Voordelen: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Nadelen: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."

Voordelen: "Food and leg room"

Voordelen: "Everything."

Nadelen: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"

Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."

Voordelen: "Seat was comfortable."
Nadelen: "transit timing was a bit hectic."

Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Voordelen: "The crew and accommodations"
Nadelen: "Availability of vegan meals"

Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Voordelen: "No leg space"

Voordelen: "Seat where comfortable and thank needed more leg space"
Nadelen: "Good was poor bcz going and back was same menu of choice of food."

Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Nadelen: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."

Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Nadelen: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"

Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"

Voordelen: "Qatar est une super compagnie rien à redire"

Voordelen: "Super compagnie gentille et agréable"

Nadelen: "Les repas"

Voordelen: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Nadelen: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Voordelen: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Nadelen: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Nadelen: "Peu de nouveaux films"

Voordelen: "Business class seats were comfortable."
Nadelen: "No WiFi, Poor list of shows"

Nadelen: "Movies are always the same"

Voordelen: "Good food"
Nadelen: "Des choices of movies"

Voordelen: "comfortable seats good service"
Nadelen: "nothing"

Voordelen: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Nadelen: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."

Voordelen: "Terry was wonderful"
Nadelen: "N/A"

Voordelen: "Very nice staff."
Nadelen: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Voordelen: "Overall services"
Nadelen: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."

Voordelen: "Dans les temps, confortable, personnel aidant"

Voordelen: "Everything"

Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"

Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"

Voordelen: "They make you feel like a person"
Nadelen: "Nothing"

Voordelen: "Le À 380 est super, plus de place moins de bruit"

Voordelen: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Nadelen: "The Oryx system lackedmin recent movies ....that's the only complaint"

Voordelen: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."

Voordelen: "Seat reclining was good. Fleece blankets were warm"
Nadelen: "Blankets had a really bad smell Food options were very limited - even bread was eggless"

Voordelen: "Friendly crew, comfortable plane"
Nadelen: "Luggage lost, unhelpful Kigali Helpdesk. Johannesburg VERY helpful"

Voordelen: "Helpful friendly crew, reasonable ticket prices."
Nadelen: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."

Voordelen: "Yes"
Nadelen: "Customer services"

Voordelen: "I was happy to avail of Wifi in the sky."
Nadelen: "No entertainment! For an major international flight, one expects some seatback entertainment"

Voordelen: "Well organized on check in. Attentive"

Voordelen: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Nadelen: "Entertainment was limited."

Voordelen: "The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great."

Nadelen: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"

Voordelen: "Food and in-flight services"
Nadelen: "Entertainment package"

Voordelen: "Rwanda Air is the best"
Nadelen: "Landing at Kigali was bit rough"

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "Fligh was on time, front desk staff were very helpfful, flight staff were friendly"

Voordelen: "That there were not many people on the second leg and that the plane was clean"
Nadelen: "The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed"

Voordelen: "Everything was perfect. On time arrival."
Nadelen: "Loud Nigerian co-passengers"

Voordelen: "Timeliness, Service, Cleanliness Comfort"

Voordelen: "The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat."
Nadelen: "The breakfast was not as appetizing."

Voordelen: "Nice blankets. Good service."
Nadelen: "Food wasn't that great and juices were very sweet (tasted like sugar water)"

Voordelen: "Good and clean planes, good service"
Nadelen: "We had couple of ours delay and not well communicated"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Nadelen: "We incurred significant extra costs (visas, taxi, hotel costs) because Rwandair changed our flights around from what we had originally booked, with no compensation or help navigating the visa process."

Voordelen: "The plane was nice and the captain gave good info."
Nadelen: "Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded."

Voordelen: "Landing was very smooth. I got window seat as requested."
Nadelen: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."

Voordelen: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."

Voordelen: "Information during flight"
Nadelen: "No TV or programmes to entertain slong"

Voordelen: "Was good on time"

Nadelen: "Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!"

Voordelen: "Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage."

Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"

Voordelen: "Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!"

Voordelen: "The staff at the airports were friendly."
Nadelen: "After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a 'lost luggage' report. However, the staff member told me that 'if' RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels."

Voordelen: "Staff courteous and friendly"
Nadelen: "Some choices on menu do not do well by time of serving ie fish"

Voordelen: "Everything"
Nadelen: "Time management"

Voordelen: "Plane was clean and very comfortable, staff was courteous. Surprisingly good food for a short flight"
Nadelen: "Changed flight times without informing passengers on BOTH of the legs. Staff were polite, but were more interested in following the rules than helping people get on their flights. No customer feedback forms were available"

Nadelen: "No entertnainment"

Voordelen: "Planes were great and flight crew excellent."
Nadelen: "On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip."

Voordelen: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Nadelen: "Nothing."

Voordelen: "Everything went well as expected..."

Voordelen: "The crew is nice"
Nadelen: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."

Voordelen: "movie dinner on each leg of the flight"
Nadelen: "the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late"

Nadelen: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"

Voordelen: "The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early."
Nadelen: "Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don't take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance."

Voordelen: "Nothing."
Nadelen: "This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me 'avoid Rwandaair and precision airlines - they are both airlines that do not follow any regulations, and not just operational, but safety as well.'"

Voordelen: "Crew were pleasant. The flight was comfortable."
Nadelen: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."

Voordelen: "the flight got me to Gaborone on Monday morning"
Nadelen: "Person in Kigali checked my bag to Johannesburg, not Gaborone. Flight was delayed one hour. Slept on a chair in Johannesburg airport for three hours."

Voordelen: "Everything was excellent, service, cabin, food."
Nadelen: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"

Voordelen: "Orderly, organized, courteous"

Voordelen: "Flight attendant are helpful."

Voordelen: "I always appreciate the cleanliness of Rwanda! This carries over to their planes too. Good staff on the plane. Too short of a flight for entertainment- it was amazing they even served the quick drink and snacks they did! Good on-time flights."
Nadelen: "After I bought my tickets the flights were rescheduled, giving us an 8 hour layover between flights... some in our party were stuck in the airport with nothing to do, and there is nothing to do in that airport. One question, when will passengers learn that listening to music or movies on the plane without headphones is really uncool?"

Voordelen: "It was a short flight and all went well. We even had time for a snack."

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "The crew ere very attentive."
Nadelen: "Everything was great except that I find I have little taste for Turkish food. I as see this as my own failing, not the airline's."

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "The staff was kind and well spoken on the flight."
Nadelen: "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "Everything- Most enjoyable international flight ever"
Nadelen: "Nothing"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Nadelen: "La cuisine est vraiment horrible"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Nadelen: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"

Voordelen: "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
Nadelen: "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Entertainment and crew were helpful"
Nadelen: "Food messed with my stomach."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Nadelen: "The heavy turbulence but, that's beyond their control"

Voordelen: "Rien"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "In flight service and food was excellent."
Nadelen: "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Nadelen: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Nadelen: "Repas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Flight left on time. Crew was friendly and was multilingual. Entertainment on our personal monitors was good."
Nadelen: "Overall it was a good flight but since I was not familiar Turkish Air, there were some glitches. Although I'm not wheelchair bound, I have great difficulty walking distances with fear of falling. I was never offered some assistance by the Houston airport or the airline at this point. The seating on the plane is difficult to maneuver for a disabled person. The flight was OK except for cramped spaces. The flight left on time and that was good considering Houston had just gone through the hurricane."

Nadelen: "They changed checkined seat numbers. Air conditioning was a total failure."

Nadelen: "The Istanbul airport is very large and there are many people. The signage is generally pretty good, but it was confusing getting off the airplane from Berlin and seeing a sign saying something like " foreigners." I waited in that very long line for at least 30 minutes which ate up most of my layover time. Only to find out that it was for people with visas coming into Turley. I was directed to another, poorly marked, line for people transferring planes."

Nadelen: "The space between the seats were narow"

Voordelen: "Friendly and attentive staff. Timely take of."
Nadelen: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Voordelen: "Great attention and kindness from the attendants"
Nadelen: "The cabin was very very hot during the flight."

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "Tout"
Nadelen: "Rien"

Voordelen: "Food"
Nadelen: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Voordelen: "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Nadelen: "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Voordelen: "The attention from the crew and services"
Nadelen: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"

Nadelen: "Friendlier crews"

Nadelen: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nadelen: "Move the drapes a few more inches back."

Voordelen: "Fast boarding"
Nadelen: "Slow in refuelling, got us delayed for 40-"

Voordelen: "Newer plane, crew was amazing, seats were adjustable"

Nadelen: "Fix the damn KIOSKS at Vienna!"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Nadelen: "Doesn't"

Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Food provided, staff kind"
Nadelen: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "Quick flight"

Voordelen: "great crew and comfortable flight."
Nadelen: "sceens in the plane to show map and direction of travel"

Voordelen: "Good comfortable seat with extra leg room. Pleasant crew."

Voordelen: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Voordelen: "Boarding agent extra effort to improve my seating!"
Nadelen: "Food amount less than expected."

Nadelen: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Employees were very friendly"
Nadelen: "The seats were very small"

Voordelen: "Flying with KLM is a pleasure"

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Nadelen: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Nadelen: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nadelen: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Voordelen: "Cabin crew were very professional."
Nadelen: "Aircraft returned to gate due to fault and was delayed for 45 min."

Nadelen: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Voordelen: "Excellent very good"
Nadelen: "Everting so good ex"

Voordelen: "Boarding was quick, Flight on time....just a regular service and plane"
Nadelen: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "On time"

Voordelen: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Voordelen: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nadelen: "The amount of extras you have to click no to while checking in online."

Voordelen: "Service impeccable!"
Nadelen: "They have one line of executive class after the kitchen and toilet, is very noisy."

Nadelen: "I don’t like the limited choice of drinks on these short KLM flights."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Voordelen: "The flight attendants could not do enough for you."
Nadelen: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Nadelen: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Nadelen: "Too late i missed my connection flight"

Voordelen: "The crew were pleasant"

Voordelen: "Seat had power supply. Also had own screen"
Nadelen: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."

Voordelen: "Good"
Nadelen: "Goood"

Voordelen: "The food was good."
Nadelen: "The seats aren’t comfortable and way too small."

Voordelen: "It was a smooth flight and the crew were nice."
Nadelen: "Food could have been better. Plus a glass of wine/beer either sold or complementary wouldn’t hurt"

Voordelen: "Being direct flight"
Nadelen: "Food, seats"

Nadelen: "How you book for me two tickets and you take the money for same day going and retuning"

Voordelen: "878-9 was amazing with seats flat. The 737-800 needs some improvements!"
Nadelen: "737 B 800 seats don't recline much like Turkish air or Saudia!"

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions"

Voordelen: "New planes"
Nadelen: "Timing"

Voordelen: "The crew was amazing, QBE the sit was comfortable"

Voordelen: "Nothing"
Nadelen: "Boarding not good"

Voordelen: "Crew was good."
Nadelen: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."

Voordelen: "The airplane was specious and comfortable and the crew are extremely nice people"
Nadelen: "We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all"

Voordelen: "every thing"

Voordelen: "Seat was comfortable because I was in fire exit seat"
Nadelen: "They lost my baggage. It is so hard to follow up. Could have been more organized and approachable"

Voordelen: "Rapidity for delivering the luggage"
Nadelen: "Verification of visa"

Voordelen: "The food was hot."
Nadelen: "The flight was delayed by almost 2 hours."

Nadelen: "Bathroom could have been much cleaner."

Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"

Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Voordelen: "The food was okay"
Nadelen: "The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon."

Nadelen: "Not to sit in the midddle seat."

Nadelen: "3 hours delay !"

Voordelen: "We had front seats which made the journey comfortable"

Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Nadelen: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"

Voordelen: "In flight service"
Nadelen: "Food is not as good as it looks"

Voordelen: "Good meals, and plenty of beverages."

Voordelen: "Flight was on time and I appreciate that."

Voordelen: "Cheap flight. Boarding was quick and thats about the only thing good."
Nadelen: "No Wifi, no alcohol, and food was terrible."

Voordelen: "Nice trip good food"

Nadelen: "Buy it From you by price and checkout by other price more than your price don’t know why are you know that"

Voordelen: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Nadelen: "The movie selection didn't have many classic movies."

Voordelen: "See above"

Voordelen: "Lost my connection"
Nadelen: "Nwver on time"

Voordelen: "Sufficient leg room."
Nadelen: "Crew need more training. Entertainment need to improve."

Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Nadelen: "Please to repair your seat. Cannot be up right position while takr off or landing. Only recline position"

Nadelen: "Check in employee playing games on his phone instead of talking to me"

Voordelen: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."

Voordelen: "Big Jet, Clean and very good service."

Voordelen: "Great crew, members always welling to help"

Voordelen: "The crew whas nice but smill od airplane whas very bad"
Nadelen: "Upgrade the airplanes"

Voordelen: "The direct flight non stop Price"
Nadelen: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"

Nadelen: "Lots of security checks with no solid standards"

Voordelen: "Delayed 1:30 hour"

Nadelen: "Nothing"

Voordelen: "Nothing was good. Everything was horrible."
Nadelen: "Flight attendants are rude and nasty. They take forever to accommodate you. When you press the flight attendant button to be taken care of. They don't care at all. If you ask for help you're left unhelped."