Vind goedkope vluchten vanuit Brindisi naar België

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "The crew and entertainment"
Nadelen: "Nothing"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Voordelen: "Excellent"

Voordelen: "Great service in 1st class"
Nadelen: "All good"

Voordelen: "About as good as they come."
Nadelen: "Nothing."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "I was in business class and it was great. The staff the food and the seats were awesome."
Nadelen: "I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat."

Voordelen: "Crew"
Nadelen: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Nadelen: "La ponctualité"

Nadelen: "I could have used USB charging station."

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Nadelen: "We had a huge delay"

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Need more movies to choose from."

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Nadelen: "the seats are small and very small space in comparison to Lufthansa"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Spacious seating available/ snack/staff"
Nadelen: "No entainment"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Crew was rude and slow"

Voordelen: "Nothing, flight was cancelled after I electronically checked in"
Nadelen: "Flight was cancelled"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Nadelen: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Voordelen: "On time, nice crew"

Voordelen: "Swiss took care of arranging hotel for us and substitution flight."
Nadelen: "Missed connection flight because of delay"

Nadelen: "They lost our bags for the second time in 4 days. Both originating flights were late starting and made for impossible connections! Is Swiss ever on time? Frustrating for sure!"

Nadelen: "Our flight to Zurich was canceled and we had to take 3 flights to get to San Diego instead of 2. It was a huge headache. None of our flights were even with Swiss."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Nadelen: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Voordelen: "The view out the window."
Nadelen: "Delayed, no leg room. No refeshments."

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "I had a wonderful experience the whole way through."
Nadelen: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Voordelen: "Crew is excellent, polite and personal!"
Nadelen: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Voordelen: "Klm's consistantly high standards in everything they do."
Nadelen: "Nothing"

Voordelen: "Fantastic gate agents!"
Nadelen: "The food was terrible."

Voordelen: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Voordelen: "Very professional"
Nadelen: "Lost luggage"

Voordelen: "Nice staff and no delay"
Nadelen: "Instead of crisps maybe a bit of cheese or crackers"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Nice attention and good food. Plane and seats are confortable"

Nadelen: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Nadelen: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Voordelen: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Voordelen: "Crew was fantastic."
Nadelen: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Nice aircraft"
Nadelen: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "My seat at the window was great and the staff really friendly and courteous!"

Voordelen: "the crew was nice"
Nadelen: "Seat confort on long flights, leg rooms,"

Nadelen: "Larger meals."

Voordelen: "great crew and comfortable flight."
Nadelen: "sceens in the plane to show map and direction of travel"

Nadelen: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Voordelen: "Entertainment options."
Nadelen: "Service was poor, seat did not recline, and the food was terrible."

Nadelen: "My suitcase didn't come with the airline."

Nadelen: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Voordelen: "MCR airport Mert & Greet parking was smooth and efficient."
Nadelen: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Voordelen: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Nadelen: "Nothing"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Nadelen: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Voordelen: "Restrooms clean, decent food and drink, nice cabin crew."
Nadelen: "No complaints"

Voordelen: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nadelen: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Nadelen: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."

Voordelen: "Everything excellent. Comfortable seats in business."

Nadelen: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Voordelen: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Voordelen: "Able to fly direct to ansterdam"
Nadelen: "Have to lay over on the way back. More expensive than other airlines."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "We got a meal for a 1h flight only"
Nadelen: "No entertainment but normal for this type of flight"

Voordelen: "Nice flight, nice crew, and a nice experience."

Voordelen: "Fabulous trip with friendly, helpful staff"
Nadelen: "Nothing"

Voordelen: "Really friendly staff. Great service"

Voordelen: "Cabin crew were very professional."
Nadelen: "Aircraft returned to gate due to fault and was delayed for 45 min."

Voordelen: "Nothing"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Good flights. Good prices."

Voordelen: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Voordelen: "Seats were comfortable"
Nadelen: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Voordelen: "Sièges trop petit sur les nouveaux avions, pas d'écrans de divertissement donc on s'ennuie vite pendant 2h"
Nadelen: "Repas gratuit ou collations, prise qui fonctionnent pas et divertissement"

Voordelen: "The crew was amazing and took measures to make the flight Covid safe"
Nadelen: "The food was not the best and Twistees weren't available. Also the seats felt narrow"

Nadelen: "Flight going out cramped seats, going back much bigger space and USB ports. Cabin crew weren’t very cheerful"

Voordelen: "Nice crew."

Voordelen: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Nadelen: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."

Nadelen: "These jerks delayed our flight because our plane was late in arriving. Fine. They give us zero information on what’s going on as we stand in line forever. Then they load us onto the jet and apologize for the delay. Then the jerks announced a new delay. This time a flight in Palermo had technical difficulties, so we would take on their passengers. After another hour sitting in this tin can and our own flight passengers now missing there connections due to this double delay the pilot announced he has no clue what’s going on. He hasn’t heard from the company!!! The passengers were mad! Another time elapsed. Captain says we can’t wait. Let’s go. Now half of us missed our connections!! Air Malta I have a message to you. Clean up your unprofessional act. I get it that a flight had delays but then you did the same thing to us!! I’m pissed at your holier than thou attitude. You were 100% unprofessional."

Voordelen: "Flight was perfect and on time. Seating comfortable."
Nadelen: "No free snacks but available upon payment. But not cheap."

Voordelen: "All was good"

Voordelen: "Prompt boarding"
Nadelen: "No complementary drink or snack"

Voordelen: "Le confort à bord"
Nadelen: "L'embarquement et le retard du vol"

Nadelen: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."

Voordelen: "Bad seats, too small"
Nadelen: "3 hours late taking off"

Nadelen: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."

Voordelen: "fabulous flight and crew"
Nadelen: "Perfect take off perfect landing so smooth nothing more can be better - Thank you!"

Nadelen: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."

Voordelen: "Boarding process was smooth and the flight was on time."
Nadelen: "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."

Voordelen: "On time , comfortable seats , nice staff"
Nadelen: "Nothing"

Voordelen: "OK"
Nadelen: "Flight delayed by 45 mins"

Voordelen: "It was a cheap budget flight which gets you from A to B with no frills !"
Nadelen: "The check in was sooo long both at Southend & Catania very disorganised & no consistency I got charged twice for one large suit case with 5 people travelling in our party the person on the next check in desk didn't get charged at all !!!"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Good service throughout"

Voordelen: "Flight attendants"
Nadelen: "Food was awful"

Nadelen: "Peu de place pour les jambes. Décollage avec une heure de retard sans explication. Un mini-sandwich en guise de repas."

Voordelen: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Nadelen: "Leg space was terrible. Just sitting my knees were touching the front seat, was unable to move."

Voordelen: "Nothing"
Nadelen: "Long delay. Flight was due at 1820. Arroved in milam hotel at 0030"

Voordelen: "The crew were nice."
Nadelen: "An hour delay, a cheap sandwich and no entertainment."

Voordelen: "Professionalism"
Nadelen: "Food"

Voordelen: "Pleasant approach of staff"
Nadelen: "Planes are rather small"

Voordelen: "I got to where I needed to go."
Nadelen: "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"

Voordelen: "The short flight."
Nadelen: "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."

Voordelen: "Quick and easy boarding"
Nadelen: "Food and no entertainment, crew was not consequent with safety rules."

Voordelen: "Friendly attendants on roomy older plane."
Nadelen: "The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter."

Voordelen: "Sièges confortables avec beaucoup de places pour les jambes"
Nadelen: "Juste un petit sandwich comme repas"

Voordelen: "Excellent service and a delightful crew."

Voordelen: "We thank Airmalta's Mr. Godwin Grech for his great hospitality and courtesy during the flight."

Voordelen: "Really happily uneventful ride."
Nadelen: "The passport control at Heathrow airport (for this airline) was beyond horrible. There were queues leading to even longer queues and we were two hours waiting to reach the passport control desk. It did take the edge off flying into this particular terminal in Heathrow."

Voordelen: "1. The Flights Attendents we unfriendly and inpatient."
Nadelen: "1-No entertainment 2-No wifi 3-Seats extremely close 4-Food awful, sandwich was soggy 5- Only water is complimentary 6-No frequent flier of US airlines for frequent flier points 7-Lost bag due to the tag being ripped off"

Nadelen: "Worst leg room ever. I am 6'2" and had to sit sideways due to my knees jammed into the seat infront of me"

Voordelen: "The staff were friendly and helpful. I was provided with a snack and a drink although since I am an old traveler I remember better snacks :-)"
Nadelen: "There is little that I can think of which I disliked about this flight to Vienna, I would use Air Malta again"

Voordelen: "The staff were friendly and helpful. I wwas provided with a snack and a drink which was nice too."
Nadelen: "There is little that I can think of which I disliked about this flight to London, I would use Air Malta again"

Voordelen: "Fast, efficient, easy"
Nadelen: "Nothing"

Nadelen: "Most limited legroom ever."

Voordelen: "It was for the most part on time."
Nadelen: "Basically a mostly-on-time bus in the sky. Both trips there were issues with soap in the bathroom. The first time: a shared hotel bar. The second: no soap at all. Food awful (tuna sandwiches for everyone served in a closed tube hurtling through the air not my idea of a good time) but it was a short flight from Amsterdam to Malta so whatever."

Voordelen: "Relatively on time. Friendly crew."
Nadelen: "Only had a bar of soap for the bathroom for everyone to use. Didn't seem very hygienic."

Voordelen: "The friendly staff at check in and at the boarding gate."
Nadelen: "The food it far from satisfactory."

Voordelen: "Even though the airplane was packed, I didn't feel crowded."
Nadelen: "There was no power outlet to recharge the phone and no entertainment."

Nadelen: "Flight was very delayed"

Voordelen: "I had a row to myself and it was a pleasant and uneventful flight."
Nadelen: "The sandwiches looked cold and tasteless."

Voordelen: "The crew were uplifting and ready to serve. Genuine smiles and greetings. Take off & landing were very smooth. The aircraft I was in did the job well."
Nadelen: "The seats are crammed with each other. I feel sorry for the big guy next me. He couldn't even move. The check in was not smooth and we have to wait a couple of times. No greetings,no smiles. Overall experience is just ok."

Nadelen: "Safely any time"

Voordelen: "Crew was good"
Nadelen: "Arrived one hour late."

Nadelen: "Plane was very very old"

Voordelen: "The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley."
Nadelen: "The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order."

Nadelen: "Better seat"

Nadelen: "The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination."

Voordelen: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"

Nadelen: "The seats are uncomfortable"

Nadelen: "No Gin & Tonic Bus transfer to airplane for international flight? Twice...?"

Voordelen: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Nadelen: "The food could have been better. Honestly much better"

Voordelen: "The crew was great. Extremely accommodating for families."

Voordelen: "on time"
Nadelen: "they woke me up in the middle of the night to give me food.."

Nadelen: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"

Voordelen: "Customer care was good"
Nadelen: "I suspect the problem of luggage started with Alitalia my first leg"

Voordelen: "The flight was bigger. So didn't feel so cramped up"
Nadelen: "The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu"

Voordelen: "Same as above."
Nadelen: "Staff needs to be briefed on what an insulin pump is."

Voordelen: "Service"

Voordelen: "Again excellent service"

Voordelen: "The plane was spacious"
Nadelen: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Nadelen: "Plane didn’t hold, even though I would have made it if they waited 10 minutes, and surely they knew I was coming from a delayed flight caused by Ethiopian and left anyways. Now have to take 3 extra flights and will miss a train at my final destination."

Voordelen: "The staff was very kind."
Nadelen: "Flight was uncomfortable. They forgot my food and drink. The attendant sneezed on me without covering her mouth, my tv didn't work. The plane was dirty. I asked to be moved up to any of the 10 open seats in business and they said they can't. It was actually one of the worst flights I've ever taken anywhere in my life."

Voordelen: "Having never even heard of Ethiopian Airline, our expectations weren’t very high. We found the boarding process to work well. The staff was great and the meals were very good. The flights were on time and efficient."
Nadelen: "On many of the flights we had to use the roll up stairs. The water that they served tasted like tap water. The seats seem closer (less leg room) than other airlines."

Voordelen: "Amazingly smooth flight and landing."

Voordelen: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Nadelen: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."

Voordelen: "Airplane"
Nadelen: "Waiting for customer service"

Voordelen: "NOTHING"
Nadelen: "The experience from the airport to the plane to Lome was beyond troubling. If ever you are flying internationally from NYC, never fly from Newark New Jersey. Nevertheless, upon boarding the Ethiopian Airline flight to Lome that was supposed to depart at 9:15 pm, the courtesy of the flight attendants was a bit mundane. My mother and I sat on the plane for about an hour after the time of the depart before inquiring why we have no moved and the doors were closed. The flight attendant responded with, "We shall be moving shortly." The air conditioner was barely on. My mother is battling stage 3 Cancer and is an older woman so, I feared for the safety of her health in such a condition. About 30 minutes passed, and we inquired again. This time with a different flight attendant and she said she just did not know what was going on. Other people on the plane began to panic in a sense as well because like my mother and I, they too had a connecting flight to catch. The pilot did not inform the passengers of what was occurring. So, at this point, all passengers on flight ET509 had been sitting on the plane for an hour and a half. By the time we were sitting on the plane for 2 HOURS with the doors closed the pilot finally informed us that they were waiting for some paperwork. He did not apologize or give more information as to why we were sitting on the plane so long, with practically no AC, and weren't informed about when we would be pulling off. About 10 minutes later, the plane began backing up while people were still standing because they were restless with the wait especially when we had a 10-hour flight ahead of us. The pilot then got on the loudspeaker stating that we will be pulling in the air shortly and for the flight attendants to be seated. The pilot did not apologize for the inconvenience or state how long the flight would be or what time we would land in Lome, Togo. Once we were in the air, there were many safety hazards administered by both the crew and pilot. The seat belt safety information was not given, the exit areas in case of emergency were not discussed, what to do in case of an emergency, where certain equipment would be in case of illness or an emergency, and we were still not informed about the cause of the 2 hours and 15-minute delay. My mother and I consistently checked the flight tracker and it did not show the duration of our flight, our location while flying, no flight information was displayed and as hard working paying passengers we should have had all of the information and not have to continuously ask to get a slight answer. Also, I am a vegan and they did not have food for me. But there was a flight attendant who gave me extra fruit which I greatly appreciated. The flight coming back to Newark was decent, going was the major issue. I pray we are accommodated for these great inconveniences. Because to have spent almost $3,000 and receive this type of treatment is both saddening and disturbing to me."

Voordelen: "Like the online check in and quick bag drop at the aiport"
Nadelen: "Food could have been much better with less processed foods"

Voordelen: "Nothing"
Nadelen: "Everything was bad, very upset !"

Nadelen: "My phone was stolen on airport premises"

Nadelen: "Delayed without explanation or heads up"

Nadelen: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "seat space was good"
Nadelen: "the flight was full so drink service was not well organized, lack of water"

Voordelen: "Comfortable flight, pleasant airline attendants."
Nadelen: "Nothing."

Voordelen: "Nothing"
Nadelen: "Everything. I have written to customerrelations@ethiopianairlines.com"

Nadelen: "The food was not appetizing and the flight ran out of sodas"

Nadelen: "Staff didn't seem very efficient. Flight sat on runway for awhile and braking was very abrupt. Bags took too long at the dar airport."

Nadelen: "Nothing"

Voordelen: "Crew on flight were very nice and responding."
Nadelen: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"

Voordelen: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Nadelen: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."

Voordelen: "Smooth Flight."
Nadelen: "Too crowded."

Nadelen: "Ethiopia Airport is ruff. Needs bathrooms renovated and more places for waiting for flights the smoking lounge can be smelled through the hole airport"

Voordelen: "Boarding was okay and crew were friendly"
Nadelen: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."

Nadelen: "Ethiopian Airlines was very difficult trying to contact and reschedule our flight. Will never book with them again."

Voordelen: "The fact that I had a row of three to myself"
Nadelen: "I asked for an extra cup of coffee (cups very small) which didn't arrive until I reminded the stewardess several times. Flight was only half full. The food was very bad. A pink sausage and very, very dry bread, which absorbed all moisture in my mouth."

Voordelen: "During my trip, I enjoy the entertainment. In addition the boarding was excellent."
Nadelen: "I did not really enjoyed the food. I would not say it was not good but it was not my type. Well I guess this not my type of eating. In another word, I'm not use to the craft of the food."

Voordelen: "TIME KEEPING"
Nadelen: "FOOD"

Nadelen: "We were treated poorly at Kigali airport. Airport and Ethiopian Air staff provided horrible service. Completely unacceptable."

Nadelen: "same flight crew"

Voordelen: "The plane is spacious. It gives leg comfort"

Voordelen: "Plane departed early and arrived early. No incident."
Nadelen: "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."

Voordelen: "Ground staff"
Nadelen: "More baggage checking counters."

Voordelen: "The crew was not grntle"

Nadelen: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Voordelen: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Nadelen: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Voordelen: "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Nadelen: "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Voordelen: "Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,"

Voordelen: "the flight was on time"
Nadelen: "for sure the seats, the screens and bathrooms. the plane was so old!"

Voordelen: "Very new and clean plane."
Nadelen: "Nothing it was all good."

Voordelen: "On time and complimentary drink"

Nadelen: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Voordelen: "Le paysage."
Nadelen: "Moins de retard! Plus aimable à l'embarquement !"

Nadelen: "Alitalia is the worst airline company"

Nadelen: "Alitalia is the worst airline company"

Voordelen: "Nothing"
Nadelen: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Voordelen: "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Nadelen: "Entertainment was poor ."

Voordelen: "Crew was fast"
Nadelen: "Boarding was late and also arrived late"

Voordelen: "Not much. Mediocre everything. Was nice that the flight was not very full."
Nadelen: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."

Voordelen: "Comfortable seats"
Nadelen: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Voordelen: "Comfortable seats"
Nadelen: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Nadelen: "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Nadelen: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Nadelen: "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Nadelen: "Changement de porte d’embarquement au dernier moment"

Voordelen: "Good flight"
Nadelen: "Too short time between the flights, almost lose the connecting flight."

Nadelen: "Change of gate at BCN with no notification"

Nadelen: "Retard de 45’ sans information et sans excuses. Inacceptable"

Voordelen: "Ponctualité et efficacité"

Voordelen: "The flight itself from NYC was great, the connection flight was great."
Nadelen: "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"

Nadelen: "Seats were packed with no room for feet"

Voordelen: "Crew was nice"
Nadelen: "Food on the Tel Aviv to Rome flight"

Voordelen: "Nothings"

Voordelen: "Nice crew"
Nadelen: "Nothing special"

Nadelen: "Retard. Absence d’information sur le retard. Pas de sourire."

Voordelen: "Ok ok."
Nadelen: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

Voordelen: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Nadelen: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Voordelen: "legroom and quick"

Nadelen: "L'équipement dans l'avion inopérant"

Voordelen: "La rapidité d'embarquement"

Voordelen: "Easy boarding on time nice crew"

Voordelen: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Nadelen: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Nadelen: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."

Nadelen: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Voordelen: "Plane was new"
Nadelen: "Plane was late"

Voordelen: "There were lots of entertainment options"
Nadelen: "Had my call button on for an hour to get some water to take an aspirin and no one ever came."

Voordelen: "Friendly staff"
Nadelen: "No free food, even drinks need to be paid."

Nadelen: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."

Voordelen: "Nothing"
Nadelen: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Voordelen: "Nothing"
Nadelen: "Really old plane, nasty food and rude flight attendants."

Nadelen: "They forgot my luggage but knew exactly where it was was and got it to me the next evening."