Vind goedkope vluchten naar Belleville

Voordelen: "Friendly staff"
Nadelen: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Nadelen: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Nadelen: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Voordelen: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Nadelen: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Nadelen: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Nadelen: "Too late i missed my connection flight"

Voordelen: "The sandwiches were simple yet just the right touch, on all four flights."

Nadelen: "old plane, tight and uncomfortable"

Voordelen: "newer plane, good staff"
Nadelen: "need better and more food options, more often"

Nadelen: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Voordelen: "Great crew service. Among the best ever."

Voordelen: "Manque de place"
Nadelen: "La place"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Nadelen: "Nothing to improve"

Voordelen: "The crew was good"

Voordelen: "Speed, crew, and reliablity."
Nadelen: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Voordelen: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Nadelen: "See above"

Voordelen: "Upgrade en business"

Nadelen: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Voordelen: "leg room economy compared to KLM"
Nadelen: "full flight, no upgrade possible"

Voordelen: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Nadelen: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Voordelen: "Staff, service"
Nadelen: "Nothing"

Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"

Voordelen: "bien comme d'habitude"
Nadelen: "RAS"

Voordelen: "Even for a 50 minute flight, drinks and sandwich was provided"

Nadelen: "Problem with seat. Paid extra. Got downgraded instead of upgraded"

Voordelen: "Flight all good"
Nadelen: "Suitcase did not arrive and still not received."

Voordelen: "Personnel agréable et vol à l'heure"
Nadelen: "Rien a dire"

Voordelen: "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Nadelen: "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."

Voordelen: "Flat bed seats 747 upper deck"
Nadelen: "Lost my luggage for 7 days"

Voordelen: "On time, courteous crew, decent food."
Nadelen: "Leg room."

Voordelen: "Professionality onboard, punctuality"
Nadelen: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Voordelen: "Direct flight! Excellent service, good way to start trip!"

Voordelen: "cheap(?)"
Nadelen: "everything - absolutely no frills"

Voordelen: "Getting a Delft Blue house on a short fifth-freedom. Malaysian food option was very good. Seating was adequate. Crew was accommodating. Good selection of alcohols."
Nadelen: "Seats showed a lot of wear."

Voordelen: "I usually don't like the food on the plane but the food with KLM was great!"

Voordelen: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Voordelen: "Ice cream!!"

Voordelen: "Nice short flight, everything was on time"
Nadelen: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Nadelen: "Too many delays. Having to de-board after boarding."

Nadelen: "Plane was not board on time. Delayed taking off."

Voordelen: "The middle seat was empty I had an aisle seat. That was wonderful."
Nadelen: "No wifi screens for books or movies but I had my iPhone."

Voordelen: "Easy and customer service at lax was awesome and very helpful!!!"
Nadelen: "The 45 minute bag time that's it may or may not be able to go 45 mins within boarding ."

Voordelen: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"

Voordelen: "Great staff."
Nadelen: "The hour delay due to maintenance and fueling."

Voordelen: "On time"
Nadelen: "Boarding numbers"

Voordelen: "My neighbor."
Nadelen: "We sat on the tarmac for over an hour for no apparent reason."

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Nadelen: "Seemed to be an unnecessary delay in departing a half hour late"

Nadelen: "I nearly missed my flight because I did not have a seat for a flight that I bought a ticket for at full price. Which, would lead one to believe that I would have a seat on said flight. However, coming to the gate an hour before boarding the personnel working gate the said he was having computer difficulties and could not get me a seat and it would be 10 min. I continued to return till boarding to find out I had no seat and I was on standby. Upon going to customer service they replied the airline oversold tickets and every airline does this as if to make this practice ok. Well being in sales myself and if I were to sell x amount of product to one customer ( or several) I better make sure I have it all there to deliver. People rely on you schedule wise. It nearly shot a meeting I had to make in the foot. Very disappointed with the airline and the way things were handled."

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Nadelen: "Forced to check my carry on. Took 30min for the bags to come out on the carousel. Which is why i never check my bag."

Voordelen: "Speedy boarding"
Nadelen: "Unmotivated crew, uncomfortable seats."

Voordelen: "We boarded fast and the flight was smooth. The crew was very friendly."
Nadelen: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "very friendly staff"

Voordelen: "Nothing to expect from Domestic fight."

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Nadelen: "Boarding was chaotic, with people sitting in wrong seats and walking the wrong way down the plane. Crew were not especially friendly. I know it was at the tail end of a long Sunday, but it wasn't impressive."

Voordelen: "Plane was ancient"

Voordelen: "Good"

Voordelen: "Entertainment, 110 plugins for devices, internet."
Nadelen: "only free meal option was cinnamon cookies."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Voordelen: "All flights were on time Greatly enjoyed the trip"

Voordelen: "On time, arrived early."
Nadelen: "Seats too close in front of you."

Nadelen: "Again out of snacks and she skipped our row for drinks. Again small issues but what else are they doing?"

Nadelen: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."

Voordelen: "It took off on time and life was good."

Voordelen: "The plane has improved greatly with their comfort and leg space"
Nadelen: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."

Voordelen: "The people"
Nadelen: "The seats are too small I'm 6'1 and that's not that tall"

Nadelen: "The Flight Attendant never gave me back my credit card."

Nadelen: "3 hour delay...and no voucher for the delay"

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "Flight was fine, crew was professional and thoughtful."
Nadelen: "Crew seemed a bit out if sync....but only at first. Later, great."

Voordelen: "Love bed it! Would recommend to family/friends"

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Nadelen: "IT WAS AMERICAN NOT ALASKA!!!!! ALMOST MISSED MY FLIGHT!!!!!"

Voordelen: "The free choices for kids movies - allowed child to be entertained and not bored."
Nadelen: "Lights were kept on for first hour of a 12am (red eye) flight."

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Voordelen: "Did not make this flight you changed it"

Voordelen: "On time"
Nadelen: "Too long waiting in Chicago"

Voordelen: "Mature, experienced and efficient cabin crew."
Nadelen: "Indifference from ground crew confirming bookings, cramped and uncomfortable seats. The next step is for the airline to remove seats and have us standing in a cattle pen at the back."

Voordelen: "Nice fly attendant ."
Nadelen: "Boarding not on time. Change gate. Announcement on the airport very poor, lack of diction and difficult to understand. Questions regarding food and entertainment not apply to flight from Philadelphia to St. Louis, they were not provided."

Nadelen: "Dilapidated and outdated plane"

Voordelen: "Very little - other than getting off"
Nadelen: "Every detail from rude checking all the way through rudness"

Voordelen: "Very nice crew members!"
Nadelen: "The food was So So. We had to take a bus to the plane out in the middle of the taxi area. Sat on the bus for several minutes be fore they would let us board."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Voordelen: "Nothing about the seating"
Nadelen: "The person in front of me was so close that when she tried to recline the seat she hurt my knee."

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Nadelen: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"

Voordelen: "First time experience with Iberia. Very comfortable, friendly & good service."

Voordelen: "Left on time."
Nadelen: "Plane is extremely old and should be put to sleep. Business class on this plane means younger an empty middle seat and narrow standard seats. Not worth it for business, check airplane model before you book."

Nadelen: "Krew. Comfort srat . Space."

Voordelen: "Price to fly on this airline is very reasonable and affordable. I would fly on on this airline just for that reason alone."
Nadelen: "Seats are VERY small and squished together."

Nadelen: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Voordelen: "This was a good flight with good service and a nice crew. It was especially nice to have actual silverware to use for the meal."
Nadelen: "Changing terminals in New Yory was challenging because the route was not clearly marked. They did not honor the on-line boarding passes, so I had to go to the counter to reprint the boarding passes and then go through security again. I also would have preferred a clean blanket once I got on board. The flight attendants seemed hesitant to speak to me in Spanish, which I speak pretty well and they also seemd uncomfortable talking to me in English, which is my native tongue. This made it hard to interact with them in my normal good natured way."

Nadelen: "On time, food is ok."

Voordelen: "On time. Polite crew. Plenty of USB chargers."
Nadelen: "Crowded waiting area. Seats do not recline. Expensive food on board. Entertaining is only for people who sign-up to ‘another’ website. Iberia already has too many websites, users and passwords."

Nadelen: "there was a delay of over an hour and no explanation was given either in Spanish or in English."

Voordelen: "it got me to Madrid!"
Nadelen: "no legroom. the flight crew didn't look happy....they don't smile??"

Nadelen: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."

Voordelen: "Almost nothing!!"
Nadelen: "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"

Voordelen: "Food, entertainment (great monitors), new cabins."

Nadelen: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."

Voordelen: "Excellent treatment"

Nadelen: "There was no complimentary water provided"

Nadelen: "Delays delays delays!!! Terrible!! We were waiting 7 hours!! No compensation was offered!"

Voordelen: "The in flight movie selection was great. They were generous with providing us wine and complementary in flight entertainment . Didn't have to pay extra to check our bags."
Nadelen: "The food wasn't very good. But at least they provided us with some. We paid extra foe exit row seats and they allowed someone to sir across from my husband in the flight attendant seat they use during landing and take off. He sat there the entire flight. He was tall with long legs and took away from my husbands leg room which is why we paid extra for the exit row seats. Not sure if he worked for the airline as he was dressed in regular street clothes but annoying all the same."

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Nadelen: "See above"

Voordelen: "I was pleasantly surprised by the amount of legroom. Service was pleasant."

Nadelen: "Every thing"

Voordelen: "I like that it was a plane not so big, and there was more space between seats (more leg room) than in similar flights overseas in British Airways planes; the crew was always very friendly and the entertainment very good, lots of good movies to chose from!"
Nadelen: "The only thing I really did not like of this flight was that it was delayed For about three hours, which affected my plans in the arrival destination"

Voordelen: "Nothing"
Nadelen: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."

Voordelen: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."

Voordelen: "All went well!"

Voordelen: "Got to my destination safe and sound"
Nadelen: "Staff has bad attitude. Food was cold. Entertainment was awful."

Voordelen: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Nadelen: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Voordelen: "The plane is so outdated, the seats feel like they are made of wood. I can hardly believe it is safe to fly such an old aircraft. There is no entertainment, no wifi, no power. Certainly no TVs that worked. But most importantly was the uncomfortableness of the old seats."
Nadelen: "So uncomfortable and outdated. 12 hrs on a flight with no entertainment and hard seats was brutal. I paid $45 for a seat assignment and then got moved to another seat!"

Voordelen: "It was on time"
Nadelen: "No entertainment for adults"

Voordelen: "Nothing"
Nadelen: "I could not check in online. Boarding was a mess. The plane was a mess odvesly old and in poor shape. The food was bad."

Voordelen: "Loved the entertainment. Lots of choice. Food was good and the crew were very friendly"
Nadelen: "Reduced leg room"

Voordelen: "Timing, personnel and plain"

Voordelen: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures."

Voordelen: "Quick boarding and unloading. Very organized. Entertainment was great to see real time map, tons of movie and music option with each seat having its own screen and choices."
Nadelen: "No air vents and it was hot. Food was no where near the quality advertised, but not terrible. Not enough beverage service. Couldn't get enough water to stay hydrated on a 7+ hr flight. Payed extra to pick seats but when we checked in we didn't get them."

Voordelen: "Everything very nice"
Nadelen: "Couldn't upgrade my seat"

Voordelen: "It was great but I tried 2nd times to upgrade my seat and was not succesdful? Web site just would not complete the request"
Nadelen: "The above"

Nadelen: "The screens were very small no personal screen . I was freezing next to the exit door ."

Voordelen: "Staff was polite"
Nadelen: "the flight was late leaving so I had only minutes to get to my connecting flight in the international terminal at Madrid to get back to the states Staff did nothing to assist those of us with connecting flights to make sure we got to our gates in time. There was little legroom and while our flight was short between Barcelona and Madrid there was no refreshments offered except for items for sale."

Voordelen: "The crew very efficient and hospitality"
Nadelen: "The airplane it's so old, the chair it's not comfortable, the chair sound like a ald car with out wheels. At the end the needs to chance the airplane"

Voordelen: "new plane. excellent entertainment"
Nadelen: "very little flight crew rounds for trash pickup. very warm inside the plane. one of the four seats entertainment did not work"

Voordelen: "Could not have asked for a better crew!"

Voordelen: "I really liked the video view from the tail of the plane during takeoff and landing but it would be even better if it and other live video feed was available all during the flight. I would love to see a video feed from the cockpit to see what the pilot sees and to be able to look tight or left and straight down. Would be better than a movie."
Nadelen: "I had to ask 3 times for water."

Nadelen: "My luggage did not arrive in Madrid. I was bumped from exective class to the main cabin and was without my luggage until Thursday midday. Please advise me how i can get reinbursed for this problem"

Voordelen: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Nadelen: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."

Voordelen: "On time. Comfortable plane"
Nadelen: "Extra security and customs checks changing planes in Canada"

Nadelen: "En allant a los angeles nous avons pu manger seulement après deux heures deux heure et demi apres que lavion soit decole... Nous avions 5h de vols a faire... En plus une fois arrive a notre place il ny avait a peine de choix qui restait pour la nourriture. Tres peu de choix de film Je suis legerement decue de mon allé mais mon retour sest bien passé."

Nadelen: "Le délai de 45 minutes"

Nadelen: "We did not make this flight due to the first flight being over an hour late. This caused us to miss our connection to St. Louis. While they rerouted others on the flight, they did not reroute us because we didn't check any luggage! Their reasoning was we had a chance to make the connection. But they made us wait in a line for 10 minutes to be told that despite our requests to go to the gate. By then it was too late. We then had to fly stand by to Chicago and stand by again to get to St. Louis."

Voordelen: "Très bon vol , personnel courtois et attentionné. Nourriture excellente"

Voordelen: "Autant j'apprécie quand les agents de bord tente de dire quelques mots en français même s'ils ne sont pas totalement bilingue, un essai est toujours mieux qu'un refus. J'ai vu un client qui parlait en français et l'agente dans ce cas ci s'efforçait de lui répondre et parlé en français. Il s'agissait d'un vol de Québec à Montréal, il ne s'agissait pas d'un vol St-John's à Halifax. Autrement le service est bien et les agentes sont gentilles. Air Canada doit mieux faire à ce niveau."

Nadelen: "Nous avions payé un supplément pour réserver des places assises puisque nous étions 6, dont 4 enfants et ce 5 mois à l'avance. Il s'agissait de 3 bancs sur deux rangées de sorte d'avoir un partent accompagnant 2 enfants. Lors de l'enregistrement, le matin meme, nous avons appris que le model de l'avion avait changé et que deux des passagers devaient être relocalisés. Donc, nous nous retrouvions assis 2 par deux dont deux a quelques rangées de nous. Nous avons dû placer les deux enfants les plus vieux ensemble, sans parent pour les accompagner. c'était leur premier vol en plus et étaient très nerveux! Plates comme situation quand tu débourses pour des places assises d'avances pour être certain de faire vivre une belle expérience à toute la famille et que sans avis, sans remboursement, on te déplace."

Voordelen: "We were able to switch to an earlier flight. gate agent was very helpful"

Voordelen: "Plane left on time, smooth flight, arrived on schedule."
Nadelen: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"

Voordelen: "Dans l'avion c'était correct. Je voyage souvent donc je suis habituée."
Nadelen: "J'avais ma carte d'embarquement depuis des heures mais sans siège. Lorsque j'ai approché la personne s'occupant de l'embarquement elle était froide et sans personnalité. Elle nous a dit d'aller nous asseoir (toutes les personnes n'ayant pas de siège). Pas sympa du tout. J'ai finalement eu un siège 2 minutes avant l'embarquement et j'étais bien stressée à l'idée de ne pas pouvoir monter dans l'avion. L'avion était aussi en retard. Vous vendez plus de billets que le nombre de places et cela ne devrait pas se faire. Vraiment frustré par ce dernier vol."

Voordelen: "The crew was great"
Nadelen: "Broken toilet for this flight"

Voordelen: "The food was airline food, the movies worked"
Nadelen: "Given customs form in German, when asked for English flight attendant said they were out. asked another later and she brought it immediately. After herded through security (again) and customs, with no explanation on what to expect, our connecting flight's gate was in the basement. It looked like a third world bus station. No place to sit, totally packed, could not understand announcements, only bagel place to eat that was out of most everything. I will avoid Air Canada and Toronto airport if at all possible."

Voordelen: "Tout petit avion donc très exiguë. (Pas de repas ou de divertissement disponible sur ce genre de vol) Vol très correct sinon."
Nadelen: "La cabine des toilettes est minuscule."

Nadelen: "Le retard de nos valise arrivé à Vancouver"

Voordelen: "entertainment choices"
Nadelen: "boarding process crew not helpful in baggage storage"

Voordelen: "Air Canada personnel made sure I made the connecting flight from Paris to Denver through passport control and the repeated safety checks in Montreal. The small aircraft was spacious even in economy."
Nadelen: "A male flight attendant was unwelcoming when I finally got to the plane (being late was not my fault). Did not want to help looking for a spot for my normal size carry on. When I pointed out one above him, he left my bag there and just walked away. I am 69 years old, 5'1"."

Voordelen: "Food and entertainment."
Nadelen: "I couldn't change my seat. I was stuck in the middle seat."

Voordelen: "1. Pilot kept plane informed which is great especially when there is potential turbulence."
Nadelen: "1. No entertainment on the flight. Not even opportunity to see where the plane is in flight and when we will arrive. No USB charger on the flight. Very outdate plane. 2. The plane was very dirty - trash in between the seat 4. The food was the worst I ever tried on the plane 5. I was very surprised at the very disappointing service. I must say, with all the travel I do, apart from 1 young lade, the flight attendants acted like they loathed being there. It is so disappointing especially b/c I am Canadian so it is a bit embarrassing that Air Canada seems to have such terrible service. 6. The flight attendants were out of a lot of things, I heard them mention several beverages they were out of throughout the flight. I also heard them say that there will be no hot beverages while seatbelt sign is on (which it was a lot). I guess that is reasonable, however, it is the first time I have encountered that on the place. Instead they directed to passengers to come up to the back of the plane to get a hot beverage when the seatbelt sign was off. I did a few times - 1st time they said they were out of cups and to stop by later. But 2nd time had the cups. Did these cups get magically delivered midair or perhaps maybe they just needed to bring cups from the storage on the place and could have given me an option to wait while they retrieve them. 2nd time when I stopped by to try to get a hot beverage, a lady with black hair just gave me an empty cup. The whole experience with this flight was confusing - some attendants seemed not to understand fully what passengers were asking."

Nadelen: "L'app n'a pas fonctionné sur ma tablette donc rien à faire pour 5 heures. Même avec l'app ne fonctionne pas trèes bien."

Voordelen: "I liked the airport design at Montreal."
Nadelen: "the whole process in Montreal seemed cold. Not really friendly compared to our domestic flight from Los Angeles to Montreal. The crew weren't very friendly at all. It's as if we were bothering them to ask a question or for them to give a smile once in a while."

Voordelen: "Flight was delayed on take off due to late incoming connections. Appreciated that they waited for us."
Nadelen: "The cabin was hot while awaiting take-off, no air nozzles overhead the seats, felt as if no air was circulating throughout cabin."

Nadelen: "J'ai réussi à utiliser le divertissement sur mon portable, seulement pour le voir jammer à chaque 10 minutes et m'empêcher de réellement "être divertie" par celui-ci. Les sièges et les acoudoires sont terriblement inconfortables. Le service en français par l'équipage n'était pas au rendez-vous.. seulement dans la portion entre Montréal et Toronto."

Voordelen: "Personnel courtoie et attentionné. Je me suis sentie en sécurité. Très bon vol."
Nadelen: "Je n'ai rien de négatif á rappoter."

Nadelen: "le service a la clientele.a Montreal.Le banc avant les porte de secours ne encline pas"

Voordelen: "Tout était parfait, excellent service"

Voordelen: "I liked waiting to fly until weather was good."
Nadelen: "I disliked the long delay, no time for the drink cart."

Nadelen: "We got a hotel in St. Louis so we'd be plenty early for our morning flight. Got to the airport more than 2 hours early, checked in and waited. They announced over the overhead speakers that our flight was delayed due to mechanical issues. Then delayed again. Then cancelled. We were on the phone with both the airline and priceline ASAP. By "on the phone" I mean "holding for the next available representative...", which was more than an hour wait for both. The airline didn't have another flight they could fit us on until next week. We asked priceline to get us on the next available flight. We held, were disconnected, held, held more, disconnected, held more...until the day was gone. That evening they finally said they booked us on a 6:15 a.m. flight. I asked for an email confirmation and when it didn't arrive several hours later I called back. "Please hold" was the catch phrase of the day. Eventually a rep came on the line and said that we had a 6:15 a.m. flight, gave me the flight number, etc. and said the email would arrive shortly. We went to bed feeling good. We got up at 3 a.m. to get to the airport by 4 a.m. The airline didn't have anything on us. We had two hours to get this straightened out so we weren't TOO worried. "Please hold" When the priceline rep finally came on the phone she said we had reservations and the airline should let us on. Even though it was 5 a.m. now there was a long line at the airport check-in. When we got to the front of the line the guy dug deeper into his system, said he could find our reservation, but that priceline just hadn't purchased the tickets. I told this to the priceline rep on the phone. "Please hold" We watched as our flight left. We spent the day trying to get priceline to get us on a flight, but I was never able to speak to someone able to get us on a flight."

Nadelen: "You put me on Delta once I got to Detroit. Confusing and exhausting when you're not use to different airports and flying."

Nadelen: "Le français est médiocre"

Voordelen: "Nothing"
Nadelen: "There was NO complementary food for a 5 hour flight. I didn't have a credit card to purchase anything"

Voordelen: "I liked the meal that was served and that if you didnt want to pay for the ipad, you could access TV on your phone."
Nadelen: "I didnt like that there were not individual TVs for my 10 hour fllght. I would have appreciated the entertainment on such a long flight, especially the movies which I could not access without the app. I also felt that more snacks should have been provided."

Voordelen: "Amazing leg room for my 6'1 partner on the regular seat."
Nadelen: "My entertainment system was not working so I had to share my partners beside me."

Voordelen: "Personnel accueillant et vol agréable"
Nadelen: "Manque d'espace"

Voordelen: "Nothing!"
Nadelen: "Nothing, everything was bad. Flight were late and service was really bad. I will never fly Air Canada again!"

Voordelen: "Super service à la clientele du côté de la classe affaires/premiere classe de canada expresse"
Nadelen: "rien de négatif"

Voordelen: "Flight was short. Crew was very good"
Nadelen: "Not much to like in a short hop in a small plane."

Nadelen: "5 hour delay. Didn't get the correct seat."

Voordelen: "The flight was on time compared to the schedule"
Nadelen: "Too cold (temperature) No screen but only ipad to rent"

Nadelen: "La personne au comptoir est arrivé à 6:00 le matin et nous étions au terminal à 5:10 pour un vol à 7:15. On nous avais dit qu'à Toronto nous devions s'enregistrer 2 heure avant un vol."

Voordelen: "L'équipage etait très gentils"
Nadelen: "L'attente de pratiquement 2 heure dans lavion parce que une piece dans le poste de pilotage ne fonctionnait pas et ensuite un telephone d'agent de bord be fonctionnant pas nous à fait décoller en retard et nous avons attendu tout ce temps dans lavion. Je ne comprend pas qu'une grosse compagnie comme air Canada est des laquer comme Ca et que ce soit le client qui écope"

Voordelen: "Les hôtesses étaient gentilles."
Nadelen: "Les sièges n'étaient pas confortables. La prise d'écouteur ne fonctionnait pas bien. La ceinture de sécurité n'était pas parfaitement sécuritaire. Elle glissait à une certaine position. C'est inacceptable que Air Canada ne vérifient pas tous les équipements sécuritaires. Il n'y avait pas d'eau courant, ni dans la toilette. Pas de café, car pas d'eau."

Voordelen: "La durée de vol était relativement rapide."
Nadelen: "Le siège n'était pas confortable. Aucun support lombaire au dossier. C'était vraiment pénible de rester assis. On aurait pu au moins de fournir un oreiller correct, mais celui-ci n'avait aucune fermeté et ne supportait rien. J'ai personnellement apporté mon oreiller de transport mais c'était pas assez. La prise d'écouteur ne fonctionnait pas bien."

Voordelen: "Because of a plane malfunction I ended up meeting 3 very good friends. The flight was okay"

Nadelen: "Le système vidéo était dépassé et défectueux."

Voordelen: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings! Also we received extra treats for their inaugural flight from Brussels to Toronto."
Nadelen: "Nothing"

Voordelen: "It was fine. No frills, but that is what I expected. We arrived pretty much on time."
Nadelen: "Had a delay Getty to the gate, but I think that was an issue from Charlotte airport."

Voordelen: "Staff friendly"
Nadelen: "older small plane. It is what it is."

Voordelen: "Flight crew as great. Our flight was a third full and after 2 weeks of traveling together they allowed us to separate so that we could both stretch out and have some breathing room."

Voordelen: "Excellent!!! Film, collation, espace+++"

Nadelen: "flight was over two hours late because of a late incoming plane. That may be for good reason, but we weren't told until less than one hour before takeoff. It doesn't make sense that the airline just found out one hour before takeoff that the flight was two hours behind. We should have been told sooner about the delay, while we had other choices of alternate flights."

Voordelen: "indulged by the service and plenty of food"

Voordelen: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Nadelen: "I was unable to pre-order a kosher meal through the web site. Customer service could barely write in legible English and in essence told me to take a hike. Flight was bumpy both ways for quite a while. What's the point of giving me a boarding pass in Tel Aviv if I need to go to the United transfer counter in Brussels and go through the process again, including a TSA (friendly) interrogation?"

Voordelen: "Friendly crew, decent food, good entertainment options to make the flight feel shorter."

Voordelen: "Excellent service and a safe flight."

Voordelen: "food service"
Nadelen: "bagage allowance"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Voordelen: "We were upgraded to business class. Everything was excellent! Seats were extremely comfortable. Flight attendants took great care of us!"

Voordelen: "That the flight was earlier then Expected"
Nadelen: "Bag fee"

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Nadelen: "I chose Luthansa because I was traveling with a bike and they are usually good about not overcharging however after booking the flight, United took over the flight and they have very unfriendly bike policies (200 each way). Usually I will not fly United because of these policies, I think I am done flying any Star Alliance companies."

Voordelen: "It was fast & we didn't die we're the only good things"
Nadelen: "The Flight attendant was rude and mean , the plane was small and old .. But most of all he flight attendant ruined the flight for everyone. I even heard people saying she was mean as they were getting off the flight. I think her career as a flight attendant has ran its course (she was pretty old also)"

Voordelen: "Flight was delayed..boarding for St Louis was one of the worse flights I have ever seen..crew was rude..asked for a juice and she was mad because I didn't finish it..very uncomfortable flight..small plane."
Nadelen: "Got home"

Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "I really liked that the flight attendants came through to offer drinks and pick up trash several times and not just once, even after the turbulence that we had. I really liked the alternative wafers instead of the traditional trail mix or peanuts."
Nadelen: "I have no complaints with my flight, but I would sincerely appreciate if United offered some kind of neck pillow or a thin rolled up blanket for extra comfort on longer flights (5+ hours). These minor comforts are forgotten when packing my own bags when worrying about everything else."

Voordelen: "Still not in stl"
Nadelen: "Still not in stl"

Voordelen: "The plane was unboarded due to mechanical problem but a new plane was found and within an hour we were back on board. Appreciate the quick turnaround."

Voordelen: "Nothing. It's just ok."
Nadelen: "Nothing, just ok."

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Nadelen: "Wanted some snacks in between the meals."

Nadelen: "Delayed boarding at Munich airport"

Voordelen: "UAL customer service horrible. Would not pay for a hotel room we needed due to UAL canceling our flight. Customer service reps few & far between UAL bus at Terminal C gate 71 at 10p 9/30/2016 had rude employees refusing to acknowledge is or help rather they listened to music on their cell phones. FIRE THEM."

Voordelen: "Flight wasn't that long. Experience was okay. Flight was full. Attendants did their job. Some were more polite and helpful than others."
Nadelen: "No request was made for the outbound flight which I want to comment about. At Dulles Airport, I checked in at the Brussels Airline counter, only to be told that since I was on a flight operated by United, then I had to go to the United Airlines counter to check in. At UA, I was handed a boarding pass which advised that my seat will be assigned at the gate. I saw on the monitor where the available seats were-1 window, the remainder middle row. I got the feeling that since I bought a ticket which cost less than what the other United Airlines customers paid for, then I was being relegated to seats that the other travelers didn't desire."

Nadelen: "The snacks are too small."

Nadelen: "STINGY DRINK SERVINGS TINY SNACK BAGS"

Nadelen: "People were not told where to get their transfer boarding passes until last minute. Security check of "random" passengers was overboard. I wasn't one of the passengers who had to undergo the extra security at the gate, but felt bad for those who did. Completely unnecessary.."

Nadelen: "A 1 hour delay in Brussels, combined with the complexity that is Dulles resulted our missing our connecting flight. The United employee who rebooked us for the late-night flight five hours later put my wife and me on separate rows, requiring a second wait in the lengthening lines to sort out. Avoid Dulles. Avoid United."

Voordelen: "2 hours delay. Seems a trend with United domestic flights (technical problems, not the weather issues). United should review flight schedule to consider the delay so the passengers don't have to be a victim of those delays."
Nadelen: "Delay!! After traveling 20+ hours internationally, 2 hours delay on the last leg really is a big burden."

Voordelen: "Nothing"
Nadelen: "Flight got camcelled made me late to duty station"

Voordelen: "There were good movies."
Nadelen: "Food didn't look great. There was a vegetarian option, which was nice to hear, though I opted to just eat food that I bought since the food looked like TV dinners. Also snacks were like pastries and cheese/meat sandwiches, which I didn't try. I would appreciate healthier snacks, like fresh fruit, or failing that, dried fruit and nuts. Also there were no electrical outlets, which made it a lot harder to get any work done on the flight. For such a long flight this was disappointing."

Voordelen: "Staff was friendly"
Nadelen: "Delayed for 2 hrs after my 4 hr layover"

Nadelen: "Some other carriers offer wifi inflight service free of charge. I tried connecting to wifi in flight with no success several times."

Voordelen: "newer plane. more personal space per seat"

Voordelen: "Videos on United flights kept getting re-started"

Voordelen: "The young lady who was the flight attendant was very nice and tried to make a very bad situation somewhat bearable. There were a number of children on the flight that she was very attentive to. I hope united treats their employees better than they treat their passengers."
Nadelen: "The flight was delayed for 4 hours. We were told to proceed to the United terminal in spite of the delay. There seemed to be no effort to inform or assist us. There was very little to do in this terminal but wait to see if our flight would eventually come. There were other United passengers in the terminal who were also waiting for overly delayed flights. eventually, we had a plane that was extremely small, cramped and uncomfortable. United seems to consistently oversell its seats and then tried to get people to give up their seats. Very poorly managed airline with bad customer service. Sadly, I have to say that I have never had an acceptable experience on a united flight. Will NOT take another United flight."

Voordelen: "I liked that they waited for me because my flight was late getting in to San Francisco."

Voordelen: "flight was on time"
Nadelen: "airport gate lady would't let me run to the bathroom and quickly return for my checked carry-on for "security reasons." Then I heard about 4-5 people being paged to come pick up their checked carry-on luggage."

Nadelen: "lost our bag, crying babies, uncomfortable plane"

Voordelen: "I was comfortable and I didn't die."
Nadelen: "N/A"

Voordelen: "The flight never took place, and I was never notified - not by United, not by Kayak, not by anyone. I called Customer Service on March 31 when I was notified the flight from Marrakech was rerouted to Liege, Belgium and was told to take a bus to Brussels. When I got to Liege, I was boarding a bus to Brussels when someone told me the airport was closed. I then got my flights rebooked on Lufthansa. Why was I never notified that the United flight was cancelled? I haven't checked on it yet, as I just got home after flying 3 flights from Liege instead of 1 flight from Brussels. I understand the situation is bad, but why NO NOTIFICATION?"
Nadelen: "No communication - very wierd"

Nadelen: "It was not on united because it kept getting delayed."

Nadelen: "System was screwed up, boarding was a nightmare."

Nadelen: "Cramped space."

Voordelen: "Our flight attendant was great! She was accomodating, funny,and nice."

Nadelen: "The wait for my carry on baggage..."

Voordelen: "Comfort and service"
Nadelen: "There wasn't much snacks, very cramped space to put bags"

Voordelen: "Steward was so pleasant. Even though the plane was small it was comfortable."

Voordelen: "Promptness and friendliness of the airline"
Nadelen: "I liked everything, i don't have any complaints."