Ce vol était opéré par United qui n’a, manifestement, pas de hauts standards de service pour la classe business
It was an excellent flight!
Plateau repas toujours pareil Pas très original
Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"
Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"
Voordelen: "Everything was excellent on this flight."
Nadelen: "Maybe the food menu? But it wasn't bad."
Voordelen: "Entertainment was great, excellent movie selections, and games."
Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."
Voordelen: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"
Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"
Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"
Voordelen: "I was in business class and it was great. The staff the food and the seats were awesome."
Nadelen: "I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat."
Nadelen: "La ponctualité"
Voordelen: "Seats super comfy"
Nadelen: "The seats in coach are incredible small and the seats reclines way to far."
Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."
Nadelen: "We had a huge delay"
Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"
Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"
Nadelen: "Very nice company!"
Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Nadelen: "Temperature was very hot"
Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."
Voordelen: "Gentillesse du personnel"
Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."
Voordelen: "Équipage très sympathique vol rapide"
Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"
Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"
Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"
Voordelen: "full aircraft"
Voordelen: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Nadelen: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."
Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"
Nadelen: "Pas de chocolat Oups"
Voordelen: "האוכל והשירות מצוינים והטייסים מצוינים"
Nadelen: "מקום ישיבה צפוף מידי"
Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"
Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"
Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."
Voordelen: "Steward Very pleasant, helpful and accomodating."
Nadelen: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."
Nadelen: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"
Voordelen: "Great services and the staffs. Very comfortable flight and plane"
Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."
Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"
Voordelen: "Quick passport control Friendly staff Short waiting time to board"
Nadelen: "first baggage should be free.....as people travel with 15-20kg hand luggage"
Nadelen: "That it wasn’t a flight to denver"
A heads up on filling in an e-ticket prior to flight departure would have been helpful.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Nadelen: "The touch screen did not work properly"
Voordelen: "Staff were polite"
Nadelen: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Nadelen: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Nadelen: "Boarding was crazy. Could not everyone in the gate area."
Voordelen: "The crew was informative"
Nadelen: "Inflight sandwiches"
Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Voordelen: "Comfortable seat, great crew."
Nadelen: "Flight delayed, no USB port and no entertainment"
Voordelen: "Seat was comfy and spacious for economy class"
Nadelen: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Nadelen: "Too hot inside the aircraft"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Voordelen: "Cabin facilities"
Nadelen: "They didn’t bring one of my bags"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "Flight cancelled"
Voordelen: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nadelen: "I wish they had WiFi"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "Lovely crew, very helpful"
Voordelen: "Seating is tight. The crew was great !"
Nadelen: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Voordelen: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nadelen: "There were several flight delays and gates were changes a few times."
Nadelen: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Voordelen: "The constant smile conferred by flight attendants through the entire flight."
Nadelen: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Voordelen: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Nadelen: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Voordelen: "Great food"
Nadelen: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Voordelen: "Arrived early!"
Nadelen: "Boarding seemed disorganized."
Voordelen: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nadelen: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Very friendly crew going out of way to assist in making trip comfortable"
Nadelen: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."
Voordelen: "I got some rest"
Nadelen: "unable to charge my phone or watch movies"
Voordelen: "Food was good and crew members were very nice"
Nadelen: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: ".Very much on time with pleasant service."
Nadelen: "Can nit find much fault fir a short run!"
Nadelen: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."
Voordelen: "Smooth and simple. Great flight!"
Voordelen: "The flight experience was smooth!"
Nadelen: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."
Voordelen: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Nadelen: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Voordelen: "WeII, I didn't die."
Nadelen: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Nadelen: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"
Voordelen: "Food was fantastic. Crew was attentive and polite."
Nadelen: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Voordelen: "The crew was friendly."
Nadelen: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"
Voordelen: "Crew is fantastik,Dana is the best"
Voordelen: "The air Serbia staff were top class"
Nadelen: "they charged me for baggage when it was supposed to be included"
Voordelen: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Nadelen: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."
Voordelen: "good service , everything good."
Voordelen: "Comfortable seats"
Nadelen: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Voordelen: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Nadelen: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."
Voordelen: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"
Nadelen: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Voordelen: "Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved"
Nadelen: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."
Nadelen: "I almost died without watter due"
Nadelen: "Too hot temperature inside te aircraft. Seats uncomfortable"
Nadelen: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Nadelen: "Same moves for months.no new choices Small sandwich for lunch, not near Seet in front of me broken an d. In my nees"
Voordelen: "Crew was extremely nice and helpful."
Nadelen: "the Air Serbia magazine was the only entertainment available."
Voordelen: "I like it was fun"
Nadelen: "I liked everything"
Voordelen: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"
Voordelen: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Nadelen: "Not possible for online check-in"
Voordelen: "I got to board first because I am wearing a cast on my leg."
Nadelen: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."
Voordelen: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Nadelen: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Voordelen: "Gave us food when they weren't required."
Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"
Voordelen: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nadelen: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."
Voordelen: "Easy check in, flight was on time, crew were nice and free meal and drink."
Nadelen: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."
Voordelen: "As mentioned many times, they are more professional than JAT, but still looong way to go."
Nadelen: "They upgraded their system, but it fails when it comes to payments. They should definitely replace turbo props with jets."
Voordelen: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Nadelen: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."
Voordelen: "The staff was great"
Nadelen: "The movies are outdated"
Voordelen: "crew was great , very friendly"
Nadelen: "tv sound didn't work"
Nadelen: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."
Voordelen: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Nadelen: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."
Voordelen: "Flight crew are nice, reasonable service during flight"
Nadelen: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."
Nadelen: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Nadelen: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."
Voordelen: "traveler's assistance check in on time smooth flying. nice snacks"
Nadelen: "online check in is not available if starting out of Stuttgart !!!?"
Le débarquement aurait été plus rapide avec la porte avant ET la porte arrière ouvertes
Flight was late with no explanation or apology. Boarding took well over an hour. Plane was comfy, which was the only positive.
The flight boarding time was changed so many times and the passengers weren’t notified about boarding time until the boarding actually started.
VOL ANNULÉ EN NOUS LAISSANT PASSER LA NUIT A L'AEROPORT
Voordelen: "The crew didn't give me headache for practicing my religious duties to do my prayers in the galley, as has become a new practice in some class airlines recently."
Nadelen: "The seats don't recline. I'd preffered that they would do."
Nadelen: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."
Voordelen: "Embarquement en avance. Donc moins la course que d’habitude."
Nadelen: "Ne pas nous faire embarquer aussi tôt si c’était pour nous garder 45mn à terre dans l’avion."
Nadelen: "Terrible boarding after 2 hours."
Voordelen: "The flight was short"
Nadelen: "My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it."
Voordelen: "Board on time or at least updates why we are waiting."
Nadelen: "Flight was 2 hours late"
Nadelen: "Que l'avion décolle à l'heure !"
Voordelen: "Sadly the best bit was landing and the pilot aborting and taking off again. Beats usual thrill seekers"
Voordelen: "Le personnel de bord était très agréable et acceuillant"
Nadelen: "On nous (tous les passagers avec un Trolley) a obligés de mettre notre valise cabine en soute! Ce n‘est absolument pas normal. Soit Easyjet decide qu‘il n‘y a plus de bagage à main sauf sac à main soit ils acceptent un bagage à main dans l’avion, car à l‘allée c‘était pareil...."
Voordelen: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Nadelen: "no further comments"
Nadelen: "Ne pas mettre notre bagage cabine en soute alors que le coffre au dessus de nos sieges etait vide :/"
Voordelen: "Our outward journey was quick from parking our car through to departure lounge via bag drop and security all within 17 mins. And our return journey was just as good, from landing through security, collecting luggage to leaving the car park all within 30 mins."
Nadelen: "Self Service Bag Drop at Luton Airport was really quick. Security was exceptionally quiet and very quick."
Voordelen: "Bon voyage."
Voordelen: "La rapidité de l’enregistrement et de l’embarquement. Vol de fin de journée à l’heure."
Nadelen: "Politique de un seul bagage à main aléatoire....."
Voordelen: "A l heure Hotesses sympathique"
Voordelen: "Pilot got us there in less than an hour after a three hour delay"
Nadelen: "Three hour delay with no explanation until we were actually on the flight. Only a £3 refreshment voucher. Couldn't hear cabin crew and they rushed through the food service. Looked like they didn't want to be there."
Nadelen: "Le prix est très chère"
Voordelen: "25mins early landing and fast bags reclaim"
Voordelen: "Place dans l’avion, no 13, beaucoup de place pour les jambes"
Nadelen: "D’attendre dans l’avion car retard"
Nadelen: "Bébé à bord bruyant et équipage impuissant"
Voordelen: "Overall ok experience"
Nadelen: "Flight delayed, and had to wait long in the airport. Limited seating while waiting"
Voordelen: "Tout était parfait"
Voordelen: "Good price"
Nadelen: "Minimal leg rooml"
Nadelen: "1h30 de retard, obligation de mettre les bagages en soute, attente des balises interminable.. mauvaise expérience"
Nadelen: "40 min de retard .. on est arrivés hyper tard à l’endtoit pour se loger, donc perd de temps por visiter et se baigner à la mer!"
Voordelen: "Le personnel était gentil et souriant"
Nadelen: "Presque deux heures de retard sans information (pendant toute cette durée on avait aucune idée de quand on allait partir). Durant l'attente dans l'avion, la clim a été coupé.. Je n'avais qu'un sac à dos et ont me l'a quand même fait mettre dans la soute, j'ai donc du perdre du temps à l'atterrissage."
Nadelen: "They were 45 mins late and made us late to the next flight which made us spend another $1500 to get new tickets and stay in the airport with kids for another day. When I called to talked to them, the answer was, we don’t talk, you just need to write to us, in Indian accent."
Voordelen: "Embarquement rapide et pour une fois on ne nous demande plus de ranger nos sacs à main dans notre valise déjà pleine à craquer Arrivée en avance"
Voordelen: "Conpétense er rapidité"
Nadelen: "Rien à dire"
Voordelen: "Good communication; well organised"
Nadelen: "What else? The seats, duh..."
Voordelen: "4h de retard et soirée d'anniversaire de ma mère raté pour le coup.."
Voordelen: "Staff was friendly"
Nadelen: "They need to do a much better job of communicating that baggage is double the day of. We paid almost $100 euros to check our bags 2 hours before the flight."
Voordelen: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Nadelen: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Nadelen: "J’ai déposé mon bagage à main au pied de l’appareil et surprise en arrivant à Bruxelles : PAS DE VALISE ! Je suis à Bruxelles pour le week-end , il neige et fait -8 degré dehors et toutes mes affaires d’hiver sont dans la valise . Comment ma valise a t elle pu être oublié au pied de l’avion sur la piste à Bordeaux ????"
Nadelen: "No controls on boarding, no reason for SB it was agree for all! Problems for family’s with baby buggies! The boy controlling the door was useless! I hope trip home is better?"
Voordelen: "Parfait bele cite porto"
Nadelen: "Je tout amaie"
Voordelen: "La serviabilité de l’équipage"
Nadelen: "The ground crew in Berlin was rude and impolite. They decided to check in our bag for the hold luggage without asking us and ordering us. In comparison the ground crew in Paris asked politely who would like to check in the bags because of a space shortage."
Voordelen: "Comfortable waiting area, on time departure, friendly staff, who were also patient."
Voordelen: "L embarquement électronique c est très facile et très rapide . Je l'aimais beaucoup ."
Nadelen: "Nous souhaitons votre service dans l Algérie"
Nadelen: "stewart gratuitement désagréable et cela même avant l'embarquement"
Voordelen: "The speed of boarding"
Nadelen: "Other passengers that kept trying to bring more than one item on board"
Nadelen: "Encore du retard 30min ce coup ci !!aller retour sur la totalité du week-end cela fait 1h30 !!c'est bien de trop !!terminé easyJet !!"
Nadelen: "Plus d'une heure de retard, j'ai du annuler rdv sur Genève, merci easyJet."
Je ne sais pas si ça change qqch mais j’ai bcp moins peur et il y a moins de secousses en l’aire avec eux qu’avec une autre compagnie. Je ne prends que Ryanair si je sais le faire. Dommage que juste pas ne petite TV pour suivre le vol.. ça occupe quand même 😊
Il n'y a pas eu de vol. Correspondance raté à cause du retard effectué au départ de Charleroi. Très mauvaise expérience. Ryanair un compagnie à fuir. Bloquée sur Toulouse à cet instant même une maman se bat pour rentrer chez elle avec ses deux enfants.
Retards, changements de porte, queues interminables, la plupart des produits (restauration et ventes) est indisponible.
C'est Ryanair. Que dire ?
Bruh... Ryanair c'est du "Low cost". Que le stricte minimum sans plus. Les WCs étaient très salle!
Le vol s’est bien passé. Personnel chaleureux
C'est RyanAir, rien d’exceptionnel.
Voordelen: "Le prix pour le vol était très bon"
Nadelen: "L'embarquement pourrait être mieux"
Nadelen: "It is known that RyanAir is not the top class of comfort."
Voordelen: "Le prix du vol, l'amabilité du personnel."
Nadelen: "C'est Ryanair, donc, beaucoup des choses devraient être améliorés."
Nadelen: "L’embarquement prioritaire"
Voordelen: "Tcak sà mycket"
Voordelen: "Très bien"
Nadelen: "C’était en retard pas très sérieux."
Nadelen: "Everything could be better"
Nadelen: "Le confort des sièges est à revoir. Au bout de 2 heures cela devient douloureux de rester assis"
Voordelen: "flight on time"
Nadelen: "priority passangers can board first, but must wait half an our standing up in the corridor. I do not understand this and what the advantage is. next time, I will wait in the chairs until the last ine, because you already have your seat number."
Voordelen: "Pas de retard, équipage sympathique à vue, arrivée en avance. De la place pour les jambes et embarquement rapide."
Nadelen: "Atterrisage assez difficille mais uniquement sur le vol emprunté. Sièges pas très confortables, mais pour le prix on ne s'en occupe pas."
Voordelen: "Embarquement à l’heure"
Nadelen: "L’attente à l’embarquement et l’attente à l’arrivée à la douane"
Voordelen: "Vol low cost standard"
Nadelen: "Conditions d'embarquement désastreuses à Bordeaux. Aucune organisation cohérente. Information et contre information se succédant semant un désordre total parmi les passagers Retard sur vol 2h Chaleur suffocante dans la cabine de l'avion"
Voordelen: "More leg room than I've ever had on any flight."
Nadelen: "Pour le prix il ne faut pas trop critiquer"
Nadelen: "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."
Voordelen: "Personnel très pro et serviable. Avion et vol impeccable. Retard de 4h pour raisons météo, collation offerte par Ryanair"
Nadelen: "Sièges plus confortables."
Voordelen: "A pleasant journey."
Nadelen: "It was fine. No complaints."
Voordelen: "Vluchten waren mooi op tijd. Voor deze low cost service kan ik alleen positief zijn."
Voordelen: "The crew was taking care of us and understood our disappointment although they don’t have any responsibility about it"
Nadelen: "The company delays those flights every time between 2 to 5 hours and I’m getting really annoyed about it. I’m thinking to use another company for my next trip"
Nadelen: "Retard de plus d´une heure qui nous a fait rater notre correspondance Aucune aide proposée."
Voordelen: "seul chose positive les tarifs"
Nadelen: "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."
Nadelen: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Nadelen: "pre check no matter what and don’t take a check in or else they stiff you with $120 in fees. Completely crazy"
Nadelen: "Retard - bus raté ensuite"
Nadelen: "Delay 90minutes.. Miss the rent a car.. Lost a bunch of money. Never again Ryanair"
Voordelen: "The ticket price"
Nadelen: "The lack of comfort"
Nadelen: "They try to push you to buy all sorts of products on the flight, including food. Nothing is free. Separate fees for printing tickets, confusing process, disorganized boarding."
Voordelen: "does not respond to normal standards - to little space seats can not move to the back"
Nadelen: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."
Voordelen: "Depart à l'heure avec quelques minutes d'avance à l'arrivée. Accueil très sympathique des agents d'escale à l'aéroport de Bratislava."
Nadelen: "Le confort des sièges de l'avion est vraiment perfectible bien que l'espace au jambes soit correct."
Voordelen: "Great connection. Efficient birding. Pleasant staff. Got the delux package which gives you extra leg room, extra baggage and priority boarding which came to about $125.00 for the entire ticket for a three hour non-stop flight from Barre in southern Italy to Madrid. Great value! Pleasant flight. Much better than I was expecting!"
Nadelen: "€21 to print out my boarding pass. They tell you that you have to print out your own boarding pass when you book on line but since I was traveling I didn’t have a printer."
Voordelen: "Overall a great flight! Uncomplicated and easy even for a family of five. We got a great deal on the flights and service was good!"
Nadelen: "We were late boarding and departing for both departures, yet we gained time in the air. Great job!"
Nadelen: "My hardshell luggage was heavily damaged during the flight and the policy of the company makes it almost impossible to get a refund that is otherwise guaranteed by any air travel company. They have created a loophole that is impossible to exit in what I can assume is the majority of the cases they receive."
Voordelen: "Price of tickets!"
Nadelen: "Walking out on the tarmac to board."
Nadelen: "Important retard au départ, longue attente avant et après l'embarquement. Quasiment tous les bagages cabine envoyés en soute. Très peu d'informations en anglais. Personnel à bord plutôt désagréable"
Voordelen: "Décollage et atterrissage tout en douceur. Bravo au pilote!"
Nadelen: "Rien à signaler. Tout était parfait"
Voordelen: "Pas de divertissement à bord Et je n'ai pas testé de repas à bord D'où mes notes moyennnes"
Nadelen: "Le confort des Boeing n'est toujours pas au niveau des Airbus."
Nadelen: "It was cancelled with less than 24 hours notice."
Voordelen: "La gentillesse du personnel de bord , la ponctualité de l’horaire, le service a bord est succinct mais correct"
Nadelen: "L’attente des bagages et le confort moyen des sieges ainsi que l’espace restreint sur ces sieges"
Voordelen: "Nothing to say."
Nadelen: "No food."