Vind goedkope vluchten naar Illinois

"Wish there could be real food served."

"Thanks"

Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."

Voordelen: "Quick flight with basic service."

Voordelen: "Very attentive and engaging crew."
Nadelen: "really nothing!"

Nadelen: "Sat on the tarmac way to long. Updates from crew weren’t frequent enough."

Voordelen: "Food on long legs was excellent."
Nadelen: "Delayed in Atlanta. What’s new?"

Voordelen: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."
Nadelen: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."

Voordelen: "Friendly crew"

Voordelen: "The crew on both legs of our trip were nice and accommodating."

Voordelen: "Crew was amazing."

Nadelen: "Took forever to wait in line to board this relatively small plane."

Voordelen: "Crew was very congenial, upbeat, and accommodating. As there were several rows with no passengers, the crew offered me a seat in an empty row for my comfort and it was most appreciated"
Nadelen: "Nothing I can think of."

Voordelen: "The check in process was smooth and the flight crew were pleasant"
Nadelen: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Voordelen: "The crew was ok. The seats was good :)"

Voordelen: "Nothing exceptional stands out"
Nadelen: "Flight was not on time"

Voordelen: "Love it"

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "great flight attendant"

Nadelen: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Voordelen: "The movies"
Nadelen: "NA"

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."

Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"

Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Voordelen: "see above"

Nadelen: "Ras puisque j'ai pas pu le prendre!"

Voordelen: "Rien"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Voordelen: "Kindness of the staff"

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Voordelen: "Very comfortable seating!"
Nadelen: "The landing was a bit rough. Lol"

Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"

Voordelen: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Voordelen: "Landed safely."
Nadelen: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."

Nadelen: "Klm is the best, even on a 40min they served small breakfast."

Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."

Voordelen: "Comfort"
Nadelen: "Internet"

Voordelen: "Muslim food"

Nadelen: "Information on arrival time was not correct"

Voordelen: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nadelen: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Voordelen: "Seat was comfy and spacious for economy class"
Nadelen: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Nadelen: "Head support for 6 feet plus people on seats would be good"

Voordelen: "General flight journey"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Nadelen: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Voordelen: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Nadelen: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Voordelen: "The crew are amazing! Attentive and friendly."
Nadelen: "The seats could have been bigger."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "very attentive crew"
Nadelen: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Nadelen: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Voordelen: "Crew was good"
Nadelen: "Food"

Voordelen: "The crew were amazing and the flight was very smooth."
Nadelen: "Keep up the good work"

Voordelen: "Best airline in the business quick efficient and outstanding service What else can you say"

Nadelen: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Voordelen: "Gaps between seats are very narrow."
Nadelen: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Voordelen: "Nothing to mention"
Nadelen: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Voordelen: "Nice crew pilot food and beverage"
Nadelen: "No wifi"

Nadelen: "old screens and entertainment system leg room to small"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Nadelen: "No complaints about anything."

Voordelen: "Interior of the plane was clean. Smooth landing."
Nadelen: "Pilot did not avoid turbulence"

Nadelen: "You are almost always late!"

Voordelen: "Arrived early!"
Nadelen: "Boarding seemed disorganized."

Nadelen: "The movie selection did not seem extremely varied."

Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "I got some rest"
Nadelen: "unable to charge my phone or watch movies"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Very friendly crew"

Voordelen: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Voordelen: "Nice seats, comfortable."
Nadelen: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Nadelen: "I don’t like the limited choice of drinks on these short KLM flights."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Voordelen: "The flight was great."

"Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus"

Voordelen: "Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown."
Nadelen: "Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel."

Voordelen: "No complaints."

Voordelen: "The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use...."

Voordelen: "Crew was amazing, flight was on time, and entertainment was available."

Voordelen: "The crew was nice and the food was good."
Nadelen: "More entertainment options"

Nadelen: "Nothing!"

Voordelen: "I had a middle row of seats that I was able to stretch out in and sleep."
Nadelen: "Better Food Choices...not everyone likes cheese!!!"

Voordelen: "Everything!!! Excellent service"

Nadelen: "The flight was over 2 hours late leaving Copenhagen, and then we sat at the gate while they unloaded bags to find the luggage of some passengers who decided not to be on that flight. Then it was total chaos at O'Hare. Very few SAS ticket agents who were not prepared to deal with the many passengers who had missed connections. We spent the night on hard chairs in the airport when we could have been re-booked on a flight out that night if they had been at all organized and efficient."

Voordelen: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Voordelen: "The water bottles, pillow, and earbuds were on the seats."
Nadelen: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."

Voordelen: "Excellent service and food."

Voordelen: "ok"
Nadelen: "ok"

Nadelen: "Only one free soda. Beer and wine for a fee."

Nadelen: "Tried to call sas , no phone answered after 730 in Copenhagen, forced to buy my own ticket to leave early am as their incompetent sas transfer desk couldn’t find me a flight in am yet I was able on kayak.com. They refused to pay for it."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "Food, crew, overall comfort, movies"
Nadelen: "The plane was quite warm. We definitely could have used more water as well."

Nadelen: "Service was poor and seats were uncomfortable. There were only 4 flight attendants for the entire flight. It took over an hour for our food to be served after we received our drinks. The food was not good at all. The movie options were not the best either. Also, it was so hot during the entire flight especially once we landed and taxied for 30 minutes. I flew SAS to Europe and really enjoyed my flight but this experience makes me never want to fly SAS again!"

Voordelen: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Nadelen: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."

Nadelen: "since all tickets and passports are checked in advance and do not need to be scanned again when boarding, they really should start boarding from the back of the aircraft (after all the business, first-class, and priority folks) because it would really speed things up the main meal was good, but the snack was much smaller compared to my flight from Chicago to Stockholm"

Voordelen: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Nadelen: "still there is not enough legroom for tall persons"

Nadelen: "I paid for internet but it never worked"

Nadelen: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Nadelen: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Voordelen: "Friendly crew. First meal was good."
Nadelen: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."

Voordelen: "Friendly crew, overall excellent flight, excellent food"

Nadelen: "I have already answered this question. Enough."

Voordelen: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Nadelen: "Nothing"

Voordelen: "Great flight"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "Flights ran on time."
Nadelen: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Nadelen: "No wifi"

Voordelen: "Comfortable seats."
Nadelen: "Entertainment center was not working for left half of plane (which included me). Crew was extremely lazy. I asked for a coffee and she told me to get up out of my chair and follow her to the back to get the coffee. Why couldnt she just bring me my coffee? My friend had the same issue, he asked for water and she had him come to the back to get it."

Voordelen: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS"
Nadelen: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS The one hour wait in line directly to get in at the gate is a bit odd, to board the plane. For me the seats are about 2 inches short and legroom and I just don't have space for my legs"

Voordelen: "Wheel chair service excellent."
Nadelen: "No wet wipes on the food trays !"

Voordelen: "The boarding process worked well."
Nadelen: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Voordelen: "The constant service provided by the flight crew. The food was excellent and even got a free beer. The inflight entertainment selection was abundant, did not even have to listen to my music. Very friendly crew."
Nadelen: "I understand coach is coach, but it was a little tight for my height."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "Space between rows of seats was excellent"
Nadelen: "No options in menu. No free wine, beer and other spirits."

Voordelen: "Great food, smooth trip"
Nadelen: "Could use bigger movie selection"

Voordelen: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Nadelen: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Nadelen: "SAS does not even offer wine with the meal, you have to pay for it. Additionally they have the strange policy that they give drinks at frost, that is ALL drinks, including the meal drinks, and then comes the meal about half an hour later. The do not offer ANY drinks with the meal."

Voordelen: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Nadelen: "NONE"

Voordelen: "Too cramped"

Voordelen: "The food is great, the flight attendants are great, and the flight is comfortable."
Nadelen: "There is little legroom unless you are in first class."

Voordelen: "I requested a gluten free meal and was happy with it."
Nadelen: "leg room was a bit tight"

Nadelen: "Food wasn't good , change for drinks"

"From using an app that denied my negative covid test THREE times because they misread it and tried to mislead me about it ("Maybe the date isn't specified?" when it very much was and I'd drawn attention to its correct location); to the fact that my connecting flight wasn't even available in this app was supposed to determined whether I could fly to my final destination; ti the fact that a supposedly vital piece of documentation wasn't even mentioned in that app; to the unnecessary delaying of a connecting flight by several hours that was suddenly on time again upon landing minutes only late, which somehow required all passengers with ANY connecting flight to run to their gate regardless of destination; to the fact that the boarding passes didn't include my initial return flight and only the connecting, which was cause to be denied entry to the airport, to the apparenly unknown and much disputed location of the check-in where I would have to report to get said boarding pass; to the ONE HOUR WAIT behind maybe 20 people total in spite of having no bags to check because again, I had no boarding pass; to the app incorrectly stating that no additional covid test was needed only to find out after having been at the airport THREE HOURS; to the fact that my itinerary"couldn't" be changed because it was "in flight" while the "fare difference" I would be charged went up $100 every hour I was forced to wait because there were magically no notes regardingmy flight every time I called back as directed; this was a miserable experience all around. Never recommending aer lingus to anyone ever and certainly won't fly it again."

Nadelen: "Kayak is a horrible company and not easy to work with. They have screwed me royally and I will say nothing but bad things about them. They should not even be in business the way they have handled my situation including hanging up on me multiple times and changing the rules for flight changes, etc. Saying I am unhappy is an understatement."

Voordelen: "nothing"
Nadelen: "Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility."

Voordelen: "The flight was on time and boarding/de-boarding was very easy. there was ample overhead storage for everyone."
Nadelen: "Extremely uncomfortable seats (I travel internationally multiple times a year and am used to long flights). Other international flights include beer or wine The food was mediocre at best"

Nadelen: "Over 90 minutes delayed. Plane was so hot it was uncomfortable"

Nadelen: "Flight delayed over an hour. Gate changed twice without announcement"

Voordelen: "Des infos ont été données par le pilote ou l'équipage"
Nadelen: "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"

Voordelen: "Flight was on time."
Nadelen: "Rude flight personnel. We werent assigned seats by each other when we have a four year old. Personnel was rude when addressing the issue. Very rude flight attendent as well. Flights were not child friendly in regards to beverages. No apple juice or milk. We will never fly Air Lingus again."

Nadelen: "US pre-clearance involves a second run through security, which required again getting all liquids into one place. I also means arriving another 20 minutes early at Dublin airport. I suppose this affects every carrier from Dublin to US."

Voordelen: "La rapidité"
Nadelen: "Les repose tête"

Nadelen: "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."

Voordelen: "La place et le.vol.."
Nadelen: "Humeur du personnel de bord"

Voordelen: "Fast boarding"
Nadelen: "No food or drinks offered"

Nadelen: "Pas de snacks, tres cher pour mon billet"

Nadelen: "Vol de souvenir dans bagages en soute"

Voordelen: "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Nadelen: "la nourriture, mais comme pour toutes les compagnies aeriennes"

Voordelen: "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."

Voordelen: "All went well, but even for my petite physic the seats were smal. I pitied those passengers over 5ft,7 in"

Voordelen: "Bagages misent en soute gratuitement."
Nadelen: "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Voordelen: "We arrived minutes earlier."
Nadelen: "The cabin lights after dinner were supposed to go off so people could sleep. The lights were going on and off uncontrollably the last few hours of the flight. Flight attendant said the plane had issues with the "control panel because it was an old plane". The worst part was when a female flight attendant wouldn't move her feet over a few inches while sitting in her chair, so that I (a pregnant woman) could use the closest bathroom to my seat in the back cabin. I had to ask her twice and both times she confirmed "She was on her break and would not move her feet" so that I could use the bathroom. Also note, the seatbelt sign was off but that wasn't even her excuse. The bathrooms were dirty and the toilet seats need to be replaced to be asked to sit on those is degrading!"

Voordelen: "I loved that the trip was relatively short and uneventful. The food was adequate, but nothing to brag about and very little. The hostesses were nice,better than last time. The price was right on, mostly for a trip of under 15 hours...when usually it is 20h with a stopover."
Nadelen: "On the way over, I couldnt get water. The trolley didn't come by, and I had to "leg-over" my sleeping neighbor to get a glass of water fo the back reserve. The TV wasn't working; the remote was dead. As it was a night flight, it didn't matter tt much for me, but it should've been working. The passengers could have been spread out better as there were completely empty middle rows. It would have helped with comfort."

Voordelen: "Everything"

Voordelen: "Food was definitely improved!"

Voordelen: "I loved the timeliness of the food service, and the options available for beverage service. The selection of movies and music available on the TV screen in the seat back was great, and allowed the time on the long plane ride to pass a little faster. The captain was extremely informative, about our flight path, the wind conditions, weather at our destination, etc. I particularly enjoyed the information he provided, because on some flights, you rarely hear from the person flying the plane."
Nadelen: "The boarding process was interesting: those that needed assistance and business class 1st (understood), but then front of the plane, back of the plane, and finally the middle. I don't feel this made things go any faster - we still waited in line for quite some time in the jetway. I don't understand having front, back, and middle. Just let all economy get in line, or do something efficient like load the window seats first, the aisle, and for the seats in the middle of the plane, have the middle seats load 1st, and then the aisle seats. Seats got uncomfortable during the flight. Also, the person in front of me reclined ALL the way, so the top of her seat was only a few inches in my face. Most flights I have been on don't allow the seats to recline that far. I could barely get out of my seat to get up and go to the bathroom."

Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Voordelen: "Seating location was as expected and service was great. We enjoyed the overall flight experience. In hindsight, I did appreciate the customs check in Dublin versus having to do it in Chicago. That ended up being a nice surprise."
Nadelen: "Not as rushed as with Milan, but still a lot of confusing check points with poor instruction along the way. More of an airport design than anything, but still it was 'unnecessarily' confusing."

Nadelen: "The entertainment console wasn't working properly, very poor sound, could not access maps or games at all"

Voordelen: "I paid extra for food and my seat so I don't like giving 5 stars for what I paid for."
Nadelen: "Changed my friends seat after she paid for bulkhead months ago! The woman in her original seat had just booked her flight two wk's ago!!!! and my friend hurt her knee on the trip and really needed the extra room!!!!"

Voordelen: "Friendly, helpful crew. Aer Club members board first - worth joining!"
Nadelen: "Lost expensive iPhone and literally could not get down to floor with ridiculous crowded seats, minimal possible movement, to investigate the "klunk." When I exited and discovered missing phone, was sent on wild goose chase OUT of secure area, and it took 30 minutes before cleaning crew checked my seat area. Phone gone."

Voordelen: "Crew was very pleasant and efficient. They did give us a voucher for a snack while we waited"
Nadelen: "Had a delay of nearly 3 h for maintenance issues, then once plane at the gate boarding was further delayed due to a fuel spill on tarmac when fueling the aircraft"

Voordelen: "Seats comfortable, crew pleasant"
Nadelen: "My plane was broken, they had no idea when and if we were going fly away. Once the plane was brought to the gate, mechanics had the engine apart inspecting it. Then they caused a fuel spill during fill up which caused the fire trucks to come. This was very discomforting for 300 people waiting for 4+ hours to get on their plane. Once on the plane internet did not work, and my in seat entertainment was rebooting often. I spent 7+ hours at Dublin Airport, sick with a sinus congestion... Plus all the restaurants and shops were closed due to it being after hours of their operation. Last time flying this airline."

Voordelen: "Decent meals."
Nadelen: "Pretty frustrated with in flight movie unit. Audio kept dropping out. One time entire unit locked up for about 45 minutes and had to be reset."

Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"

Voordelen: "the service was very friendly and the food was very good. Checking in was easy and they were very helpful."
Nadelen: "the only complaint I have is that on the info page on the screens the maps doesnt work."

Nadelen: "Date: Mon, 11 Sep 2017 09:26:17 -0500 Subject: Re: How was your Aer Lingus flight to Chicago? The Aer Lingus flight was fine, but Vanama, the middle agency that youhave processed my tickets through- caused me a lot of stress. The daybefore my flight, I was trying to check in, and I received a message thatmy reservation was cancelled. I called Vanama, who rudely put me on morethan 30- minute hold on the phone, told me that Aer Lingus would not dealwith them, but the customer directly. I told him(Daniel of Vanama) that Ihave paid for my fare, that it was their responsibility, not mine to dealwith the airline. Never-the-less I tried calling the Airline, severaltimes, and listened to their own voice messages up to 2 in the morning ofthe day of my flight. Lacking sleep, and still not packed, I went to bed, went very early to the Madrid airport. I knew by the look on the AerLingus(Cristina) staff that there was a problem---she went ahead issued mea boarding pass, told me to go to the ticket counter in Dublin, and ask forhelp. After going from one floor to another, and another, to twodifferent staff-the problem sorter at Aer Lingus told me, Vanama never issued the ticket. That they should not have let me board the plane in Madrid, but he said he took care of the mess. Now you want to know how my flight went."

Voordelen: "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Voordelen: "Friendly, helpful crew"
Nadelen: "The snack at end of 8 hour flight was a fajita (good), but no soft drink offered with it, just tea or coffee."

Voordelen: "I haven't flown international in a while so enjoyed the free movies. The staff were good. We were given both pillows and blankets which was nice but kind of got in the way when not in use."
Nadelen: "Could have had better music choices. We are certain that when we booked the flight we chose seats but wasn't on any sites or emails we received. I really like an isle seat but did not have one."

Voordelen: "Great flight crew. Decent leg room in coach. Plenty of good free food on this long international flight."
Nadelen: "The flight departed over two hours late. There were no updates despite the promise of one at a specific time. Bad communication with passengers in gate area."

Voordelen: "I liked doing immigration in Dublin rather than Chicago, even though the process was lengthy. We couldn't understand why, having done the automated system, the process was virtually repeated at the immigration desk. Queues were very long."
Nadelen: "As above plus my husband's seat arm was broken. The inflight entertainment system was a joke. Back of seat screens fitted but not working. Very distant ceiling screens and only one working before the whole system failed. Not acceptable on a long flight."

Voordelen: "The cree's energy and friendliness ."
Nadelen: "I don't think there were movies to be watched on the individual screens."

Voordelen: "The staff and entertainment onboard were great and soft nee blankets provided as well as decent food."
Nadelen: "The inefficient boarding caused the flight to be delayed on takeoff and thus missing our gate on landing requiring us fo sit on the tarmac for and extensive amount of time."

Voordelen: "The food was quite delicious. I liked the movie selections."
Nadelen: "Getting stuck in Detroit, failure to communicate, no food or water when we had waited on the tarmac over two hours in Detroit. Still no entertainment but air came back at hour three, then at 3.5 hours being told we are stuck in Detroit. Lost luggage, all a mess. Completely. No help to rebook, so I stayed in Detroit and got to the airport early the next morning and paid my own way to Omaha, through Chicago. Again, no help from the Aer Lingus hotline (tried/on hold for 2.5 hours with no human service) or the United desk."

Voordelen: "Better than average food is served."
Nadelen: "As with all air travel, no leg room and it's impossible to sleep if you are at all larger than the average toddler!"

Voordelen: "Wonderful, attentive crew, clean, comfortable seating, enough leg room for even a long limbed person. This was economy class!"
Nadelen: "Not much to say here. It was a great experience. My video screen only worked if it was just at the proper angle and the free earbuds have an horrible sound quality. I had my own...not an issue. Fly Aer Lingus"

Voordelen: "Everything was great especially being able to go thru US customs in Dublin !"
Nadelen: "The seats are just not big enough for my family ,no legroom and to narrow ."

Nadelen: "Bagage sélectionné pour aller en soute sans demander l'avis du client. Résultat = perte de 30 min pour récupérer la valise."

Voordelen: "Great flight on this flight. Reagular earbuds work with entertainment system, seats were very comfortable with a bit of more leg room, again, the food was great."

Voordelen: "Overall a good experience"
Nadelen: "Head phones, Real hard to hear sound, very poor quality"

Nadelen: "Delay after delay for hours and hours, and not even complimentary wine and beer like other airlines. Finally we're provided with a meal voucher after every restaurant in the terminal had already closed"

"The price other than that the food was terrible and the staff was rough and unfriendly the comfort was poor not a pleasant experience."

"Excellent service and value for the money."

Nadelen: "I cannot think of anything to improve except for serving more polish traditional foods."

Nadelen: "Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!"

Voordelen: "Crew was polite"

Voordelen: "The crew was very profesional . Our fly was safe and on time."
Nadelen: "Maybe variety of good movie could be better ."

Nadelen: "No comments"

Voordelen: "Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again."

Voordelen: "The price and route were convenient."
Nadelen: "Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh"

Voordelen: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Nadelen: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"

Nadelen: "2hrs delay. Family members did not sit together."

Nadelen: "My entertainment stopped working mid flight. There was someone sitting behind me who was heavier and I was asked not to let my seat back. I was provided no compensation for this discomfort."

Nadelen: "It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers"

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Voordelen: "The service, food and seating were beyond my expectations."

Voordelen: "Excellent crew, excellent service, great entertainment choices."

Voordelen: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Nadelen: "Nothing really concerning."

Voordelen: "Easy and fast to board and quick response with carry on luggage"
Nadelen: "The website check in doesn’t work quite well. You have to try a couple of times so it works"

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Nadelen: "1- Tight seats for three big adults in a row of three seats especially for an 8 hour flight! 2- I don't eat pork. Most of the food was pork or mixed with pork even the salad! My options were very limited thus I wasn't well fed."

Nadelen: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Voordelen: "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Nadelen: "It will be nice to have inside of the seats a button which can start a massager"

Voordelen: "They had a good selection of movies."
Nadelen: "Food was terrible. If you’re flying to America, serve American style meals. I missed my connecting flight because we were delayed by 45 minutes but Polish Airlines didn’t provide a hotel voucher so I had to pay for a hotel out of pocket. Rude flight attendants and overall, very uncomfortable experience. I will pay the difference and fly SWISS next time."

Voordelen: "Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good."
Nadelen: "Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times."

Voordelen: "Good selection of in-flight entertainment, relatively clean plane."
Nadelen: "Boarding at WAW was a joke - very disorganized and cramped gate area. Simple remedy is to give passengers guidance on where to line up for their assigned zone prior to boarding. No individual air ventilation - got hot and uncomfortable at times. Cramped economy seats - and if passenger in front of you fully reclines - your TV screen is almost in your lap. Hot meal included very rubbery chicken - obviously either overcooked or nuked too much. Attendants seemed indifferent or annoyed if you asked for individual attention outside of their normal rounds of serving drinks/etc (all I wanted was a Coke). I was essentially told to go to the back of the cabin and get my own drink... Upon arrival - de-planing took an eternity. We had a large group of teen band members traveling - who had scattered their instruments in overheads all around the plane. So anyone that was behind them had to wait until they figured out where all their stuff was stowed. OK - not necessarily LOT's fault - but again - a little thought and some hand's on guidance by the crew would have made it easier for the other passengers to get off the plane quicker after a 9 1/2 hour flight..."

Voordelen: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nadelen: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Voordelen: "The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!"
Nadelen: "The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight."

Voordelen: "Overall very good - no complaints. LOT is comparable with Lufthansa and KLM (the airlines I have most experience with) in terms of service and space. Boarding in Warsaw was chaotic - no announcements it just sort of started, I was in Zone 3 but there were only lines for Zones 1 and 2. The usual Central European pushing into the line. Flight was nice, smooth and good service. Leg room is limited but that is to be expected on any airline and flight. Would fly LOT again happily. On time, Captain made regular announcements. I arrived safely, as did my luggage. Can't wait for the direct service between Chicago and Budapest."

Voordelen: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Nadelen: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Voordelen: "The flight was fantastic! LOT is ROCK! Thanks much!"

Nadelen: "When I handed over my boarding pass, I was told I had to walk seven gates away for an "extra security check." I am 71 years old and don't run well. I only object to the fact that they did not have the security check available at the boarding gate - or they might have called my name and sent me over there well before beginning boarding. They did assure me they would wait for me but I was the antepenultimate person to board the plane and quite upset by the whole thing."

Voordelen: "Kind crew, clean and comfortable plane"
Nadelen: "ANA's dreamliners have better designed seats; they do not recline by slide"

Nadelen: "My seat did not recline and due to the number of passangers, no attempt to change my seating was made."

Voordelen: "I liked the food."
Nadelen: "There was a lot of passengers crowding the aisles making is very difficult to get around and the crew did not seem to do anything about it. The person in front of people up standing around a lot and even had her hand on my entertainment screen. She also did not seem to care if the seatbelt sign was on our not. The boarding was just chaos with little direction and of course everyone pushing to be first on the plane."

Nadelen: "The flight was late 1.5 hours missed connecting flight, spent all night at airport waiting for next plane,"

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "Most of the crew was very pleasant and helpful. Food was decent, but much better on the return trip out of Poland. Thank YOU."
Nadelen: "The toilet lids need to be fixed so that they don't keep hitting you in the back. They do not stay up. Other passengers were talking about the same thing."

Voordelen: "I liked the new modern Dreamliner, the in-flight food, the entertainment, and the comfort."
Nadelen: "I was I could have stayed on vacation longer."

Voordelen: "The crew was nice and courteous. Many amenities to pass the time. Getting off the plane was quick and painless. Food was reasonable."
Nadelen: "The flight was delayed an hour, which is fine, but no information was given to why and we started boarding at the updated takeoff time. The process of getting zones lined up and on the plane was a mess. They didn't communicate clearly about zones so every passenger got up and in line, lines weren't directed well, and people kept getting chastized for not knowing what was going on. Once we boarded the plane, we sat for an hour with no reasoning why we waited. When you already have a 9 hour flight, less time stuck in your seat is best. It was hard to understand the pilot when he spoke in English to know why we had delays and any updates while on the plane."

Voordelen: "New aircraft was nice, clean, up to date"
Nadelen: "Initially the entertainment system was not working. The crew was notified that screens are not working, so they rebooted it once. After some time, my and my daughters screens were still not working. We used call button to get crews attention. However, no one was paying attention to the lights. At some point there were 8 blue lights on throughout our cabin calling for assistance. I got attention by waving my hand and asking for help. I told 3 different times re my screen. They stated that they just rebooted the system and it will be working soon. My next seat neighbors were hour into their movies. No one did come back and check if I'm Ok if problem got resolved. Then they were even ignoring us and not offering drinks at this point. I felt like I got punished for asking for help. That's when I asked for crew person in charge. She was kind and offered to move to economy plus. We did move for majority of the flight. Enjoyed entertainment. However, when there was 1.5 h left of our trip, they woke us up and asked to move back to our seats since the meal plans are upgraded in this section. I was shocked, somewhat embarrassed to move back. I felt like a person that likes to cause trouble/ complainer being punished. Since we purchased full price ticket like everyone, we should be able to enjoy it like everyone. Airline should compensate clients, if there's issue with airplane. Flight to LT was good, however going home was extremely unnecessarily stressful. I'll try my best NOT to fly LOT in the future."

Voordelen: "Nothing!"
Nadelen: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"

Voordelen: "Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies"
Nadelen: "Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty."

Voordelen: "Crew were really helpful and it was great as we travelled with infant."
Nadelen: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Voordelen: "Nothing did our. Just another flight."
Nadelen: "The seat was very worn down and hard."

Voordelen: "Flowers in the bathrooms."
Nadelen: "Unhelpful crew, bad food, no complimentary wine."

Nadelen: "I fly 35 years at least 2 times a year to different companies. For the first time in the life of the company flew Lot (and the last) and was unpleasantly surprised: 1. The stewardesses did not hide their antipathy towards the native speakers of English and Russian (they were scornful and rude), although they were friendly and attentive to the passengers speaking Polish, 2. The food is tasteless and small (I have ordinary needs)."

Voordelen: "I traveled on this airline few years ago, and there was always room for improvement. This trip was a very pleasant surprise. Departures and arrivals were on time, excellent service, good entertainment aboard, and what a great, comfortable airplane (Dreamliner B 787)."