Vind goedkope vluchten van Venetië Marco Polo naar Brussel-Nationaal

Voordelen: "Excellent"

Voordelen: "Great service in 1st class"
Nadelen: "All good"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Nadelen: "70’ late on a 45’ flight"

Nadelen: "The seats in coach are incredible small and the seats reclines way to far."

Voordelen: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Nadelen: "We had a huge delay"

Nadelen: "Lost our bags"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "It was fine - overall pleasant/nothing."
Nadelen: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Voordelen: "The seats aren’t the greatest"
Nadelen: "Just the seats"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "Delayed 45 mins making transfer for international flight difficult"

Voordelen: ";Flight attendants very attentive;"
Nadelen: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Voordelen: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Voordelen: "Swiss took care of arranging hotel for us and substitution flight."
Nadelen: "Missed connection flight because of delay"

Voordelen: "Quick, clean, flight."
Nadelen: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."

Nadelen: "Seat would not recline. Long fight cramped 27B"

Voordelen: "Fast boarding and deplaning."
Nadelen: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."

Voordelen: "Staff friendly and flight very smooth"
Nadelen: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."

Voordelen: "Not applicable."
Nadelen: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Voordelen: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Nadelen: "Nothing. It was a quick and easy trip!"

Nadelen: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Nadelen: "Nasty passport control person at gate check in"

Nadelen: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Nadelen: "Flight was 30 minutes late which made our connection very tight."

Voordelen: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Nadelen: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."

Voordelen: "Boarding was quick and efficient"
Nadelen: "Nothing I can think of was bad just a regular fight."

Voordelen: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Nadelen: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Nadelen: "Delay"

Voordelen: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Nadelen: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Voordelen: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Nadelen: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Nadelen: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Nadelen: "delayed"

Voordelen: "Seat assignment had taken into account that we had a 45 minute window to our connecting flight. Everyone very pleasant and helpful. Fantastic help to escort us to our connecting flight so we did not miss it! Did not make us feel rushed even though time was short!"
Nadelen: "All good!"

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "The new aircraft"
Nadelen: "Lavatory wasn't clean enough"

Nadelen: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Voordelen: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"

Voordelen: "Friendly and professional crew, good movie selection"
Nadelen: "Not enough room in the seats. Could not open my lap top in avaialable space. Very tight feeling."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Good service inflight"
Nadelen: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Nadelen: "id."

Voordelen: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Nadelen: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Nadelen: "I did not get a check in reminder email which I thought was strange. I tried checking in and received an error message. I contacted customer service by email and was told I was all checked in. Assuming no issues I went to airport to find out it was canceled. I did not receive an explanation. I waited in line for two hours before speaking to a representative. Was made to feel like it was my fault I hadn't worked things out while waiting in line-"didn't you receive an email!?" I was told no other options except to leave the next day. I pulled up many other flights out of Venice that would get me home in time and was told that there simply were no other options. The real explanation was that Swiss didn't want to pay out to get me home in time. I had to pay more money to get back into the city rather than sit in airport for 12 hours."

Voordelen: "Boarding and staff okay"
Nadelen: "Terrible plane ; no room , the most miserable flight we have ever been on"

Voordelen: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Nadelen: "Serve at least one cup of water. It was not offered, nor available."

Nadelen: "changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,..."

Nadelen: "El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa"

Voordelen: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Nadelen: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Voordelen: "Seamless boarding, departed and arrived on time."
Nadelen: "Very surly and unhappy looking crew"

Voordelen: "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Nadelen: "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Voordelen: "People next to me"
Nadelen: "Seat, food , no fee for bag, and service"

Voordelen: "the flight was on time"
Nadelen: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Nadelen: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Voordelen: "Very new and clean plane."
Nadelen: "Nothing it was all good."

Voordelen: "Le paysage."
Nadelen: "Moins de retard! Plus aimable à l'embarquement !"

Voordelen: "Amazing crew helped us check in our luggage at a reduced rate."
Nadelen: "More inter European connections at more competitive price"

Voordelen: "All was well but missed my bag and one opened"
Nadelen: "Missed my baggage and one was opened and wrapping removed"

Voordelen: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Nadelen: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Nadelen: "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Nadelen: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Nadelen: "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Nadelen: "Changement de porte d’embarquement au dernier moment"

Nadelen: "Change of gate at BCN with no notification"

Nadelen: "Retard de 45’ sans information et sans excuses. Inacceptable"

Voordelen: "Ponctualité et efficacité"

Voordelen: "The fact that I had more legroom than I expected was surprising."
Nadelen: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

Voordelen: "The flight attendants were very nice. Great service."
Nadelen: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."

Voordelen: "Timely"
Nadelen: "Let you die of thirst until they finally get around to serving something"

Nadelen: "Retard. Absence d’information sur le retard. Pas de sourire."

Voordelen: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Nadelen: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Voordelen: "legroom and quick"

Nadelen: "L'équipement dans l'avion inopérant"

Voordelen: "La rapidité d'embarquement"

Voordelen: "They had drinks"

Voordelen: "Easy boarding on time nice crew"

Voordelen: "Nothimg"
Nadelen: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Voordelen: "Confortable space, great food taste,"
Nadelen: "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."

Voordelen: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Nadelen: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Voordelen: "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Nadelen: "The plane looked old and dirty"

Voordelen: "Nothing about check-in and boarding."
Nadelen: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Nadelen: "Got canceled and we were stuck in Rome. Had to spend $3k to get back to United States. Thank you Air Berlin for nothing"

Voordelen: "Flight was delayed by over 1 hr , with no explanation fm the ground staff or on board"

Nadelen: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Voordelen: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Nadelen: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Voordelen: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Nadelen: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Voordelen: "Friendly staff"
Nadelen: "No free food, even drinks need to be paid."

Nadelen: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Nadelen: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Voordelen: "Flight was quiet and smooth"
Nadelen: "Food was substandard Leg space very crummy"

Nadelen: "delay without clear indication"

Nadelen: "HORRIBLE seats. So unbelievably uncomfortable"

Nadelen: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Voordelen: "More leg space."
Nadelen: "No tv screen"

Voordelen: "Nothing"
Nadelen: "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "service and timing were great"

Voordelen: "Seats were comfortable. The crews were helpful."
Nadelen: "Cleaner bathroom on the plane."

Nadelen: "Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive."

Nadelen: "Boarding was awful"

Nadelen: "30 min delay !"

Nadelen: "600€ for tiny space in the plane!!"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Voordelen: "That there were no group calls for boarding"
Nadelen: "My seat"

Nadelen: "Water could have been served complementary"

Nadelen: "It was very cold they need to lower the temperature."

Voordelen: "The crew was very cool"
Nadelen: "The food was ok"

Voordelen: "comfortable leg space"

Voordelen: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Nadelen: "Once in Houston took 30minutes to the luggage to be delivered"

Voordelen: "Excellent service. Friendly staff."

Voordelen: "I liked the organization and service"

Voordelen: "We loved the movie."

Nadelen: "no information on the board about delay and gate change"

Voordelen: "Also a good airline, though the a la cart..."
Nadelen: "The a la carte approach that includes charging 3 euros for water. I mean, seriously?"

Nadelen: "Service for my mom was great!"

Voordelen: "Clean and somewhat comfortable"

Nadelen: "Delayed and JFK wasn't ready for us. So more delay"

Nadelen: "Crammed seats, not very clean, took pictures, very dirty."

Voordelen: "They had a funny safety video"
Nadelen: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Nadelen: "Over 2 hour delay"

Voordelen: "Problem was, my luggage didn't arrive. I am now in front of lost and found desk, expecting it will come one of next days. My additional problem is, I am traveling on Wednesday in remote area by car and need desperately my luggage!"

Nadelen: "Lost my bags or did not make it on time for connection."

Voordelen: "The space between the seats was good"
Nadelen: "No entertainment at al, no charger for the phone, nothing to drink unless payed! Not even water!! They were 1,5 h late"

Voordelen: "Nice equip and staff, comfortable and on-time"
Nadelen: "Veg meal requested but not processed."

Voordelen: "Rude and incompetent crew/employees. Early morning flight was delayed 30 min and therefore we missed our connection. Representatives at the Brussels airport were incompetent, slow and misleading and on top of all our suitcases were lost and 24 hours later no one can tell us where they are"
Nadelen: "Crew"

Voordelen: "."
Nadelen: "."

Voordelen: "The service was very very professional"

Voordelen: "Excellent"
Nadelen: "Everything is fine"

Voordelen: "all was good"

Nadelen: "delay of 20 Min"

Voordelen: "Best business class for travel to and from Europe."

Voordelen: "Your airline 100% better then Air Canada."

Nadelen: "Seats had no cushioning on bottom or back"

Nadelen: "Baggage handling"

Nadelen: "No water/fluid offered -- everything was pay-to-play."

Voordelen: "Liked flight home arrived early luggage on belt quickly fragile parcel looked after and loads of leg room on airbus"
Nadelen: "Nothung"

Voordelen: "Nothing"
Nadelen: "All of it. Missed an event because of their delay. An event I paid for."

Nadelen: "Required to pay even for a soft drink or juice."

Voordelen: "Same as above"
Nadelen: "Same as above"

Voordelen: "We don't know. Ask our suitcases. They arrived in Venice and we were in Athens."

Nadelen: "The plane was delayed. The service was poor. My bag was lost. Will not fly brussels airlines again."

Voordelen: "Very old planes No entertainment Very nice stewardess"

Nadelen: "Lousy treatment to passengers/customers"

Voordelen: "Overall plesant."
Nadelen: "No snack not even a peanut."

Nadelen: "It was cancelled on me and three of my classmates. No notification."

Nadelen: "Check in was not available and had to fly standby despite having reservation."

Voordelen: "Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona"
Nadelen: "Change management"

Voordelen: "Crew was friendly, plane clean"
Nadelen: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."

Nadelen: "The flight was an hour late with no announcements made in the terminal"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Quick flight"
Nadelen: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."

Voordelen: "Plane looks new and clean."
Nadelen: "Boarding process, included checked in luggage and limit hand carry to 15 kg."

Voordelen: "Perfect timing and nicely crew"
Nadelen: "There is no food not even a glass water for free"

Voordelen: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nadelen: "No food offered for free. No even water offered"

Voordelen: "standard flight without any unexpected events except 30 minute delay."
Nadelen: "30 minutes delay."

Nadelen: "I missed the rental car"

Voordelen: "Crew good"
Nadelen: "Booked extra legroom didn't get it."

Voordelen: "The flight was on time. The ground crew was pleasant and helpful, especially in meeting the needs of handicapped passengers."
Nadelen: "You have to pay for anything you consume in the way of food and drink... even a glass of water to take a pill. My wife and I fly frequently and this will be our last time to fly Veuling. Other than the lack of any free beverages, the legroom is minimal, there is no TV and no electronic recharging at the seats."

Voordelen: "The flight actually got me to my destination"
Nadelen: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."

Voordelen: "nothing"
Nadelen: "vueling is the worst airlines ever"

Nadelen: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."

Voordelen: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Nadelen: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."

Nadelen: "Awful. Didn’t make it. Vueling was terrible at fixing the problem. Stranding is in Barcelona airport"

Voordelen: "Randomly given exit row seating."
Nadelen: "First at the airport they tell us we have to check our carry ons when we had already flown three flights with them with those same bags as carry ons, then they criticize us for having heavy bags, which they never would have known if we had been allowed to carry them on. Their back up reason for needing to check bags was the flight was overbooked and there would be no room for bags, both of which were false as I personally counted at least 15 seats open and there were at least 6-7 completely empty overhead bins. Finally, it is Kayak that notifies me that my flight is delayed 90 minutes, but yet the airline decides it is a good idea to have us board and then just sit on the plane before finally telling us after 30 minutes of sitting on the plane with the flight door still open that we are delayed another hour. I would not fly them again."

Nadelen: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"

Voordelen: "On time, one carry on and personal item for free onboard, clean - no complaints"

Nadelen: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."

Voordelen: "Puntualidad"
Nadelen: "Los asientos"

Voordelen: "Nothing"
Nadelen: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."

Nadelen: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."

Voordelen: "Crew. Extra leg room on first leg."

Voordelen: "Alles op tijd"
Nadelen: "Te weinig plaats voor de benen"

Voordelen: "New plane, comfortable seat and helpful crew"
Nadelen: "Disembarking in Barcelona very disorganised"

Nadelen: "Extra small space. Les that normal."

Voordelen: "Comfort and friendliness of crew"
Nadelen: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"

Voordelen: "Left on time !"
Nadelen: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."

Nadelen: "overbooking, rude staff"

Voordelen: "The music in the background was a nice touch to the flight."
Nadelen: "My recline button on the seat was broken and I was sat on the back seat so wouldn’t disturb anybody behind me, the person in front reclined and rightly so for comfort leaving me very little room. Felt a little closed in."

Voordelen: "Geweldig! Het was een rustige vlucht. Zowiezo heel krap. Maar het was rustig"
Nadelen: "Niks!"

Nadelen: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."

Nadelen: "Het is heel krap om te zitten. Maar de prijs was goed. I guess you get for what you paid. Het was niet slecht."

Voordelen: "The boarding and flight was at the right time."
Nadelen: "The confort is very bad. So small the space for the legs"

Voordelen: "Cheap."
Nadelen: "Very late"

Nadelen: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."

Voordelen: "Was given the Exit seat"
Nadelen: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"

Voordelen: "Not much"
Nadelen: "Less than 20cm from edge of seat and back of seat in front. Late."

Nadelen: "two adults one infant 3 piece of luggage is $140 euro. So infant bag is $70 euro where as adult is $35. We deserve $35 euro refund."

Nadelen: "Dely and they lost my bags"

Voordelen: "Clean plane and bathrooms. Smooth flight. Communicative captain."
Nadelen: "At times crew seemed so aloof that I felt I was bothering them just by being there. Flight was delayed (just like the Vueling flight that made me miss my connection the day before which is why I was on this flight to begin with)."

Nadelen: "Long delay"

Nadelen: "Seats uncomfortable"

Voordelen: "Not really a like or dislike, we did not have food or entertainment on the flight it wasn't long enough."

Voordelen: "Itching"
Nadelen: "Delays. Poor boarding lost luggage"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "on time, great boarding, comfortable seats and above all... inexpensive"
Nadelen: "no food or drink of any kind"

Voordelen: "Ponctualité"
Nadelen: "It is known that RyanAir is not the top class of comfort."

Voordelen: "Le prix du vol, l'amabilité du personnel."
Nadelen: "C'est Ryanair, donc, beaucoup des choses devraient être améliorés."

Nadelen: "L’embarquement prioritaire"

Voordelen: "Vriendelijk personeel"
Nadelen: "Wisselen van gate net voor instappen. Kleine chaos. En lang buiten moeten staan wachten omdat vliegtuig nog niet geland wad. Je betasld voir priority en dan is meer dan 40 minuten buiten in kou te STAAN geen service"

Voordelen: "Rien"
Nadelen: "Équipages odieux..."

Voordelen: "Rien"
Nadelen: "Stop à la pub pendant le vol. 1h de vol= 1 h de dérangement à essayer de nous fourguer les produits vendus à Bord. Et comme toujours avec RyanAir retard du vol."

Voordelen: "Leuke crew."
Nadelen: "Doordat iedereen in een soort ‘corridor’ terecht komt, na het boarden is er nauwelijks meer priority-gevoel ;-)"

Nadelen: "éviter 1h15 de retard"

Nadelen: "Le confort des sièges est à revoir. Au bout de 2 heures cela devient douloureux de rester assis"

Voordelen: "Sièges trop durs"

Nadelen: "Entertainment niet aanwezig."

Nadelen: "Half uur later vertrokken zonder mededeling"

Voordelen: "Embarquement à l’heure"
Nadelen: "L’attente à l’embarquement et l’attente à l’arrivée à la douane"

Voordelen: "Arrivée correct et immigration et récupération des bagages à temps."
Nadelen: "Le vol aurait pu partir à l’heure et ils auraient pu annoncer le retard. L’avion est un peu sale."

Voordelen: "Snelle boarding en zeer rustig bevolkte vlucht"
Nadelen: "Bewust stoelen ver van elkaar geven als je niet bij betaalt. Na we vroegen of er mogelijkheid was om toch bij elkaar te zitten bij check in, kregen we antwoord van niet. Eenmaal id vlucht bleek 1/3e Vd vlucht leeg. Passagiers zijn dan zelf gewoon gaan schuiven met hun stoelen om toch per 2 te zitten"

Nadelen: "Retard d’une heure trente non explique au départ de bordeuax"

Voordelen: "Zitplaats was oké"
Nadelen: "Lang wachten, onvriendelijk"

Voordelen: "De prijs, maar zelfs die was nog hoog voor wat ik er voor terug kreeg."
Nadelen: "Chagerijnig personeel, heel kortaf en onduidelijk! In de vlucht had ik weinig ruimte en alles was helemaal volgepropt met tassen."

Voordelen: "Vond weinig echt leuk. Personeel was aardig."
Nadelen: "Kon niet betalen met ABN kaart"

Nadelen: "Heenvlucht zat er bagage bij terugvlucht niet...vast en zeker hele kleine lettertjes niet gelezen..Dus ergens mijn fout, maar wist niet dat je voor beide reizen moest boeken als je tegelijk een retour boekt. Dus misschien beter aangeven!!! Want 60 euro weer extra bijbetalen is geen fijne terugkomst!"

Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"

Nadelen: "Accumulation des voyageurs en attendant l'embarquement dans un petit sas sans pouvoir s'asseoir. Vol en retard sans aucune information de la part de la compagnie"

Nadelen: "wederom vertraging"

Nadelen: "2 x geboekt met ryanair en 2 maal met veel vertraging"

Nadelen: "Die low cost is geen low cost meer als je een stoel moet betalen, priority moet betalen of je koffer vliegt in de ruimte onder vliegtuig en als je maar 10kg gratis mag meenemen voor 3 weken is dat pauver. Dus de volgende keer gewone lijn vlucht even duur meer confort."

Nadelen: "Door stakingen zaten we meer dan 5h vast aan de luchthaven. Niemand wist van iets, het was chaos. Een duidelijke communicatie had leuk geweest, niet alleen voor ons maar ook voor het personeel van Ryanair zelf"

Nadelen: "De bagage normen"

Voordelen: "Eigenlijk niets speciaals was leuk."
Nadelen: "Dat we een uur vertraging hadden voor we vertrokken, en er voor, tijdens en na de vlucht niets over gezegd is. Pas na landen bleek door op te zoeken op internet dat het aan de Franse Verkeersleiders lag. WAAROM VERTELLEN ZE DAT NIET!"

Nadelen: "Veel onduidelijk bij het afgeven van de bagage! Bleek dan dat ik maar alleen voor de heen vlucht de bagage betaald had en moest opnieuw naar de balie en nogmaals 50 euro betalen voor de koffer. Dus in totaal 100 euro voor het transport van 1 koffer van 17 kg en dat vind ik overdreven! Bovendien vond het personeel onvriendelijk hij de incheck!"

Voordelen: "niets"
Nadelen: "iets meer dan een uur vertraging, waardoor ik meer eten en drinken moet kopen voor mn vrouw en ik. het verblijf op een luchthaven is erg duur zoals u wel weet. daarna was de snelweg naar Tilburg ook erg druk omdat we te laat waren zaten we in de avondspits!! tevens waren alle vloeistoffen ingenomen, omdat het niet duidelijk was aangegeven dat de kleine koffers als cabinebagage werd beschouwd en wel in het ruim gingen, ook deze kosten hebben we moeten maken. erg slecht"

Nadelen: "Een uur vertraging en tergend kang wachten in een rij"

Voordelen: "on vient chez Ryanair pour le prix"
Nadelen: "le retard de 2h30, ce qui a engendré une désorganisation totale au départ. Tout en Anglais sauf l'annonce pour les tickets à gratter payants qui est aussi en Français!!!!"

Voordelen: "Correct"
Nadelen: "Manque explication en français"

Voordelen: "Het boarden verliep vlot en georganiseerd in Malpensa!! Hierin slagen velen helemaal niet. Vroegtijdig geland!"

Voordelen: "Snel en veilig"
Nadelen: "Alles ok"

Nadelen: "De vlucht was een uur te laat waardoor ik mijn aansluiting heb gemist en uiteindelijk 3 uur te laat op mijn bestemming aankom! Ik ga een klacht indienen bij Ryanair. Daarnaast was mijn koffer kleiner dan anderen in het vliegtuig en werd die van mij als enige in het ruim geplaatst. Je gaat mij niet wijs maken dat iedereen prioriteit tickets heeft gekocht."

Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."

Voordelen: "Prima vlucht. Geen extra’s maar dat kan ook niet voor doe prijs."

Nadelen: "Door omstandigheden zijn wij niet geweest"

Nadelen: "Wij zijn uren met Ryanair Bezig geweest om de tenaamstelling op de tickets te herstellen. Het tussenvoegsel in de naam is niet meegekomen in de boeking. Ik ben hier zeer ontevreden over en kon niemand van Kayak bellen. Wij kwamen er pas zaterdag na het inchecken achter! Lag niet aan Ryanair."

Voordelen: "Punctueel"
Nadelen: "Stoelen staan erg dicht op elkaar"

Voordelen: "Ryan Air deed de complete Europese luchtvaart instorten met efficient vliegen maar van efficient boarden hebben ze geen benul. Ook hier is nog grote winst te behalen. Elk vliegtuig 15 minuten korten aan de grond, reken uit de winst voor Ryan en dan toegenomen vlieg plezier voor hun reizigers."

Voordelen: "L’équipage était agréable, possibilité de changer de siège, arrivée rapide à Madrid."
Nadelen: "Embarquement « prioritaire » catastrophique dans un aéroport qui frise le hangar de bétail ! Dernier vol du soir = vol retardé. Les nouveaux sièges sont bien moins confortables que les précédents, totalement pensé pour être extrement fins et légers afin de dépenser le moins de kérosène possible"

Voordelen: "Mooi helder weer, snelle afhandeling van de bagage."
Nadelen: "Boarden duurde lang. Onduidelijk waarom 30 minuten vertraging optrad. Veel mensen boeken priority, waardoor dit alleen kostenverhogend werkt en niets meer toevoegd als iedereen het heeft."

Voordelen: "Goedf op tijd"
Nadelen: "Spijtig dat we als koppel niet naast elkaar zaten. Er was nochtans nog een vrije plaats naast mezelf!"

Voordelen: "Même pas un verre d.eau nous est offert pour préparer un biberon pour mon bébé. !!!!!!!!"
Nadelen: "Au moins des boissons devraient être offertes même pour un vol d’une heure"

Voordelen: "Snel en efficient"
Nadelen: "Rommelige instapprocedure"

Nadelen: "tout faire pour faire payer le passager des suppléments, c est pathétique, surtout quand cela retarde l'embarquement (enregistrer les bagages au contrôle ralenti tout le monde), le personnel n adhère pas à la politique commerciale, et les clients sont agacés par cela. Et surtout tout le monde perd du temps à l'arrivée à attendre un bagage "cabine" mis en soute."

Voordelen: "Stewardess die plezier in haar werk had bij het verkopen van een beker soep. Goede humor."
Nadelen: "Ik zat bij de nooduitgang. Normaal wordt je voor het vliegen geïnstrueerd voor wat je moet doen in een noodsituatie. Minimaal wordt je gevraagd om de instructies door te nemen. Zowel op de heen als de terugvlucht is dat door geen van het cabine personeel gedaan."

Voordelen: "erg vriendelijk personeel"