Nothing you guys book me the wrong flight and I have to run around until I find my right plane
It was good, better than most
Check in at Chennai was painful
Clean, neat, well maintained and on time performance.
Good food,helpful staffs .
great crew - very efficient. Food was restaurant quality and good choices. Large movie selection, but a little weak with the music, games seemed OK.
Everything was good but they need to improve on time
Better food & beverage required
I could not able to travel because of the restrictions from srilanka to india, no notification was given to me about that. Then i changed my ticket to get there.
Really I can’t think of anything that could’ve been better. Thank you for an excellent trip
Voordelen: "The crew did a great job."
Voordelen: "Very helpful and kind crew. On time boarding and departure."
Nadelen: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Nadelen: "Food would have been better."
Nadelen: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."
Nadelen: "Delay delay delay and i have to stay in hotel"
Voordelen: "Everything was great, as the flight wasn't full, so we could relax"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Voordelen: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Nadelen: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Qsuite is the best flight experience I've ever had by a long, long way."
Nadelen: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Nadelen: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Voordelen: "food ok, economy seats not too bad"
Nadelen: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Nadelen: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
Voordelen: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nadelen: "No complaints so far so good"
Voordelen: "Very comfortable flight and helpful crew"
Voordelen: "Good attention from cabin crew and good food"
Nadelen: "Peu de nouveaux films"
Voordelen: "Ended up with 3 seats to myself at night."
Nadelen: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Nadelen: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."
Voordelen: "Friendly and genuine staff. Clean plane. Staff were well organised."
Nadelen: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Voordelen: "Food crew and entertainment were all good thanks"
Nadelen: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Nadelen: "Movies are always the same"
Voordelen: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Nadelen: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"
Voordelen: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
They didn’t let us board in. Now they charged us no show fees $416 and fair difference $370 for two days after flight. They denied our boarding and charged us wrongly as no show fees
Flight was okay. Flight was fully packed and crew service was slow
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "personnel et atterissage parfait"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "The crew was just fine."
Nadelen: "Checking on the cleanliness of the toilets frequently"
Nadelen: "Accommodation @ Dubai extra bonus Superb"
Voordelen: "The flight was on schedule, departure and arrival."
Nadelen: "The seats were very narrow."
Voordelen: "Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for."
Nadelen: "To be cabin in business class"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Good crew, comfy seats and good food and entertaning"
Nadelen: "The boarding was terrible -lots of pushing and shoving"
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
Nadelen: "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Service et confort"
Voordelen: "Cabin crews was a good helper"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Nadelen: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Nadelen: "Flight delayed for more than hour and half the is no internet connection during the flight."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "Comfortable seats, nice crew, good entertainment selection"
Nadelen: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
The staff was helpful at boarding as well as in-flight. Entertainment was top notch. Baggage arrived at destination without any issues. Leg room and aisle felt cramped.
Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
The crew doesn’t make u feel welcome . The food is ok all the 4 flights have inconvenient. The first one 7 hours late. We miss the convections and they don’t honor the ticket. We have to buy a new ones when we arrived to Istanbul . The flight cappadocia to Istanbul cancel and after 6 hours we flight . We had a big expectations about Turkish airlines and we will avoid to travel With them again .
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
This is another disease as if you have the Internet, you are ordinary deceivers!
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Nadelen: "no red wine - what is written in the menu in business class was missing the main course meal"
Voordelen: "Friendliest Turkish crew I’ve had."
Nadelen: "Inflight movie selection is fairly dated."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Crew very pleasant. No delay."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Nadelen: "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"
Nadelen: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "My kids, wife and I loved flying to Turkish Airlines. Always on time, tasty and nutritious food, wonderful staff who help you with smile on their faces. Sure, we'll fly Turkish Airlines from now on."
Nadelen: "Nothing at all."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Boarding was completed very quickly. Flight arrived on time"
Nadelen: "Screens were very small Issue with with overhead space"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great service"
Nadelen: "I didn’t eat or used entertainment so no opinion on that"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Comfortable seating"
Voordelen: "I like the food and the service plus the entertainment on the Telvision"
Nadelen: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."
Voordelen: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Nadelen: "Some flight attendants were impatient/looked unhappy."
Voordelen: "Crew is super nice and helpful. Aircraft is pleasant"
Nadelen: "Food is okay but the portions are tiny."
Muy buen servicio al cliente
KLM is never consistent with services. Sometimes you get lucky with great comfort and other times you are forced to squeeze in a box for a seat. The food is always subpar and they have become so unfriendly when you need help. But hey, they are always on time and they have good connections.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
same as from LUX … professional, nice.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Staff were polite"
Nadelen: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Voordelen: "Boarding was efficient and the crew were nice."
Nadelen: "the seating is horrible. it was the tightest seating I've ever experienced."
Voordelen: "Crew is excellent, polite and personal!"
Nadelen: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."
Voordelen: "Great crew."
Nadelen: "Ran out of business class meal. Substituted a Econ class."
Voordelen: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Nadelen: "Flight was delayed, had to run to my next connection flight."
Voordelen: "very nice crew"
Nadelen: "my baggage was lost"
Nadelen: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Nadelen: "Travelled business class and was ace experience"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Voordelen: "Crew was ok."
Nadelen: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Nadelen: "The plane was very hot"
Nadelen: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "No reading light in my seat..."
Voordelen: "Good comfortable seat with extra leg room. Pleasant crew."
Nadelen: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nadelen: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Voordelen: "Good entertainment options. Nice flight attendants"
Nadelen: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Nadelen: "Boarding was confusing and disorganized"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Nadelen: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Nadelen: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Nadelen: "At some point the luggage was lost. here."
No proper directions about US immigration/ customs locations and procedures.
Even though I was had been double vaccinated weeks prior; arrived at the airport 5 hours early; had two negative COVID tests, including a PCR test I was forced to pay $225 for at the airport (the free tests do not have the fast result turn-around required by the Sri Lankan government); proof of a ride from the airport and lodging information; I WAS DENIED ENTRY TO MY FIRST FLIGHT. I was told I needed a special email from the government? I was told to email immediately and given a bogus email address? The one man, who was a "supervisor" for Etihad and refused to identify himself, kept berating me and told me explicitly that "you Americans are used to going wherever you like whenever you like BUT IT'S NOT THAT WAY ANYMORE!!!" I was dumbfounded. I should mention that I was unfailingly polite the entire time. I would characterize this employee's behavior towards me as abuse. I did try to call KAYAK for several hours but no response. This same employee kept intercepting me on the snake line and continuously prevented me from approaching the check-in desk. I should add that I was the only person waiting who appeared to not be of SE Asian or Middle Eastern descent as well as the only unaccompanied woman. While I cannot for certain that this had anything to do with the Etihad employee's targeting, I can say. that my experience was truly horrible. After 5 hours of attempting check-in, being prevented from approaching the check-in desk, and being continuously denigrated and lied to, I left the airport in despair. That was only the beginning of my troubles. Many weeks later, I still do not have a refund, or even an exchange, for my wasted ticket. I have spent countless hours on hold with KAYAK and their enterprise is absolutely criminal. I really can not afford to lose the price of my ticket, but I don't know how many more weeks/days/hours I can spend fighting for a refund for a flight I was prevented from boarding for no apparent logical reason? AVOID ETIHAD. AVOID KAYAK!! They have stolen my money and have been absolutely horrid. And if anyone from KAYAK reads this PLEASE REFUND MY MONEY. I am so deeply tired of this. The way you have treated me is so. very. wrong.
Voordelen: "Crew was professional and food was very good. Entertainment was really good."
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "it would be a lie to say i liked anything"
Nadelen: "everything by alot"
Voordelen: "787 no one cannot love it"
Nadelen: "Maybe bigger seats with better privacy"
Nadelen: "Train staff to be more responsive to customersn need"
Voordelen: "Love Etihad service"
Nadelen: "Snacks, i didn't want set meal"
Nadelen: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Nadelen: "Too many boarding delays"
Voordelen: "On-ground customer service of Ethiad, Fatima. She was professional and understanding."
Nadelen: "Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time."
Voordelen: "Nice crew, seat reclined a lot, great food"
Nadelen: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Voordelen: "Seats were comfortable."
Nadelen: "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"
Voordelen: "Good crew"
Nadelen: "Service could have been better"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Nadelen: "Food can be better."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Thank you for the upgrade, I felt like a queen"
Voordelen: "All of the above"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "I liked my seat and the food"
Nadelen: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "SERVICE WAS PERFECT"
Nadelen: "FOOD WASN'T GOOD"
Nadelen: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "In flight entertainment"
Nadelen: "Air con"
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "That me and my son had a extra seat each"
Nadelen: "Wasn't served any food at all. And I had to go and get my own water from the staff"
Nadelen: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
Nadelen: "The staff at the Abu Dhabi airport."
Voordelen: "Food was good."
Voordelen: "I have always loved service of Etihad airways. The food was awesome. The staff was friendly and courteous. Seats were comfortable. Surely enjoyed every bit of it."
Voordelen: "Air staff was good. Automatic window dimmers. Electronics."
Nadelen: "Food was sub par. Layovers were long. Abu Dhabi terminal was not good, bathrooms there were few, far and dirty."
Voordelen: "The leg room on the economy seats is good"
Nadelen: "The entertainment options are not enough"
Voordelen: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Nadelen: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
Voordelen: "Very friendly crew and top of the line service and treatment! Excellent customer service."
Voordelen: "Etihad is my first choice for this run."
Voordelen: "Timings good."
Nadelen: "Wheel chair assistance very poor, I suffered a lot."
Voordelen: "Check in in Frankfurt. Black lady. Extremely helpful. Went out of her way. This is the people you need in the front line."
Nadelen: "Terribly old planes. Bad or non existent cabin service. Food not acceptable. Plastic noodle bowls with hot water. !?? Really!!"
Nadelen: "The airline made it very clear that there is a class system and I felt like a refugee sitting in economy and was not fed well. Flight attendants were very good at ignoring your requests like it was fun."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Voordelen: "Everything. Very accommodating."
Voordelen: "good service,"
Nadelen: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"
Nadelen: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."