Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten vanaf Santa Cruz de Tenerife
be.kayak.com is ook beschikbaar in het Frans. Voir le site en français.
Voor deze route zijn geen directe vluchten bij KAYAK beschikbaar. De kortste vliegduur voor een vlucht met meerdere tussenstops is 9u 20m
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar België.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar België binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar België vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar België, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Nadelen: "Free wifi"
Voordelen: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Nadelen: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Nadelen: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Nadelen: "Everything was OK"
Voordelen: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nadelen: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Voordelen: "Excellent crew, good food & movie selection."
Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"
Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Voordelen: "Comfortable seat, great crew."
Nadelen: "Flight delayed, no USB port and no entertainment"
Nadelen: "Travelled business class and was ace experience"
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Voordelen: "The space at my feet with the chair in front was a bit akward."
Nadelen: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Nadelen: "We had 4 hour delay causing a stop over at 3am. So yeah"
Nadelen: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "absoluut geen klachten"
Nadelen: "Uitermate tevreden!"
Voordelen: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Voordelen: "On time and friendly crew"
Nadelen: "Boarding needs improvement"
Voordelen: "Crew was good"
Voordelen: "Good food, friendly service"
Nadelen: "More trash pickup; only one round of beverage service"
Voordelen: "The crew were amazing and the flight was very smooth."
Nadelen: "Keep up the good work"
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Voordelen: "Gaps between seats are very narrow."
Nadelen: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."
Voordelen: "Very pleasant, professional crew"
Nadelen: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Voordelen: "Efficient crew"
Nadelen: "Long, slow line at check in. Not many new movies or tv shows"
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Voordelen: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Nadelen: "No complaints about anything."
Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."
Nadelen: "Boarding was confusing and disorganized"
Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"
Voordelen: "Nice flight, nice crew, and a nice experience."
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Voordelen: "Really friendly staff. Great service"
Voordelen: "Cabin crew were very professional."
Nadelen: "Aircraft returned to gate due to fault and was delayed for 45 min."
Voordelen: "Great service"
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Voordelen: "The staff was very helpful and professional. Promp response to calling for attention."
Nadelen: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Voordelen: "Decent seat size. Sorta slept the whole flight."
Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"
Nadelen: "At some point the luggage was lost. here."
Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."
Voordelen: "Seats were comfortable Had a row to myself Flight was good even though there was a bit of turbulence it was smooth"
Nadelen: "I missed the food and drink from London to Manchester cos I fell asleep Found a bag of crisps on the chair next to me but no bottle of water"
Voordelen: "Quick flight. Friendly cabin crew."
Voordelen: "Crew was amazing."
Nadelen: "First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future."
Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"
Nadelen: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."
Voordelen: "Crew were nice, good enough selection of entertainment. Quick disembarking"
Nadelen: "Seat not super comfortable. Had room, but the lack of armrest being able to move fully up, and the fixed position of the sides of the headrest were frustrating.1"
Voordelen: "The flight attendants were brilliant! Kind, caring, helpful and smiling.."
Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."
Voordelen: "total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays"
Nadelen: "not aplicable"
Voordelen: "They sped up the flight time after leaving Chicago two hours late."
Nadelen: "We sat in the dark on the tarmac with the door open and below freezing temperatures with irregular updates as to the delay or expected arrival time. The flight details were not updated to say the flight would be delayed until after it was originally to have arrived in Milwaukee."
Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"
Voordelen: "Flew business, so attention was great."
Nadelen: "Seats are awkward and for business, not necessarily the best. Entertainment is vast but when you fly round trip, it can be repetitive."
Nadelen: "Left standing 30 minutes during boarding process. All food and drink for sale only. Even a glass of water. No entertainment. Seat barely large enough for small person. No immigration cards available on the flight."
Voordelen: "Bathrooms were fine"
Nadelen: "The TV monitor is smaller than my first Apple computer and there are no USB outlets for the long flight. The food is not well stocked and choices are minimal. The seat I was in didn't recline as normal due to location. :("
Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."
Voordelen: "I liked the seats that I got. Staff were friendly and it was a comfortable flight overall."
Nadelen: "There wasn't enough drinks (water etc) coming around after meals."
Voordelen: "Clean plane and excellent flight overall. The food was very good and the cabin crew were very nice."
Voordelen: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Nadelen: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"
Voordelen: "Bob, the flight attendant, was funny and attentive."
Nadelen: "Wheelchair tag came off and lady at gate was not helpful."
Voordelen: "My upgrade."
Nadelen: "That I needed to be searched again before boarding the plane. The long layover."
Voordelen: "Awesome flight attendants, funny relaxed, seemed like they wanted to be there"
Nadelen: "The entertainment was awful. A small screen with terrible picture. The movie selection was small but current."
Voordelen: "Ontime, no nonsense flight"
Nadelen: "Sadly disappointed that drinks (even soda) are no longer free!"
Voordelen: "Unremarkable short hop that met basic expectations"
Nadelen: "Tight seats No snack or drink service"
Nadelen: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"
Nadelen: "Being late"
Voordelen: "Great time with the cabin crew member, Sally. She made us feel welcome and entertained during the flight."
Nadelen: "It gave me a different return date"
Nadelen: "Water costed money and only credit card accepted"
Nadelen: "I added a quick trip to Austria while I was in Europe and timed it so I would fly back to London and then back to LA on the same day. London had a huge wind storm on 10/21 so my flight from Austria landed 1 hour late, with that I missed my London-LAX flight on BA (that I purchased via Kayak). The BA agents tried to help me but were not able to use my Kayak ticket to re-book me or at least recover some of my investment. There was no phone number provided on my reservation and after an hour of trying to help me, they said I have to buy a brand new ticket. The cost for my return and my seat reservation both were lost and my new ticket was $1,600 (and I had to spend the night in a hotel at Heathrow as at that point all US flights left for the day). I usually book directly with the airlines because I want to avoid situations like this, so it is too bad that the one time I come to Kayak I end up having to buy a new ticket that was twice as expensive as the original one. Ina Watkins email@example.com 646-594-3593"
Nadelen: "Legroom is extremely tight."
Voordelen: "The crew was friendly, and the plane was clean."
Nadelen: "Checking in is extremely slow , bag check is even slower."
Nadelen: "The "complimentary" drinks weren't complimentary, as you had to pay for them"
Voordelen: "The crew tried to keep me comfortable. Even though I was in a regular seat despite paying for a premium seat"
Nadelen: "When I reached the boarding gate, the attendant took my boarding pass as if he was checking something and changed my seat without asking me, issued me a new boarding pass... no explanation. I had a long flight to London from Delhi already so I was too tired to immediately realize what he had done. It only occurred to me when I boarded the flight. I had booked a premium seat in advance and had paid $175 extra for it. He basically moved me to a regular economy seat at the back without asking me or refunding me. That's fraud."
Voordelen: "I liked how quick it was."
Nadelen: "It was odd going from the terminal, down two flights of stairs, out into a wry crowded bus to the plane. Then the people unloading out bags took close to an hour and kept switching baggage carousels and confusing everyone."
Voordelen: "The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)"
Nadelen: "I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??"
Voordelen: "Clean plane"
Nadelen: "Nothing was offered for free to during or even a simple snack what about a sandwich, Huge disappointment"
Voordelen: "Entertainment, timely boarding"
Nadelen: "Delayed landing, one or the attendants was very rude"
Voordelen: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."
Voordelen: "On time"
Voordelen: "It was short"
Nadelen: "Lost luggage - no one cared despite it clearly being lost at check in going down a broken bag shute. Plane was late. BA is losing their upmarket appeal trying to compete with cheaper airlines."
Voordelen: "On time and accommodating"
Nadelen: "All ok"
Voordelen: "Everything was good after we finally left."
Nadelen: "Due to mechanical issues, flight was canceled. Missed a day of our honeymoon as a result. Compensation offered as a result was unsatisfactory."
Voordelen: "Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey."
Nadelen: "Minimum service as usual for a low cost flight."
Voordelen: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Nadelen: "no food, no entertainment system, no facility to charge cell phones."
Voordelen: "Crew is very nice"
Nadelen: "Seats are pretty small"
Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"
Voordelen: "Quick flight with no issues"
Nadelen: "Little cramped."
Voordelen: "787-9 new aircraft with the total lack of space in economy, my worst transatlantic crossing in thirty years. DVT waiting to happen."
Nadelen: "Being able to go home"
Voordelen: "Comfy seat."
Nadelen: "The flight was delayed for more than an hour"
Nadelen: "This flight was cancelled"
Voordelen: "I paid the $29 for an aisle seat and wasn’t disappointed. It was a pleasant flight."
Nadelen: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom). Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."
Nadelen: "Flight was an hour late."
Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"
Voordelen: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Nadelen: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."
Voordelen: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Nadelen: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"
Voordelen: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Voordelen: "We got there."
Nadelen: "Plane arrived late so boarded late. Crew was ridiculously slow with drink/snack cart. They served only 5 rows so we never got a drink."
Voordelen: "Did not have A chance to fly this route."
Nadelen: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Nadelen: "Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable."
Voordelen: "Saving grace: movie selection much better than expected. Food a bit better than expected (in the world of airline food). Crew capable & nice enough. We got to our destination on time, so at least there’s that."
Nadelen: "Boarding @ JFK was a joke. That part of airport is currently under construction, so massive # of ppl & not enough room for everyone. Once on plane, all reasonably good until we reached altitude & settled in for the evening. At that point, for some reason the heat came on between rows 39 & 46 (we were in row 45) & was on all. night. long. on an overnight flight. Crew was baffled & didn’t know how to fix. I was melting & miserable — impossible to sleep. Cramped, basic economy seats. Awful experience."
Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"
Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"
Nadelen: "Flight was late and the scheduled connection was only 2h. Impossible to make it even on time. JFK terminal is 3rd world"
Voordelen: "Crew did get us on standby; more legroom than trans-Atlantic flight"
Nadelen: "6 hours too late"
Nadelen: "Iberia lost one of our bags and also broke our stroller"
Nadelen: "crew... food was awful..."
Nadelen: "they book flight connections too close in madrid, resulting in big hassles, especially if passport control is also involved"
Voordelen: "crew members were nice."
Nadelen: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."
Voordelen: "Crew are helpful"
Nadelen: "The tight space especially in seated with a big lady and inconsiderate person in front of me"
Voordelen: "Great and on time"
Nadelen: "Nothing all good"
Voordelen: "Crew very nice"
Nadelen: "Food terrible."
Voordelen: "Entertainment was great. Nice choice of movies, and boarding was easy."
Nadelen: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."
Voordelen: "The time"
Nadelen: "The servicie inside the plane"
Voordelen: "We left on time."
Nadelen: "We had to move to a different gate on arrival and that was an additional hour waiting. Felt like a sardine, absolutely no leg room. Had to pay extra to book a seat on an international flight."
Voordelen: "the flight crew was cordial and efficient. we arrived on time."
Nadelen: "The planes were older and the seats were not comfortable for the length of the flights."
Nadelen: "5 hours delay"
Voordelen: "On time"
Nadelen: "EVERYTHING was a charge Water wasn't even offered."
Nadelen: "Doctor recommended not to travel but no credit given."
Voordelen: "The british flight to Madrid was overall very good"
Nadelen: "Also delayed"
Nadelen: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"
Voordelen: "Food was good. Nice blanket and pillow."
Nadelen: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."
Voordelen: "A short flight but could have some form of entertainment."
Voordelen: "Considering my flight was from Tenerife to NY even though they stopped in Madrid they could have given us at least a bottle or glass of water without charging for it. No TV so not the greatest flight. Staff not very helpful at airport to accommodate a seat change to be able to sit with family."
Nadelen: "Chair design very uncomfortable. Food was for sale - I find that really cheap. It's a two-hour flight. Drinks and snacks should be part of the package."
Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Voordelen: "service on the flight was excellent pilot helpful and informative about weather and delays"
Nadelen: "once we got to the airport (JFK)- Iberia ran the flight, we waited over 3 hours (yes 3 hours) for our luggage with very little information about why it was delayed some said security, some said weather we got announcement that it would be there in 15 min then monmentarily but we still waited 2 more hours this experience- esp the poor information in addition to the wait really tainted my expereince. I would not fly Iberia again and recommend that FinnAir not affiliate with them"
Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Voordelen: "Customer service, food, comfort."
Nadelen: "Not a lot of movies to watch."
Nadelen: "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."
Nadelen: "Delayed flight. Misplaced luggage. Long lines. Poor staffing. Had to give up food vouchers for delayed flight given long lines just to pick up vouchers. Long lines due to poor staffing."
Voordelen: "I was moved to an aisle seat b/c there was a couple that wanted to sit together. I appreciated that food was provided, but it felt very rushed. I enjoyed the in flight entertainment as it helped the time go much faster. The crew was very nice and did their best to keep passengers comfortable."
Nadelen: "The flight itself was probably the most turbulent flight i've ever been on. In addition, boarding and de-boarding took a long time. we had to just stand and wait for both - for a much much longr time that normal. They were able to make up the time in the air, but it felt unusually long to both board and de-board."
Voordelen: "One of the best landings I ever experience. Nice crew. On time."
Nadelen: "My bag was lost. Still waiting for it."
Voordelen: "Very good landing in strong cross winds"
Nadelen: "Wheelchair service was 35 minutes late and we were last to board However service in Vigo was great"
Nadelen: "Crying baby entire trip"
Voordelen: "The flight crew was fantastic, the flight was not crowded, and there was a decent selection of media."
Voordelen: "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Nadelen: "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."
Voordelen: "I was going to SpIn for several weeks what could be wrong"
Voordelen: "Très bon personnel de bord, check-in et embarquement très rapides!"
Voordelen: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Nadelen: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"
Nadelen: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."
Nadelen: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."
Nadelen: "The chain in was slow an tedious."
Nadelen: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."
Voordelen: "Open seat right next to me"
Nadelen: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"
Voordelen: "The crew were very friendly."
Nadelen: "The terminal was old and no pre check at security. Also very limited options in that terminal once through security."
Voordelen: "Overall plane stability"
Nadelen: "No delays, better food, updated plane"
Nadelen: "Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good"
Voordelen: "Timing parfait"
Nadelen: "Une collation offerte"
Nadelen: "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."
Voordelen: "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"
Voordelen: "Everything was as expected except for the inconvenience of no having food on board."
Nadelen: "Had to pay for food. not a single chip :("
Nadelen: "Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles."
Voordelen: "The crew and service, the overall flight was good."
Nadelen: "The waiting time, boarding,"
Voordelen: "Vuelo directo"
Nadelen: "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"
Voordelen: "Brand new aircraft, excellent communication"
Voordelen: "Crew very pleasant and professional. Priority boarding worked very well"
Nadelen: "Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle."
Voordelen: "First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services"
Nadelen: "Liked it all"
Voordelen: "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Nadelen: "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."
Nadelen: "No tv for an 8 hour, overnight flight."
Nadelen: "Air Europa is the worst company in the world."
Voordelen: "The price"
Nadelen: "Some of the crew was very rude, food was bad forca 9 hr flight!!!"
Voordelen: "I got to my destination safely."
Nadelen: "My plane took off 45 minutes late and no one told the passengers (in English at least) why we were leaving so late (and I still don't know). After about 20 minutes of waiting for takeoff, I pressed the button to ask a flight attendant why we were leaving so late but no one would come up to me, so I had to flag a flight attendant down when she walked by and she only stayed long enough for me to ask her when we were leaving. I also wanted to buy a snack on the plane and the same flight attendant who had answered my question before snapped at me about using a credit card when I accidentally gave her my debit card. Normally, I'm not one to complain about these types of things and this situation definitely could have been much worse, but I think it's important that any delays are communicated to passengers."
Nadelen: "Boarding time notification and check luggage’s cost"
Voordelen: "Cartoons on tv (for kids)"
Nadelen: "the plane is too tight"
Voordelen: "Free wine with your meal."
Nadelen: "The staff at check in were very rude, we were never advised about paying $150 extra per bag each way! They stated because we booked through a travel agency instead of booking directly with air Europa they charged us for luggage. It was an unexpected large expense. Crew barely spoke any English."
Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"
Voordelen: "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Nadelen: "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"
Voordelen: "Boarding was efficient"
Nadelen: "No free beverages"
Voordelen: "The 787 was the only good thing."
Nadelen: "Everything else sucked."
Voordelen: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Nadelen: "Limited selection in the IFE."
Nadelen: "Our flight attendant did not smile ONCE! At check in , we had the good fortune to be carrying exceptionally small carryons. However, two passengers had bags that appeared regulation, but apparently were not. These two people were treated like criminals. I’ll never fly Air Europa again."
Voordelen: "Crew was great, however boarding could be improved. Too many checks and waiting to board."
Nadelen: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."
Voordelen: "Le premier vol"
Nadelen: "Le deuxième vol"
Voordelen: "Very comfortable plane with wide seats and nice reclining feature! Staff is very friendly. They are generous with the food and snacks."
Nadelen: "Boarding was not loaded in zones. It was a free for all. Staff seemed annoyed that I asked for more water (I had asked 25 min prior and she asked me to wait for beverage service. When I got it, I chugged it and asked for more and they ignored me. I had to ask 3 times)."
Nadelen: "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."
Nadelen: "bagageafhandelijk verschrijkkelijk. Koffers kwijt en volgens de balie gebeurt dat om de haverklap in mallorca"
Nadelen: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"
Nadelen: "Retard 1h40!!!!!"
Voordelen: "the crew was nice ans well manered"
Nadelen: "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."
Voordelen: "Confort Équipage au top"
Nadelen: "Absence de divertissement Repas ou boisson payante Embarquement en retard"
Voordelen: "Équipage sympa"
Nadelen: "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"
Nadelen: "Too cold and unfriendly services"
Voordelen: "Food was ok."
Nadelen: "Very tight space on longer flight"
Voordelen: "Vol excellent, pilotage, équipage et accueil a bord"
Nadelen: "Le wifi et la prise USB qui fonctionnent"
Voordelen: "There was a good amount of room on the plane with comfortable seating."
Nadelen: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Voordelen: "+de 3 h de retard..."
Voordelen: "Fast and efficient"
Nadelen: "It was flawless, no improvements needed"
Voordelen: "The price was cheap"
Nadelen: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"
Voordelen: "Avion récent, personnel tb"
Nadelen: "30 mn de retard"
Voordelen: "Compagnie naze à tous les niveaux"
Nadelen: "Alors qu'ils ont toutes les annonces pré enregistrée dans toutes les langues ils ne sont pas foutus de faire les annonces dans la langue d'arrivée ou de départ. Ils préfères mettre en catalan..."
Nadelen: "Le vol est parti avec deux heures de retard. Nous avons attendu 1h10 à la porte d'embarquement sans que l'on nous donne d'information sur l'heure de départ re programmée, ni d'explications. Une fois dans l'avion, nous avons dû attendre 50 minutes supplémentaires."
Nadelen: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Nadelen: "Less delays"
Nadelen: "Trop prêt des toilettes"
Nadelen: "Tout doit être paye."
Voordelen: "As expected for a budget flight."
Nadelen: "Even though it's a budget flight, I feel water should still be available to passengers free of charge."
Nadelen: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Voordelen: "The crew is great"
Nadelen: "The seats doesn’t move forward nor backwards"
Nadelen: "L’avion est arrivé en retard et en entrant dans l’avion on m’a imposé de mettre mon bagage pourtant au format cabine en soute, alors qu’en fait il restait de la place au dessus de moi. Résultat j’ai manqué mon RDV !"
Nadelen: "Éviter les retards"
Voordelen: "Plane looks new and clean."
Nadelen: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Nadelen: "Les bagages en cabines ont été mis en soute alors que j’ete presse et ma valise a été dégradée"
Nadelen: "Obligé de mettre le bagage cabine en soute"
Voordelen: "Rien à dire sur la compagnie"
Nadelen: "Mais par contre vous... !! Vous m'avez annoncé à deux reprises par mail que mon vol était retardé de 47 min. J'ai donc pris mon temps pour me rendre de la gare de Bordeaux à l'aéroport, pensant avoir plus de 2h devant. Arrivé aux portes d'embarquement, je m'assoie pour attendre l'annonce de l'ouverture des portes. HEUREUSEMENT, un policier me demande ce que j'attends, me dit que l'embarquement vient de fermer, que je dois courir. Arrivé devant la porte, plus de passerel, le commandant à était bien gentil de me laisser monter dans l'avion qui décollait 2 min après. Je ne vous remercie pas !"
Nadelen: "Long delay"
Voordelen: "Good but not the delay"
Nadelen: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Nadelen: "Ya eu un retard de 4 heure jai perdu mon rendez vous"
Voordelen: "Key to long haul flight is keeping everyone happy without forcing them to sleep. On a westbound flight arriving at night you want to get on the target timezone asap, this flight is the FIRST that really allowed me to do that without conflicting with people who don't know how to manage jet lag. The dimmable large windows and comfortable seat make it more comfortable. A/V with 3D map, online lunch ordering, being able to see outside without the bright sun bothering anyone, all worked well. +100 I was skeptical of the a la carte food & beverage service, without any regular service, especially on a long haul flight, but it seems to be much less hassle for stewards and frees up passengers to eat when they want. the food selection was meager and overpriced though. video system worked well, fortunately I found one good one, had all the trick play (replay, captions) so, ok, given meager selection. after 12 hour, people are tired, but few were visibly annoyed or crabby."
Nadelen: "They didn't have place to put garbage on the airplane, we tried to stuff it in the bathroom once, we just left the rest in the empty seat next to us. Spanish airports don't have good queue management, only two boarding classes, makeshift line. People crowd the gate making it seem like they'r about to get on next confusing the people who actually are next."
Voordelen: "Rien de particulier."
Nadelen: "Plus de 2h de retards."
Voordelen: "Quick boarding with the baby, very helpful friendly staff"
Nadelen: "Retard de plus de 2h!!! Aucune compensation durant le vol, même pas un verre d eau"
Voordelen: "Arriver d’un point a à un point b."
Nadelen: "Plus de 4 heures de retard, avec des mails de Kayak depuis 7 heures du matin jusqu’au soir qui annonçait des retards sur le vol( une trentaine de mails en tout). Avec chaque fois un temps d’attente Different ( 3h/2h/20min...). Puis enfin avec quatre heures de retard en commence l’embarquement et il s’arre En plein milieu pour on ne sait quelle raison ( personne ne nous dit quoique ce soit) et on ne t’off Même pas à boire ni rien à bord. Bref vraiment dégoûtée"
Voordelen: "at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please."
Nadelen: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Nadelen: "Vol annulé pour l’allée, retard de Palma à Barcelone, et ensuite retardé d’en 2h30 de Barcelone à Nantes."
Voordelen: "we reached our destination alive"
Nadelen: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Nadelen: "Vueling staff avoiding the issue of wanting to talk about why they sold more seats than are on the plane — telling me that it was my fault and that I should have checked in online earlier. This, despite technical problems with their online checkin system not allowing me to do so."
Voordelen: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
Nadelen: "How can I be reimbursed. The way we were treated is a shame"
Nadelen: "4h de retard en tout."
Voordelen: "It arrived at its destination in one piece and not on fire"
Nadelen: "Tiny seats, plastic seats, late as usual."
Voordelen: "Getting off the plane."
Nadelen: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."
Nadelen: "Was late, without any notification"
Nadelen: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Voordelen: "Boarding was ok"
Nadelen: "Flights usually delayed and the cabin crew look like they are sucking on a perpetual lemon"
Nadelen: "Los asientos"
Voordelen: "Rapide efficace les informations ont été exactes"
Nadelen: "Temps d'attente à l'enregistrement des bagages !"
Nadelen: "Boarding was horrendous"
Voordelen: "on time arrival"
Nadelen: "Couldn't add baggage online with airline Kiwi.com/ Kayak couldn't add it either. Ended up paying 40 euro in manual check in -- too expensive compared to their web 19 euro cost.. they didn't allow me to add even 72 hours before. Not happy with cost and no service."
Voordelen: "On Time"
Voordelen: "On time, easy check-in and smooth boarding"
Nadelen: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Nadelen: "Didn’t get there yet"
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