Voordelen: "Everything was very good"
Nadelen: "The tiny space"
Nadelen: "They were very scarce in distributing drinking water on the flight"
Voordelen: "One member of the crew on business was extremely wonderful. Happy, smiling enjoying her work and very efficient."
Nadelen: "Movies are old and the same for a long time"
Voordelen: "i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me"
Voordelen: "Friendly crew and smiling"
Nadelen: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Voordelen: "The stuff was very friendly."
Voordelen: "The organisation"
Nadelen: "Very old movies and no alcohol were offered at all !!!"
Voordelen: "Good service"
Nadelen: "Seats are a bit uncomfortable"
Voordelen: "The crew were very good. The flight was comfortable. The food was good."
Voordelen: "The crew was very professional and very customer oriented"
Nadelen: "Everything went well. I have no complaints. Hero up the good work."
Nadelen: "No place to put the luggage allthe passengers put their coats and left no place for the carryon"
Voordelen: "An okay flight"
Nadelen: "Everything But still a cheap short flight"
Voordelen: "Excellent equipage et service a bord. Rien n'a manqué. Un vol de nuit est plus difficile a gérer entre les passagers qui veulent dormir et ceux qui veulent manger."
Nadelen: "Le queuing au gate avant l'embarquement doit être mieux organisé et managé. Les gens manquent de respect envers les autres."
Voordelen: "Food on short flight."
Nadelen: "Can't think of any"
Voordelen: "All was Ok"
Nadelen: "We faced a little delay in flight departing from Abu Dhabi"
Voordelen: "I don’t like any thing"
Nadelen: "The crew was so distributing us with their loud voice. The captain was very bad.. the check in was not good for us..we are a married couple and not sitting beside each other"
Voordelen: "Crew on floor and boardind"
Nadelen: "Very hot in the plane"
Voordelen: "the crew were so friendly. the food was good."
Nadelen: "On avais 240 kg, mais il voulait pas qu’on mettent que 220kg. On était 8 et chacun 30kg. Pas d’organisation de la file d’attente. Tout le monde passe devant nous. Pas d’ecouteur sur l’avion."
Voordelen: "Service by M.E.A was excellent. Flight attendants were awesome. the fight was smooth and pleasant. Good job by the captain."
Voordelen: "Très bon repas, la qualité des avions est bonnes A330 et A320, les divertissements sont correctes"
Nadelen: "Escale très courte à Beyrouth, nous avons dû corrrir pour obtenir notre correspondance !"
Nadelen: "The chairs in business class are not 180 degree. If they were the flight woukd have been much better."
Voordelen: "Direct flight"
Nadelen: "Food and entertainment selection can be improved"
Nadelen: "As above Im asking for compensation later on with official email for all my loss"
Voordelen: "The service is amazing!"
Nadelen: "Compared to most other airlines, generally poor"
Nadelen: "Lights on No air Hard seats"
Voordelen: "Flight time"
Nadelen: "Flight departure got delayed by 1 hour"
Voordelen: "All was good"
Nadelen: "Extra security measures, no laptops or tablets or power banks Few movies"
Nadelen: "Boarding time was late."
Voordelen: "Lots of extra space. Good movie choices. Headphones provided. Thanks for everything"
Voordelen: "I made it to my destination and back safely and affordably"
Nadelen: "Passengers were so raucous...letting their kids run around, scream, throw things...flight attendants did nothing and of course their negligent parents ignored them. As we exited the cabin I was appalled by the amount of trash. Totally gross."
Nadelen: "FROM ALL THE PLANE'S PASSENGERS ONLY MY LUGGAGE DIDN'T ARRIVE ! AND IT IS A DUFFEL BAG VERY VERY DISAPPOINTED. NO RELAY IT WAS A DIRECT FLIGHT"
Nadelen: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Nadelen: "I had a problem with my business class chair.. it was stuck... and same for the tv later than ..."
Voordelen: "The crew was very nice"
Nadelen: "Regarding food, we had 2 options which one of them is not available at all. It was either chicken or fish and there's no chicken and I don't eat fish. Is that normal! I paid for this!!"
Voordelen: "Timing and departure earlier as boarding was completed."
Nadelen: "At the boarding, Cabin Crew Supervisor made a comment while i was looking on the aircraft tag. No need, I'm not a kid and it's my right to look at it."
Nadelen: "from dubai to beirut.. there was an overbooking and i had to wait for them to find me a seat. this is unaceeptabke for someone who is a silver member with skyteam"
Voordelen: "To keep it short: -Relatively new aircraft - on time arrival - serves (what looks like) a decent meal included on this short segment"
Nadelen: "- entertainment system takes forever to start with a lot of commercials - no charging options - disorganized boarding - crew was fine but not great"
Voordelen: "Generally was good sure can be better☺"
Nadelen: "Food was middle no bad no good"
Voordelen: "Good service"
Nadelen: "Flight was delayed for almost an hour!! You have to wait for double the flight duration, which doesn't make much sense."
Voordelen: "I was surprised on my short hour long flight that they still served a food tray. Sandwiches were OK, also included a pudding cup, a juice box and a water cup, more than expected and pleasantly surprised."
Nadelen: "Even after online check in I could not enter through security until I checked into the airport counter, streamlining that process would be more appropriate, especially if you arrive at the airport an hour before the counter opens."
Nadelen: "Could there be movies or TV on the flight."
Voordelen: "Staff smiles"
Nadelen: "The sea food pasta is not a plate to suggest during flight as it was prepared the night before in Beirut took the flight beirut Istanbul at 8:00 am and then served at 11:59 am in board ist beirut It was a very bad taste"
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
The flight and the staff were really nice but not what I expected.
When I have checked in in Chicago, they gave me both boarding pass from Chicago to Istanbul and from Istanbul to Kuwait.When I arrived to Istanbul , I have waited in business lounge until next boarding to Kuwait.One hour before taking off , Turkish crew told you can’t get in the airplane because I haven’t CPR test .I told them that no one from your side told me to get this test. Thus, they have cancelled my trip , I was obliged to buy new expensive ticket after doing CPR test in the airport.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Nadelen: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "good people /service, good food and comfortable seating nice experience all in all"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Nice seat, good choice of entrainment, great food"
Nadelen: "That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Nadelen: "Air in the cabin to dry"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "Didn't get to travel. Will never fly Turkish Airlines again."
Nadelen: "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"
Nadelen: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Nadelen: "No entertainment system in the seats."
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "The security and service throughout the flight was very good for the price we paid."
Nadelen: "The transit time was a bit short for my trip from NYC to DAC."
Nadelen: "Warm airport and warm plane à/c needed"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "The friendly crew provided slippers, sleep mask, mini tooth brushes & paste, socks & lip balm for each passenger which was very nice. The food was really decent for airplane food & they provided free alcohol beer or wine with both of the 2 meals. Each seat had a usb spot to charge your phone & a nice screen for watching movies & tv shows. Wish there were more movie & tv show options, only suggestion."
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Worst flight"
Nadelen: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Nadelen: "Flight attendants need to be friendly ."
Voordelen: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."
Voordelen: "Merci à Turkish Airlines"
Voordelen: "The entertainment selection was good and the convenience kits were nice to have as well."
Nadelen: "The flight attendants took a very long time to hand out drinks and meals. The worst part of the flight though, was how long it took them to pick up the trays once people finished their meals. Numerous people had to bring their own trays up so that they could leave their seats and use the bathroom. There were also no drinks distributed between meals. The seats were extremely close together and leaned back very far so that space was extremely limited. It was extremely uncomfortable, unlike other Turkish Airlines flights I've taken."
Voordelen: "During 20 hours journey they have served rice for only one time and a little. The food quality and salad was also stale."
Nadelen: "Their food, quality and characteristics of food."
The Management Online Staff Services
Voordelen: "Seat was weary at 52H. Although there were other empty and more comfortable seats, the crew didn't let me have one."
Nadelen: "Food could have been of fish kind variety and hot drinks weren't available. No hot drinks, neither coffee, nor tea."
Voordelen: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Nadelen: "Get organized and explain for the passengers why there is a delay."
Voordelen: "Yes, very clean ,respectable and helpful."
Nadelen: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."
Voordelen: "The captain"
Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"
Voordelen: "The overall experience was good"
Nadelen: "The lounges in egypt airport could be better"
Voordelen: "The individual screens had options of tv and movies which was good"
Nadelen: "The food could have improved and the crew could try to be a bit nicer when asked for stuff like blankets."
Nadelen: "Nothing at all"
Nadelen: "It was all great"
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Nadelen: "Transit to jeddah in Cairo is a nightmare. Even if business flight"
Nadelen: "The boarding time was delayed. The boarding process could have be more streamlined."
Nadelen: "Egypt Air provided lounge access for only 3 hours of a 7 hour layover"
Nadelen: "Very old planes. Poor cleanliness"
Nadelen: "The problem of unavailable variety of food at the plane"
Voordelen: "There is nothing I like when I travel with egypt air we lost our bag and finally they find it after 9 hours Really bad experience with egypt air"
Nadelen: "They need to really understand the difference betweeen the business and economy ppl pay extra to feel comfort and have a priority boarding but in EGYPTAIR business and economy is the same no difference"
Nadelen: "That I could check in online instead of the airport, to get to pick the seat I want, I was placed in an isle seat 2 rows before the end of the plane, right behind me the we only 2 seats row, and almost every single one that went to use the restroom had to bump into my chair in their way back"
Nadelen: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Voordelen: "Nice experience with EgyptAir. we were a group of six and satisfied with airplane, food and crew."
Nadelen: "I cant think of anything right now."
Voordelen: "The pilot"
Voordelen: "Check in and boarding was quick & nice The pilot was so professional couldn’t feel take off & landing The host serving the food in this economy section was so polite & helpful"
Nadelen: "The plane is old style no tv screen in the chairs The Entertainement was so poor & boaring for 11 hours flight! One host crew member (maybe Joe) was changing his shirt in the food area that passengers could see him with his undershirt!"
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Voordelen: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."
Voordelen: "This flight was on time and I truly appreciate when EgyptAir flights are on time."
Voordelen: "Excellent staff clean plane ."
Nadelen: "Trip was delayed for one hour ."
Voordelen: "Wonderful staff really helpful, comfortable seats"
Nadelen: "Some delay"
Voordelen: "Good flight. Arrived on time and left relatively on time"
Nadelen: "Luggage took a long time to arrive in the terminal"
Nadelen: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Voordelen: "Good service on board, better than average food, seat pitch better than average."
Nadelen: "Late departures, both flights. Incredibly small toilets on 737-800 (CMN to Cairo)"
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Nadelen: "i would rate boaring less than poor if applicable."
Voordelen: "Delays and lack of coordination during boarding process in cairo"
Voordelen: "seats were little comfy handrest where not even. choice of movies were basic. clean not a bad flight. food was decent."
Nadelen: "the stewards were accommodating and always with a smile. Bathrooms kept clean. check in easy."
Voordelen: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."
Voordelen: "Boarding was quick although about 10 min. late. We did arrive on time. I was surprised to get breakfast which wasn’t bad at all."
Voordelen: "Timing perfect on time, curious crew members. ."
Voordelen: "Crew are always polite and attentive"
Nadelen: "Plane not comfortable. No individual entertainment. Poor food. Toilets not cleaned in flight"
Voordelen: "Crew whas nice"
Voordelen: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Nadelen: "I don't really have any complaints! I would definitely use this airline again."
Voordelen: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
Nadelen: "Having more movie options would have been good."
Voordelen: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
Nadelen: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
Nadelen: "Time arrive late"
Voordelen: "Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter."
Nadelen: "Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali"
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Nadelen: "Everything was great"
Voordelen: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Nadelen: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Nadelen: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Flight cancelled"
Voordelen: "787 comfort /"
Nadelen: "Limited movie selection/ outdated newspapers/ food quality"
Nadelen: "Tv Options"
Voordelen: "Good and crew were very goid"
Nadelen: "Seats were very hard and very cramped for such a long flight"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "Flight was empty so had enough room next to my window seat"
Nadelen: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"
Nadelen: "Boarding not good no line turebel"
Voordelen: "The flight was comfortable even though it was full. Punctual too."
Nadelen: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"
Voordelen: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Nadelen: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."
Voordelen: "Aircraft, crew, comfort, ground staff."
Nadelen: "Food and entertainment are average. Movies are old."
Voordelen: "Prompt departures and arrivals"
Nadelen: "Lack of leg space and the food"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "the nice crew- the relative speed of boardinf"
Nadelen: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."
Voordelen: "The entertainment is good but there could be a better selection."
Nadelen: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Voordelen: "Great cabin staff"
Nadelen: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."
Nadelen: "I checked in at Hyderabad and the check in staff were more than unprofessional. First they said my carry on bag and laptop bag should be no more than 7 kgs which was wrong. Later when I asked them to show the baggage restrictions, they went back saying it's okay. I had only 1 check in bag and it weight 1 kg more. I thought they would allow it since I had only 1 check in bag but they made me take out that extra kg and check in my carry on as second bag. Finally I asked for an aisle seat and they said the flight was full. But when I boarded the IAD flight I was rather surprised to see quite a few aisle and window seats. So rather than being a great experience, I would say it was a mediocre one because of the Hyderabad staff."
Voordelen: "Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours. Food seemed better than my last experience of their business class."
Nadelen: "Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts..."
Nadelen: "The flight almost landed in Bahrain but the captain decides not to and the excuse was bad weather. So he just turned around and went back to Abu Dhabi. There was no plane for people to board Abu Dhabi and were left stranded. Thankfully the airport staff re-booked everyone immediately and dealt with the situation efficiently in a professional way. I was delayed by at least 8 hours. There was no email from Etihad about the canceled flight or an apology. It was a bit disappointing given that they are my favorite airline."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "The staff were so helpful and friendly. Such a lovely bunch"
Nadelen: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"
Voordelen: "Le confort , le calme"
Voordelen: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."
Nadelen: "Small seats-space limited."
Voordelen: "In flight entertainment"
Nadelen: "Air con too cold"
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "Flight was on time, food was average ."
Nadelen: "Crew was bit rude"
Voordelen: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Voordelen: "That me and my son had a extra seat each"
Nadelen: "Wasn't served any food at all. And I had to go and get my own water from the staff"
Voordelen: "The service onboard was great, the crew were attentive and looked after the passengers."
Nadelen: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."
Voordelen: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Voordelen: "It is an overrated company. Does not desrve its fake reputation."
Voordelen: "Only inflight entertainment"
Nadelen: "No one told me or suggested me of asking for accomodation as I had stopover for over 15 hours. Staff made an excuse and blamed ticketing agent. Even Kayak.com did not suggest this. Had to spend couple of hundred dollar for accomodation . Not happy at all. First time experience with flight and booking agent is very unsatisfied. Thank you though"
Voordelen: "Cheapest fair"
Nadelen: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Voordelen: "Really nice crew and helpful. Food excellent"
Nadelen: "Older plane and a bit cramped for a longer flight"
Voordelen: "I liked the flight from abhudhabi to hyderabad"
Nadelen: "On board staff not responding not friendly"
Voordelen: "Great service, good economy food also, lots of wine. The entertainment package was really good."
Nadelen: "Nothing. Everything was perfect."
A321 n’en confortable et personnel serviable
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."
Voordelen: "Seats are ok but unable to recline"
Nadelen: "Keep up the good work"
Voordelen: "i like the service"
Nadelen: "water free"
Voordelen: "It was enough fast"
Nadelen: "Too much money for nothing service."
Voordelen: "The leg space"
Nadelen: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Nadelen: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Voordelen: "Good flight, easy check-in, direct 4 hour flight"
Nadelen: "Seat not inclining."
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Nadelen: "The seats are cramped and you have to pay for snacks and water"
Nadelen: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Nadelen: "Space between the seats."
Voordelen: "Personnel très sympa"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Voordelen: "On time departure"
Nadelen: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Voordelen: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Nadelen: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Voordelen: "Service, smiling and attention to details."
Nadelen: "No kosher food."
Voordelen: "All and all great value for the money"
Voordelen: "The air hosts and hostesses were very polite and courteous."
Nadelen: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nadelen: "2 hrs late and we missed all our following connections as a result."
Voordelen: "Crew nice,seats ok"
Nadelen: "Expensive hold luggage,rip off"
Voordelen: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Nadelen: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Voordelen: "Excellent pilot"
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Nadelen: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Nadelen: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Voordelen: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nadelen: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Voordelen: "The flight was cheap and got you where I wanted"
Nadelen: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Voordelen: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Nadelen: "The seats don’t lean back and do not have a lot of cushion."
Nadelen: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Nadelen: "Crampt seats, mob to board the plane, hour delay with no reason given."
Nadelen: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Voordelen: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Nadelen: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Nadelen: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Nadelen: "Coûts cachés. Avion sale et vétuste."
Voordelen: "The journey took less than it supposed to. Amazing service"
Voordelen: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nadelen: "Boarding involved a long wait standing on the tarmac in the sun."
Nadelen: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Nadelen: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."