Vind goedkope vluchten van Agadir naar Brussel-Nationaal

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Nadelen: "Flight arrived late, didn’t land at the specified time. Loss the connection."

Voordelen: "Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice"
Nadelen: "Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall..."

Nadelen: "Flight was delayed. Took a long time to board."

Voordelen: "Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced."
Nadelen: "Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia."

Voordelen: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Nadelen: "The food was ok could be better and WiFi didn’t work."

Nadelen: "Information,connection,airline staff,customer service, Ivan go on forever"

Nadelen: "Crew politeness"

Voordelen: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Nadelen: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Nadelen: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Voordelen: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Voordelen: "Nothing"
Nadelen: "Very small plane, so much turbulence during flight. It was the worst."

Nadelen: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Did not have A chance to fly this route."

Nadelen: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."

Voordelen: "It was my first flight with Iberia - I was very pleased with the entire experience."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "It took a very long time to drop bags because there were only three people at the Iberia desks."

Nadelen: "I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad."

Nadelen: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."

Voordelen: "The food could be better"

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Nadelen: "They ran out of the chicken meal"

Voordelen: "More spacious than the flight to Madrid. Good was fresher good entertainment system."
Nadelen: "Seats were a bit hard."

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."

Voordelen: "When I got off a previous flight, I had missed my connection. I was greeted with someone who had already booked my next flight. Also, the seat was fairly comfortable for a 2 hour flight."
Nadelen: "As great as it was that they booked my connecting flight, I wish I could have my luggage. It has been over a week and I believe that it is because I had such a short layover from my first flight to this one."

Nadelen: "At the airport in Rome, I wasn't able to take on my carry on bag, when it was within limits. I was upset because many had the same size and had it with them. I was concerned with valuables inside, but thankfully all arrived OK."

Voordelen: "Crew"
Nadelen: "No possibility to order kosher food on the site."

Voordelen: "Arrived 10 min early"
Nadelen: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Voordelen: "New plne, service from American Airlines was good news friendly."

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Voordelen: "Sleeping."
Nadelen: "1 hour delay Duden to luggages!"

Voordelen: "The crew was super nice. Everything went smoothly."
Nadelen: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"

Voordelen: "Nice crew."
Nadelen: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Voordelen: "The crew was very friendly and responsive and the flight left right on time."
Nadelen: "The food was not good and there was very little in way of tv entertainment."

Voordelen: "2 free checked bags"
Nadelen: "Very long wait time."

Nadelen: "My luggage was lost for almost 2 weeks."

Nadelen: "Wait time on buses from-to airplane to terminal was long."

Voordelen: "Great flight"
Nadelen: "All great"

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Nadelen: "They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch."

Nadelen: "Left late, arrived late, missed my connection"

Voordelen: "Really spacious, clean and comfortable"
Nadelen: "Good service but not top of the line "go out of their way" service"

Voordelen: "The crew was friendly and helpful."
Nadelen: "I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy."

Voordelen: "Nothing"
Nadelen: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Voordelen: "Not much"
Nadelen: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."

Voordelen: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Nadelen: "The flight departure time was delayed for one hour."

Voordelen: "Nice paid business class upgrade"
Nadelen: "Seat 1F gets hit quite often during service"

Nadelen: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."

Voordelen: "nothing."
Nadelen: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Nadelen: "The plane was very small service was not good and the crew were not that friendly"

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Nadelen: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Nadelen: "Selected to check my hand luggage due to full flight . No reason at all for this at all."

Nadelen: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Voordelen: "Good movie selection. Kind staff."
Nadelen: "Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce."

Voordelen: "There was good variety of films and food was decent."
Nadelen: "(1) TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note. (2) The boarding process took forever. They made us line up about 45 minutes before we actually boarded. So we were all standing around as opposed to being seated in waiting area. We did not board until after our take-off time. (3) Seats were really tight, uncomfortable and don't recline much."

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "The crew was very nice I have to give them credit for that and the entertainment was pretty good with recent movies"
Nadelen: "The food was really bad very unappetizing. The thing that was really bad is a day sprayed pesticides there out the plane before we took off and I feel like I have a cold now because of it my throat is really sore it's just a really weird thing to do to have the whole crew walking up and down with aerosol can spraying pesticides all over the guests."

Voordelen: "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Nadelen: "No food or entertainment"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Friendly crew."
Nadelen: "Smaller plane, tighter space, no entertainments"

Nadelen: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."

Voordelen: "Nothing."
Nadelen: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Voordelen: "It is comparatively inexpensive for business class."
Nadelen: "You get what you pay for! Boarding was very disorganized. Lot of standing around for no good reason. Food and drink service was mediocre -- they ran out of stuff."

Nadelen: "easy flight,"

Voordelen: "everything was great"
Nadelen: "they had some video problems early in the flight but had it fixed about a third into the flight"

Nadelen: "After we had to turn around to BOS because of a technical issue with the plane, the customer server was really unhelpful! I ended up figuring out a completely other flight, through another airline and booked myself on that flight. I worked with this Airline almost an hour to get myself on it and then it seems that it took TAP Portugal that hour PLUS SOME to suggest alternate flights to other stranded passengers."

Voordelen: "the service from the crew was ok"
Nadelen: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."

Voordelen: "Free blanket, pillow, headphones, and wine! Flight was on time, no one weighed or measured carry on bags."
Nadelen: "Tight seats for an international flight!"

Nadelen: "Missed that flight because of previous delay"

Nadelen: "Not much leg room."

Voordelen: "I gave up fighting with you and TAP to recover this error that was made a moment after I booked thinking it was to Brussels. I will think twice before ever giving Kayak or tap my business and blog you both to Facebook."
Nadelen: "The fact that it is impossible to speak to a human to correct this mistake"

Voordelen: "Wow!!!! I had never heard of this airline before booking our trip but goodness this was a blessing. They were so polite in the flight. They always came past to check to see if a passenger needed anything. Free bags is amazing then free pillows blankets and headphones I really hope I get to fly with them on my next flight abroad"
Nadelen: "Nada"

Voordelen: "Nothing was to like."
Nadelen: "The men who were working the boarding were absolute brutes. Rude, hostile, completely unprofessional. Treated many people horribly and then acted smugly upon boarding."

Nadelen: "No vegetarian meals, unless you request it 48 hours in advance. Seats are incredibly uncomfortable and the planes are old. Compared to the entertainment services provided on other aircrafts for other aircraft providers, the experience is abysmal. Bathroom was also not well attended."

Voordelen: "The crew was very nice but the seat is very small and the TV was broken, also the flight was delayed and we had to take a bus to the plane which was very unconfortable"
Nadelen: "the seat should be wider"

Voordelen: "The crew was very nice"
Nadelen: "The price was high"

Voordelen: "Royal Air Moroc is a quality airline. Service oriented and professional gentlemen serving onboard. The 787 Dreamliner is a nice aircraft to fly in and the inflight entertainment and flight map were of high quality. My checked bag arrived expeditiously on both sectors."
Nadelen: "On the regional side, the customer service agents do not make gate announcements informing passengers that the flight is boarding. On both domestic flights, the CSR’s just yelled out that the flight was boarding...in Arabic. This was a source of confusion."

Voordelen: "Crew rude and seat aren't comfortable.also didn't get my 4 piece of luggage...I'm still waiting yet!"

Voordelen: "nothing! Very poor service"
Nadelen: "Have special help for large families especially with young children. Most airlines anticipate large families’ arrival and keep a golf car at the gate to help them. Your company is careless, callus. In addition i lost 3 luggages"

Nadelen: "(1) Luggage lost - not transferred in Casablanca (2) no entertainment on the flight"

Voordelen: "Lost baggage....day 3 STILL no update."

Voordelen: "The boarding was fast"
Nadelen: "The customs and passport control"

Nadelen: "Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing."

Voordelen: "I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim."
Nadelen: "Thankfully, nothing bad to report."

Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"

Voordelen: "We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home"
Nadelen: "Timing"

Nadelen: "An old woman took my seat!"

Voordelen: "like flying used to be. free, high quality food, pillows, blankets, comfort kits that included socks, earplugs and eye masks. friendly staff. beautiful new 787. the puddle jumper from Casablanca to Agadir is much less comfortable. It's an older, smaller plane. No amenities at all but still very friendly staff. they are only 6% on time for the JFK-Casablanca route but they boarded and pulled away from the gate on time. the tower made them wait on the runway for 2 hours due to traffic, so I suspect that terrible statistic isn't the airline's fault."
Nadelen: "the phone charging stations never work or only work when you hold your charging cord just so. annoying."

Voordelen: "The crew was really nice. The person sitting next to me smelled terrible and made me feel sick to my stomach, so I approached a steward, who was very understanding and let me move seats. I ended up getting a whole row to myself since the flight wasn’t completely booked!"
Nadelen: "There was some disorganization at the beginning. I was not really sure what was going on, but we had to move gates and everything. It ended up being fine, though. The guy sitting next to me had horrible body odor, but a steward let me change seats. And a guy behind me was snoring VERY loudly throughout the whole flight, but that couldn’t really be helped by the airline."

Voordelen: "Take off and landing were exceptionally smooth. Good pilots and a clean plane."
Nadelen: "The food-not good! Transit-more needs to be done for passengers who are connecting to other flights. Airport staff are just dismissive and seem uninterested."

Voordelen: "Normal transatlantic flight. Nothing bad happened."
Nadelen: "Boarding is not efficient and very disorganized. Lead to a slow boarding."

Voordelen: "This flight wasn't royal air Maroc and Qatar airways was excellent."

Voordelen: "The guy who handled duty free"
Nadelen: "About everything else. The boarding process was chaotic, slow, and lacked any sort of communication. No one was queuing properly and the airline staff failed to address this or even announce we were boarding! Had to bus there and this was slow and tedious. Had the same problem with queuing once at the plane. Flight was delayed and this was not mentioned or apologized for at all. The seats were jammed in and uncomfortable. The bathrooms were disgusting and not checked by staff. Landing was barely announced. Just an awful airline all around. Won’t book with them again if I can help it!"

Nadelen: "I arrived from Tunis with late time more than 45 min ,I must run to reach my connection to Washington during a rush hour... boarding in time but comfort and food need to be seen and revue. Entertainment need an up date a lot of old movies and a lot of screens were not working and need to be fixed. It was a very bad experience with 5 days delay and no one helped me to fix the situation . even kayak sent old information about my trip."

Voordelen: "Cheap flight with all the usual comforts of economy class."
Nadelen: "Everything was fine"

Voordelen: "It got me safely to Casablanca"
Nadelen: "Very small aircraft, no space and filled to capacity. Could not even get up to walk and stretch, essential for such a long flight. Very uncomfortable. My entertainment system did not work, staff tried rebooting, still didn't work. Their answer? Go to another seat, BUT the plane was full. NOT HELPFUL."

Voordelen: "Nothing"
Nadelen: "I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again"

Voordelen: "The entertainment system was good, with many choices. The service was okay as well."
Nadelen: "We started boarding late at Casa's airport and then it was done in the messiest way possible with no row calls. It therefore lasted much longer than it should have and we left late, as we often do we RAM."

Voordelen: "Customer service was great."

Nadelen: "Bathrooms were filthy/ dirty"

Voordelen: "We boarded early and left fairly on time."
Nadelen: "Many TV's didn't work, the carpet had been left soaking wet in front of me as they had just cleaned the carpet, stingy with the water....there is NO comfort flying this airline, but it is direct."

Voordelen: "The crew"
Nadelen: "The lack of informations"

Voordelen: "HiFly and RAM crew actually were courteous. They provided me a better seat once the aircraft was switched."
Nadelen: "The airline decided to switch the service to Hifly with zero time to react. Got the notification in the morning and didn't know what to think. It was good service overall, but RAM crew poorly managed the passengers. The bus to the aircraft was not air conditioned and you literally boil inside waiting to be release. Overall, poor communication about the flight and the reasons for delay."

Nadelen: "Baggage was slow, chaotic (didn't specify the flight number on the carousel screen)."

Voordelen: "Nothing"
Nadelen: "Delayed, 1hr without notification nor apologies from waitresses and responsibles. Bad food and no enough for more options. When food givers arrived they ask : chicken or fish. When you tell them fish they say sorry I only have chicken left. Overall nothing was good. Can I give half star to Royal Air Maroc?"

Nadelen: "Staff not helpful for a mum travelling alone with 2 kids . Rude passenger complaining about a baby waking up . No flexibility to adapt to our sons food allergy concerns ,"

Nadelen: "Was not given meal requested"

Voordelen: "No much to like"
Nadelen: "Poor service and delays"

Nadelen: "They say they provide people with a lounge (salon) to rest in while in transit but the place has no clean toilets, and not Bligh seats to relax and be comfortable. The planes have no entertainment and I feel as though I was targeted and asked to move my seat 3 times before take off! Will not be flying Air Maroc anytime soon."

Voordelen: "Crew were very attentive and professional. That was refreshing!"
Nadelen: "The food really was bad. For a 11.5 hour layover, the Relax Hotel failed to honor Dinner that had been authorized by Air Maroc, though I suspect they will charge the airline for it. I really would have preferred food voucher(s) that I could use for food at the airport."

Voordelen: "The plane was empty, lots of room to sleep and put baggage. Crew was very nice."

Voordelen: "Food was pretty good."
Nadelen: "One hour delay at the gate before departure. Packed flight, cramped seating."

Voordelen: "The staff was very nice, very pleasing experience overall."

Voordelen: "Happy I received breakfast"
Nadelen: "One of the attendant was pretty rude, I was sperated from my partner and the plane was outdated"

Voordelen: "The staff was nice and it was on time departure."
Nadelen: "No inflight entertainment Horrible food"

Voordelen: "The in-cabin crew service was okay. The food voucher while in transit was well managed although clarity to the process must be given. All seems to be on the hush. Unless a passenger asks he/she won't get anything."
Nadelen: "No arrangement for strollers and no consideration for parents traveling with kids at the Yaoundé Airport. The Yaoundé airport leadership is truly lacking and customer service is mere reference. Rudeness and unnecessary bad attitude. No coordination between the in-cabin crew and ground operation for the delivery of strollers on the side of the airplane. The signage at Casablanca Mohamed V airport needs improvement. It is very confusing for transit passengers. Almost everyone was asking for directions or where to to go next. The Casablanca airport has no arrangements for diaper change for a male traveling parent. Only one bathroom on the WHOLE terminal requiring plenty of walking"

Nadelen: "The plane was late"

Voordelen: "The plane was clean and the pilot provided a safe flight environment."
Nadelen: "All services provided was subpar in presentation. Staff was rude and inconsiderate."

Voordelen: "food"
Nadelen: "customer service is horroble , i didnt find my luguage , nobody to talk to , very horrible company ."

Nadelen: "We were denied boarding passes when we arrived *before* the boarding desk closed according to the Air Maroc website (45-50 minutes before take-off) but *after* the local employees like to close the desk (60 minutes). None of the employees denied what was on the website, or that we were there 56 minutes before the flight took off. They nevertheless would not let us check in, and our vacation was ruined. We had to buy last-minute flights to avoid missing our trans-atlantic return home. We received zero compensation, nor any acknowledgement that they had wronged us, but the next day the changed the website! Filing a dispute, but I assume it will be ignored."

Voordelen: "When I finally reached my destination!!"
Nadelen: "Crying child for 3 solid hours! A lot of children but this this child was unmanageable! Parents had no control."

Voordelen: "The seats were comfortable and the landing and take off were done smoothly."
Nadelen: "We ordered kosher meals. There were 5 of us. They brought us vegetarian food and said this is what they have. After explaining that we can't eat that food, otherwise we would have ordered it, they said it's normal and that we should have brought food. They didn't even apologize. Their careless behavior was rude and unacceptable. How can u let 5 people go hungry for 7 hours? The bathrooms were so dirty and smelled! There was urine on the floor and I heard many passengers mention it to them, they still didn't clean it. It definitely the last time I fly Royal Air Maroc. It saddens me to not use the local airline. Especially since I'm born in that Country. I, sadly can not recommand this airline to anyone who eats Kosher."

Voordelen: "The flight was direct"
Nadelen: "The crew only appears during the meal for 7 hours the crew walked to give tge food and pick up the tries a passage got sick and no one cares"

Voordelen: "The boarding process was efficient."
Nadelen: "The crew is not hospitable or accommodating."

Voordelen: "Lovely crew, comfortable seats and bang on time."

Nadelen: "Barely any covid measures. Brussels airlines uses staggered disembarking. Row per row. Ryanair still does the usual “every man for himself”."

Voordelen: "Affordability"
Nadelen: "Flight delayed 2 hours with very little communication as to why. We were not informed of likely length of delay. Once on board we were not offered any small compensation such as a free drink etc. Customers were moved to accommodate other passengers resulting in my friend moving from isle or middle seat. This wasn’t handled very gently and she wasn’t thanked."

Nadelen: "Cela s'est très bien passé"

Nadelen: "It's Ryanair. So, no further comments required..."

Nadelen: "Rude staff, unprofessional"

Nadelen: "The crew can be nicer"

Voordelen: "Everything about my flight"
Nadelen: "I love everything"

Voordelen: "Très bien"
Nadelen: "C’était en retard pas très sérieux."

Voordelen: "Rapidité d'embarquement et débarquement"
Nadelen: "Pas de boissons offertes ."

Nadelen: "éviter 1h15 de retard"

Voordelen: "The boarding process was efficient. The flight arrived on time. My luggage arrived quickly."
Nadelen: "One crew member could have been friendlier. The seats could be a bit wider."

Voordelen: "Nothing, my worst flying experience since 1993"
Nadelen: "Check in, why no simple bag drop off? The cabin supervisor never shut up on the microphone, non stop it was, 14hrs later and my ears still thumping"

Voordelen: "There was nothing that I liked about Ryanair airlines"
Nadelen: "A kiosk center will be easier for check in at the airport. People would not miss their flight or complain about crowdiness. Paying for a boarding pass in absurd. If a person paid for their flight they should not have to pay for a boading pass. The Ryanair App has technical difficulties"

Voordelen: "Aucun point positif !!"
Nadelen: "Vol en retard d’1h (Pas prévenu à l’avance evidemment !!), en retard à l’arrivée et donc pour prendre un autre avion après. RYANAIR ne prend rien en charge !!!! Vraiment des ********* ! En plus de ça, le confort à bord est pas terrible, les hôtesses ne sont pas aimables, l’eau n’est pas offerte ! Scandaleux !!"

Nadelen: "Retard d’une heure trente non explique au départ de bordeuax"

Voordelen: "Excellent pilots did their job very well, despite bad weather."

Nadelen: "L'enregistrement fait par un stagiaire inefficace au plus au point,et l'aéroport de Marrakech est une catastrophe au niveau gestion... 3h d'attente à l'arrivée pour passer le contrôle des passeports.Et 1h30 au retour...."

Voordelen: "At first. One too we know the flight was delayed about 30 minutes. Then we got the information that the flight doesn’t go the Brussels but Liège. So from Liège we have to finish the travel with a bus 1 hours 30 minutes to arrive at the airport in Brussels. It’s 11:30 so we have to take a taxi 50 euro to the city."
Nadelen: "The worst was with all these problems, Ryanair didn’t offer any drink or food to passengers."

Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"

Voordelen: "Nothing"
Nadelen: "Hidden fees everywhere!! Worst experience ever and I’ve been traveling all month long!!!"

Nadelen: "Accumulation des voyageurs en attendant l'embarquement dans un petit sas sans pouvoir s'asseoir. Vol en retard sans aucune information de la part de la compagnie"

Voordelen: "Le vol s'est bien passé"
Nadelen: "Nous trouvons injuste de prendre 20€ par personne (nous sommes 2 personnes = 40€) de ne pas avoir imprimé nos "boarding cards". Nous sommes 2 retraités qui n'avons pas de smart phone et ce n'était pas possible pour nous d'avoir accès à notre messagerie. On n'avait pas un ordinateur avec nous. Pour prendre 40€ simplement pour ça, ce n'est pas bien juste. Au moins, il faut prévenir en GRANDES LETTRES que si on n'imprime pas les boarding cards, on doit payer lourd pour cela."

Voordelen: "Off ons time no extras got here quick all I want"
Nadelen: "Was perfect"

Voordelen: "Des heures passé à essayer de trouver une façon d'aanuler les billets. Tout est fait pour renvoyer vers les sites internet qui ne permette pas d'annuler un billet pour trois personnes. Terminer les réservation par internet, c'est une belle anarque commerciale. Je partage cette expérience sur les réseaux sociaux avec 23000 followers, je ne suis pas le seul. Nous ferons remonter cela bientôt."

Nadelen: "Le très grand retard sans aucune explication"

Voordelen: "Espace jambes correct"

Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"

Voordelen: "L’equipage"
Nadelen: "Le retard d’1h30"

Voordelen: "The fact that I won’t fly this airline again."
Nadelen: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."

Voordelen: "on vient chez Ryanair pour le prix"
Nadelen: "le retard de 2h30, ce qui a engendré une désorganisation totale au départ. Tout en Anglais sauf l'annonce pour les tickets à gratter payants qui est aussi en Français!!!!"

Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."

Nadelen: "Flight was more rhan 30 min late"

Nadelen: "Huge immigration lines at Luton - so bad"

Voordelen: "Fast and effective"
Nadelen: "We had to wait a little on the tarmac with no A/C. Understand they want to save gas but its getting real hot in there..."

Voordelen: "Agent de bord très gentil"
Nadelen: "Site internet difficile à comprendre, j’aurais payé à l’avance les frais de bagages en soute. 80 euros!!! Sur place!"

Voordelen: "Rien"
Nadelen: "Retard de 4h, peu d'information sur le vol, arrivée tardive a Bergame et correspondance pour Dublin manquée. Aucune prise en charge par RyanAir excepté un coupon de 5€ pour manger à l'aéroport de Bordeaux. Mensonge de l'équipage sur potentielle prise en charge et point de contact à l'arrivée à Bergame."

Voordelen: "Everything ok"

Voordelen: "The originally cheap ticket sucked me in, this company is disgusting."
Nadelen: "Price ended up doubling after showing up to airport."

Voordelen: "Captain had to take emergency action. We didn't know what was going on. It ended up fine, but it was scary without any knowledge"
Nadelen: "Seat size, riding a bus to and from when we had priority booking. Not worth the extra money."

Voordelen: "Rien"
Nadelen: "File d attente debout pendant 35 minutes. Pas de siège dans la salle « d’attente »"

Voordelen: "Good flight, took off on time and landed early. Didn’t get a chance to try food or entertainment."

Voordelen: "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."

Voordelen: "je ne repasserai plus jms par kayak! On me promet que Latam sera la compagnie de basse entre Berlin et Natal et je m aperçois au moment ou le billet arrive sur mon ordinateur, qu il y a plusieurs compagnie dont Ryanair qui facture les bagages et la carte d embarquement. De plus, Kayak s est debrouillé pour que je fasse 4 ecales, d autant plus interessants car ceci rapporte d autant aux compagnies associées! Une honte!"

Voordelen: "La gentillesse du personnel de bord , la ponctualité de l’horaire, le service a bord est succinct mais correct"
Nadelen: "L’attente des bagages et le confort moyen des sieges ainsi que l’espace restreint sur ces sieges"

Nadelen: "I was informed at the departure gate that my carry-on baggage cannot be brought to the airplane and I was forced to pay 50euro at the last minute for the baggage fee. The ironic part was I have gone through the check-in desk to ask for whether my carry on fits Ryanair standard or not. That was very unprofessional and inconsistent way of handling the issue."

Nadelen: "On devait décoller a 20h nous sommes partie a 20h30 voir même plus tard"

Nadelen: "They canceled our flight and we have not received a refund plus the 250 euros per person owed to us."

Nadelen: "Boarding announcement was very delayed."

Voordelen: "Very good"